IFS Solutions

Hello, I am currently facing an issue when automatically trying to unblock a customer order via a workflow. I am doing the following call: which has worked in the past to unblock a blocked customer order, but results in the following error: ORA-00034: cannot COMMIT in current PL/SQL session ORA-06512: at "IFSAPP.ORDER_COORDINATOR_GROUP_API", line 1762 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_API", line 12697 ORA-00034: cannot ROLLBACK in current PL/SQL session ORA-06512: at "IFSAPP.CONNECT_CUSTOMER_ORDER_API", line 2381 ORA-00034: cannot SET SAVEPOINT in current PL/SQL session ORA-06512: at "IFSAPP.CONNECT_CUSTOMER_ORDER_API", line 2368 ORA-06512: at "IFSAPP.CONNECT_CUSTOMER_ORDER_API", line 2368 ORA-06512: at "IFSAPP.CONNECT_CUSTOMER_ORDER_API", line 272 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_FLOW_API", line 266 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_API", line 16585 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_API", line 13182 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_API", line 6152 ORA-06512: at "IFSAP

Dear Community, Maybe any of you have faced this issue in the past. We are on Apps10 UPD21 We try to schedule a few QRs, but we struggling with a strange phenomenon. We have e.g. the following QR, which gives back some results if I run it in IEE: But when I try to export the report to Excel, that looks “empty”: In the report we have some filter parameters: The “speciality” is if we leave the From_date and To_date parameters empty, the report filter automatically to the last period: AND hl.time_stamp BETWEEN NVL(TO_DATE('&From_date', 'dd/mm/yyyy'), TRUNC(ADD_MONTHS(SYSDATE, -1), 'MM')) AND NVL(TO_DATE('&To_date', 'dd/mm/yyyy'), TRUNC(SYSDATE, 'MM') - INTERVAL '1' SECOND) I modified the query and played around, and tried to eliminate not necessary things from the sql, so when I ran in IFS: Then when I exported to Excel: I tried many things (e.g.: change the LIKE, replace the NVL date logic etc.) but nothing helped, and I can’t figure it out what cause the issue. this is the latest and si

Hi, We are trying to setup a Database Task Schedule for Recurring Service Request Generation. We get a background job Error everytime we run the job. The fault message is: Argument SERVICE_DELIVERY_UNIT_ must have a value, because default value do not exist. Can’t get to the bottom of this issue. We have a default Service Delivery Unit. Screenshot of Database Task Schedule Screenshot of background job Should this be raised as a bug, or am I missing something. Thank you, Ed

Hi all, Has anyone worked with payment files where you have both SDVA (Same Day Value) payments and NURG (Non-Urgent) payments? Is it not sufficient that on the specific payment address for the supplier that we select the correct Service Level-Code, or do we need to have a different tag and a corresponding value on the payment file? Nordea bank requires the SDVA payments with a separate header on the payment file and Im trying to verify if this is how the payment file is generated in IFS when there are both SDVA and NURG payments on the same file. Any input is appreciated. Thanks in advance :)

Hello I have generated new standard costs in cost 2 and applied to cost set 1, in our main manufacturing site. I would like to now apply these new standards to all other sites that stock is transferred to at cost. There are 4 sites which need this new standard cost. Thanks for your help Jatin

I would like to add a Brand field to the PartCatalog Entity, and I would like the user to select from a list of values in the ServiceBrand Entity. In App10, we currently use an enumeration field but since there is a native brand field in the Request Management area, we prefer to use the native table. When I try to add a field to the PartCatalog entity, I am unable to reference the ServiceBrand Entity. Any suggestions?

Hello, maybe someone also met the problem, that in the same form number separators (number formats) differ. For example, I met such situation in the form Material Requisition. One is separated by point, other by comma: computer settings:

I am trying to enable a custom event on the PO to verify if there is an attachment before it it sent for Authorization. I am using the PO Status as the trigger but the alert will only come after the Authorization step. Any suggestions? Thanks

Hi IFS, Could you please confirm whether the Support Issue functionality has been removed from IFS Cloud?If so, what functionality is replacing it? Component: SCENTR

Hi All, We have a requirement where we need to create a new button in IFS page, let’s say Work Order. When user click on the button, we need to send an email. This email should contain some information from Work Order page and also it should have the attachments ( docs and media) connected to that work order. Is this possible via BPA flow? I was able to send the email but having hard time attaching the documents and media. IFS Cloud 24R2

Hi, We are trying to descp. proposal in ifs cloud. But it gives error below (No data found). All Fixed Assets are true define. We don't figured out why it is give error. Thanks.

Hi, I am facing posting error on Shipment Charges in Shipment Invoice for Posting Type M68, M69, M70 Control Type C18 for Code Part F. I have attached the document for the detail setup i have done. I found the same issue in Apps-9 and Cloud as well. Can someone help me on this? Regards- Nahin

Hi, How can we use the 'View on Map' functionality in the Dispatch Console? I tried adding an address to the Work Task, but it doesn't appear on the map or show any results when using 'View on Map'.

