IFS Solutions

29062 Topics

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud (24R1) - Cost Lines in Request Work Task Screen

Hello,In IFS Cloud 24R1 ‘Request Work Task’ screen, when a technician enters the expenses or updates the status (i.e., Travel, Arrived, Start Work, Completed) from mobile, it gets reflected in Cloud under the Costs tab.Expense line can be identified by the type ‘Expenses’ but for the Travel and Labor time, it is linked to a single cost type as ‘Personnel’. Is there a way or screen in Cloud to differentiate between travel and labor time separately as we have in IFS FSM? Please let me know.Kind RegardsPriyanka Cecilia

2 hours ago

rvanden5Sidekick (Customer)

asked in Insights (Business Reporter and Analysis Models, EOI)

Over Riding Column Prompt

Hello All,I am modifying quick reports trying to get the enumeration/reference lists to appear in the parameter list. I have gotten the list to appear, but I have one custom field that doesn’t show the prompt. It has a prompt in the custom enumeration and on the custom field, so it isn’t simply missing. All I get is the semi-colon “ : ”. See below:Either overriding it or getting the correct prompt to show up would fix this problem.I have another report where the entry parameters are to be excluded from the report, so the normal prompt will not work. In this case I would like to override the normal prompt for only that report. So it would be something “Exclude These Group ID’s” where the normal prompt is “Group ID”. Thanks,RonV

5 hours ago

lgiesslerSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Edit or delete template in replenishment stock

Hello all,At the moment there seems to be no setting or function to edit or delete the template in the Screen Replenishment Stock. Is there a way for an admin to assign an authorization linked to roles? Maybe I have just overlooked the function. Has someone has an idea how this can be implemented? Best regardsLars Gießler

5 hours ago

Curious_User

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud 24R1 Field Length not matching DB

Does anyone know why IFS fields in IFS Cloud are set to a lower Maxlength vs the DB length value?e.g. Identity Field set to Maxlength=20Identity DB Datatype = STRING(30)

6 hours ago

Vernon AndersonSidekick (Employee)

asked in Products (Manufacturing, Products, Engineering)

Apps 10 IEE Shop Order Multi-level Repair Structure issue

I am working in the Apps 10 UPD 23 GCS IEE environment and I am trying to manage a Shop Order Multi-Level Repair Structure. I can get the structure to appear but when I RMB on any of the components in the tree, the component replacement selection is grayed out.Is this due to a permissions issue? If so, what permission should be granted to allow that function to be used? Thanks!!

7 hours ago

lopespetroHero (Customer)

asked in Assets (Asset Management)

WorkflowObjectQuery taking to long time to sync

Hi All.After publishing some survies (Object information Flow) linked to an object type, the entity is taking a long time to sync.Is there any filter I can apply to improve the performance?Tks

7 hours ago

aishwaryaDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

How to use Regular expression in client

Hi,I want to write query in client script for validation.requirement- A particular field (in mobile application) should be in capital letter and numbers. So, i want to use regular expression.expression i am using- ^[A-Z0-9] $ Problem - How to use this expression and how to write the query for this.can anyone help me on this Thanks in advance

7 hours ago

Tomasz GrzebulaDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to Disable Duplication in Configuration

Any idea how to disable it at the configuration level without development? I have created a custom entity and want to block duplication while still allowing the insertion of new records.24r1

7 hours ago

BinushiDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

Finish button not visible in Employment Assistance in Aurena

We have filled all the information in each of the tabs in ‘New Employment Assistance’ window. However, Finish button is greyed out. Any idea to fix this?

10 hours ago

AnGoSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Position ID

Good day. Just to check - how do you deal with Position ID and Position Name when you have duplicate Positions but in different Departments of a Company. IFS does not allow the same Position ID/Name to be used twice. Many thanks.

10 hours ago

EdwardsSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud Load balancing causing timeouts?

Hi Everyone, IFS Cloud 23R2We are working towards getting load balancing between 3 middletier servers working for our IFS cloud installation. This works ok for the most part, however we are noticing that timeouts are occurring right around one minute. In the application when this occurs there is no error message; whatever you were doing just stops so it is unclear sometimes that any timeout occurred. Examples:Do a search on a screen that takes longer than a minute to return: Just see “No Results” even though results should have been returned Order a report that takes longer than a minute. After clicking finish to order the report, the loading icon spins for one minute, and then the buttons became available again as if nothing was pressed and nothing happened. (The ordered report still shows up in the report archive once it is complete however) Reviewing the logs on one of the middle tier servers here are some standouts that seem to indicate the issue: 2024-07-25T15:31:29.033251728Z

10 hours ago

Sophie LesurDo Gooder (Partner)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

How to close a WBS project when connect with sales contrat

Hello Community,In IFS V10, how can I close a WBS project connected with a sales contract with an unpaid customer invoice?For capitalization, I must close project after invoicing (and not after customer payement).Thanks for your help

11 hours ago

JannetteCHero (Customer)

asked in Data Migration

Create a running total read only field

Hello,I have created a CLU with a number of persistent fields. I am trying to create a running total of one of the persistent fields but not having much luck.This is what I have so far, what am I doing wrong please ? Want to achieve the following :

11 hours ago

MadurangaJDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Read .pdf or image files from email attachment

When reading emails via IFS Connect Mail Reader each attachment in the mail is suppose to be read as separate application messages. But this only seems work when the attchements are only Text files such as .txt, .csv and .xml.When sending binary files such as .pdf, .jpg, those files do not appear as a separate application message and therefore we cannot get hold of those files in order to attach them to a case.Is this a limitation in Application 10 or am I missing some setting?Below is the mail I sent with a txt and a jpg attachments. Then in Application Messages queue there are 3 records created. One for the detail of the email which is in html format. One for the email body. and one for the content of the .txt file. But no application message is created for the .jpg file. Thanks and Cheers!

