IFS Solutions

BvTDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How can I export/ import multiple USER PROFILES in one(1) action.

Cloud 24R1 : We would like to export/ import multiple user profiles in one action. When I select two user profiles I do not have the option to export both profiles into one export file?!Anyone in the community knows how I can export/ import multiple USER profiles in one go?

1423

14 days ago

Alexander HeinzeSuperhero (Employee)

posted in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

IFS Cloud - Scheduling demystified (24R2)

Scheduling Demystified has been updated to 24R2. As usual, headlines are tagged with “24R2🌟” for new capabilities, “24R2 ↗” for improved features, and “🖊” for new chapters on existing functionality. Newcomers will find many new conceptual explanations and How-To’s.If you find this document helpful, please consider leaving a 👍 LIKE. And ⭐ SUBSCRIBE to get updates.232 pages cover:Preamble: Direct Assignment vs. Dispatch Console vs. PSO Work Order Management vs. Request Management Modelling Dataset vs. Scheduling Dataset Scheduling Dataset Parallel Background Processing Modelling Dataset and Basic Data Scheduling Optimization Dataset Scheduling Exceptions Communication between MWO, Dispatch Console and PSO Shift Templates The Supply Side of Scheduling: Resources Skill Management The Demand Side of Scheduling: Tasks Availability Patterns Appointment Booking Dispatch Console Direct Assignment Resource Management Integration APIs Appointment Booking Integration API Troubleshooting Don’t f

2260

1 month ago

glovedirkDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Second Identity Provider in IFS Apps 10

Currently we have Azure AD set up as the identity provider. Are we able to configure a second identity provider to work simultaneously for Apps 10?Product Version: UPD16

360

1 month ago

CKOppBoxHero (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM: Billing Generation: Removing option for "Include Contracts"

Hi Team,We are looking for an option to disable the “Include Contracts” option in the Billing Generation Screen. Is there any option for achieving the same.

1191

3 months ago

Yasas KasthuriarachchiSuperhero (Employee)

published in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Have you come across "Sorry, there was an unexpected server error" ?

Have you come across this error?Sorry, there was an unexpected server error Have you come across above generic error? If so how have your resolved it or is it still occurring intermittently? Let us know in the comments 😊 Note: This is a generic error message to which the cause could be in different product areas for which you need to analyze with further details. But here we want to understand how many of you faced it, resolved it or still undergoing with this error popup message. Related error messages: Database error occurred. Contact administrator. Url: Related KB Articles:

17145

2 years ago

smelansonSidekick (Customer)

asked in Document Management (DocMan)

Document Management in Cloud

In IFS Apps10 we have set up various document classes, person groups and associated the person groups to specific document classes to ensure that only appropriate people can view documents that have been attached to transactions. I have successfully defaulted the document classes by setting up Key Ref’s or Object Conditions on the Document Defaults per Object tab on the Document Basic screen. Example:the default document class when a user in Company 640 attaches a document on the ManSuppInvoice logical unit is 640-AP_INV the default document class when a user in Company 100 attaches a document to the Voucher logical unit is 100-VOUC etc. I noticed in Cloud that the defaults that we have set up based on the LU’s don’t seem to be working. Does anyone have any suggestions as to what the difference between EE and Cloud might be?Thanks

38 minutes ago

ronhuHero (Customer)

asked in Document Management (DocMan)

Download all Engineering Part Documents with one click

Community, what is the best way to download all engineering parts documents with just one click? right now we are doing it manually part by part. Thank you.

101

1 hour ago

damiangralekDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

quick report projection used in Workflow error

Hi,I am investigating an issue with the usage of quick report-based projections in the BPA.Initially, the BPA fails to retrieve data from quick report-based projections, showing the error: “Failed to retrieve metadata due to internal error.”It appears the quick report needs to be executed at least once through the user interface before the projection data can be accessed.Is there any known workaround for this behavior?

262

4 hours ago

AJWEEDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Use of Safety stock in Planning method G

What will happen if include safety stock for planning method G parts?. Here we upload forecast and exists min. & max. stock levels.

