Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Hi, We have started getting an Oracle ‘Bad depth indicator’ error when calling ‘Error_Sys.Record_General’ function from a custom event. We have reported this to IFS support who in turn have raised this with Oracle support. Please see the long response from them below. In short they have concluded that it is intermittent and that they don’t know how to re create it. They have given us a workaround which is to re compile the affected packages. Has anyone else seen this error? “ This was the full error stack we extracted when you were getting the error within purchase order lines. ORA-64610: bad depth indicator ORA-06512: at line 16 ORA-06512: at "IFSAPP.FND_EVENT_ACTION_API", line 2186 ORA-06512: at "IFSAPP.FND_EVENT_ACTION_API", line 2304 ORA-06512: at "IFSAPP.ERROR_SYS", line 128 ORA-06512: at "SYS.UTL_CALL_STACK", line 99 ORA-06512: at "IFSAPP.ERROR_SYS", line 113 ORA-06512: at "IFSAPP.ERROR_SYS", line 119 ORA-06512: at "IFSAPP.ERROR_SYS", line 337 ORA-06512: at line 3 ORA-06512: at "

The toggle button/filter on screen "Customer Invoices" seems to be hiding more than the acclaimed "Paid posted Invoices >100 days".After turning the filter to "OFF" recent cancelled invoices appear

Hi Report experts, I can see following in the IFS Cloud 25R1 Deprecation Log. Starting with IFS version 25R2, Monotype fonts (Arial, Arial Narrow, Courier, Garamond, Times New Roman) will no longer be included in IFS Report Designer and IFS Report Studio. To maintain consistency, Déjà Vu fonts will be used as the standard . My question is, what is the impact on custom Report Designer reports ( custom Report Designer reports built from scratch for customers prior to 25R2) in case customer will not have all these Monotype fonts after upgrading to 25R2? Is it just a matter of adding an entry to Report Fonts/Font Substitution ORAny manual Report Designer layout adjustments required for each custom Report Designer report?

This is my scenario at the moment: I have created a custom component that has a utility file with a procedure (I will be using this procedure in the next step) I updated component “order” deploy.ini to include my custom component as a DYNAMIC dependency I customized an entity in the “order” component by adding a calculated field using “DbSqlImplementation” and called the procedure that is in my custom component. I made sure to use the “DynamicComponentReference” annotation After generating and deploying the customized entity in component “order,” I received a PLS-00201: Identifier COMPONENT_{our cust component}_SYS.INSTALLED…. error - which would make sense because my updated deploy.ini from step 2 has not been installed yet Questions: How do I get this to work and have a successful sanity build?

Some users are receiving an error message “The File Type is not available” when trying to use a certain file type in External File Assistant. I have confirmed that changing to a different permission set resolves this issue, but I have not been able to pinpoint what needs to be granted in the orignial permission set. How can I determine what projection or other grant needs to be added to the permission set to resolve the issue? I have tried using the debugger but the projection listed (ExternalFileAssistantHandling) is not the issue. 11:36:49 INFO - REQUEST method "GET"11:36:49 INFO - REQUEST uri "https://abc.def.com:12345/main/ifsapplications/projection/v1/ExternalFileAssistantHandling.svc/GetDefaultFileTypeInfo(Company='DHP',FileType='ExtPosPayCheck',ProcessOption=IfsApp.ExternalFileAssistantHandling.ProcessOptionsEnum'Online')?odata-debug=json"11:36:49 INFO - REQUEST protocol "HTTP/1.1"11:36:49 INFO - REQUEST headers {"Host":"abc.def.com:12345","sec-ch-ua":"\"Not_A Brand\";v=\"8\", \

Hi, I am reaching out to seek guidance on an issue I am encountering while working with Assistants, specifically related to the behavior of Tabs and Steps during the override process. Issue Description: When attempting to override Assistants by modifying the Steps, I observe that instead of removing the specified Steps, the system adds additional Steps to the existing set. This results in duplicated entries rather than an actual override. A similar issue occurs with Tabs – instead of replacing them, additional Tabs are added on top of the original ones. Questions and Assistance Required: Are there any known limitations or constraints with the override functionality specifically related to Tabs and Steps? Is there a recommended method or best practice to override Steps and Tabs without duplicating the existing ones? If this behavior is intended, could you advise on any workarounds or adjustments that would allow for the effective customization of Assistants without redundancy? I would a

Hi All, I am receiving the emntioned error, Any expirience with ?

The Asset Health Dashboard has been shown as a feature of IFS during various IFS Connect events. Does anyone have any further details on how to configure and set up.

