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Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

Assets (Asset Management)

635 topics
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Buying (Procurement, Demand Planner, ASC, SRM)

1589 topics
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Contact Centre (CE)

16 topics
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Data Migration

317 topics
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Distribution (CRM, Commerce)

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Document Management (DocMan)

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Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

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Finance (Financials)

3686 topics
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Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

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HCM (Human Capital Management, Payroll)

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Insights (Business Reporter and Analysis Models, EOI)

501 topics
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Products (Manufacturing, Products, Engineering)

2261 topics
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Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

389 topics
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Service (Touch Apps, MWO, MRO)

1555 topics
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Supply Chain

1155 topics
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Sustainability Hub

3 topics
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Upgrades & Updates

525 topics
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Warehouse Data Collection (WaDaCo)

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Aerospace & Defense

Q&A Discussion for our Aerospace and Defense Customers

IFS Maintenix

42 topics
116 Replies

IFS Cloud for Aviation Maintenance

17 topics
23 Replies

Fleet Planner

1 topic
10 Replies

Aviation Technical Content Manager (ATCM)

0 topics
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IFS assyst

Q&A Forum for IFS assyst Customers, Partners, and Employees

assyst General

235 topics
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assyst Integrations

38 topics
93 Replies

assyst Reporting

12 topics
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assyst ITOM

11 topics
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About the Community

General News, Updates, and FAQs about our Community

Announcements

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Forum FAQs & Help

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Support & Services FAQs and Help

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StathisMDo Gooder (Partner)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PSO Tool Panel and Scheduling Information Tab Issues

Hello all, I have an issue with the Tool Panel and Scheduling Information Tab. The first requirement is that the fields in the red boxes should not appear at all in this specific tab when the user clicks on "make changes" button. However, I haven't found how to implement it. I have only managed to disable "Base Duration" and "Override Duration" through permissions so that the user can see them but cannot edit them.So the fields that should be hidden are:Update expected arrival time Base Duration Override Duration Attention textAnd when we choose status committed the 3 fieldsCommit the activity Commit the activity and preceding route Commit the activity and route The second requirement is about status transitions. I cannot find the control mechanism responsible for managing statuses and their alignment with permissible states, as well as how these states are utilized. Please provide your inputs...Kind Regards

6 minutes ago

RSAnilSidekick (Partner)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Ifscloud remote deployment dbinstaller ora-errors

Windows Management Server: Win 10Middleware Server : Ubuntu 22.04 LTS Server edition in VMDatabase : Oracle 19c on Windows Overview:Explorative build on laptop to identify steps/procedures before On Premise/CloudRemote deployment of IFSCloud 22.1.4 Issue:Ifscloud remote deployment dbinstaller ora-errors few resolvedFew remaining. Steps:Database created and configured per below guidelineshttps://docs.ifs.com/techdocs/22r1/070_remote_deploy/010_installing_fresh_system/030_preparing_server/107_oracle19c_windows/Run ifscloud database installation through below stepPS C:\ifs\buildlocal\ifsroot\deliveries\build-home\ifsinstaller> .\installer.cmd --set action=dbinstaller --values C:\ifs\buildlocal\ifsroot\config\ifscloud-values.yaml --set dbInstaller.sysPassword='Simple_12345' --set dbInstaller.ifsappPassword='Simple_12345' --set ifscore.passwords.ifsiamPassword.data='Simple_12345' --set ifscore.passwords.ifssysPassword.data='Si

14 minutes ago

jascoetseeDo Gooder (Partner)

Data Migration

Data Migration Manager - Define Installed Environment

Hi,I am trying to complete the task to Define Installed Environment after completing the Basic Project Data for a Data migration job. I am however getting the below error; How can I change the Thousand Separator Format value?

16 minutes ago

ZEPWAYNEHDo Gooder (Customer)

Service (Touch Apps, MWO, MRO)

Follow on Visits created automatically

Hi All, I have an issue where follow on visits are being created for a work task even though follow on visits are not required. as you can see in the below Assignment is sent to the mobile only one allocation is visible Assignment is now completed in MWO New allocation is created for a follow on visit that is not required Can anyone advise why these follow on visits are being created. Thanks Wayne

31 minutes ago

CBRUELDo Gooder (Partner)

Finance (Financials)

