Upgrades & Updates

Hi, Is there anyone has experience with customers’ LTU licenses for IFS Cloud? Based on IFS standard documentation, to enable user consume LTU license, only by connecting the users to LTU permission sets. But when customer purchase LTU license on IFS cloud, there is no LTU permission set available to chose from. Where could customer / partner get the LTU license for IFS cloud? and how to enable it when available? Thanks, Sutoto

Hello Everyone,We recently upgraded our environment from IFS Cloud 23.2.9 to 25R1 (25.1.3). After the upgrade, we are facing issues with Demand Planning server jobs.Error observed in logs: ORA-00904: "INVENTORY_PART_API"."GET_PART_STATUS": invalid identifier IN SELECT PART_NO, CONTRACT, SUBSTR(PART_NO,1,4), ifsapp.COMMODITY_GROUP_API.Get_Description(SUBSTR(PART_NO,1,4)), ifsapp.INVENTORY_PART_CHAR_API.Get_Attr_Value(CONTRACT, PART_NO,'TYPE'), ifsapp.INVENTORY_PART_CHAR_API.Get_Attr_Value(CONTRACT, PART_NO,'TYPE'), ifsapp.INVENTORY_PART_API.Get_Part_status(CONTRACT, PART_NO), ifsapp.Inventory_Part_Status_Par_Api.Get_Description(inventory_part_api.Get_Part_Status(CONTRACT, PART_NO)) FROM ifsapp.INVENTORY_PART WHERE CONTRACT = :1 Symptoms The Demand Planning server is up and running, but some jobs fail with the above error. When we run the same SQL query directly in the database, it executes without error. The error only occurs when the Demand Planning server executes the job. Questio

Hi,We are working on upgrading our IFS 10 UPD 22 version to IFS Cloud 25 R1.Upgrade. This will be On-Prem to On-Prem UpgradeWe would like to know whether the database upgrade can be performed in a customer-hosted (On-Prem) interim environment rather than doing it in an environment hosted by IFS. I would greatly appreciate it if someone could provide some insight into this matter.

HiI’m interested to have an understanding of the everyday life after the move to Cloud version and how you keep up with the IFS releases and upgrades.Many customers seems to go the “update once a year” route to get to the latest release. Much depends of course of the scope you are using the platform for and how are the borders of each customer’s ICT systems set and integrated with each other.Our IFS scope is pretty basic, mostly finance/ERP with purchasing and project related activities and HR master system, adn we have just moved from Apps9 to 10.I’m interested of you who have already moved from different Apps-versions to Cloud or even you who have moved directly from other system to IFS Cloud, and your views about the adaptation to the new everyday life.What has changed in areas of the amount of IFS/partner support needed, the amount of your own work needed to keep up with the releases and even the spend changes for doing all of this.I’m having doubts we can keep it running efficient

Hi,We are in the middle of upgrading to 25R1 SU3 from 24R2. In all installations to test-environments so far we have experiecced a bug, the login fails a day after the installation has been done. Before that it is possible to login. Anyone else who experienced this issue?We have case CS0437713The RnD team has identified this as a defect within the IFS Cloud Application, and they are currently working on a solution, and solution is planned for the following versions.IFS Planned Version: 25.1.6 - 25R1 SU6, 25.2.0 - 25R2 GAUntil a permanent solution is provided, the current viable workaround is to restart the ifsapp-iam pod. The RnD team is also working on an alternative workaround in parallell, as the existing one is not sustainable.Kindly Marie

The document said there would be details on required code changes provided on the 4th.  I can’t find them.. ? 

Hi All,I was working with lobby navigation from the past month and noticed that when we navigate to a screen that has that tree level structure for example: “Project Monitoring”, Resource Management > Resource > “Resource Details” etc. after navigating to the screen I can't populate the tree view and it's just showing the data without the tree view expansion option. Just want to confirm whether it is IFS limitation or there is some way, but I am missing it! Best Regards,Vishal J

I tried submitting a case with IFS on this but was advised to try here first. Please advise if anyone is able to help with what we are experiencing below. We are hosting ourselves on-prem and recently upgraded from IFS 9 to 24R1. TL;DRThe <server> cluster is in HA mode but it is not using the typical robust cluster state database software that we would expect in a production ready environment (using Etcd). In addition to that, each node refers to itself for the Kubernetes API instead of a load balanced IP address in the event a node goes down. This is symptomatic of a non-production/non-enterprise setup. Microk8s is best suited for small, single node implementations and/or local development. It does have addon features to provide HA and other production style features, however, those features are not very robust. This is how IFS chose to package their product, and they don’t appear to offer any other on-prem options. So, we appear to be stuck with it as is. As a reference for the

