Announcements

Introducing IFS.AI - Discussion We’re excited to introduce IFS.AI - Discussion, a new dedicated space in the Community for conversations around AI and machine learning across IFS solutions.This section brings together customers, partners, and IFS experts to:Ask questions about IFS AI capabilities Share real‑world use cases and experiences Exchange ideas, best practices, and lessons learned Help each other get more value from AI within IFSTo encourage knowledge sharing and recognize contributions, we’ve introduced new AI‑specific Community badges.Every time your reply is marked as a Best Answer in this section, you’ll progress through the IFS.AI Contributor badge levels, awarded automatically as your impact grows:IFS.AI Contributor – 1 Best Answer IFS.AI Contributor – Level 2 – 5 Best Answers IFS.AI Knowledge Specialist – 10 Best Answers IFS.AI Trusted Contributor – 25 Best Answers IFS.AI Subject Matter Expert – 50 Best AnswersIn addition, each month we’ll spotlight one member as the IF

Dear Customer / Partner, Planned Maintenance for Life Cycle Support (LCS) Solution: Saturday 16th May 2026 02:30am-12:30pm UTC IFS will be undertaking planned maintenance on LCS to facilitate infrastructure changes and improvements. When:  Saturday 16th May 2026 2:30am-12:30pm UTC As such, the entire Life Cycle Support (LCS) Solution, including Customer Engagement Center (CEC) / Internet Support Center (ISC) and Partner web will be unavailable during the periods shown above. IPE will only be available in offline mode Please, refresh your browser cache the first time you login to the LCS Internal web, Partner Web or Customer Engagement Center(CEC) / Internet Support Center (ISC) after it is available again.

We would like to inform you of an upcoming platform change relating to the retirement of the current NGINX‑based ingress controller, 3rd party software that is used within our Kubernetes environments. This update is part of our ongoing work to ensure the platform remains secure, reliable, and aligned with industry‑standard technologies. Why is this change happeningThe upstream NGINX ingress controller is reaching end‑of‑life and will no longer receive regular updates from March 2026. While the solution has been stable and widely used for many years, its retirement means that ongoing updates will stop.It’s important to emphasize:There is no immediate customer action. NGINX ingress has been long‑established and dependable. In line with best practice, the Kubernetes cluster and therefore the Ingress should be deployed behind network‑level protections (e.g., firewalls and application gateways), further reducing exposure.However, to maintain long‑term security, supportability, and complianc

The newly introduced AI answers in the IFS Community is an AI powered search that surfaces quick and conversational answers pulled from community posts and other community related sources.  You can now input query into the search text field on the Community and click Generate to view AI summary/answers.  The answer panel has two key elements -  AI Answer panel: Answer to your question based on community posts. It is a summarized conversational response generated from community posts.  Source Snippets: Additional context or relevant sources. Each snippet includes a short excerpt from original content. How to get the best results from AI Answers Below are best practices to get accurate and relevant answers when using AI Answers:  Be specific with your search/question  Avoid broad or one-word searches. The feature performs best when queries include meaningful detail. For example: A more structured query like shown below allows AI answers to generate a focused summary and surface topics s

In 2025, our IFS Community soared to new heights, welcoming 4,112 new members and reaching the incredible milestone of 28,000 strong. Our vibrant mix now includes 48% customers, 24% partners, and 22% IFSers. Every new member brings a unique spark to our community, making our collective journey richer and more dynamic. When you invite a colleague to join, you’re not just growing our numbers - you’re opening the door to new perspectives, fresh ideas, and meaningful connections. Each post, reply, and like is more than just activity - it’s a sign of someone reaching out, sharing knowledge, or lending a helping hand Your contributions - big or small - help shape the IFS Community into a place where everyone can thrive. Thanks to our amazing contributors, we slashed our average response time by 57% compared to 2024. Our members also raised an impressive 1,614 ideas this year, with 161 out of all ideas delivered in 2025 - proof that your input truly shapes our solutions. Celebrating Standout

Starting from 27th November, all IFS Cloud remote customers who use Access Studio to manage security configurations within the IFS AI platform will no longer need to complete a separate login process.You can now launch Access Studio directly using your Lifecycle Experience Center (LEC) login credentials.

