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Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

This will include the questions related to Foundation1 and Technology, Infrastructure, Cloud, Integration, Developer Tools, Data and IOT, and Platform.

  • 8,384 Topics
  • 26,254 Replies
8386 Topics
InfFilipV
Hero (Partner)
InfFilipVHero (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
OAuth2 Authorization Code Flow integration

Hi,do you have any idea, how to implement OAuth2 Authorization Code Flow integration in IFS Aurena? We need to create integration with bank, where is only Authorization Code Flow possible (logging to account, approval in mobile app, configuration, granting priviledges, ...).At this point, I have no idea, how to prepare callbackUrl for accepting GET request with strictly defined URL parameters.Is there any manual how to prepare own SVC not depending on OData protocol?Or use something like /soapgateway to receive and store incomming GET request? Authorization Code Flow

1563
Grzegorz Byrski
Hero (Employee)
L
Do Gooder (Customer)
ldeberdtDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Upgrading from Apps 10 to Cloud and adding Freight Interface and Credit Card Integration

Hello,  I am hoping to find information about the add-on to Cloud for the Freight Interface and Credit Card Integration.  We are currently on Apps 10 and have these extensions, but are in the first phase of Build and Verify to upgrade to Cloud (24R1) and have not yet applied them to our Cloud environments.  Our partner needs additional details to support the upgrade and IFS Support has directed me to the community for answers. 1. What are the artifacts here, change to the solution set, new entities, utilities, etc under a new module, a new k8s container?  From our current 24R1 solution set we don’t see anything that suggests that credit cards or freight integration is something that exists.  As part of the technical upgrade process, we need to make sure that the database artifacts exist, so this is critical to the process.2. What are the supported IFS release versions? We are doing B&V on 24R1.  We do plan to do a release update as part of the plan, but we need to know what the min

571
K
Do Gooder (Employee)
M
Do Gooder (Partner)
MadurangaJDo Gooder (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Event Action conditions are not evaluated at all sometimes

When we have defined some conditions in an Event action they work fine in the environment in which they were defined. But when they are exported and imported again as an ACP, (as xml files or a Zip file) we’ve noticed that the conditions stops getting evaluated and the Actions are run regardless what is in the conditions.For example, say we have below event action with below condition, and it was created by importing it from an ACP. Then despite what is in the condition it will execute what is in the Action Details.However, if you open this event Action in the application and do a fake modification to the Condition and do a re-save the issue is gone and the Events are only executed if the conditions are satisfied.When investigating further we realized that this is due to a discrepancy in the NEWLINE character when Event Conditions are saved in the database. When importing the ACPs through an xml it saves the newline characters in the Condition_type and Condition_Value fields as ‘\r\n’ 

1661
M
Do Gooder (Partner)
G
Do Gooder (Customer)
glovedirkDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Second Identity Provider in IFS Apps 10

 Currently we have Azure AD set up as the identity provider. Are we able to configure a second identity provider to work simultaneously for Apps 10?Product Version: UPD16 

1031
sdhalk
Sidekick (Employee)
B
Do Gooder (Partner)
BvTDo Gooder (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
How can I export/ import multiple USER PROFILES in one(1) action.

Cloud 24R1 : We would like to export/ import multiple user profiles in one action. When I select two user profiles I do not have the option to export both profiles into one export file?!Anyone in the community knows how I can export/ import multiple USER profiles in one go? 

3073
B
Do Gooder (Partner)
Yasas Kasthuriarachchi
Superhero (Employee)
Yasas KasthuriarachchiSuperhero (Employee)
published in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Have you come across "Sorry, there was an unexpected server error" ?