Hello,We recently updated our internal IFS Cloud solution from 21R1 to 22R1. After applying the update in all our use place environments, we have noticed that some of the existing page configurations are set to Baseline Status = "Behind".   When we go inside the Application Configuration Package for these configurations, we noticed that all these configurations are not synced. As per the IFS documentation, we should click on "Publish” button to get these configurations synced, but clicking on the "Publish” button does not change anything.  Does anyone know how to get these configurations back to “Up-to-date” state? Thanks in advance, Ashan De Costa. 

How are companies performing any releases with IFs?

During the installation of the IFS ingress in 25R1 release update the following error was encounteredError: Kubernetes cluster unreachable: Get "https://xxx-xxx.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.net:16443/version": dial tcp: lookup xxx-xxx-mw01.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.net: no such hostThe hostname xxx-xxx-mw01.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.net could not be resolved to an IP address from the management server causing network communication failure with the Kubernetes API server. Resolution Steps:Run the following powershell command on the management server to test connectivity:Test-NetConnection -ComputerName xxx-xxx-mw01.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.net -Port 16443If this test fails log in to the MW server runnslookup XXX-XXX-mw01.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.netNote the IP address returned and add Host Entry on Management ServerRe-test connectivity using Test-NetConnection. If it resolves with

A customer are currently using SSO with Multi-Factor Authentication, and when IFS Support needs to assist with debugging in their environment, dedicated accounts must be created. This process is taking significant time, causing delays and frustration. The project is now in a critical phase, and any delays in addressing support cases could jeopardize the planned Go Live.Could you please advise how Unified Support typically handles this situation with other SSO customers, and if there are alternative secure approaches we can propose?  

I am trying to use the IFS Report Migration Tool to convert an rdl layout to an rep layout. I get an error that states a file is missing and to please add the .XSD file to the same directory. The XSD file is in the same directory and I still get this error. I have tried both individual file conversion and the folder conversion.The file names are exactly how they were exported:SomeReport.rdlSomeReportRep.XSDIs there an additional naming convention that needs to be applied to the XSD file?  

HelloI meet an issue when trying to publish new custom field in LU OutgoingInvoice next to the other published already. But, unfortunately i got an error PLS-0020: identifier … must be declared. I assumed something got wrong with the whole LU Custom Fields, then i unpublish the only existing.Unfortunately, when trying to publish the newly created i’m getting above error, but when trying to publish the one which was published, i’m getting:   There is no issue to deploy/publish custom fields in other LUs.I assume -942 is an ORA 00942 table or view doesn’t exist error, then when look into body of the CUSTOM_OBJ_SYS.Grant_Privileged_Users__ procedure the only suspicious thing is reading from system view dba_users.What could be a reason behind these issues? Best regards,Wiktor     

Hello,We did a service update of IFS and after rebase of the pages some pages have no longer a in-place field edit mode and you need to press pencil to edit the fields.Is this a setting in the page designer that we can change?Before rebaseAfter rebaseAfter press pencil  

Hi, Is there any knows bugs reported for 25R1 IFs Cloud that is good for us to keep an eye on? We will be upgrading in Sep-Oct from 24R2.Kindly Marie

ifs-odata pod status pending    checked the pod describe PS C:\ifsroot\deliveries\23R1\InstallationFiles\ifsinstaller> kubectl describe pod ifsapp-odata-74c7754c5f-nfr9t -n prdName:                 ifsapp-odata-74c7754c5f-nfr9tNamespace:            prdPriority:             19000000Priority Class Name:  ifs-global-defaultService Account:      ifs-service-accountNode:                 <none>Labels:               app=ifsapp-odata                      customercode=sng                      do-auth=true                      env-crystal=true                      env-database=true                      env-demand=true                      environmenttype=prd                      internetaccess=true                      linkerd.io/control-plane-ns=ifs-ingress                      linkerd.io/proxy-deployment=ifsapp-odata                      linkerd.io/workload-ns=prd                      pod-template-hash=74c7754c5f                      tier=backend                      version=23.1.0.20