Hello Community,!We are currently operating on IFS Applications 8 and rely on Harvest for support and maintenance. As per the recent communication from IFS, we understand that:IFS Applications 8 has been in Restricted Support since March 24, 2017 It is scheduled for retirement on March 27, 2026, after which support services will be discontinued The Citrix Build Place for IFS 8 will also be retired on the same date, and access will be terminatedGiven this, we are seeking guidance and community input on the following:If Harvest is shut down, what are the available options to continue supporting IFS Applications 8 until its retirement? Are there any alternative tools or strategies that can help us maintain our environment and manage support issues independently? Is there any possibility to retain access to Harvest for our organization beyond the general shutdown? What steps are others taking to prepare for this transition, and are there any interim solutions that have worked well?We are a

 Q2 has been another fantastic quarter for the IFS Community - thanks to the incredible contributions from all of you! We held steady at 1.1 million page views, and our average answer time improved by 16% compared to Q1 2025. 🚀 📊 Engagement Highlights 💫 Outstanding ContributorsOur engagement metrics-based on replies, likes, and ‘best answer’ achievements-showcase a new leader this quarter: IFS Partner ​@Abdul , followed by ​@Alexander Heinze  and ​@Marcel.Ausan . Well done! 💬 Most Likely to Respond🥇 Abdul Rehman - 143 replies 🥈 Alexander Heinze - 82 replies 🥉 Marcel Ausan - 74 replies❤️ Most Liked🥇 Abdul Rehman - 79 likes received 🥈 Alexander Heinze - 63 likes 🥉 Marcel Ausan - 50 likes👍 Top Supporters of Content🥇 ​@Vimukthi Mahakumbura - 90 likes given 🥈 ​@PhillBronson  - 77 likes 🥉 Abdul - 65 likes🙌 Most Likely to Answer Your QuestionA huge thank you to our top 10 responders who consistently help others and share valuable insights:  Abdul  ​@Phil Seifert  Alexander Hein

What’s Changing?Our third-party map provider has deprecated certain legacy features and is now focusing on a new platform to deliver enhanced map capabilities. As a result, the current map functionality in some versions of IFS Cloud will stop working after 30th June.The deprecated API for “Here Maps” has been identified as an issue for Dispatch Console customers.  This issue affects the framework rather than the application itself. Without the necessary changes, the Map capability will not be available on Dispatch Console. How Do I Know I am Impacted?Customers whose Framework Service Update are on these releases and later are not impacted:·         23R2 SU 18 (15th May 2025)·         24R1 SU 12 (15th May 2025)·         24R2 SU 6 (15th May 2025)·         25R1 GAAny customers running a version out of continuous support: 23R1 and earlier, will also be impacted.  These customers cannot use the same process and will need to take the latest release update.Framework Service Update LevelCustom

 The Q1 results for the IFS Community have been outstanding, thanks to the incredible contributions from all our members. We’ve achieved over 1.1 million page views, and our average answer time has improved by an impressive 30% compared to Q4 2024.🌟 Outstanding Contributors: Our community engagement metrics, which include points for posting replies, earning likes, and securing the 'best answer' label, highlight our long-time superhero ​@Mathias Dahl  leading the way, followed by ​@Alexander Heinze  and  ​@Abdul .🔝 Most Likely to Respond: ​@Mathias Dahl tops the list with 168 replies, followed by ​@Alexander Heinze  with 137 replies, and ​@Abdul  with 97 replies.💜 Most Liked: ​@Alexander Heinze and ​@Mathias Dahl are leading in this category with 106 and 92 likes received, respectively. ​@Marcel.Ausan  rounds out the top three with 77 well-deserved likes.👍 Top Supporter of Content: ​@PhillBronson  leads with 106 likes given, followed by ​@Pilar Franco  with 98 likes, and ​@Vimukthi