Have you come across this error?Sorry, there was an unexpected server error Have you come across above generic error? If so how have your resolved it or is it still occurring intermittently? Let us know in the comments 😊 Note: This is a generic error message to which the cause could be in different product areas for which you need to analyze with further details. But here we want to understand how many of you faced it, resolved it or still undergoing with this error popup message. Related error messages: Database error occurred. Contact administrator. Url: Related KB Articles: 

19095
Shangavi Subendrarajah
Sidekick (Employee)
ZTC ZTC JGOTA
Hero (Customer)
ZTC ZTC JGOTAHero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Auto-Generate a report to generate the "Result Key" IFS24 R2

Hello Community, I hope you are all doing well. I am currently working on an Event Action that sends an email and would like to include a report—specifically the "NCR Report"—as an attachment. I have already configured the logic for the Event Action, but I need to automate the generation of the report so it gets archived in the Archive Report page, thereby creating a Result Key. fyi. I do not need to generate the email attachment via PDF_REPORT_CREATED , because I need to generate the report via code to be able to archive or create the Result Key.My main question is: how can I programmatically generate this report and have it archived in the Archive Report page to obtain the Result Key? Are there any code examples or APIs I can use for this purpose?Additionally, I’m trying to trace the internal calls in IFS Cloud 24R2 but haven’t been able to identify the specific API responsible for this. I’ve tried using the inspection tools, but the report execution doesn’t seem to show a clear API

401
dsj
Ultimate Hero (Partner)
Rajitha Herath
Sidekick (Partner)
Rajitha HerathSidekick (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Utilizing PLSQL_REST_SENDER_API to call a REST endpoint via a custom event

Hi Experts,I'm currently making a REST call to a third-party system using the IFS Custom Event action type "REST Call" to create a new customer. The payload is simple: { "CustomerId": "&NEW:CUSTOMER_ID", "Name": "&NEW:NAME" }This works fine for sending data. However, I need to capture the response from this call—specifically when the customer creation fails, it should log that error into a custom table/custom LU in IFS. Although I can view the response in the Application Messages, I think querying those messages and updating the custom Logical Unit (LU) might not be reliable when multiple requests are being processed concurrently.I'm considering using the PLSQL_REST_SENDER_API in the event action (with type ‘Execute Online SQL’) to make the call synchronously, so I can capture the response directly and log any errors immediately into the custom LU.Could anyone provide guidance or an example of how to use PLSQL_REST_SENDER_API for a synchronous REST call and handle the response?

639
Rajitha Herath
Sidekick (Partner)
PRODQ
Superhero (Customer)
PRODQSuperhero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Project SO created by duplication loses preposting on deletion of original SO

I appreciate this is an unusual set of circumstances but has anyone come across this? -Add demand to project with Supply code of Shop Order-Create SO via Create Project Supply-In Shop Orders screen, duplicate this shop order - give it a different ID - saveAt this point, project connection and pre-postings are correct.  In fact, both Shop Orders have the same PreAccounting ID (you know what’s coming...)-Delete original shop orderRemaining, newly created by duplication (same scenario if copied/pasted) shop order has now lost it’s project pre-posting/connection to activity but still shows source as ‘Project’.We can understand why - both SOs had the same PreAccounting ID so delete the SO with that PreAccounting ID and you don’t have that detail any more - but don’t believe the PreAccounting IDs should be the same.  Should there be some refresh/reallocation of PreAccounting ID on save of newly created/duplicated shop order?  We’re on 23R1.10 but have the same scenario in 24R1.10.  We have r

40
PRODQ
Superhero (Customer)
A
Do Gooder (Partner)
ajohnstonDo Gooder (Partner)
posted in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
🚧 Why Organizational Structure in IFS Cloud Matters — Even If You’re Only Using One Company

Hi everyone,In many IFS Cloud implementations — especially where businesses operate under a single legal company — it’s common to simplify the setup by using a flat Organizational Structure without multiple levels.This can feel like a streamlined approach at first, but it often reveals hidden complexities later — especially in areas like security, reporting, and workflow design.I wanted to share a practical scenario that others can test in their own sandbox environment to see how a layered Graphical Organization Structure might deliver long-term value, even if the current setup seems straightforward. 🧪 Want to See the Difference? Try It YourselfIf you're unsure whether you need multiple levels, here’s a simple test you can run in a sandbox or test environment:Suggested Setup: Sites: HQ, Service Center, Logistics Hub Departments: HR, Finance, Field Tech, Logistics Roles: Maria (HR) Kyle (Warehouse Lead) Lena (Service Tech) Raj (Finance Controller) Try these: Can

