Supply Chain

Hi everyone,We have a question regarding the handling of returns and rework:In our current process, we match the supplier invoice against a receipt immediately after Register Arrival (while the part is still in inspection). However, if that part is later sent back for Rework—either directly from inspection or from stock—the system generates a new, open receipt upon its return.The Issue: The original receipt ends up "over-matched," while the new receipt remains open, causing our GRNI (Goods Received Not Invoiced) account to drift. Currently, we have to fix this manually with manual voucher, which is very time-consuming.My Question: Is there a standard way to handle these rework cycles without manual accounting workarounds? How do you manage returns so they stay linked to the original matched invoice?Thanks in advance for your insights! 

CLOUD 24R1Scenario: Prerrequisites: Handling unit type with packaging material part associated and ‘Reusable’ option enabled.Go to the Inventory part in stock and select a part that has not handling unit connected. Select the option to Pack according to Handling unit Capacity and enter the quantity to pack for an specific Handling unit type.  The part is packed with an specific handling unit ID. The packaging material of the handling unit type is consumed automatically and issue from the stock If I go again to the Inventory part in stock and select the part that I have just packed and select ‘Unattach from handling unit’ for unpack, the system will not receive again the packaging part into stock to be able to be used again for another packing. The quantity on hand of the packaging material

In non-project environments I’m used to seeing the inventory expiration events show in IPAP, but I’m not seeing it in our project based environment. Is this normal? They show up in the Open Supply and Demand orders window and the MRP Information but not IPAP. We are on Apps 10 Update 22    

Good Morning everyone, Is it possible in standard to create Customer Order from different Sales Quotations ? or to add Sales Quotation lines to already created Customer Order as it is working for Purchase Requisition on Purchase Order ? Thanks in advance for your answer,

Hello, Why in the IPAP we find in need both “Customer Schedule Forecast” and “Master Schedule Unconsommed Forecast”.  Do you have any explanation ? Because on the IPAP, the projected quantity is completely false.We work with IFS CLOUD-25R1.

 Hi Community,We are trying to enforce the use of Purchase Order Change Order at the Supplier/Site level.To achieve this, we have configured the Purchase Order Authorization Rule so that No Changes Are Allowed After Authorization.However, after a Purchase Order is authorized, its status moves to Released, and the system still allows us to Cancel the Purchase Order without any blocking message or re‑authorization requirement.Logically, with this configuration, the system should either prevent the cancellation or require re‑authorization.According to IFS.AI, cancellation should not be allowed with this setup, but in practice this restriction is not working.

I have added a document text for the customer order but its not getting printed. I want to check if the correct Document Text is enabled for the document. What is the document name for the normal Customer Invoice?   

Hello,I have question regarding request of our customer. He has some amount of palettes. Each palette has unique number. He puts his goods into palette and sends it to his customer. He wants to be able to know how many palettes are in his stock, on customers’ sites, etc. (with serial numbers). He wants to register arrival of these palettes back into his stock for reusage.Is there any functionality that can cover this request? Thank you for your help and ideas in advance.Jiri

We are experiencing a situation in IFS Apps 10 where multiple purchase requisition lines are being generated for the same part and supplier, rather than being grouped as expected.In one example, we have four requisition lines that all share the same Wanted Delivery Date (12/11/2025) but have three different Wanted Receipt Dates. Our base expectation is that lines 1 and 2 (same dates) should be summarized into one requisition of quantity 40. Since the Wanted Delivery Date is what prints on the PO, we would ideally expect all four lines to be summarized into a single requisition of 80, in line with the Supply Chain Matrix logic.Previously, these parts were set up with Planning Method G and Order Cover Time = 7, but that configuration created too much demand and led to overstocking. For reference, part 9302 has a safety stock of 69 (approximately one week

Hello,While adding new task , am facing the below error. what is the reason for this error ?Kindly help me with this

I’m currently creating a workflow to update a price on a Customer Order Line as well as Purchase Order Line. The scenario is internal trade, where my trigger is state of Customer Order changes to “Delivered”.Then, I want to update my BaseUnitPrice on the COL with the Cost from the same COL. However, before patching the COL, I need to recalculate my price and currency to correctly update all prices on the COL.However, in DevTools I can see that manual edit and the command “Recalculate Price/Currency” both use the ValidateBaseSaleUnitPrice to calculate prices. My problem is that workflow doesn’t support this call as it contains ValidationRec, which is an array, as an input parameter.So, does anybody know how to recalculate my prices prior to patch in a workflow?

We are using the IFS demand planning model for quite sometime, currently using the Cloud client,We noticed that the system  takes the "Adjusted Demand" values to predict the "System Forecast" , want to know if I could use only the "Demand"(actual demand)  to calculate the "System forecast"? 

