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Assets (Asset Management)

This will include the questions related to Enterprise Service and Assets Management, Asset & Product Design.

  • 1,049 Topics
  • 3,181 Replies
1049 Topics
J
Do Gooder (Customer)
jsjardineDo Gooder (Customer)
asked in Assets (Asset Management)
IFS Cloud Lease Liability Current and Non-Current portions

Is there a way to display the Current Portion of a Lease in IFS? Ideally would want to be able to reclass the entries monthly into their own current and non-current accounts rather than a singular Liability account. Is this possible? From IFS: Want to show: 

81
J
Do Gooder (Customer)
A
Do Gooder (Partner)
AsahiNickDo Gooder (Partner)
asked in Assets (Asset Management)
Creation of Calendar based Maintenance Plan generates error message

When trying to create a Calendar based Maintenance Plan, and having entered all the relevant data,  the system generates an error message Error MessageThe system does not recognize any of either the Action specified in the Selection Parameters as being valid:Actions & their validityNor does it recognize any of the PM Actions within the system:I can find no way at either the Actions or PM Actions level of being able to do anything that will change their status or validity to prevent the error message from being generated

302
M
Hero (Partner)
X
Sidekick (Partner)
XitSriniJSidekick (Partner)
asked in Assets (Asset Management)
MWO Error - Utility CreateWorkOrder

Hi All,While create new work from MWo facing error as per screenshot. Is there any setting we have to allow creation of new work apart from configuring workflows.We are using 24R2. 

90
X
Sidekick (Partner)
TLAKLK
Hero (Employee)
TLAKLKHero (Employee)
asked in Assets (Asset Management)
25R1 IFS Documentation for finish with work task functionality in Work order

Hi Experts, Could someone share the 25R1 IFS Documentation for “finish with work task” functionality in Work order? Regards,Thilina.

632
TBradshaw
Do Gooder (Customer)
H
Sidekick (Partner)
HashmitSidekick (Partner)
asked in Assets (Asset Management)
Work Order Report Control functionality in IFS

Hello everyone,I’m currently exploring the Work Order Report Control functionality in IFS and would appreciate any insights into how it works. On my project, I’m trying to determine whether it’s possible to print a work order or work task layout together with all of its associated attachments (PDFs, Office docs, images, etc.) in a single print operation. Has anyone implemented this or seen a similar solution? Any guidance, examples, or pointers to configuration options would be incredibly helpful. Thanks in advance! 

140
H
Sidekick (Partner)
D
Do Gooder (Customer)
DanielCatoioDo Gooder (Customer)
asked in Assets (Asset Management)
SQL Search in Functional Objects - Low performance

Hi everyone,I have to develop some SQL Queries, which will be saved as Saved Search within the Functional Objects search window. I noticed that we can’t use the “join” to optimize the execution of the query (Maybe a wrong assumption..).So, the second option was to used the in/not in or exists/not exists but performance are crap….See an example below:  For instance, on the above queries, I stop the execution after 10 minutes…… I tried to find another way via the API but nothing seems matching my requirement…. Thanks in advance for your suggestion/recommendation

180
D
Do Gooder (Customer)
R
Do Gooder (Partner)
RaviprasadpremDo Gooder (Partner)
asked in Assets (Asset Management)
MultiVisit Handling in MWO

Version 24R2, Maint App, when we enable a Multi Visit in Work Task, example for 20 Hrs of Task and resource work for 4 Hrs per day, allocated the resource in Direct Allocations and transferred to Mobile, created 5 visit id in Assignment. it shown the 5 visit id in Mobile also, when i started and completed the 1st Visit ID, remaining Visit ID got cancelled. whats the best practice in Mobile app to complete all visit ID ?

