IFS Solutions

Connected objects is a functionality designed for identifying things that need to be isolated before work in the IFS EAM module.  See screen shot This is very useful, but for some reason, I can’t find the connections in the technician portal or on mobile work order.  Am I missing something?  Is there something that needs set up?   We’re on a big utilities project and need the techs to have visibility to this field.Thanks,Jerry 

What are some of the methods to export the photos in the Attachment DB in MWM as a file?

Hi Heros, After adding a custom field at the Business Lead screen, it is working on IFS Cloud, but on CRM Companion, I am getting the message error below. Anyone have any idea how to fix:   IFS Version: 25R1 

Hello,My Workflow cannot call OData Function AqEventBusTab_Default() (requires GET) — “Null value returned for key attribute 'Objkey' of entity type 'AqEventBusTab'” Base: https:///main/ifsapplications/projection/v1/CustomProjectionAqEventBusTab.svc Function: AqEventBusTabSet/IfsApp.CustomProjectionAqEventBusTab.AqEventBusTab_Default()  A workflow service task using “IFS API” cannot successfully invoke the Default() function on AqEventBusTab.The same call works via direct OData GET (Postman/Python). In workflow, using “Action = Call” (POST) leads to an error: “Null value returned for key attribute 'Objkey' of entity type 'AqEventBusTab'.” It seems the workflow task cannot issue a GET to a bound OData Function, and calling it as POST causes the failure ?  

Hi All,In the Report Rule action type PDF Insert from Document Management, it is possible to use filtering by Document classWe setup the report rule action like this: Idea is to print only the documents of document class ATT_INV with the invoice.But it looks like the Document class filter is ignored and all documents connected to the LU and with the KeyRef are added.And the documents are merged with no sorting order (some attached documents at the beginning and some at last) ignoring the InsertOption setting.Report preview opens multiple pdfs even with the MergeWithReport setting is onAre these bugs or has anyone used this functionality successfully? Best Regards,Damith

Hello,I am using IFS MWM Office Version: 8.0.0.485 and would like to know where I can get access to the Solution Manager or Configuration or Administrative Tools. Any help would be appreciated ThanksLorry

Dear Team,Can you please help us to know the use of Schedule Check - In of Images functionality in 25 R1.Please share if any user guide is available to use this functionality.Thanks&Regards,Afrin Dobani 

Hello,I was expecting for one of my project the costs to be not capitalized, as much as the project capitalization is set to periodical and  the activity on the project is set to exclude from all ledgers.But The system capitalized transactions for the activity which should be not capitalized.Somone can help me on this?    ThanksBest Regards 

Hi, I have following scenario and would like to know any alternative solution that I can have.Company        Sites         Internal Customer      Internal SupplierA                       AA              IC-AA                               IS-AAB                       BB               IC-BB                               IS-BB Customer IC-AA and IC-BB having 2 address IDs (DLVRY ; BILL) and DLVR set as delivery address and BILL set as document address. I can add customer’s own address ID only for 1 address ID.  When I create Purchase order in site BB for internal supplier IS-AA it create customer order for IC-BB in site AA. However, document address and delivery address get same value even I defined 2 different addresses in internal customer order. Do we have any alternative solution to get the Delivery address and document address correctly. Best RegardsNarmada 

Hello,after 25R1 installation we have issue with unprocessed travel requests (change of status for example) because newly added fields with time zone. On client value is displayed but not in table/view. How this can be easily solved?Thanks.Tomas 

Has anyone come across an issue where Shop Order Material copied from a SO on Site A and pasted onto a Shop Order on Site B retains the original Site A connection - even through to the issue of the material?  We have ended up with a Shop Order which has material issued to it on two different sites.  We don’t have any Planning Networks set up.   23R1.10 - moving to 24 soon!Thanks

Our several customers use Oracle SE2 in IFS Cloud.However the IFS Cloud 25R1 Deprecated Features Log announced that SE2 support will become deprecated starting with 25R2 on September 2, 2025, and EE will be mandatory.Upon confirmation with IFS, we found that if SE2 remains unchanged, updating to 25R2 will result in compilation errors, and the update cannot proceed unless EE is used.After explaining this to our customers, there has been significant backlash.Being told this now makes it impossible to respond in time,but couldn't such an important announcement have been made a bit earlier?And are there any other customers experiencing difficulties? 

