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Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

Assets (Asset Management)

1084 topics

Buying (Procurement, Demand Planner, ASC, SRM)

2118 topics

Contact Centre (CE)

46 topics

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590 topics

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1277 topics

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Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

3218 topics

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5322 topics

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8473 topics

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1666 topics

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656 topics

Products (Manufacturing, Products, Engineering)

3076 topics

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735 topics

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2059 topics

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2038 topics

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12 topics

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808 topics

Aerospace & Defense

Q&A Discussion for our Aerospace and Defense Customers

IFS Maintenix

66 topics

IFS Cloud for Aviation Maintenance

28 topics

Fleet Planner

1 topic

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1 topic

IFS assyst

Q&A Forum for IFS assyst Customers, Partners, and Employees

assyst General

405 topics

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94 topics

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19 topics

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156 topics

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197 topics

Hugo ChiareloSidekick (Customer)

Assets (Asset Management)

Is there any documentation for IFS 10 with good practices?

We are a company using the IFS 10, but recently we discovered a document for IFS Cloud called: “IFS Cloud - NGSM DEMYSTIFIED (24R2)”.Is there any document similar to this for the IFS 10? Showing the good practices, how to use, what is the field, tools, applications inside the IFS.We want to get closer with what is the IFS core, standards and good practices.

101

23 minutes ago

MCIPSTEVSidekick (Customer)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

CF Percentage number of decimals

Hello, we added some CF with percentage on ProjectMargin; 4%rate: 15,44%When we calculate 4%-15,44% the result shoud be -11,44 In the expression we added:TO_CHAR(ROUND(Project_Cfp.Get_Cf$_Mci_Marge_Planned(v.PROJECT_ID) - Project_Cfp.Get_Cf$_Mci_Taux_Fg(v.PROJECT_ID), 2), 'FM9999990.0000') But Aurena show -11% instead of -11,44 %Where can we define the number of décimals on percentage fields ? Any hint

26 minutes ago

kruthikaSidekick (Partner)

Supply Chain

Purchase Order - Receipt

Hello,For all the Purchase Order lines receipt has been done.Receipt screen status - ReceivedPO status - Received but it is supposed to be closed. What is the reason ?Also in the Register Arrival screen, their is no PO line left to receive.Please help me with this.Regards,Kruthika

122

34 minutes ago

SangitaDo Gooder (Partner)

Buying (Procurement, Demand Planner, ASC, SRM)

POCO Approval

We have requirement of POCO approval only for delta amount. we are not able Approve the POCO when the delta amount is negative.

38 minutes ago

Dekforce94Do Gooder (Customer)

Products (Manufacturing, Products, Engineering)

DOP HEADER INCOMPLETE

Greetings!I am trying to create a DOP Header in IFS Apps 10. It says incomplete; however I do not see any red exclamation points anywhere that point to the issue. Anybody know why?

271

45 minutes ago

MUNAJANSEDo Gooder (Customer)

Products (Manufacturing, Products, Engineering)

Automaticully Create DOP Structure, MRP Issue

Hi, When you have a Customer Order Line and Sourcing DOP, you get Purchase Req for componets related to this demand if you have “Allow MRP Explosion for DOP Parts” set to true (and that Customer order Line is set to “Released for Mtrl Planning”).Purchase of LLIT can be done, so far so good.But when the Customer Order is released and the DOP Header is created, the demand for purchase parts is gone. This cause issues in purchasing and MRP Action Proposal/ Inventory Part Availability Exeptions shows that you have no demend. Then you create the DOP Structure, and the demand is back again.Is there some parameter I miss, as DOP Header is not seen as a demend or is it a way to automaticully create DOP Structure when the DOP Header is created?From an user perspective it’s easy to miss the step to create DOP Structure as soon as Customer Order is released and usualy this is done in two different departments in the organisation which complicate this even more and big risk for error in supply.I d

181

1 hour ago

JoDeHero (Customer)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Labelprint delay

Issue:Our warehouse makes Zebra label prints (ZPL) and there's a delay between the button press and the physical print. This is because the flow the document needs to go through is IFS → IFS Print manager → Print spooler → print. Does anyone else have this problem? Or any tips on how we can optimize this?