90
R
Do Gooder (Partner)
J
Do Gooder (Partner)
jaroslav.runstukDo Gooder (Partner)
asked in Assets (Asset Management)
Deprecated Allocate Resource and Resource Monitoring Gantt in 25R2

We are still processing this information:  Please confirm that we understand correctly the changes related to the removal of the Allocate Resource Gantt and Resource Monitoring Gantt tasks: The functionalities in the task will be fully preserved - Resource Management > Resource Analysis > Resource Analysis The functionalities in the task will be fully preserved  - project Management>Plan and Execute > Project Gantt These tasks will be removed:  Maintenance > Work Management > Execution > Resource Monitoring Gantt Maintenance > Work Management > Preparation and Planning > Allocate Resource

1362
SDN
Sidekick (Partner)
O
Do Gooder (Employee)
Oguz AltinDo Gooder (Employee)
asked in Assets (Asset Management)
Aurena Agent Timeout

Hello, First of all our customer using IFS Cloud 23.2.8 version.In this case, we try to print a Work Order Report for 13 lines of work orders.There is an error occured which is “Error When Printing to Aurena Agent Timeout” and nothing happens, dialog closed. Error Image Log records in below;Application -    CMD(2): timeout in agentcall after 60000 msApplication -    CMD(2): toast({"type":"error","msg":"Error when printing to Aurena Agent ${error.Message}"}) Does anyone know reason or solution for it? 

624
Mathias Dahl
Superhero (Employee)
Marcel.Ausan
Ultimate Hero (Partner)
Marcel.AusanUltimate Hero (Partner)
asked in Assets (Asset Management)
Repair Work Order - can't move serial In Facility

Hi All, I’m working with a customer that recently upgraded from Apps10 to IFS Cloud 24.2.3.In Apps10 they were using Repair Work Orders to install moulds/tools in production machines. Now they have a RWO in IFS Cloud:task 12570 - used to issue for repair and move the serial to Inventory task 12571 - should be used to issue the serial and move the serial from Inventory to In Facility As you can see from the Serial Object History, everything worked well to move the Serial Object to Inventory.Now when we try to issue the serial in order to place it In Facility we get the message that Serial Object already exists in the given site, so it cannot be moved.anonymous_block at line 1 MANUAL_ISSUE_ASSISTANT_HANDLING_SVC.CRUD_UPDATE at line 5393 MANUAL_ISSUE_ASSISTANT_HANDLING_SVC.CRUD_UPDATE___ at line 7608 MANUAL_ISSUE_ASSISTANT_HANDLING_SVC.CRUD_UPDATE___.CORE_PROJECTION_MANUALISSUEASSISTANTHANDLING at line 7602 MANUAL_ISSUE_ASSISTANT_HANDLING_SVC.ISSUE___ at line 8128 MAINT_MATERIAL_REQ_LINE_

271
Marcel.Ausan
Ultimate Hero (Partner)
R
Do Gooder (Partner)
RaviprasadpremDo Gooder (Partner)
asked in Assets (Asset Management)
Transfer Documents from Work Task to Work Order

Can we transfer the Attached documents in Work Task screen to Work Order. Below is the settings i have configured in Object Connection Transformations but no luck. 

322
R
Do Gooder (Partner)
AntonioInfoConsulting
Sidekick (Partner)
AntonioInfoConsultingSidekick (Partner)
asked in Assets (Asset Management)
Meter Values for Child Objects Inherit New Reading Value of Parent Object

In IFS Cloud 24R2,I have come across this requirement and want to know if anyone has faced this before :In a structure, the Parent has a meter and all child objects also have a meter.e.g :Parent object - CarChild Object 1 - EngineChild Object 2 - Suspension When a New reading is recorded on the Parent Object meter, the independent child object meters should also inherit the same value.e.g : If the new reading value on the parent is 103, then the new reading value on the child objects should be 103 Not sure if there is a smart way to do this or whether it requires a configuration.   

332
D
Hero (Employee)
R
Do Gooder (Employee)
RaghavPasrichaDo Gooder (Employee)
asked in Assets (Asset Management)
Permission Requirements for Customer Users Creating Service Requests?