6 hours ago

Vernon AndersonSidekick (Employee)

asked in Service (Touch Apps, MWO, MRO)

Loading an Object Structure from an External Source

We have customer Apex Clean Energy that requires setting up multiple companies and sites for windfarms, battery farms, etc. They are very much in need of being able to mass load a lot of functional objects into an equipment structure along with technical attributes, about 4 times per year. Curious if you or your team have any “tools” or suggested methods that could facilitate. The are not implementing “Service Objects”, only Functional and perhaps Serial Objects.The customer has tried using DMM and thought about using FNDMIG to do this frequent load but the customer has determined that both those methods are not efficient or are labor intensive.What other options have you developed to fulfill the needs of migrating the object, attributes and object structures from an external source? A workflow? Perhaps a standalone integration program to accomplish these tasks?Thank you in advance!

201

9 hours ago

Asela MunasingheSuperhero (Customer)

asked in Finance (Financials)

Invoices to Authorize Presentation

Hi AllCan anybody advise me if below is the most optimized way this screen can be used? As you see, there's an unused space. Also 'reject and waiting buttons are hidden. We are using 24R1 and I am keen to know if this looks better in the future versions. The above screen is from an IFS Ref environment since I cannot use a business sensitive screen in a public forum.

171

10 hours ago

ZinTDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Mandatory field based on condition

Hi,i want to make a field editable when the state is diffrent Closed, but is not workingfor information i want to put it on a custom entity associated to business opportunity do you have any idea why its not work ?Regards.

365

11 hours ago

JenDineenSidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Product Structure + suppliers

I am looking for a report or a page in IFS that will show me an entire product structure including the primary suppliers for each purchase part. Does such a thing exist in IFS?

263

12 hours ago

rishi.guptaDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

How to Add a Search Bar to the Product List Screen in Mobile Environment?

I want to add a search bar at the top of the product list screen in the mobile environment, similar to the configuration available on the customer screen. However, since the product list is a list-type screen, I am unable to add an extra field to this screen.Is there a way to add a filter or search functionality to a list-type screen? If not, is there any alternative solution to achieve this functionality?Below are screenshots of the product detail screen and customer screen for reference.Thanks in advance for your help!

273

12 hours ago

STRGoedhartDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

odata post perform_get_attachment_stream error

Good morning, I am hoping someone has encountered and solved this before, or can help getting us on track.All servers are using the same version of IFS FSM (6u24). When trying to post perform_get_attachment_stream, we get the following error in our QA and DEV environments. { "Message": "The provided URI scheme 'https' is invalid; expected 'http'.\r\nParameter name: via"} notes: This function works as intended in our PRODUCTION environment (no errors, streams attachment properly). All other POST/GET/PATCH/PUT ODATA functions are working properly on all servers, including the ones where the "perform attachment stream" is not working. Some Screenshots: Error in DEV: Functional POST in DEV: (also using HTTPS) Funtional Post Attachment Stream in PROD: My best assumption is that this may pertain to our web.config in the ODATA app folder - which does have a different setup between PROD and DEV (see below comparison) Has anyone encountered this before, or does anyone have sugg

691

12 hours ago

NishaniFDo Gooder (Partner)

asked in Finance (Financials)

Deleting Lines in Correction Instant Customer Invoice

Hi All,When trying to delete lines in a correction instant invoice, as shown below in certain locations the delete option is available and in the other location it is not.Is there any particular reason or logic behind why the delete option is visible in one instance and not on the other?This is in Apps 10 UPD 24 Thank youRegardsNishaniF

100

12 hours ago

ztaayoungDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Master Schedule Item - Action Proposals

We have turnkey finished good items that are MS items with MS Demand since they are directly forecasted. The issue is when these items are purchased, they do not get action messages like MRP items do - MRP Action Proposals.For example - we will order the MS item based off demand. When the demand changes and the delivery date may need to be advanced, pushed out or if there is no more demand it would need to be canceled, we do not see these messages.We see Early Order, Late Order or Remove order in MRP Action Proposals and would like to see the same messages for MS items. Maybe there is a different way to set up these items so they are not MS and we can forecast them and see the MRP Action Proposals? We are in IFS Cloud

