Assets (Asset Management)

We are still processing this information:  Please confirm that we understand correctly the changes related to the removal of the Allocate Resource Gantt and Resource Monitoring Gantt tasks: The functionalities in the task will be fully preserved - Resource Management > Resource Analysis > Resource Analysis The functionalities in the task will be fully preserved  - project Management>Plan and Execute > Project Gantt These tasks will be removed:  Maintenance > Work Management > Execution > Resource Monitoring Gantt Maintenance > Work Management > Preparation and Planning > Allocate Resource

We are currently using PMs with Performed Date Based set to Yes. We have a customer scenario where this setting needs to be changed to No.Our plan is to enable Revision Control and make the change to the active PMs. However, these PMs already have work orders (WOs) generated, and the WOs are in different statuses.When we change Performed Date Based to No, the system adjusts the plan based on the Valid From date and Calendar criteria. In this concerned scenario, WOs have been generated for future maintenance periods as their lead time (30-day in below example). It looks like the system skips the months where the WOs are already in Finished status, as expected. However, it creates duplicate plan lines for months where a plan line already exists with an associated WO in Released status. Please help to understand the best options other than marking duplicated lines Generatable = No  

I am creating a new work task template in IFS Cloud but I do not see an option to add material. How do I go about adding material? thank you

Hello,We use the Equipment Object Navigator pretty extensively to help identify the lowest object in the hierarchy and aid in searching for active work orders and tasks. We recently upgraded from Apps 10 to Cloud 25R1, and we’re running into a pain-point with this screen with our users. In Apps 10, the Equipment Object Navigator would load the entire structure so you could scroll to find the right object even if the expanded level had a lot of objects. In Cloud, it only loads 24 records and then you have to click Show More to load the next set. However, this only loads 24 more records. We have a level that groups all of our site locations that has 300+ objects in the level. If you want to get near the end of this level, it requires a lot of repeated click, scroll, click, scroll actions. I haven’t been able to find a way to increase the amount of records that can be expanded when clicking Show More. I know it other Table View modes you can increase the record count, but I can’t find a w

Hello,We recently upgraded from Apps 10 to IFS Cloud 25R1.In Apps 10, we were able to move a work task status back to the New status if there were no records associated/transacted with it. We’ve used this in cases where a user accidentally moves a task to Under Preparation prior to actually starting to work on the task. I can’t seem to find a way to do this in IFS Cloud, but I also cannot find any documentation that states this is restricted by design. Was this ability that was possible in Apps 10 taken away in Cloud? Or am I missing a step to be able to move it back into a New status?Thanks,Evan

My organization has recently moved to IFS and i am hoping that there are a couple fleet managers out there that are managing multiple sites and equipment types and have some good insights into object hierarchies.  

Hi all,I have a Lobby element that I am using in two lobby pages. It is based on a datasource that uses two parameters Category_ID and Group_ID. My datasource query is using the NVL statement, means when one of the parameters is empty it returns everything. To this regards it is working well. However, when I want to use the same methodolgy as a navigation link I get an error. My navigation link contains:(startswith(tolower(Cf_Group_Id_Eo),$GroupID$)) and (startswith(tolower(Cf_Category_Id_Eo),$OBJECT_CLASS$))When both parameters $GroupID$ and $OBJECT_CLASS$ are given everything works fine. But when only one parameter is given (e.g. $GroupID$) than the second statement of my navigation link gets rendered as:contains(,'')) So this is obviously throwing an error. Any suggestions on how to fix that? I would like to avoid to create two different widgets since I want to reuse the same widget on both lobby pages. Looking forward to all of your responses 

We have performed manufacturing over shop order and a part serial structure was created with the manufactured product RAC Part number 1025671 and serial 052117With 3 components inside (see screenshot).This RAC was sold to the customer over project deliverables.Over “Serial Maintenance Aware” we have put it “In Facility” and created the Serial Object for the RAC.Customer has dismounted one of the components (part number 1002611 serial 007040) and sent us for repair.To perform correct repair process, we need the serial object for the component from the part serial structure.How can I create the serial object?If I try to search for the object in “Serial Maintenance Aware” it will not be found.If I try to create the serial object just with plus I receive the fault message.Part serial already exists. It has Status “In Operation” and current position “Contained”I guess the problem here is, that the part is contained inside the RAC. How can I remove the part serial from the structure? 

An IT department representative from one of our IFS Cloud-implementing customers is interested in Maintenance Planning and Scheduling (MPS). They are aware that MPS is the successor to the Maintenance Planning Board (MPB). Does anyone know of any good resources to explain MPS to this person?

Is there a assystREST api to get all contact users and their details (like email, created date, manager name etc.) created since yesterday?

Hi All.Does anyone know something about it? Calendar Generation Error for just one single day - There are no valid actions for the entered criteria.It only works if a set two different days in the date range.But We have scenarios that needs to be genereted for just one dayPlease see prints in attachProduct Version: 26.1.3Business Impact: Calendar generation work ordersHigh affect since a work order can not be generatedFor just one single day in a date from and date to filterMaintenance > Preventive Maintenance > Maintenance Plan > Calendar Generation  

Is it possible to record time spent on cases within My Time Registration?We report time within the case itself, but as a company, we use the time registration to report what we are doing. So this means we have to manually enter the case information in My Time Registration.   How do we get that to automatically appear in the My Time Registration?   I feel there has to be a link? Maybe with the project. But I don’t understand how to make that connection. Thanks for any help.

Hi,With the Maintenance Planner Resource Management lobby, where does Date Range come from? Can this be configured to just look at one day/one week/two weeks?1 day horizon.When I change the planning horizon as well, the graph does not change.30 day horizon.Thanks!