Hii, when we add a resource group to the planning under activity resource planning and then try to add employees under employee allocation the drop down shows all employees instead the employees relating to particular resource group only. Can someone clarify this? Planning : Employee Allocation :

Im with App10 UPD17 We are facing an issue in Apps10 upd17 track and thought of getting your input and verify whether this is a known bug. We have setup the plsql code as follows where we intend to replace the URL parameters in the routing address - url_params_ := Plsqlap_Document_API.New_Document ( 'URL_PARAMETERS' ); Plsqlap_Document_API.Add_Attribute ( url_params_ , 'param1' , order_no_ ); Plsql_Rest_Sender_API.Call_Rest_EndPoint_Empty_Body2 ( rest_service_ => NULL , url_params_ => url_params_ , callback_func_ => 'C_FORCAM_INT_UTIL_API.GET_PRODUCTION_ID_RESP' , http_method_ => 'GET' , key_ref_ => so_key_ref_ , sender_ => 'IFS' , receiver_ => 'GET_PRODUCTION_ID' ); Placeholder {param1} is amended with Mock server URL in the Routing Address/Rest End Point. Expected Routing Rule is picked and request is sending to Postman mock server. But When we check the logs of the mock server in Postman we DO NOT see that param1 is replaced dynamically with the order_no. Please share if you have an

We are running Apps 10 Update 11 In the Aurena interface is there a way to search for a date that is say 3 days in the future? An example would be in Inventory Part In Stock and we want to find any items that expire in the next 3 days. In IEE I would use the advances/SQL query and use something like EXPIRATION_DATE <= trunc(sysdate)+3 I’m trying to figure out how to replicate what we currently do in IEE in Aurena. Not that we are migrating to the cloud version immediately, but it’s going to happen sooner or later.

Hi all, I am quite new to IFS Cloud 24R2 and I would like to ask if it is possible to add CF to Routings - OPERATIONS. When i run “Page designer” i can see the name of the entity: RoutingOperation. Am i right??? But I am not able to find this entity in “Entity Configuration”. The only entity simmilar is RoutingOperationList and it says: “This Entity cannot have Custom Attributes”. Is it really impossible to add CF to “Routing” - “OPERATIONS”?? Thanks Jan

Hi, If we enter a note in Add Service Note tile in MWO, where can we access that note in IFS Cloud, (note is entered directly in Add Service Note without any connection to a Work Task or Request)

Hi all, Direct issue from the Tech Portal require that the users first select a location and the system filters down the parts that are in stock in that location. This is not really helpful as the techs don’t know where the parts are located in their remote warehouse;instead, our techs would like to first select a part and then pick the location after. Is this doable? Is there a reason why the system asks a location first? We’re on Cloud 23R2. Thank you.

Hello, I am encountering an issue when attempting to prepare the transfer of a template structure to Manufacturing (from the "Manage Template" page). The procedure is executed through background jobs, but I receive the following error: "Part already exists as a master part and is not a position part. To resolve the issue, you need to either remove the existing master part or change the catalog number in the template structure, and then perform a retransfer.ORA-20110: PositionPartReference.PARTALREADYEXIST." For some structures, I was able to resolve the problem after noticing that the part already existed as an Inventory Part. Since the transfer process is supposed to create Inventory Parts, the pre-existing ones were blocking the transfer.By deleting the stored Inventory Parts linked to the structure, I was able to successfully prepare and complete the transfer to Manufacturing. However, this method does not work for some of my other structures. Has anyone encountered this issue befor

Hello i would like to see all the orderbook at once (firm orders and forecast orders) thanks

Hi IFS Community Team, I am looking to be able to GET a Resource’s status (i.e., whether they are considered logged on or off by the DSE) via the PSO RESTful gateway. I have looked at the Swagger docs, interface guide, scheduling schema, administration guide etc and it doesn’t appear that this is possible. Please can a member of the team advise whether this is possible? Or if I have missed something? Thanks in advanceBen

Hi IFS Community team, I am supporting a managed service-esque company with an IFS PSO Implementation that has now gone live. As part of this, we would like the event definitions for each of the event IDs for management as part of their managed services processes. In another case, this was handled by the MessageTexts.xml file for PSO v6.12. Please could someone kindly provide this file for both PSO v6.14 and v6.15? This will be a huge help. Thanks in advance,Ben

Hello All , while we trying to set IFS 23R1 on GCP cloud we are getting error below error no steps when we need to create SSH key for remote access. Any pointer to resolve this error, we have updated the etc/hosts file also update the main.ps1 as we are not using 22 port but still below error shown its picking port 22 only.. D:\ifsroot\utils\..\config\secrets\.ssh\gmu-co-ab__com_id_rsa already exists.Overwrite (y/n)? yprocessed file: D:\ifsroot\utils\..\config\secrets\.ssh\gmu-co-ab__com_id_rsaSuccessfully processed 1 files; Failed processing 0 filesAdding Public Key to Linux Boxssh: connect to host gmu-co-ab__com_id port 22: Connection refusedExcution Failed: Error occured when adding Public Key to Linux BoX.2023-10-25 10:22:51.93 GMUVDIFS-COE-01 Stop Add-KeybasedAuthWithLinuxBox Regards Sujeeth S

We are currently reviewing our printers across multiple sites, within our business we have close to 20 printers and as part of this review, we’re looking into Equitrac, Papercut MF and Papercut Hive. Does anybody have experience on using these with IFS Cloud? Looking at these options and how Equitrac and Papercut MF both link to a single queue that exists on a print server, I imagine the IFS Print Agent can connect into this. However as Papercut Hive is cloud based, I am unsure how the print agent will pickup the queue. We are in the progress of getting trials for them, so I will be reporting back my own findings soon, but if anybody has any existing knowledge that would be great.