HelloThere is an issue where, after a change order has been updated to a PO, the PO still shows a box labeled 'Pending Changes.' The related change order status is 'PO Updated.' Has anyone else encountered this problem?   Thanks,Raana

Hello,Is it possible to set up as default value when you convert a Pur Requisition to Pur Order:1) Buyer --> The user who is converting PR to PO if me = FIE Kindly help me with this.Thanks in advance.Regards,Kruthika

Clicking Share > Print on a purchase order created from a distribution order results in an error, “The operation is not possible for a purchase order created from a distribution order.”Is there a workaround or setting that will allow users to print a purchase order created from a distribution order?  

Hello everyone,when working in Forecast View in IFS Cloud, I receive the following warning message: I am trying to understand where these value should be filled in, because I cannot find any field for it in the usual locations.I already tries to find it in Sales Part and Inventory Part, but was unable to. So here is my question: Where exactly in IFS Cloud should the “Planned Sales Price” (used by Forecast View) be entered?I am interested in all the analitical views highlighed in red.

There’s a confusion on the behavior of the event that reminds of the Target Day. As per the customer, whenever he raises a PO some folks get an email for the target day, and when others raise it, they don't get it even though they belong to the same approval purchase group.Need to find out the system behavior based on the setup and who should get notified and why - that would be good to figure out here so we can use this optimally. TIA

Hi there.How do I connect a charge in kg to a sales part in pcs?We sell batteries in pcs, but we want to add a (environmental) charge calculated in the total weight of the sales part.I want to avoid creating unique charge type for each possible product weight. Example:Part A (Battery 12V 40A). Weight 12 kg.Part B (Battery 12V 60A). Weight 15 kgCharge Type “ENV_FEE_KG”. Price 0,5 EUR per kgI want to connect the same Charge type to both part A and B.And that charge will calculate cost separetly for both parts.Lets say I want to sell 3pcs each.(12 kg x 3 pcs=36 kg15 kg x 3 pcs = 45 kgCost line 1: 36 kg x 0,5 EUR = 18 EURCost line 2: 45 kg x 0,5 EUR = 22,5 EUR) Warm regards Andreas

Hello, I have a setup with a customer where company A can take out material from Company B´s warehouse  via internal trade setup. As company A might pick up more material than needed they often get back and return material to Company B´s warehouse.  How do we make this by best practice? RMA? But as the invoice is already matched automatically with the PO at Company B we cannot change the received amount and match the credit invoice automatically. OR what am I missing here? :) If you do RMA you register arrival for the RMA but the PO is not adjusted? Thanks for any input!

We have a shop order that cannot be closed because material was pegged to another shop order. The material was removed from the shop order, but the connection remained for some reason. Now I cannot close the shop order as I get an error which instructs to remove the pegging first, but I cannot do it, as the material line no longer exists in the pegged shop order. Is there a way to force the pegged quantity of a shop order to 0?

Why do the "Previous Work Center" and "Next Work Center" fields in the "Shop Order Operations" screen display " - " (space-space)when they are empty?When I search for data where these fields are empty, the leading space is removed in the basic search. I can only add the spaces back when I switch to the advanced search.This behavior makes searching with these fields unnecessarily complicated for end users.

Dear All, I am working on Export Control for Customer Order, and the function can control “Order Country” and “Customer Country”. I would like to control Country of Origin at the time the line is created looking at the inventory part record and at the time the part is reserved/picked looking at Lot Batch Master Country of Origin.Exemple, a part manufactured in Korea sent from a site based in UK can’t be delivered in JAPAN. Any idea ? RegardsPatrick 

Good afternoon,I’m working with a customer who relies heavily on flyer promotions and is facing challenges in keeping promotional uplifts out of the Adjusted Demand, which then affects the statistical forecast.I’d really appreciate insights or best practices from others who have solved similar scenarios in IFS Cloud Demand Planning. Customer BackgroundThis customer’s sales are strongly influenced by flyer campaigns — short-term promotional periods with significantly increased volumes and reduced pricing. These uplifts do not represent baseline demand, and the customer wants to ensure they don’t contaminate the historical demand used for forecasting. What they tried so far1. Campaigns (previous solution)

Sales > Customer > Customer > Address > Delivery Tax Information tabCustomer Invoice address 100  Customer address 170 has 2 tax codes  Sales > Invoicing > Customer Invoice Original Invoice 970004438 was created with N tax code   The problem is this customer needs 2 tax codes per line, and we have create

While converting the PR to PO, is it possible to setup the default coordinator as ‘Default’ and the default buyer as our User Id i.e. user id of the user converting the PR to PO