Dear All,Environment - IFS Cloud 25R1I have a requirement of identifying which work assignment originated from which resource demand line in the work task along with Resource Group and Resource ID.Could not find a application page or technical view which shows this relation.Is there a way to get this established relationshipRegards,Srinivas

Step 01Add a default sales part to a Resource GroupNow add the above resource group as a demand to a work task and manually add a different sales part from the default sales part defined above. Do the time reporting and authorization  Now check the planning line and observe the manually entered sales part is successfully shown as expected.But when Sales Tab is checked manually entered sales part is replaced by the default sales part defined under Resource Details.Is this the expected behavior? In that case it is not possible to manually enter sales part and do invoicing when default sale part is defined against a resource

Hi,We have work order media attachments (pictures), which we want to print. In Apps10 Aurena we do not see an option to directly print these. If I open the attachment, right click and print from the page, the preview comes with “DO NOT PRINT THIS! Use reporting instead”. Is there a way to directly print these media attachments through Aurena?   

In our IFS Cloud all our automatically created repair work orders lose their Object ID when they are moved to history. Does anyone here recognize this and perhaps have an explanation?

Hi Everyone,I have a question regarding PM Actions and the available access-control mechanisms in IFS.I’ve noticed that an Administrator Group concept is available for areas such as PM Programs and Work Task Templates. However, I don’t see a similar administrator/access group option for PM Actions.PM Actions have Revision Control, which provides a way to control changes to an existing PM Action. However, the Revision Control option itself can be turned ON or OFF by users who have access to the PM Action.Our requirement is to restrict who can make changes to an existing PM Action and, more importantly, who is allowed to enable/disable Revision Control.I understand that it is possible to remove access to the Revision Control button through permission sets. However, I’m wondering why the Administrator Group concept cannot be used for PM Actions in the same way it is used for PM Programs and Work Task Templates.Thank youBest regards,Nipun G

Hi All.I have created a survey using WorfkFlow Type: Object Information, and it works well as I answer through MWO Maintenance. But, if I answer the survey in techportal, the system does not save the object id and site.I had the same problem with app10 see (id object not saving eform answer through tech portal | IFS Community), and needed to fix with the local support. Does anyone know if IFS will fix this in IFS Cloud?I’m using:Application service update: 25.2.5Framework service update: 25.2.8IFS Cloud Web version: 25.2.8.20260709102253.0IFS Client Services version: 25.2.8.20260702055556.0IFS Client Notification version: 25.2.8.20260702050129.0IFS Chat version: 25.2.8.20260702075807.0IFS OData provider version: 25.2.8.20260707080628.0 

We are creating a Material Requisition (MRN). For example, if we create an MRN for an engine with a quantity of 2, when we create the asset numbers, the system creates the objects and links them through pre-posting.For the second engine, since there are two separate physical assets, how should we create and link the second asset number? Where should we do the posting for the second engine? For example, we create a Material Requisition (MRN) for 2 engines. When creating the assets, we  creates the objects and links them through pre-posting.Since the MRN quantity is 2 and there are two separate engine assets, how should we handle the second engine? Where and how should we perform the posting so that the second engine is linked to its respective asset/object number?Could you please clarify the correct process in IFS Applications 10 for handling multiple assets against one MRN line?

Hello everyone, An issue appeared on one of my environment when I try to create resource connections :As you see, there is no connections for this resource but this message is displayed. This was working fine last week, and I don’t know what happened. Do you have an idea ?Thanks, Simon

Hi Community, We are trying to add a media item on an Order report and want to change the aspect ratio so it does not span across half the report page. These images are picked from the Work Task media attachments and there could me multiple media attached. We have printed these images on the report however we don’t find the option to control the aspect ratio. Is there an option that we could use?When we click on the media item, the properties pane does not show any controls for Aspect Ratio, we tried to use the Height property but that does not work as expected. Thanks and regards,Obaid.

Hi Experts,I have encountered an inconsistency with the cost per hour calculation in the Costs tab. A resource group has been set up with a general cost of 50. The related Maint organization is having a cost rate. A Work Task (WT) was created and connected to this resource group. The task was then assigned to a user, time was reported, and the work was completed. However, we noticed that the Costs tab displays a different hourly rate than the expected value of 50. The Resource and Planning tabs reflect the correct hourly cost of 50 for the resource.Further testing was done by executing another WT using the same resource, but the Costs tab again showed a different cost per hour.   How is the per unit cost in the Costs tab being calculated? What could cause this discrepancy? What steps can be taken to ensure the actual cost per hour (50) is correctly reflected in the Costs tab? Are there any configurations or adjustments needed in Time Types or other related settings? I would a

Hi Experts,This is about Request Quotation not sure I am missing something here.Once a Request Quote is created I cannot edit the lines where this is possible in standard Service Quotation. It should be possible to edit lines in the Quote like adding more Discount, change Prices, invoicing Qty, adding more lines etc but I dont see this is possible in Request Quote compared to ServiceSee below that I cannot EDIT the line? But no Service Quote this is possible, we can add, Edit lines etc Is there a way we can update Request Quotation details, there should be right? Thanks,KM

Service delivery unit is not fetched from the object when a handover from case to request iscreated.Current status:When a request is created via Handover from case to request, the ServiceDelivery Unit gets the wrong value. The service delivery unit seems to fetch the default value instead of the current value from the object.Problem: The wrong service delivery unit is shown on the request.expected Correct Functionality: When a request is created via Handover from case to request, theservice delivery unit should be retrieved based on the value of the current object, samefunctionality as when you manually create a Request.