In 2024, our community experienced significant growth, welcoming 4,619 new members and bringing our total to an impressive 24,000! Of these, 47% are customers, 23% partners, and 23% IFSers. Encourage your colleagues to join and participate in discussions, as it generates knowledge and improves ranking among other members.Our average response time when it comes to providing an answer improved by 50% thanks to our wonderful IFS Community contributors. We raised 5,928 ideas, with 299 delivered ideas, including 135 delivered in 2024. Additionally, 436 ideas are under consideration, and 1,043 have been accepted. Moreover, 1,070 ideas were reviewed and closed as they were not aligned with our roadmap strategy, required a support case/discussion, or were duplicates.Each of these metrics represents real people who have actively contributed by asking questions, reading, responding, and collaborating. Let's take a moment to recognize some standout contributors:Best All Around: Our top three comm

The Q3 results for the IFS Community were outstanding, thanks to the fantastic contributions from all our community members. Although the number of new topics slowed down, we saw a significant increase in traffic, with over 1.1 million views compared to Q3 2023. Additionally, our average response time decreased to less than 3 days, a remarkable improvement from the 12 days in Q3 2023. 🌟 Outstanding Contributors:In assessing our community engagement — where points are awarded for posting replies, earning likes, and securing the 'best answer' label — IFS partner @Marcel.Ausan is taking the lead followed by @SimonTestard  and @Chanu_Yazi .🔝 Most likely to Respond:Marcel Ausan tops the list, posting the most replies at 245, followed by Simon Testard with 178 replies and Chanu Yazi with 134 replies.💜 Most liked:@Alexander Heinze and Marcel Ausan are taking the top ranks in this category with 99 and 109 likes received respectively. Simon Testard is closing the podium with 81 well deserved

 🌟 Only 26 days to go until IFS Unleashed!Join us in Orlando for IFS Unleashed and get ready for AI-driven innovation. See how our AI experience, technology and industry-focus can have an immediate and long-term impact on your business' performance. Join our line-up of inspirational speakers, immerse yourself in transformative product demonstrations, gain insight from in-depth customer stories and network with your peers. Secure your place today and bring along your team too – take advantage of our latest offer and get 4 tickets for the price of 3.🚀 Kickstart Your AI Journey with the IFS AI Readiness Program! 🚀We're thrilled to offer our customers an exclusive opportunity to kickstart your AI journey and earn recognition for your AI readiness with the IFS AI Readiness Program. Designed to help our customers understand and develop their AI maturity, the program is delivered in two parts. Participants who successfully complete the program will be awarded an MIT CISR participation badg

Dear IFS Community MembersIFS Portal is currently experiencing issues with registering for a new IFS Portal Account and resetting passwords for existing accounts. Users attempting these actions may encounter the following error message: Our technical team is actively working to resolve this issue. However, we do not have a specific timeline for when the problem will be fixed. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore full functionality.Thank you for your understanding.Best regards,The IFS Community Team

The latest support policy mentioned product retirements.It states that the community and others will be notified.Do you know where they are notified?  --Excerpt from Suppoer Policy--. IFS will inform Customers (through IFS Community or other mechanisms) in advance when a Release of an IFS Application Software product is due to be retired.ｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰ

IFS Cloud & IFS Applications 10 Mobile app users who rely on Push Notifications on Android devices need to be aware of a change Google are making to how Push Notifications are handled on Android devices from late June 2024.  For details of the change and action required, please see our specific product related Community posts for more information: Click here for IFS CloudClick here for  Applications 10

Another great year for the community thanks to the continued support of our members. This year we had:The 4,881 new members takes us to just over 19k members, 44% of which are customers, 23% partners and 24% IFSers. Please continue to tell your co-workers about the community, the more people we have visiting the site the more questions will be answered!All these metrics represent individuals; people who have contributed - asking, reading, responding, and collaborating. We’d like to recognize a few of these people, as our: Best All Around: When you look at the points in the community - which you earn by posting replies, receiving likes, and having people mark your replies as best answer, our top 3 are @Phil Seifert, @Charith Epitawatta  and @Mathias Dahl. This year Phil retains the top spot having the highest number of best answers and the most likes received. Mathias again has the most replies, plus lots of answers and likes. Charitha tops likes given and has high values across replies