372
A
Do Gooder (Partner)
F
Sidekick (Customer)
fatih.temizSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Application Server Tasks - Email Body

Hello,Do you have any information on the suitable, compatible HTML format that we should use in the Email Body section for Application Server Tasks? I've noticed that standard HTML formats don't seem to work. My attempts:Hello, </ br> Fatih Temiz </ br> Best regards. <b>This text is bold</b>  <html><head><title>Fatih Temiz</title></head><body>Merhaba</body></html>Error: Unexpected event type [START_ELEMENT] when reading element text content at [1:239] Caused by: ifs.fnd.base.ParseException: Unexpected event type [START_ELEMENT] when reading element text content at [1:239]  Our IFS Turkey consultants have said that they do not have clear information on the subject and that they will conduct research on the matter. I would greatly appreciate your valuable insights or support.Best regards.

3478
B
Sidekick (Customer)
G
Hero (Customer)
gianni.nevesHero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Report studio - Migration problem

Hi,Anybody been able do migrate a report using migration tool and import into Report studio without problems.Below my result, never been able to make this thing work. Thanks, Gianni

142
G
Hero (Customer)
REOGIRARD
Sidekick (Customer)
REOGIRARDSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
External link client variable parameter

Hello,I built a web page to read some data from IFS (plsql calls with ODBC)I need to add external links on IFS pages as Sales Part for exemple.I need to pass two parameters into the URL.One of those is the user language, available in client variable in events as ##USER_LANGUAGE##My problem is I can not chose the parameter in the parameter list, it doesn’t show.I also tried to set the parameter directly in URL using events syntax :- lang=#USER_LANGUAGE##​​​​- lang=${USER_LANGUAGE}- lang=${#USER_LANGUAGE#}I already had the same issue for the user id and I created a custom field which reads the user id throught PLSQL function, which is not a good way to achieve it on my opinion.Do you know another way to achieve this ?Thank you

90
REOGIRARD
Sidekick (Customer)
OWAIS.SARDAR
Sidekick (Customer)
OWAIS.SARDARSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
How to Obtain the IFS Admin Tool (Installer GUI) for Apps 10?

I would appreciate it if someone could assist me with the steps or requirements to access the IFS Admin Tool (Installer GUI) for Apps 10.

110
OWAIS.SARDAR
Sidekick (Customer)
Furkan Zengin
Ultimate Hero (Partner)
Furkan ZenginUltimate Hero (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Currency Workflow Scheduling Issue

Hello community,I have created a workflow from scratch for importing currency rates from different sources based on the company. This is the workflowWorkflow details I added projection actions to my workflow  When i validate the workflow it works. When I manually use update currency rates button with start now, the rates are created. But scheduled DB task is not creating currency rates although the background job is triggered successfully.Any idea?ThanksFurkan

354
K
Hero (Employee)
H
Do Gooder (Customer)
hmanoharan
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Can we add a new Paper Format in Report Definition?

Is it possible to add a new Paper Format like A5, A3 ect.. in Report Definitions?   

741
L
Sidekick (Partner)
A
Do Gooder (Customer)
AleMotaDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Is it possible to set customer invoice template per user?

Hello everyone, i have a question.Is it possible to change the default template selected when printing work copy of a customer invoice?Currently when printing the layout is set to Time and Material and we want it to be fixed price.Also, if possible, could this be defined per user or its a general configuration?I just want to confirm or deny the possibility of doing this but i haven’t seen any topic related to it in the forum. 

100
A
Do Gooder (Customer)
J
Sidekick (Customer)
jayoneil98Sidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
New Employee Wizard- Populate Person ID

Hello, In IFS Cloud, is there a way to pre-populate the next system-generated Person ID on the New Employee wizard? From my understanding, you can use workflows to pre-populate fields and was going to see if that could do what I need. The ultimate goal with filling that field is so we won’t have to fill that field when creating a new employee based off a new person employment.  I was trying to see if this can be done via workflow or would this have to be a customization? Thank you. 