 A customer using Work Order/Work Task in Cloud (version 24.2.3) is experiencing an issue when creating a service request.After filling out the required information, they are unable to proceed to the next step or finish the process using the “Next” or “Finish” buttons—both buttons (located at the bottom) just continue to load without progressing.I suspect this might be related to missing user permissions. Could anyone advise what specific permission(s) might be required for this customer user?Upper part of the screenBottom part of the screen  Thank youRaghav

576
R
Do Gooder (Employee)
lopespetro
Hero (Customer)
lopespetroHero (Customer)
asked in Assets (Asset Management)
ORA-06512 Error Pm_Action_Criteria_API.Refresh_Pm_Criteria

Hi All. has anyone seen this error? Texto Erro: ORA-21780: Maximum number of object durations exceeded.ORA-06512: em "IFSPET.GENERAL_SYS", line 189ORA-06512: em "IFSPET.GENERAL_SYS", line 76ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 9541ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 2993ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 3004ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1581ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1585ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1878ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1884ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 4127ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 4230ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 6075ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 6075ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 6131ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 8638ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_A

00
lopespetro
Hero (Customer)
X
Sidekick (Partner)
XitSriniJSidekick (Partner)
asked in Assets (Asset Management)
MWo for 24R2- Restrict Technician report time in the past

Dear All,During implementation for our client on IFS Cloud 24R2 we have observed following in MWo. Is there any setting that can control below scenario of restricting the work assignment before setting as completed in MWo.The technician if changes the date/time in the past. Say current time is 11AM IST and technician is working in this time zone. If he changes the time on mobile from automatic to manual and changes time to 8AM. The following is effect in the application.Say allocation time is 11AM to 12PM for 1 hour, if technician changes time and completes assignment. Then application will capture work assignment start and finish as 8AM and 9AM respectively against the allocation time of 11AM to 12 PM. Is there any setting to restrict this from MWo which validates the time between allocate time and start/finish time ?Thanks for your help and replies in advance.Regards,Srinivas

170
X
Sidekick (Partner)
A
Sidekick (Employee)
Aravinda.PrSidekick (Employee)
asked in Assets (Asset Management)
Why does the Costs tab show different values even though a fixed hourly rate is defined for the resource?

Hi Experts,I have encountered an inconsistency with the cost per hour calculation in the Costs tab. A resource group has been set up with a general cost of 50. The related Maint organization is having a cost rate. A Work Task (WT) was created and connected to this resource group. The task was then assigned to a user, time was reported, and the work was completed. However, we noticed that the Costs tab displays a different hourly rate than the expected value of 50. The Resource and Planning tabs reflect the correct hourly cost of 50 for the resource.Further testing was done by executing another WT using the same resource, but the Costs tab again showed a different cost per hour.   How is the per unit cost in the Costs tab being calculated? What could cause this discrepancy? What steps can be taken to ensure the actual cost per hour (50) is correctly reflected in the Costs tab? Are there any configurations or adjustments needed in Time Types or other related settings? I would a

621
Yathartha Karunananda
Hero (Employee)
T
Do Gooder (Customer)
taenarenDo Gooder (Customer)
asked in Assets (Asset Management)
Machine Learning - PM Actions - Work Order Management

HAs anyone used the Machine Learning capability in IFS Cloud or can point me to more information about it? I’m interested in how it can be used to manage PM Actions for automated Work Order generation and Work Order management and scheduling. Thank you!

1009
A
Do Gooder (Customer)
X
Sidekick (Partner)
XitSriniJSidekick (Partner)
asked in Assets (Asset Management)
Downtime Enablement functionality in MWo App

Hi All,We are using IFS Cloud 24R2 and MWo app based on this version.When Downtime Enablement Per Work Type Category is enabled then it works fine in IFS Cloud. How about assignments that are executed from MWo, as there seems no functionality in MWo where the downtime is asked for mobile used before closing assignment. The mobile user completes the work assignment and work task moves to Work Done status without asking for downtime registration.Please correct me if there is any setting or configuration that need to be done for Mobile app to use the downtime feature ?Thanks for your responses and help in advance.Regards,Srinivas

223
ereslk
Hero (Employee)
H
Sidekick (Customer)
Hugo ChiareloSidekick (Customer)
asked in Assets (Asset Management)
RCM Available for IFS APP10

Dear all,We were exploring the IFSAPP10 online documentation and we found the RCM ANalysis module, which has the Receive/Prepare/Execute the RCM Analysis.I have some questions about this functionality.1. Is this available for IFS App10?2. how do I use it, can someone share any support document? Is there any image as example? Because in the online documentation has some generic support documentation and I couldn’t understand how it really works.