Filamatic, a division of National Instrument, LLC, is a leading manufacturer of industrial packaging machinery for pharmaceutical, cosmetic, biotech, and chemical specialty industries located in Baltimore, Maryland. Our success over the last 70 years is attributed to exceeding our customers’ expectations by providing products and services which offer a superior value proposition, striving to create a great working environment for our employees and driving continuous process improvement initiatives.We are hiring for an on-site ERP/Information Systems Manager. This role is responsible for overseeing the implementation and ongoing support of a cloud-based ERP system, developing a comprehensive data analytics framework, managing a legacy SharePoint environment inclusive of various reports using RDL and SQL, and managing the IT and Cyber Security vendor and contractors. The ideal candidate will have expertise in ERP systems in a machinery manufacturing or capital equipment environment and h

Insided is investigating an issue in the community: Topic creating is delayed. Refreshing the page may result in duplicate posts. We will update you as the issue is investigated and resolved.

We would like to hear from you about the RoadmapWe have recently published the Spring 2023 Roadmap and would welcome your feedback on itWe are proud of our roadmap but also keen to make sure we continuously improve it to meet the ever changing needs of the people that need it the most...YOU!  In order to do that I have a brief question below that I would welcome your time to answer and if you want to tell us more then please use the comments to do so.We are particularly interested in 3 aspects;How do you (or would you like to) use the roadmap? What are the benefits you gain from accomplishing this? What would you like to see in the roadmap that is not currently there?

The community has continued to grow this year, due to your steadfast contributions and company. This year we had:We added 5229 new members, slightly more than the 4800 that joined last year, bringing us to just over 15k members. Our new members are a mix of new customers and partners, starting out with IFS, and current employees and partners who are just discovering the community. Please continue to tell your coworkers about the community, as we know we haven’t reached everyone who uses IFS in their day-to-day work!All these metrics represent individuals; people who have contributed - asking, reading, responding, and collaborating. We’d like to recognize a few of these people, as our: Best All Around: When you look at the points in the community - which you earn by posting replies, receiving likes, and having people mark your replies as best answer, our top 3 are @Phil Seifert , @Mathias Dahl , and @ShawnBerk . Phil has the most likes received and also a high number of best answer. Mat

We’re excited to share that IFS received PinkVERIFY™ certification for IFS assyst in 17 practices against ITIL 4, outperforming some of the largest IT Service Management players in the market. The PinkVERIFY™ certification is provided by Pink Elephant, the world’s leading ITSM education and consulting provider. Learn more.

That user experience is important, I think everyone will agree on. But to achieve great user experience we need knowledge about our users. And the best way to obtain this knowledge is through meeting our users, doing interviews and observe them using our product. To make it easier for us to meet our users, we (the User experience product group at IFS R&D) have created a group for end users. It has end users, that have said okay to participate in studies connected to user experience. They decide the level of engagement. Do you work at a place where you think that there are people who would be willing to participate in this group? Request to join here:https://community.ifs.com/groups/ifs-research-design-group-362 Many thanksTove Ståhl

URGENT BULLETINIFS Advisory:  IFS Products, Services and Log4j IFS Advisory:  IFS Products, Services and Log4j Update (22nd December 2021 8:30 UTC)Thank you to everyone who has actively participated in this KBA.  We trust that the questions asked and the responses given have been of benefit to wider understanding of the mitigation of CVE-2021-44228 with respect to IFS products and services.  Questions have however now started to move beyond this particular CVE and in to the area of customer-specific issues that are hard to track in a single threaded article, so this KBA is now closed to further comments.  If you have product support issues please therefore report them through your usual support channel, or if you have questions or advice to share related to your experience with mitigating this vulnerability, please use the appropriate Community forum.  Update (21st December 2021 13:30 UTC)IFS Developer Studio update 21.82.845200.20211220 is now available. This update contains the fix (