100
J
Sidekick (Customer)
ZTC ZTC JGOTA
Hero (Customer)
ZTC ZTC JGOTAHero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Report Designer - Custom Field - First Page - How to hide First Page for Printing.

Hello IFS Community, I have a question regarding Report Designer. I'm trying to add a custom field to the first page of a report, but it doesn't allow me to do so. Interestingly, I can add the same custom field without issues on the repeating pages. Has anyone encountered this behavior before? Is there a way to enable or work around this to display the custom field on the first page as well? Another quick question => Is there a way to hide the First Page from printing? I only want the Repeat Page to be printed.I tried right-clicking on the First Page and selecting 'Hide', but the report still prints the first page. Any guidance would be appreciated. 

172
ZTC ZTC JGOTA
Hero (Customer)
X
Do Gooder (Partner)
XitSureReDo Gooder (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
What is the Database connection string format used in IFS Cloud 24R1

Hi Team, We are using RAC in IFS Cloud 24R1.What is the connection string format to be used for failover in yaml file? 

282
X
Do Gooder (Partner)
A
Sidekick (Partner)
Anastasiya DzembakSidekick (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Enable "Show Associated Notes" by Default in Service Notes Tab

Hello everyone,Our customer would like the “Show Associated Notes” option in the Service Notes tab of the Request screen to be enabled by default, so that they don’t have to manually check the box each time.I wasn’t able to configure this in the Page Designer — does anyone have an idea on how this could be achieved, or is it simply not possible within the current setup? Thank you!

40
A
Sidekick (Partner)
C
Do Gooder (Customer)
CordiusDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Add Custom Field to Search box (LoV)

Hi,Is it possible to create a Custom Field (Persistent or otherwise) that is selected via a LoV, and set it up so that only the parts with those Product Codes are visible when a new line is created?Here is the list: When creating a new line in Engineering Part Revision under ‘Consists Of’, it would be great if you could select your Product Code and only see options when choosing a Part Number that has those Product Codes.I’ve created a persistent field called ‘Test’. It is possible to bring up the LoV and select your Product Code: Here, I would like it so that when selecting the ‘Part Number’, only the items within that group appear. Right now, all part numbers are shown: I know it can be done with an advanced search:part_no in(select ip.part_nofrom &AO.inventory_part ipwhere ip.PART_PRODUCT_CODE = '&ProductCode') But is it possible to achieve the same without using advanved search?I hope someone can help.Best regards,Christian

90
C
Do Gooder (Customer)
X
Do Gooder (Partner)
XitSureReDo Gooder (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
IFS Cloud 24R1 SU6 - Middle Tier Server Hardware Utilization issue

One of customer having initially having PROD environment (Middle Tier server) with 12 CPU and 32Gb memory and we set scale as 10. if we increase scale 20,30.. PODS not getting started, in this case when customer is using the application reporting POD getting crashed.After that we increased hardware sizing like 24 CPU and 64Gb memory, we setup scale as 100.then PODS getting started and Application is up and running without any issues and reporting pods working properlyNow, the issue is customer checked the hardware utilization of MT server and its using only maximum 24Gb memory only and less CPU usage.Customer want justification for the above query, why the MT server not being used even 40% of allocated memory. Can someone justify? 

1115
M
Sidekick (Customer)
K
Sidekick (Customer)
kacperifsSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Middletier required a reboot

Good morning,Recently our middletier where the prod environment works required a reboot because all services crashed. It is installed on ubuntu linux. Commands from the server mgmt, e.g. kubectl, reported no communication with kubernetes.Is it recommended to reboot the middletier periodically? If so, is there technical documentation for this?

1055
M
Sidekick (Customer)
A
Sidekick (Partner)
Anastasiya DzembakSidekick (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Issue with Sorting in “Recurring Service Programs” Selector

Hello everyone,On the “Recurring Service Programs” page, there is a selector sorted by the Start Time (custom attribute) field. When the start time of an entry is changed, the entry remains in its original position rather than being automatically re-sorted. It only appears in the correct position after the page is manually refreshed.Is this the expected behavior, or is there a way to trigger automatic sorting without a manualrefresh? Thank you in advance!

215
A
Sidekick (Partner)

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