Hello Experts ;  This is regarding creating the Middle Tier setup for IFS Cloud environment in a Remote customer Upgrade. - When running the command .\main.ps1 -resource 'KUBERNETES' to install IFS Cloud Middle Tier, getting the error as;  New-SFTPSession : Channel was closed.At E:\UPGRADE\ifsroot\utils\common.psm1:48 char:24+ ... OBAL:sftp = New-SFTPSession -ComputerName $NodeName -Credential $cred ...+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~+ CategoryInfo : InvalidOperation: (Renci.SshNet.SftpClient:SftpClient) [New-SFTPSession], SshException+ FullyQualifiedErrorId : SSH.NewSftpSessionException Occurred While Opening Connection with the Linux Box. These commands executed successfully. .\main.ps1 -resource 'INIT' .\main.ps1 -resource 'KEY' Error occurs when running : .\main.ps1 -resource 'KUBERNETES'  command. - All these servers are remote customer servers Could you please support to solve this issue. BR!/Dilshan

Hello, Since we went live with IFS, we’ve used pick lists to create shipments for our customer orders. From time to time, we need to manually create a pick list using the Create Pick Lists for Customer Orders page (or the Quick Order Flow Handling page). In the past (most recently in 23r1), this generated a pick list which triggered the creation of a shipment since all of our customer order lines are set up to create shipments at the time of pick list creation. It’s also important to note that the pick list was created with a consolidated order number versus a regular order number when following this process.Now, we get a non-consolidated order number on the pick list, and no shipment is created. All of the shipment type settings that are common between 23r1 and 24r1 are the same and the order lines are saved with the At Pick List Creation shipment creation method. Has something changed? I know there are new Shipment Consolidation parameters (versus Shipment Line Consolidation paramete

I would like to request Update 29 (UPD 29) for IFS Applications. I have noticed that the 'Request a Software Update' option is no longer available in Select a Service. Could you please provide information on any changes to the update request process? Any guidance on how to proceed would be greatly appreciated.

Hi, How can access latest IFS 10 update version news? I want check news. Thanks.

Hello,I am looking for API documentation for IFS Application 10 (UPD 22). Is there a link for that?Also, does IFS 10 UPD 22 support bulk and batch upload for fx rates using API?Product Version: UPD22Business Impact: (FX) rates are a critical component in financial applications, especially for organizations operating across multiple currencies. Accurate and timely FX data ensures proper valuation, reporting, and compliance with financial standards. The purpose of requesting API documentation from IFS is to enable seamless, automated integration of FX rates into the financial modules of the ERP system. This supports real-time updates, reduces manual intervention, and ensures data consistency across financial reports and transactions.

What is the minimum Update (UPD) level required in IFS Applications 10 to be eligible for the 25R1 upgrade?Is there any IFS documentation (external) reference for it?

I found a couple posts asking about Hyper V support.  It appears IFS has abandoned the idea of supporting it, but I’ve been unable to find definitive information on it for recent versions.  Specifically, we are running Cloud 23R2.  Does anyone know if IFS supports a remote deployment in Hyper V for this release and future releases?

Hello,OData pods are frequently going down in both the Production and lower environments with following error:================================================================================  com.ibm.ws.rsadapter.impl.WSManagedConnectionFactoryImpl$7.run(WSManagedConnectionFactoryImpl.java:1017)\n\t at java.base@11.0.19\/java.security.AccessController.doPrivileged(Native Method)\n\t at java.base@11.0.19\/java.security.AccessController.doPrivilegedWithCombiner(Unknown Source)\n\t at com.ibm.ws.rsadapter.impl.WSManagedConnectionFactoryImpl.getConnectionUsingDS(WSManagedConnectionFactoryImpl.java:1017)\n\t at com.ibm.ws.rsadapter.impl.WSManagedConnectionFactoryImpl.getConnection(WSManagedConnectionFactoryImpl.java:846)\n\t at com.ibm.ws.rsadapter.impl.WSManagedConnectionFactoryImpl.createManagedConnection(WSManagedConnectionFactoryImpl.java:696)\n\t at com.ibm.ejs.j2c.FreePool.createManagedConnectionWithMCWrapper(FreePool.java:1373)\n\t at com.ibm.ejs.j2c.FreePool.createOrWaitForConnectio