11 hours ago

PIrelandSidekick (Employee)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Not Invoiceable CO Lines are showing as Planned Revenue in Project

We are working on a process where ALL billing is done from the project. The process involves creating a Custom Order (CO) from the Business Opportunity (Bus Opp) and then setting those lines to Not Invoiceable. On the projects side, an invoice plan would be made for an amount that includes the CO Line. In order that an invoice is not created from the CO, the CO line(s) is set to Not Invoiceable.On the project, the Planned Revenue for these order lines is being included. It is my thought that if the line is Not Invoiceable that the amount on this line should not be included as a planned revenue.Does anyone have any thoughts on this?Patrick

11 hours ago

NishithDasDo Gooder (Partner)

asked in Data Migration

Unable to create Work Order and Task via Migration Job

Hi, We have requirement to create Work Order and Work Task using Create Table from flat file and then MIGRATE Source Data.We are able to create the Work Order but unable to get the WO_NO (system generated) in order to create the Work Task. There is no getter function to get the WO_NO in ACTIVE_SEPARATE_APIAny help would really appreciated.Thanks,Nishith

11 hours ago

PIrelandSidekick (Employee)

asked in Finance (Financials)

What is the use and purpose of the ability to add a new line to a project invoice

In a Project Invoice we have the lines tab and that tab has the ability to add a new line. When we do add a new line, the only thing we can add is an item no and description. What is the purpose of this ability? Thank youPatrick

12 hours ago

Shani FernandoHero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Possibility of creating Clickable Hyperlinks - IFS Cloud

Problem: It is not possible to create clickable hyperlinks in IFS Cloud environments (same issue with APP10 Aurena). The workaround is to create an ExternalNavigatorLink/ NavigatorLink type custom command button.Request/ Idea: Include the Clickable Hyperlinks feature in IFS CloudCase ID: CS0072387

12 hours ago

SimonTestardDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

User Interaction Workflow & User Cancellation/Exit

Hello, When working with BPA Worfklows, User Interaction Type, there is a way to hide the cancel button: The result is as follows: You can see that while the Cancel button is hidden, the Exit Cross at the top left is not. I’m getting some weird behavior where, if you do NOT hide the Cancel button, then clicking the Cross effectively acts as a cancellation button, and cancels the workflow execution If you DO hide the button however, clicking the exit cross causes the following error: Is there a way to either hide the cross entirely, or make the cross behave in a fashion that does not result in an error? (For example, calling a separate task or api etc if the user hits the cross). Basically, is there a way to control for the user hitting the cross in any way if you’ve hidden the Cancel button from the form ?

12 hours ago

ThmaSidekick (Customer)

asked in Assets (Asset Management)

PM grouping in relation to attachments

Hi,We are using IFSAPP 10 UPD 20 and I have a question on PM grouping in relation to attachments.Can IFS display documents attached to a PM Group(LU: PmRoundDefinition) on a generated Grouped WO ? Object connection transformation for example? My scenario is I have two(or more) PMs with the same PM Group ID XXX. Then I generate work order for these PMs, and I get a WO with two(Or more) tasks. I want to display common documents on the WO header as attachments. How can this be achieved?Best Regards,Thilanka

13 hours ago

GeorgeArmstrongDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Unable to see the connected work order in the related page of the customer order

Hi, I have created a customer order from a work order via the customer order handling option in the menu option. This then creates my connection between WO and CO in which I can get to the CO. However when on the CO I am unable to find my connection to the work order in the related pages. I have seen this working in another environment. What am I missing?

13 hours ago

JFindlayDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Apps 10 EE UPD23 - SQL Quick Report Parameter Issue

Hello, Starting a discussion on this topic as we seem to have uncovered a bug not previously noted on IFS community which is impacting SQL Quick Reports. We have raised this as a case with IFS who are currently investigating. In the meantime I am keen to hear from other customers on IFS Apps 10 Update 23 using EE who may or may not be experiencing this issue. Specifically, when running “SQL Statement” type Quick Reports the Parameter’s Screen is blank. Previously this would provide inputs for the various parameters held within our SQL statement, such as Order No. The SQL code from the reports has not changed, and this happens on all existing and any new reports created. Crystal Report type Quick Reports are working, prompting for parameters correctly as expected. I can confirm that the SQL code is correct as when running it in SQL query tool, the parameters are prompted for as expected. Is anyone else experiencing this problem, and if so, do you have a workaround? I am equally

13 hours ago

ashokvankaDo Gooder (Customer)

asked in Finance (Financials)

Manually modified check box checked for a PO matched invoice

Dear All, I have an issue with Supplier inovice. I have provided the details of PO and invoice. Appreciate your help in resolving the issue. A PO line has a quantity of 25 purchase parts. We have received 25 and retrured 24 to supplier due to some reason. The current quantity we have now to match with an invoice is 1. When I match invoice with PO, the posting line is created, but the Manually modified flag is set to yes. Why the application has set the status to yes though there is no changes we have made? Eventually it leads to invoice autjhorization.

14 hours ago

IviSidekick (Partner)

asked in Finance (Financials)

Account modification on the posting lines matched with a purchase Order a purchase Order

Hi,In IFS CLoudI have a posting proposal which is matched to a PO.It happens that the accountant want to change the account on the posting line.But an error message pop up an desable the modification.

14 hours ago

Dharshankumaar MahendranSuperhero (Partner)

asked in Finance (Financials)

New difference record created by the system

Hi all,I’m trying to understand in which window the below message is seen and what is the reason behind this message. Appreciate any leads.

14 hours ago

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