IFS Solutions

Hi All, in 25.2.2 I’m trying to use the Scan Delivery Note functionality.https://docs.ifs.com/ifsclouddocs/25r2/lang/en/?openpage=https://docs.ifs.com/ifsclouddocs/25r2/lang/en/Receipt/AboutScanDeliveryNote.htmIt all goes well until I try to finish the process when I get the error message that DOC_CLASS is mandatory. There is no field to set Doc_Class. I also looked into Document Default Values / Object Properties / System Params looking for a  way to define a default doc_class for the scan delivery note functionality.​@Mathias Dahl do you have hints on this? Could this be a bug?Below are the steps to reproduce this:Step 1 - attach a PDF - delivery note - there is no field for DOC_CLASS that can be filled Step2 - The data is read correctly from the PDF: Step3 - Finish - error message:error comes from below projection call:projection/v1/ScanDeliveryNote.svc/CreateAndConnectDocPayload:LuName: "ExtDispatchAdvice"KeyRef: "DELNOTE_NO=test^MESSAGE_ID=737^"PL/SQL function:Scan_Delivery_Note_S

Hi all,We would like to get in contact with, preferably scandinavian customers who run IFS.ai Copilot / digital workers etc.Anyone?

Has anyone added a lobby page as a navigation from a page in cloud 22r2?I am trying to add Customer360 as a custom button from case but I do not see the customer 360 page in the navigation link drop down  

Are there modules or processes in IFS cloud for continuous NPS or other type of customer satisfaction surveying? Currently we have been using an external survey tool, which is triggered to send a customer a short survey, by an order being marked Invoiced in IFS. The integration is not the best and we have had problems throughout the course of the surveying. Desperate need to find a better way.

A. What is your idea?1) ClassificationNew concept or idea2) Brief descriptionWhen proceeding Return Material Authorization credits; in the IFS core environment it is possible to “Create Credit Invoice” only when user proceed “Approve for Credit” option. However, users have shared concern to allow them to proceed both the options same time which will save time on proceeding with many RMA’s at same time. At the current state even, users have changed the condition; allowing users to proceed the “Approve for Credit” and “Create Credit Invoice” same time, even setting both conditions “YES”, it does not create the Customer Credit Invoice.B. Context and scope1) Who is affected?Customer2) FrequencyDailyC. Value and impact1) What is the business outcome?Improves productivity or efficiency Reduces manual effort Enhances user experience Enables new capability2) Impact scaleTeam / department3) Workaround To proceed “Approve for Credit” first and then “Create Credit Invoice”D. Evidence and examples

Please can you let us know the process to downgrade service update from latest version to old version in Use place

Hi IFS Community,with the 25R1 release, the Selection Rules functionality was extended (e.g. rule types and weighting), which is a very welcome improvement. However, the current solution leaves some gaps and we are unclear if these are supposed to be filled in future releases.Our Use Case We use Selection Rules to distribute Service Requests into the correct delivery units. For our setup, Region and Model criteria are essential. The Service criteria, however, is largely irrelevant, as the organizational structure is the same for most services.Current LimitationAt the moment, the Service criteria is mandatory, which forces us to duplicate the entire Selection Rule set for each service (≈ 50 services) leading to a huge data volume in the table and the maintenance effort coming with it.Observation in the UI / Page DesignerIn both the UI and the Page Designer, it appears that:Criteria might be configurable as mandatory vs. optional Criteria might support individual weightingThese settings

Hello all,We have a scenario when it would be useful to attach a Work Task to another Work Task to provide traceability of related work done.It does not seem to be possible using the Attachment Panel. Is there any other way?Thanks in advance!Best regardsAnna-LenaPS: We are still on Apps10 upd27 😁

In 22R1 there is a new concept introduced to identify equipment object, key will be “Equipment Object Sequence”. Object can be moved from one site to another, also to another company. What appears to be not possible is to change Object ID. I am currently in project where the Object ID itself tells in which process facility etc. the object is located and therefore they are constantly (in their legacy system) changing the Object Identification. The object ID could change from e.g. 10-22-45-67-11 => 10-22-44-67-11. There is of course a unique ID in the background, similar to Equipment Object Sequence.  Once we now have a new key, Equipment Object Sequence, does it make easier or even practically possible to make modification that would allow to change the Object ID?  Is that kind of functionality in the requirements backlog? Viewing the location in functional hierarchy in equipment object navigator has been proposed, but the problem is that it does not show the parent structure of give

Hello All, Currently I am involved with IFS implementation for a Swiss company where it has mandatory QR bill payment for Swiss suppliers and customers. To record customer collections, my client currently uses CAMT 054 file in the legacy system. I have 2 questions.IFS country specific solution only mentioned CAMT 053 for QR payments. However, is there anyone already using CAMT 054 for Swiss clients or CAMT 054 not supported by IFS? Can CAMT files contain QR payments and non-QR payments from customers in the same file? eg: same institute is used to collect customer due amounts from QR based invoices (Swiss customers) and non-QR based invoices (foreign customers)

When can we expect to see the functionality changes in Cloud21R1?

Hi, I have a question regarding the Pool Work option in MWO. Is it possible to transfer Crew work as a Pool Task when multiple Crews are expected to work on the same job? 