Final year end: Gap between Currency amount and accountabilty

Hi, We are facing an issue with final year end process:When we proceed the final year end process, there is some transactions with amounts in GL in the accounting currency (EUR), the currencies amounts (in original currencies) and the parallel currency (EUR too).When we generate the final voucher YE - for closure and opening of the new period, it doesn’t take into account the amounts in currencies (original currencies) for some accounts only.For example: Accountability in EURO Currency amount Parallel Curr (Euro) GL sum amounts 0 61 K 0 Gral Bal sum amounts 0 0 0 YE sum amounts 0 53 K 0 We analysed and saw that some accounts they are not fecthed in the YE voucher so there is no amounts in currency amount for them.In BG -> there is no discrepancies, because the accounts not fetched in the YE process have zero amounts in currencies. It sum up zero.in GL analysis, we can see the gap between the all period (sum of all currencies amounts : 61K ) and the YE v

40 minutes ago

AHOSZEBESTADo Gooder (Customer)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

23R1 | Request release update failed

Hi, I don’t find a solution to my problem so I decided to create a topic on the IFS community.When I request a release update on the Release Studio I have a this message “Request Release Update Failed. Please contact your IFS Account Manager or Sales Representative for more information.AleTraceId : 45bfc272-eb0f-4660-8f35-07517adbd3f9ErrorCode : E0001”.I confirm that I already launched an impact assessment. Do you have an idea how can I solve my problem ? Thanks

1 hour ago

TosohLBlumSidekick (Customer)

Products (Manufacturing, Products, Engineering)

RRP Work Center Setup

We are attempting to set up work centers for RRP in IFS. We currently have 13 Work Centers that show up in RRP Load Analysis. We have many other work centers that do not show up in RRP. To Our knowledge, we did not intentionally set up these 13 work centers in RRP. Our best guess as to why these show up and others do not is that it has to do with the basic data setup for the work centers. We have been digging through the IFS help on this subject and have not been able to find detailed instructions on how to setup an existing work center to function with RRP. Can anyone provide instructions to set up RRP for existing work centers?

1 hour ago

BRSASidekick (Partner)

Finance (Financials)

VIES documentation

The documentation for validating EU tax numbers are suppose to be stored for documentation purpose. IFS is able to do the validation in the VIES database, but does not store the Validation ID for documentation purpose. Have anybody found a solution for this and does IFS obtain a validation ID when requesting in the VIES database?

1 hour ago

RaviprasadpremDo Gooder (Partner)

Assets (Asset Management)

Copy issue of Contract ID from Mobile

Env : Cloud 22R1 UPD 19In Mobile Work Order if we select Additional Work and Copy the Work Task and Finish, In Cloud, Contract ID is not copied, Original Work Task has Service Contract. Any Solution for this issue ?

1 hour ago

StejonatLDo Gooder (Customer)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Skills integration from FSM to PSO

Hi Experts! Have a question regarding the use of person_skills in FSM and PSO. In PSO integration, we know that whatever is in the person_skills will be pushed to PSO and PSo wil schedule accordingly.Eg. If Place A has Skill A and Person has Skill A, PSO can schedule Person A to any task in Place A. In the Person_skills table, there is a column called skill level. I do not see this column (Person_skill.skill_level) in PSO. Does PSO cater for this column? How does PSO use Skill_level?

1 hour ago

StathisMDo Gooder (Partner)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PSO Tool Panel and Scheduling Information Tab Issues

6 minutes ago

RSAnilSidekick (Partner)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Ifscloud remote deployment dbinstaller ora-errors

14 minutes ago

jascoetseeDo Gooder (Partner)

Data Migration

Data Migration Manager - Define Installed Environment

16 minutes ago

ZEPWAYNEHDo Gooder (Customer)

Service (Touch Apps, MWO, MRO)

Follow on Visits created automatically

31 minutes ago

CBRUELDo Gooder (Partner)

Finance (Financials)

Final year end: Gap between Currency amount and accountabilty

40 minutes ago

AHOSZEBESTADo Gooder (Customer)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

23R1 | Request release update failed

1 hour ago

TosohLBlumSidekick (Customer)

Products (Manufacturing, Products, Engineering)

RRP Work Center Setup

1 hour ago

BRSASidekick (Partner)

Finance (Financials)

VIES documentation

1 hour ago

RaviprasadpremDo Gooder (Partner)

Assets (Asset Management)

Copy issue of Contract ID from Mobile

1 hour ago

StejonatLDo Gooder (Customer)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Skills integration from FSM to PSO

1 hour ago

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