Supply Chain

R25.1 Update 3 On customer hierachy i can create hierarchy levels but I cannot connect customers to a level. The hierarchy is then defined by which customer are connected to which Ex. Hierarchy Root level = MainConnected customer, concern cusotmer becomes level 1one or more connected customer to the concern then becomes level 2A customer can be connected to a customer in level 2 and then becomes level 3But in Rebate agreements I can only connect to the Root level and the calculation does not work. In the tabel rebate_transaction the invoiced line is added, but without any calculation. It works when I dont use customer hierarchy. For my example I have used a very limited setup. Part based on one specific part, and with Amount on sold quantity. Any idea as to what the problem might be?

Hello,I have question regarding request of our customer. He has some amount of palettes. Each palette has unique number. He puts his goods into palette and sends it to his customer. He wants to be able to know how many palettes are in his stock, on customers’ sites, etc. (with serial numbers). He wants to register arrival of these palettes back into his stock for reusage.Is there any functionality that can cover this request? Thank you for your help and ideas in advance.Jiri

Many customers are using Supplier Agreements with Blanket Orders in IFS to support long‑term, pre‑approved contracts and enable efficient call‑off purchasing via agreement releases. This approach works well for recurring goods and services by reducing approvals, enforcing agreed prices, and streamlining operational procurement.In practice, however, several areas are commonly raised for discussion when using this functionality: Authorization and control model Blanket Orders are treated as pre‑authorized by design. Releases generated from these agreements do not trigger PO authorization, even when values change due to additional lines or charges. This often leads to questions around governance, delegation of authority, and audit compliance. Handling of value changes and charges Additional costs or changes to the PO value are considered part of the already approved bl

Trying to add custom field for Price/Curr from the Purchase Order Line to Register Arrivals screen, but these are not available: 

Hi AllI see the following behaviour in IFS and I am thinking whether the behaviour is correct.I have enabled the following setting in the company level. Environment - 24R2Delay Cost of Goods Sold to Delivery Confirmation   I followed following steps.Created a customer order with delivery confirmation enabled Reserve the customer order and deliver the customer order through a shipment OESHIP transactions are not getting created because of the Delay Cost of Goods Sold to Delivery Confirmation setting. My assumption was I can create a R

Hi everyone,We have a question regarding the handling of returns and rework:In our current process, we match the supplier invoice against a receipt immediately after Register Arrival (while the part is still in inspection). However, if that part is later sent back for Rework—either directly from inspection or from stock—the system generates a new, open receipt upon its return.The Issue: The original receipt ends up "over-matched," while the new receipt remains open, causing our GRNI (Goods Received Not Invoiced) account to drift. Currently, we have to fix this manually with manual voucher, which is very time-consuming.My Question: Is there a standard way to handle these rework cycles without manual accounting workarounds? How do you manage returns so they stay linked to the original matched invoice?Thanks in advance for your insights! 

We are using the IFS demand planning model for quite sometime, currently using the Cloud client,We noticed that the system  takes the "Adjusted Demand" values to predict the "System Forecast" , want to know if I could use only the "Demand"(actual demand)  to calculate the "System forecast"? 

We are experiencing a situation in IFS Apps 10 where multiple purchase requisition lines are being generated for the same part and supplier, rather than being grouped as expected.In one example, we have four requisition lines that all share the same Wanted Delivery Date (12/11/2025) but have three different Wanted Receipt Dates. Our base expectation is that lines 1 and 2 (same dates) should be summarized into one requisition of quantity 40. Since the Wanted Delivery Date is what prints on the PO, we would ideally expect all four lines to be summarized into a single requisition of 80, in line with the Supply Chain Matrix logic.Previously, these parts were set up with Planning Method G and Order Cover Time = 7, but that configuration created too much demand and led to overstocking. For reference, part 9302 has a safety stock of 69 (approximately one week

Hi,We’re stumbling upon an issue where the benefit we see in using Handling Units is not in reach.The use case is that we manufacture many small parts on different Shop Orders, these parts are engineered-to-order and therefore manufactured via DOP and automatically Pegged to the Top Level in the DOP Header. This results in automatically Reserved Qty as of Shop Order Receipt of these small parts.The issue we’re facing is that these parts can be up towards 100 different part numbers which we then want to attach to a Handling Unit for efficient inventory movement, but this is not possible without unreserving these parts.Neither is it possible to connect the same Handling Unit to multiple different Shop Orders, to receive them onto the connected Handling Unit.Any proposals on how to solve this issue, preferably with core functionality or configurations are highly appreciated.Thanks,Alexander

Hello,When i try to save the Customer order, am facing the below error.Please help me with this.Regards,Kruthika