564

13 hours ago

XitSureReDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud 24R1 SU6 - Middle Tier Server Hardware Utilization issue

One of customer having initially having PROD environment (Middle Tier server) with 12 CPU and 32Gb memory and we set scale as 10. if we increase scale 20,30.. PODS not getting started, in this case when customer is using the application reporting POD getting crashed.After that we increased hardware sizing like 24 CPU and 64Gb memory, we setup scale as 100.then PODS getting started and Application is up and running without any issues and reporting pods working properlyNow, the issue is customer checked the hardware utilization of MT server and its using only maximum 24Gb memory only and less CPU usage.Customer want justification for the above query, why the MT server not being used even 40% of allocated memory. Can someone justify?

13 hours ago

AnnaSidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Edit Approver on Approval Lines

In IEE our R&D users were allowed to modify the approver on an approval line. In Cloud 24R1 SU5, it seems like they can’t unless they have docman access. We don’t want to grant docman system privileges because it will make it so they have more than what they need. We only want them to be able to modify the approver on an approval line. I have granted them full access to ApprovalRoutingAttachmentHandling, ApprovalTemplateHandling, and ApprovalsHandling and none of these grants give access to simply modify an existing approval line when in IEE users were able to do this. Are there any projection grants that I’m missing that will allow the R&D team to modify existing approval lines? We have set our templates up so that they are exactly that, templates, we add and remove as needed but some names on the approvals templates are placeholders for specific users. In cloud they are having to delete the line and readd it where in IEE they could just modify. If we’re not missing anything I

13 hours ago

kacperifsSidekick (Customer)

asked in Distribution (CRM, Commerce)

Customer Order lines - > entering price

Good morning, Which settings defines which field you enter price on customer order line? Sometimes it’s field “Price Incl Tax/Curr” and sometimes “Price/Curr”. Both of customers are in the same currency. price/curr fieldprice incl tax/currBoth of them are with tax code 5%.

201

14 hours ago

pradnyampawarDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

In out time on Time card

I would like to understand what drives input for In & Out time on time card as shown below, My understanding is it takes data from Day type, we have 24 hour clocking so we’ ve below day type setup,Also, when I create absence request, system considers 2 days even when I register for single day; could you please advise what should be the correct setup to avoid this ?(In out timings on time card and vacation for 1 day)

14 hours ago

blackebonySidekick (Partner)

asked in Finance (Financials)

Purchase invoice for reimbursement

Hello,My customer asks : the supplier invoice for the reimbursement is created automatically when the Purchase Order is received, thanks to the “auto_invoicing” checkbox in the supplier file. 1. how can I automatically modify the TEXT field of the line in the account assignment proposal (Item label + date received)? I've tried using EVENT and it doesn't seem to be authorized for auto_invoicing.2. Is it possible to assign a part type (e.g. A19) to the AS Serial Id, and how do I do this?Thanks for your help.

14 hours ago

INTHSLDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

23R2 - Request management- SEO order type for invoicing

Hi,In request management Request , Request contract, it always use SEO order type for invoicing irrespective of Customer order type or Request contract type connected order type. Is there a way to change the customer order type in the created customer order? Br/Inoka

173

15 hours ago

jdohertySidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom Menu condition

I have a custom menu (called Part ordered on Reqs) on the Requisition Lines tab of the Purchase Requisition screen. When the menu is selected (via RMB) it is supposed to open a new window showing the Purchase Requisition Lines screen but with only the Part No. and Vendor No of the Part No. and Vendor No. that was on the line that was right-clicked.I have a screen cap of the menu below. As you can see I am passing in the Part No. and Vendor No. I am also passing in the condition that the state must be in one of "Released;Planned;Partially Authorized". This condition is not working though.It gives me all lines with all states not just the ones in those states. Can anyone tell me what is wrong?Thanks.

1918

16 hours ago

CamB

asked in Finance (Financials)

How to add Multiple Tax lines Option Instant Invoice ?

Hi, Does someone know how to add the option Multiple Tax Line available for Instant Invoices ?As of now in V8, the option is in grey for those type of invoices:What setting is to be done to have the option available ?Thanks for your help, Camille

16 hours ago

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