The product in this question is IFS Applications 10 UPD16. A vulnerability scan (Nessus) performed by our infrastructure team flagged CVE-2026-21992 (OIM/OWSM) as "Critical" on our IFS middleware servers (in both test and production environments).Upon investigation, I found an article stating that "IFS Cloud" is not affected by this vulnerability:https://community.ifs.com/information-security-431/security-awareness-oracle-critical-rce-vulnerability-66302?tid=66302&fid=431The article states the following:"IFS solutions are not impacted by CVE-2026-21992, as they do not depend on the affected Oracle Fusion Middleware components."Based on this, I would like to ask two questions:1. Is it correct to assume that the information in this article applies equally to "IFS Applications 10" on-premises deployments?2. Is it correct to understand that the OIM/OWSM components detected by the scan are actually unused/inactive on the IFS Middleware Server, and that IFS does not rely on the vulnerabl

Hi All.I have created a survey using WorfkFlow Type: Object Information, and it works well as I answer through MWO Maintenance. But, if I answer the survey in techportal, the system does not save the object id and site.I had the same problem with app10 see (id object not saving eform answer through tech portal | IFS Community), and needed to fix with the local support. Does anyone know if IFS will fix this in IFS Cloud?I’m using:Application service update: 25.2.5Framework service update: 25.2.8IFS Cloud Web version: 25.2.8.20260709102253.0IFS Client Services version: 25.2.8.20260702055556.0IFS Client Notification version: 25.2.8.20260702050129.0IFS Chat version: 25.2.8.20260702075807.0IFS OData provider version: 25.2.8.20260707080628.0 

Hi All.Does anyone know if there is some issue with 26R1 SU3 not sync MWO Maintenance?I’ve just updated to this version and not able to sync mobile. Application service update: 26.1.3Framework service update: 261.3.0IFS Cloud Web version: 26.1.3.20260806092549.0IFS Client Services version: 26.1.3.20260806072751.0IFS Client Notification version: 26.1.3.20260806074026.0IFS Chat version: 26.1.3.20260806071359.0IFS OData provider version: 26.1.3.20260805101151.0 

WHen we go to add records to a spare parts forecast, do I need to turn on the online consumption flag on the inventory part?

Hi Everyone.We’re about to upgrade from IFSAPPS10 to IFS Cloud and I’m looking forward for this functionality ASAP. I created this topic below 2 years ago using the Aurena apps and I hope we may have now in IFS Cloud.  @Bandula , please give me good news about it, have you guys already implemented it or is there another way like custom page option to use it? The buttons inside the work task step to navegate from one to another. example from the mWorkOrder apps. WorkTask Step navegation buttons. Tks.Lopes

Hi All.Does anyone know why the WorkTask "Remark" filed is not available in MWO Maintenance page designer?I need to add this field in the MaintEngAppUsing: 25R2Remark field in worktask additional info Tks

We are working on an effort to implement the India GET Functionality. To implement this new functionality we need to create a new Company/Site. We will be migrating from one site to another. As we work through all transactions, we have an issue regarding our open inter-site Purchase Orders > Customer Orders.Specifically:We have Intersite Purchase Orders (our India site 1300) to one of our internal Supplier: 10 where the connected Customer Order is on Site 10.When we migrate the Purchase Orders (from site 1300 to the new site with India Get: 1301) we are looking for a way/best practice to reconnect them to the existing Customer Orders in Site 10.Product Version: 24.2.6We have close to 4,000 open Inter-Site PO Lines that will need to be migrated to the new site. And are looking for the best way to update all of them in mass.

I’ve created a Repair Work Order for a Serial Part with Repair and Return to Inventory option. This generates a work order with one work task. I then issue the repair part to the material tab, which automatically creates the return line.I then perform reporting of the Work Order and Work Task, and both are now sitting in Work Done state. I then want to return the repaired part to inventory. However when I try to return, I’m told that the Serial Part is issued on a Work Task that is not Finished. But I can’t finish the work task without returning the part. I can’t unissue or modify the return line. So I’m now stuck with a serial part issued against the work task, but no way of continuing the work task.I must be missing something… What have I not done? Work Task in Work Done state with Material Line showing Repair PartWork Task Execute pageReturn to inventory dialogReturn Error 

Hi everyone,I have a question regarding multi-site planning between sites belonging to different IFS databases.The IFS documentation states that Distribution Orders cannot be used to move parts directly between different databases. However, it also mentions that Inter-site Purchase Orders and Inter-site Customer Orders can be used between different databases, with Message Handling configured to send the inter-site PO to the supply site.My question is specifically about the technical connectivity between the two IFS databases.For example:Database A → Company A → Site A (Demand Site) Database B → Company B → Site B (Supply Site)If an Inter-site PO is created in Database A and needs to create the corresponding Inter-site CO in Database B:How is the connection between Database A and Database B established in IFS Cloud?

I feel like I am missing something.  I have created this data source, almost a copy of one of the in the box data sources.  But when I try to go to the Element Designer the Datasource is not in this list (I’ve typed the whole thing out to show it isn’t in the drop down) If I go to a permission set that I am in and click on the “Granted Lobby Data Sources” nothing shows up either. The really weird thing, is I can see the Datasource Designer I created on my initial browser tab.  But if I open up a new tab and go to it, it is not there.  I am looking through the documentation to see what I am missing and just can’t seem to find anything.  Anyone have any ideas?

HiDoes IFS have any kind of approval process for changes to supplier bank accounts. We are searching for a method, where two users must approve a change of a bank account, before it is being valid to use.

IFS Cloud 25R1 Entering new customer orders and the pick list numbers generated are not using the PICK_LIST_NO_SEQ to generate the new pick list number.

We’ve had this issue for years now, with no solution. BA Report displays dates in correction Australian format when run via BA Excel Add-In. However, when report is schedule or run from IFS application  any date references on the report revert to US Format. E.g. if there is a header in the report referencing the date the report is run or the date entered in a parameter it will show 9th June 2023 as 6/9/23 instead of Australian format of 9/6/23. Just wondering if anyone has resolved this?