We have a Return Authorization line that has a non-invemtory sales part that we need to scrap but scrap is not showing available. How can we scrap. It looks like we have been able to scrap in the past, has something changed? Thank you,

Hi, @all We can check the API Breaking changes on the follwing URL. But the file of 25R1 is not still updated on the URL though SU2 of 25R1 has been released. Generally,At what point in time will Breaking change be made published ? IFS Developer Portal Best regards,

<MainServer1> <main> <<WLS Kernel>> <> <e04e98ad-ffa2-4b7c-a699-20147031798d-00000003> <1753247206709> <[severity-value: 4] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-000386> <Server subsystem failed. Reason: A MultiException has 6 exceptions. They are:1. java.lang.NullPointerException2. java.lang.IllegalStateException: Unable to perform operation: post construct on weblogic.security.SecurityService3. java.lang.IllegalArgumentException: While attempting to resolve the dependencies of weblogic.jndi.internal.RemoteNamingService errors were found4. java.lang.IllegalStateException: Unable to perform operation: resolve on weblogic.jndi.internal.RemoteNamingService5. java.lang.IllegalArgumentException: While attempting to resolve the dependencies of weblogic.deployment.DeploymentRegistrationService errors were found6. java.lang.IllegalStateException: Unable to perform operation: resolve on weblogic.deployment.DeploymentRegistrationService <MainServer1> <main> <<WLS Kernel>> <

Hi Everyone, We have noticed the recently created KB article from IFS (KB0085167) state that the Removal of Basic Auth Support by Microsoft on Exchange Online.This states "If you are using the Basic Authentication to connect IFS Connect Mail Sender or Mail Reader to Exchange Online, these connections will stop working in September 2025" and the fixed UPD29 will be released in August. Practically, this time period would not be sufficient to build and install UPD29 by September. When we checked the provided link to Microsoft Tech community it states that the change would be starting from 1st of March 2026. https://techcommunity.microsoft.com/blog/exchange/exchange-online-to-retire-basic-auth-for-client-submission-smtp-auth/4114750 Quoted from the MS link: We will be making this change beginning March 1st 2026 and completing April 30th 2026, (previously September 2025). Is there any new updates for the planned date for this Basuc Auth support removal according to IFS?

According to the deprecation log here: Crystal Reports integration is planned to be removed entirely from IFS Cloud with the 25R1 release. Can we get a comment on whether this is just a plan, or if it is definitely going to happen. We have a number of customers who have a large number of Crystal Reports, used for both Quick and Operational Reports. If this is going to be removed they face a huge amount of rework based on this. It is going to put Customers off upgrading to Cloud for sure. What are IFS suggesting is used to replace these Crystal reports that businesses have come to rely on over the years they have been IFS Customers?

Hi All, In cloud 24R2 environment, the email sending functionality in SSRS operational reports is not working. Is there any specific configuration required to enable this feature? I also checked the Application Messages, but no records were created after clicking OK in the Print Assistant. Appreciate your guidance on this. Thank you…

Hello. We have a business reporter which is not working and I would need to review the SQL query; what’s the way to get access to that BR? I know it’s name (SFD_BR_QM_001_REP), I thought I could find it via SQL developper, as an view for the IFSINFO user but I can’t find it. Thanks by advance. IFS APPS 10 UPD 5

After upgrade to 24R1 i receive this information toaster message occasionally. I always get them when i log in, and then approximately one time each 10 minute. Message says “Unable to subscribe to notifications. You will not receive new notifications”. However i do still receive notifications. This issue is from a customer environment, and i have not seen it in other environments on 24R1. At least some other users have the same issue. Any ideas on why i get this message?

Hi All, I have some questions around the IFS Build place as this is new for me and especially now around the environments. I know you can have different kind of environments like a Development and a delivery environment within the build place. We have currently a quota of 2 environments within the build place. Is this maximum of 2 than for the combination of all type of environments or does certain environment types don’t count for this maximum of 2 environments? Further we have at this moment several Roll-outs ongoing as well as a service organization for improvements on the current live situation. Because on this we are thinking about requesting additional Build place environments. What is you experience on this and is this necessary if you have different development projects ongoing? Thank you for your help. Regards, Robin

We need to unpeg a shop order from a customer order line. Following is the scenario. We are unsure how to proceed. Customer Order A Line 1 was created with supply code of “Shop Order” Shop Order A was created and pegged. Shop Order A Parts were received and the shop order was closed. The received parts were not used to fulfill Customer Order A - Line 1. The received parts were used to fulfill Customer Order B - Line 2. Customer Order B - Line 2 was processed and invoiced. Note: Shop Order A and Customer Order A are both connected to the same project activity. Customer Order A Line 1 now needs to be fulfilled using parts that are already in inventory. The supply code for that line needs to be changed from “Shop Order” to “Invent Order”. To change the supply code, the line needs to be unpegged from Shop Order A. It cannot be unpegged because Shop Order A is closed. Questions Is there a way to unpeg Shop Order A from Customer Order A - Line 1? Or is there a way to change the supply code o