Hi,The system is firing the below error message when I try to acknowledge the payment order which consists of a non-supplier payment. As per the error message, it is requesting to use the mixed payment screen instead. However as per the IFS online documentation, the ‘automatic supplier payment on file’ activity diagram shows that non-supplier payments can be done using payment orders. It doesn’t mention anything about using mixed payment screen for non-supplier payments.The IFS version I am using is Apps 10 upd 15. Appreciate if anyone could share your thoughts on this and advise how I should go about with processing non-supplier payments. Thank you!  

Hello everyone, do we have any customers who have implemented the Serbian localization?

Dears,Iam facing an issue, that when the technician logs in the MWO. On the PSO, the Failed To Logon exception keeps on, even having downloaded/accepted tasks on the technician´s mobile. The exception will clear only when the technician starts executing the activity or in the MWO->Service Status (ShiftOFF/ShiftON). Is it the right way when finishing shift should go off shift on mobile, then after log in the next shift go  On shift?

We’re running IFS 23R2 SU6 on-prem, with Time Clock on managed android tablets around our different sites.When we do CRIM deliveries, or have to take IFS down for other reasons, some Time Clock units bounce back fine. But a bunch of them will fail to authenticate and go back to the authentication screen. Our MDM tool doesn’t allow us to remote on directly to re-authenticate, which leaves us two options:Either get a bunch of people from service desk to do site walks and authenticate the terminals again. Leave them broken overnight and fix them when we get there in the morning (this means that the afternoon and night shift don’t have time clocking, and the morning shift are also frustrated as they get on site long before we do).Are there any solutions out there to this problem? Is this something IFS are aware of as a bug? Or have other users found different ways of addressing this issue?

Dear All,When material is issued from MWo Maintenance as part of remote warehouse (Van Stock), MMR (Maintenance Material Requisition)will be created in IFS Cloud through sync process. Is there a way to identify that MMR is created through MWo. I checked if there is any column in the view or table but could not find any column which distinguishes between IFS Cloud and MWo MMRs.IFS Cloud Version: 24R2Thanks for your time and thanks in advance for your responses.Regards,Srinivas

Bookmarks on thin clients are being deleted but reappear immediately upon page refresh.This strange, cyclic behavior only affects users on a custom context page, and the bookmarks are not defined in their user profiles.  

I’ve just had a manager reach out to me and show me this phenomenon. When using any date column in cloud, choosing the between operator, if I scroll the list on the left and then select the date the list on the right goes down to 2099. Is this happening for anyone else? I’ve never noticed it if I click on the month in the left hand pane next to the calendar and select, only if I scroll.  

Hi,I have seen some posts here mentioning APM functionality in IFS. Is this a new component in IFS Cloud? Are there any docs, ppt etc describing the functionality?B RAnders

Hello community,I’m trying to display the voucher types in the voucher type screen, but the list does not appear.Could this be related to permissions or missing setup under company ?Do you have any idea what could be missing?Thank you in advance ! 

Hello -We are on IFS10, update 23.  We are going to change our inventory valuation method from weighted average to standard costing.  I was hoping someone had a checklist of what needs to be done in IFS to make this change.  Any help would be appreciated.Thanks

Hi, There is a requirement from the customer that the “Wanted Delivery Date” should not get changed in the Inter-Site order, they need to transfer the original “Wanted Delivery date” created from the demand to the connected PO and CO in the Inter-Site flow without any configuration/customization.As they have the “Availability Check” selected in the Inventory Part, based on the lead “Wanted Delivery Date” gets changed  in the connected PO based on the “Planned Receipt Date”, and from PO to CO.And need to know how and where the “Wanted Delivery Date” is used?Any solutions/suggestions please?  

Hi Team,Could you please provide us with any documentation on IFS Data Archive and the best practices Does the customer need to purchase any components to enable Data ArchiveThank you,Deshan

Hello community,Our client upgraded to 25R1 recently, and since then, for “lot tracking” part, an asteric “*” is filled by default in Register Arrival > Receive with Serial/Lots. Therefore there is no “flag” to fill up that number.Previously in 24R2, whenever the assistant Receive with Serial/Lots was opened, the field Lot/Batch No turned empty, which was forcing the user to enter the Lot No. It lead to the following misleading behavior:In case of “Receive to stock”, we get an error message after validating the reception confirmation pop-up (Your part will be received ...) : “a lot number must be entered for this part”. Obviously, since the Lot Batch No is  “*”.However in case of “Receive into QA”, there’s no warning, and parts gets moved to QA location without Lot Batch No. Warning only comes after inspection, at the move to stock stage, which is late.Is this a product behaviour since 25R1 ? or a bug ?Thank you very much for your kind help! Anita