Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Hi, in earlier releases I was able to send an XML message to ‘int/soapgateway’. Via routing rules I could route this XML message to a PL/SQL function. Now I tried it again in 25R1 release and I always receive an errorCannot Create JSON Object: A JSONObject text must begin with '{' at 1 [character 2 line 1] Can it be that XML messages are no longer supported by soapgateway?

Hi IFS Community! Someone at one of my customers has been modifying a series of important IFS Base Profiles, causing a lot of ruckus with their install. Does anyone know what the Activity or Presentation Object that is responsible for granting access to this feature?I’m currently presuming that the Activity ManageUserProfile, maybe UserProfileAdministratorOptions, are the ones responsible for it, but would like confirmation before I go messing with Permission Sets.As always, many thanks, and let me know if you have any clarifying questions!Regards,Randy  

Community, Anyone has the experience to fix below issues, see screenshot below, IEE on my laptop is truncated. any idea how to fix this?  Thank you. 

Hello,Today, our production team asked us to restore a tab on the Shop Order page that existed in IFS V8 but is no longer available in IFS Cloud 24R1.This tab was called “Operation Tools.”In IFS Cloud 24R1, we can still see the tools used by an operation by clicking the arrow (“v”) in the operation list on the Shop Order page.We are hosted on-premise, but we do not have a development license; we can only use IFS Cloud personalization.After spending a few hours investigating, I believe it is not possible to recreate the “Operation Tools” tab exactly as it existed in IFS V8 due to the data structure:1 shop order → N operations → N tools (one oper

Hi community,We are using custom events in IFS Cloud to send REST calls to a custom-built middleware server. This works perfectly when have a smaller payload.However, when having a larger payload, this seems not to work at all. I found a similar post but it’s for BPA. We are not yet ready to move into BPA. Although same question for the Custom Event as well. Is there any maximum character limit we can send through CE REST calls? And are there any workarounds for that as well? Thank you.

Worried about taking SUs because updated APIs might break workflows? Want to manage impacted workflows proactively instead of reacting later?We introduce a faster, clearer way to analyze workflow impacts.The new Quick Report–based Workflow Impact Analysis shows which workflows and Projection actions API changes affect. It lets you assess impacts before applying changes and perform targeted testing instead of overall testing.➡️ Log in to access the full Knowledge Base Article (KBA).🔗 Guidelines & full instructions:Service Portal - Service CenterThe KBA includes: How to get Workflow Impact Analysis using the new Quick Report Step-by-step process Examples to interpret results

Hello, Currently attempting to upgrade my environment from 25R1 to 25R2 and with the new EBR Compliance stuff I must admit I’m a bit stumped as to what exactly I’m supposed to be doing to uplift any custom entity I created within the Cust Layer ? For context this is a Managed Cloud environment, so not a Remote Install. I generated the topic branch and I’m trying to order it as an environment but the install keeps failing, I got it to pass the model generation, but now I’m getting some errors that I’m not entirely sure what the steps to do are ? I think the customizations are super straightforward, basically a new entity model, with a .cdb file that handled the creation of the table/indexes, and both the entity and model file were uploaded to the customization repository for delivery to our use place, which has always worked flawlessly (was that the wrong thing to do?) When attempting to install the topic-ru branch

Hello,Is it possible to embed a URL in a field value (for example, a custom attribute or standard field), so that when a user clicks the field value in the IFS Cloud UI, it opens an external web system, and the user is automatically authenticated via Single Sign-On (SSO)?If anyone has implemented a similar use case, I would appreciate your guidance.Thank you.

What is the process if a IFS Cloud customer (IFS managed) need to ask for a certain use place database backup, do we have any request catalogue to ask for rollback to certain point in time? how many time a specific backup can be archived and what is the process to restore a specific backup?

Hello,I’m working on an automatization for unballasting parts multisite.This is the second time QA is getting a metadata error executing the workflow.We are using IFS Cloud 24r1, because we are under migration from IFS V8.They are getting the following error when I inspect the HTTP call returning the error :type: "MetaDataModifiedException"message: "Error occurred due to metadata version miss match"What does it mean ?I have one deployed version only.The workflow is triggered by a commandgroup (button) on shop order page.Do I need to restart the middle-tiers, a specific pod when I am working on the workflow to make it work for users during tests ?

Could you please share any documentaion on best practices for Segregation of  duties (SOD)  in cloud and the features IFS have in this area

How can I add a No-cost, No-labor operation to a shop order? I want to keep track of issues like repainting a unit or clean or repairing an item before it is received into inventory, but adding an opertion with no costs linked to the operation?I need help.Thsnk you,

HiWe’ve just upgraded from 23R2 to 25R1 and I wanted to double-check which version of IFS Studio 18 I should start using.  The Studio download pages all seem to want to download a 25R2 version.Can I still get IFS Developer Studio 18 (v25.1.0691) which appears to be the last 25R1 version or is it ok to update to the 25R2 version even though we don’t need to account for the new EBR requirements?My current version is 24.1.0093.  If I select ‘check for updates’ what version will it update to or should I be downloading and re-installing?Any guidance much appreciated!mmck 

IFS Cloud 25R1Description: While attempting to add or enable CUSTOM fields on the Receive Shop Order Manually view in IFS Cloud, we encountered a limitation related to the view type. The issue occurs because this view is implemented as a Dialog. As far as we understand, Dialog and Assistant type views currently do not support adding CUSTOM functions. In IFS Applications 10, it was possible to add CUSTOM fields for this process because the functionality was available in a separate, standard window rather than a popup (Dialog or Assistant). Due to this change in the UI architecture in IFS Cloud, it appears that similar CUSTOMizations cannot be implemented in the same way as before. Question: Is there any recommended workaround or alternative approach to implement CUSTOM fields or logic for Dialog or Assistant views in IFS Cloud? 

In the client file, we can show success, info or warning pop-up messages using functions likeinfo("Some Info.");, warning("Action was cancelled");  success("Success!");. examplesSimilarly, I want to show such messages from a PL/SQL procedure. Is there an already created PL/SQL procedure for this, or how can I do it?For errors, I found the Error_Sys package. However, I also need a way to show success, info, and warning messages.Error_SYS.Record_GeneralThank you!

Hi All,I am trying to print the Order Confirmation report from the Customer Order page and display the attached media in the report preview. I have already set the media Print Option to Print, but the media still does not appear when I print or preview the report.I would really appreciate it if you could help me understand how this functionality works and what might be missing.Thank you! 

Does anyone have an idea about garbage memory collection in IFS Cloud K8s PODs?Recently, I was investigating one of our customers’ ifsapp-connect pod crashing multiple times due to OOM, and for further analysis, I created a Java heap dump of the pod.Then I noticed that before heap dump generation, it was consuming 2397Mi, but soon after heap dump generation, it was reduced to 907Mi. Before heap dump After heap dumpThe reason for this is that when I generate the Java heap dump, the full garbage collector (GC) runs and dead objects get reclaimed.As far as my investigation goes, this can only be achieved by gener