Hi Community,I have a requirement from a client where they purchase parts (these parts are not assets) for a project. When the parts are received, they need to be issued for work, and after the work is completed, the same parts will be returned back to stock.However, the challenge is that we need to issue the inventory that was purchased for the project, because the cost must be moved from the Inventory account to the P&L account to support project revenue recognition.Could you please share your experience if you have come across a similar requirement, and whether there is any possible way to handle this scenario within IFS?One possible option I considered is using a Work Order, where materials can be issued and later returned. However, this approach does not work for our case.Also, I cannot simply issue and unissue the material against the project demand, because the cost of the purchase needs to be moved from Inventory to P&L for revenue

How to manage global demand of a manufactured part

Hi All, Is there any possibility to hide a remote warehouse from the “Ship Goods and Asset” view. We are using remote warehouse as a project location. Once the project is over we ideally wants to hide/remove from the usage.Is there a way to hide specific remote warehouse from the view? Tried following option in warehouse navigator but does not have an impact on here. Did anyone had a similar requirement?Thanks,Chamath

Hi, I have multiple line items to add in Quotation or Purchase Order or Package Part. Is there any .csv file import options to make it easier. Or any other easy and convenient way?  Currently I am adding each lines separately which is quite time consuming.   Please advise. Thank you. 

Why do the "Previous Work Center" and "Next Work Center" fields in the "Shop Order Operations" screen display " - " (space-space)when they are empty?When I search for data where these fields are empty, the leading space is removed in the basic search. I can only add the spaces back when I switch to the advanced search.This behavior makes searching with these fields unnecessarily complicated for end users.

Hello, I have a setup with a customer where company A can take out material from Company B´s warehouse  via internal trade setup. As company A might pick up more material than needed they often get back and return material to Company B´s warehouse.  How do we make this by best practice? RMA? But as the invoice is already matched automatically with the PO at Company B we cannot change the received amount and match the credit invoice automatically. OR what am I missing here? :) If you do RMA you register arrival for the RMA but the PO is not adjusted? Thanks for any input!

There’s a confusion on the behavior of the event that reminds of the Target Day. As per the customer, whenever he raises a PO some folks get an email for the target day, and when others raise it, they don't get it even though they belong to the same approval purchase group.Need to find out the system behavior based on the setup and who should get notified and why - that would be good to figure out here so we can use this optimally. TIA

Hello IFS Community, i hope somebody can guide me with the following, when a user adds a line in the purchase order, if the Part/Supplier relationship is not in the Supplier for Purchase Part, the system will ask and let the user enter that entry into the Supplier for purchase part. the user doesnt have access to the Supplier for Purchase part, but still the system is letting this user create the entry.i cant seem to find the proper projection for this assistant in order to have it blocked.  any idea how can this be prevented, will be very much appreciated. Thank you!  

Hello All,Our organization currently utilizes Apps 9. When creating new Shipment ID’s we use the “Order Lines Available for Shipment” > RMB > “Connect  to Shipment”. Our teams are inquiring if this RMB job can be relocated to the Customer Order screen at the Line Level. Has anyone experimented with this before or understand if this workflow is feasible?  

If an MS1 part has forecast from Demand Planner within the Planning Time Fence, should a delivered Customer Order consume the forecasted amount within the PTF?  Should the forecast from Demand Planner even be in the Planning Time Fence?How would forward consumption affect this item? Are there recommended settings for the forecast to be consumed during PTF? Please see the attached document for samples

Hi All,I am using customer consignment stock functionality. As part of the solution I am trying to capture the consumption stock value to the project. I understand that when the customer consignment stock is in use, IFS does not allow to connect to a Project activity.But in the customer consingment stock consumption page shows an activity ID. But I cannot identify the purpose and how to connect an activity to this.Ideally I want to capture the consignment stock consumption to the project and capture the actual consumption based on the usage. Any plans or work arounds for this please?Highly appreciate any support on this requirement.Thanks,Chamath

Hi IFS Community, Subject:Our sales team wants to implement a customer leveling system (segmentation) within IFS. The goal is to categorize customers based on their value/performance: Level A: Top-tier customers Level B/C: Mid-tier Level D: Low-performing or "poor" customers What is the most efficient way to handle this in IFS Apps 10? We are considering a few options: Customer Statistic Group: Using the standard "Stat Group" field on the Customer record. Custom Fields: Creating a persistent custom field with a fixed List of Values (LoV). Customer Category: Utilizing the built-in Category field (though this is often used for Prospect/Customer distinction). My questions are: Which s

Hello,is there possible  in IFS to change logout time in personal settings?Kindly help me with this.Regards,Kruthika

Hello,PO is created from work order. when i cancel the PO , PR status is still in closed status instead of Released status.This behavior is only observed in PO created from work order.What steps i can follow here, in order to covert PR to released status from Closed status.Kindly help me with this. Thanks in advanceRegards,Kruthika 

Hello,Is it possible to set up as default value when you convert a Pur Requisition to Pur Order:1) Buyer --> The user who is converting PR to PO if me = FIE Kindly help me with this.Thanks in advance.Regards,Kruthika