262
Priyanka Kurukuladithya
Hero (Employee)
PMGannon
Sidekick (Customer)
PMGannonSidekick (Customer)
asked in Assets (Asset Management)
Where are the 25R1 Release Notes

Are there release notes for 25R1 available? 

1372
Roshan Madusanka
Sidekick (Employee)
H
Sidekick (Employee)
HAHEDESidekick (Employee)
asked in Assets (Asset Management)
Basic Data Object Type: Setup of Object Type Structures

What is the idea behind the possibility to set up object type structures (object type In object type). How can I use this structure in equipment object structures? 

765
Mayura Wasantha
Superhero (Employee)
Buddhika Kurera
Superhero (Employee)
Buddhika KureraSuperhero (Employee)
asked in Assets (Asset Management)
Inconsistent Behavior of the Description in Part and Serial Object screens

The description of the relevant part from the Part screen is inherited as the description of the Serial Object when a Serial Object is created (Service > Equipment > Serial Object > Serial Object). Once the object is created, the description can be changed in the Part and Serial Object screens.If the description of the Part screen is changed for a Part then the Description(s) of the corresponding Serial Object(s) is/are changed accordingly. But not the other way round. The Description of the Serial Object can be changed. Lets say we amend a Serial Object with a different description and then for some reason we decided to change the description of the relevant part in the Part screen. Once the description is changed, the description of the Serial Objects (all connected to the specific part) will be overwritten.Therefore it feels like there is a gap in this function. Create a Serial Object with different DescriptionThen update the description in the Part screenNotice that the de

755
P
Do Gooder (Customer)
C
Hero (Partner)
CorGreggBHero (Partner)
asked in Assets (Asset Management)
Technician Portal>Maintenance Engineer multiple Resources per Work Task

IFS Cloud EnvironmentI am trying to assign multiple Resource Groups  to a Work TaskOn the Work Task>Resources tab, I create a new Demand line and  provide a Resource Group and a Planned Quantity of 2. Once the Work Task is Released, it shows up in the Unassigned section of the Maintenance Engineer screen for all Resources in the Resource Group.When someone Accepts the Task, the Work Task no longer appears in the Unassigned section of the Maintenance Engineer screen any other Resources in the Resource Group.I then tried to add another Demand line on the same Work Task. ​​​​The new Unassigned Task shows up in the Unassigned section of the Resources. When the other Resource tries to Accept the Work Task, the following error occurs Same error occurs if selecting Start Work How do I allow multiple Resources to access the Work Task on the Maintenace Engineer screen so they can view the Work Task as well as Report their own time?

564
C
Hero (Partner)
I
Do Gooder (Customer)
IWAAIOLDo Gooder (Customer)
posted in Assets (Asset Management)
Be able to rename regardless of ownership

Hei,Can you please make it possible to rename regardless of ownership (Company Owned is supported today) but for us it would be a MASSIVE help if we could be able to rename assets with ownership Company Rental Asset / Customer Owned as well.We are renaming our tools on a daily basis (Ownership Company Rental Asset / Customer Owned), and have approx. 4000-5000 renames yearly, so to have this as a core functionality would be a massive help.Please make this possible.

281
Roshan Madusanka
Sidekick (Employee)
K
Sidekick (Partner)
KAMANUKSidekick (Partner)
asked in Assets (Asset Management)
Unable to change Tax code in Cusomer order line originated from a Work order

Hi Experts. In App10, we are able to change the tax code in customer order lines that are originated from Service. Then if we check the same in latest Could 24R2 this cannot be done with the following error. We use 2 different tax codes for the same sales part and it is dependent on whether the order type is NO CO or SEO COThen how the Tax code can be changed under the current constraints as we need to identify how it can be changed otherwise. This Tax code is not available both in the “Invoice Preview” screen and at the “Work Task” level as well, further compounding the issue.This is a significant limitation in the cloud as it worked well in App10, and it introduces additional complexity into the process and severely impacts efficiency. Thanks,Kasun

465
Thilini Kumarasinghe
Ultimate Hero (Employee)

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