173

1 hour ago

aishwaryaSidekick (Partner)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

"Minutes Open" Field Is Not Updating After Escalation Completion in Escalation Tab

Hi Team,We are facing an issue in the FSM application. In the Escalation tab under the Task screen, the 'Minutes Open' field is supposed to update and reflect the total ON HOLD duration once the escalation is completed.However, for some tasks, this value is not updating.To identify the cause of this issue, we checked the business rules and found one rule where the 'Minutes Open' value is being updated. When we executed the script through XML Poster, we identified a configuration issue at the database table level. It was throwing an error because the decimal value limit was being exceeded. find the XML query for your reference<perform_batch> <sequential_dependent> <hierarchy_select result_name="escalation_result" return_only_requested_attrs="true"> <primary_table>escalation</primary_table> <attrs> <attr>escalation.esc_id</attr> <attr>escalation.created_dttm</attr> <attr>escalation.resolv

398

3 hours ago

HeshalaSidekick (Employee)

Buying (Procurement, Demand Planner, ASC, SRM)

substitution of package part

Hi Experts, I have a customer scenario as follows.A customer order comes for package part S which consists of part A, part B and part C.Now since one of the component of package part S is discontinued , there is another package part with composition of part A, part B and part D.and we want to send this new package part T instead of package part S.but to a customer order where they ordered package part S. how can we achieve this in IFSCloud.Any suggestions would be appriciated.Thank you.

4 hours ago

irenecaleroSidekick (Customer)

IFS Cloud - New Customers

Service Management - Only resource time exceeding one hour is chargeable

Hi all,I am trying to find a solution for this requirement in the Service Management module but I haven’t found a way to do it in Cloud yet (I’m using 24R2).The situation is the following: when the engineer goes on-site and spends more than 1 hour, only AFTER the first hour is invoiceable. For example:The engineer spends 0,5 h → free The engineer spends 1 h→ free The engineer spends 1,5h → we charge 0,5 The engineer spends 3,5h → we charge 2,5I have tried to use the price breaks and add the sales part “Resource” to the price list with this condition: However, when trying to raise a job, although for the job which last less than 1 hour is free (which is what we want), if we raise a job and keep open for more than 1 hour, it charges the whole time.Do you know if there is a standard way to set up that only the first hour of resource time is non-billable? In other word, only time exceeding one hour will be invoiced. Thanks in advance.Irene

5 hours ago

Hugo ChiareloSidekick (Customer)

Assets (Asset Management)

Is there any documentation for IFS 10 with good practices?

101

23 minutes ago

MCIPSTEVSidekick (Customer)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

CF Percentage number of decimals

26 minutes ago

kruthikaSidekick (Partner)

Supply Chain

Purchase Order - Receipt

122

34 minutes ago

SangitaDo Gooder (Partner)

Buying (Procurement, Demand Planner, ASC, SRM)

POCO Approval

We have requirement of POCO approval only for delta amount. we are not able Approve the POCO when the delta amount is negative.

38 minutes ago

Dekforce94Do Gooder (Customer)

Products (Manufacturing, Products, Engineering)

DOP HEADER INCOMPLETE

Greetings!I am trying to create a DOP Header in IFS Apps 10. It says incomplete; however I do not see any red exclamation points anywhere that point to the issue. Anybody know why?

271

45 minutes ago

MUNAJANSEDo Gooder (Customer)

Products (Manufacturing, Products, Engineering)

Automaticully Create DOP Structure, MRP Issue

181

1 hour ago

JoDeHero (Customer)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Labelprint delay

173

1 hour ago

aishwaryaSidekick (Partner)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

"Minutes Open" Field Is Not Updating After Escalation Completion in Escalation Tab

398

3 hours ago

HeshalaSidekick (Employee)

Buying (Procurement, Demand Planner, ASC, SRM)

substitution of package part

4 hours ago

irenecaleroSidekick (Customer)

IFS Cloud - New Customers

Service Management - Only resource time exceeding one hour is chargeable

5 hours ago

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IFS Solutions

Assets (Asset Management)

Buying (Procurement, Demand Planner, ASC, SRM)

Contact Centre (CE)

Data Migration

Distribution (CRM, Commerce)

Document Management (DocMan)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Finance (Financials)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

HCM (Human Capital Management, Payroll)

Insights (Business Reporter and Analysis Models, EOI)

Products (Manufacturing, Products, Engineering)

Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Service (Touch Apps, MWO, MRO)

Supply Chain

Sustainability Applications

Upgrades & Updates

Aerospace & Defense

IFS Maintenix

IFS Cloud for Aviation Maintenance

Fleet Planner

Aviation Technical Content Manager (ATCM)

IFS assyst

assyst General

assyst Integrations

assyst Reporting

assyst ITOM

About the Community

Announcements

Forum FAQs & Help