Assets (Asset Management)
This will include the questions related to Enterprise Service and Assets Management, Asset & Product Design.
- 633 Topics
- 1,994 Replies
Hi. I am looking for confirmation that when an RMA is created for a Rental Return in IFS Cloud, that it cannot be returned to a different Site and that this is not something that can be changed? When changing the Return to Site in the RMA Header, this can be changed, but not when the RMA contains rental lines?
Hi,We have work order media attachments (pictures), which we want to print. In Apps10 Aurena we do not see an option to directly print these. If I open the attachment, right click and print from the page, the preview comes with “DO NOT PRINT THIS! Use reporting instead”. Is there a way to directly print these media attachments through Aurena?
Hi there 😀. The indicatior “create SM object” will create a serial object. My question is for the rental process:Doesn’t the CO in rental create a serial object? Reason is, that during the rental process service processes are needed and the asset should be available as SO. Thanks in advance again 😁
Not possible to define which modification that resulted in the rename when performing Rename Serial from Manage Serial Structure
When you perform a rename of a serial from Manage Serial Structure, it is not possible to define which modification that resulted in the rename. This can cause lack of information. It should not be mandatory to enter modification.
One of my customers needs several measuring points at the service objects, or several parameters per measuring point. This concerns only serial objects. And since the serial parts are manufactured for the objects themselves, the question arises whether I can already specify in the design of the part that the following parameters are later attached to the object. Does anyone have experience with this? Customer is using Apps 10
Hello, I am looking for some guidance on the Direct Issue of material to a Work Order in IFS Aurena UPD 15. Currently, I have planned material on a Work Task, and I assumed I could then directly issue it from the Work Details → Material screen. However, when I select Direct Issue, the wizard is blank and requires that I enter the PN, Location, and Qty. With the record selected, it does not populate any of the data. I am not understanding this system behavior, as this would require a significant amount of work if you had to issue multiple spare part PNs to a Work Task. Is this not the correct location to properly issue material to a Work Order. In IEE this could simply be done from the My Work Materials screen.
Hi, we recently updated to 23R1 and noticed that we are not longer allowed to put resource demand across maintenance organizations. The resource has to be connected to the same organization as the workask is assigned to. Otherwise the error message “Resource JOHAN does not have valid Maintenance/Service specific Site Settings defined.”” shows up. Why is that changed? Our process was built after the possibility to put demands across organizations. If a planner needs to borrow 1 resource from another organization to work with her/his worktask it is not possible without changing the worktasks organization or create a new work task?
Question is where we have a Serial Object which is rented out to an internal customer - which is another site in IFS, and is therefore a Company Rental Asset. This asset needs to be placed in a Structure. It is in Inventory in the ‘other’ site havening been delivered. I went to create a WO with a Material Requisition to issue the part and then place in structure - but I cannot select Company Rental Asset as the ownership of the part, and therefore I cannot issue it. Whilst it remains in Inventory I cannot have it operational on a structure. Any thoughts appreciated? Cloud 21R2 - or Cloud 22R2 if there is a better solution.
Hi Experts, We have received an enhancement request related to FSM authentication. Our customer's user base includes both employees and external vendors who need to access the FSM application. Consequently, our customer requires different authentication methods for these user groups. For instance, they need to use Single Sign-On (SSO) authentication for their employees while preventing them from using basic authentication to access the FSM application. On the other hand, subcontractors should retain the ability to use basic authentication for accessing the FSM application. At present, our FSM application lacks the configuration options necessary to accommodate these specific authentication scenarios. Therefore, we kindly request that you consider addressing this request in a future update. Thank You,Pasan Pramuditha
Having a customer that run Cloud and are using Maintenance (not service) and Assignments/Allocations for Work tasks.When they have a work order with several work tasks and all tasks will be assigned to the same person they use the functionality ‘ assign multiple tasks’. So far so good. When they pick ‘Person’ and open the drop list for resources they see ALL Person resources they have for Maintenance. Doesn’t matter which Resource group or Maint org the work order/task having or which Resource group or Maint org the Resource person belongs to.If they are using assignment per work task, only person connected to current Resource group or Maint org are available.Anyone having the same issue?Anyone know how to solve it?
hi,In technician portal i use dirrect issu.costs do not go back into the activity of the work order connected to this activityIs it normal or its a bug (Ifs issued to be corrected) ?1/ Direct issue used in technican Portal 2/ Workorder connected tio the activity2/ cost are empty in activity Regards
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