Upgrades & Updates

We are upgrading from Apps9 to Cloud and have heavy integration with custom API’s for our WMS and Webstore.  One function that we use to receipt purchase order currently is Receive_Purchase_Order_API.Packed_Arrival__.  This no longer exists and I am unable to find an equivalent procedure to do this.  Does anyone happen to know what call I need to use?  I know that functionality is changing and converting to the new processes will be a 2nd phase project becuase of how much we have.

Field description is not working when I turn it on.  Any suggestions?

Can anyone help us?Complete error message:Error: UPGRADE FAILED: resource mapping not found for name: "ifsapp-am-datapump" namespace: "XXXXX" from "": no matches for kind "ScaledJob" in version "keda.sh/v1alpha1"ensure CRDs are installed firstHelmPod FailedWe’re upgrading grom 25R2 (SU 5)It seems to me that something is missing from our installation, but if that’s the case, IFS should mention somewhere that a new functionality is needed… :( 

Hi IFS team, I am getting below error while installing MT for IFS cloud 25R1 . [Fri Apr 24 14:30:26 UTC 2026][MTINSTALL] - INFO: Generating symmetric-keys. These will only be persisted if the secrets, 'symmetric-key' and 'bpa-odata-symmetric-key' does not exist.[Fri Apr 24 14:30:26 UTC 2026][MTINSTALL] - INFO: Running middle tier install step[Fri Apr 24 14:30:30 UTC 2026][MTINSTALL] - INFO: Repo updated successfully.[Fri Apr 24 14:30:30 UTC 2026][MTINSTALL] - INFO: Using local chart.[Fri Apr 24 14:30:30 UTC 2026][MTINSTALL] - INFO: Running dependency update..[Fri Apr 24 14:30:32 UTC 2026][MTINSTALL] - INFO: Dependency update failed. Retrying in 1 minute...[Fri Apr 24 14:30:32 UTC 2026][MTINSTALL] - INFO: Retry attempt: 1 of 5[Fri Apr 24 14:31:32 UTC 2026][MTINSTALL] - INFO: Dependency update failed. Retrying in 1 minute...[Fri Apr 24 14:31:32 UTC 2026][MTINSTALL] - INFO: Retry attempt: 2 of 5[Fri Apr 2

We are receiving this error message from our environments.  We have done a Dictionary Cache Refresh but a deployment has not been done for 4 days. Error stack:Bad metadata error:The group: CustomerOrderDeliveryGroup does not exist in dictionary! We do our own deployments and develop in the Cust Layer just as FYI.  Did Refreshing the Dictionary Cache do something from our last deployment that caused this issue or how do these groups relate to the Dictionary Thanks

Hello,Is it possible to skip major IFS Cloud release upgrades to minimize disruption while remaining reasonably current?For example, can a customer upgrade directly from 24R2 to 26R1, bypassing the entire 25 release cycle, or are intermediate upgrades required?Thanks!

How to set lobby home page by default for new user in 25R1? 

Hi!I have a customer where we recently installed the IFS Solution ID 312399 which is supposed to contain security patches for IFS10 middleware.Now when they run their security scanning software, it still finds old versions of log4j.jar and commons-text-1.1.jar that is know to have vulnerabilities. Aren’t these supposed to have been replaced withIFS Solution ID 312399?

How to set lobby home page by default for new user in 25R1? 

We are encountering major issues with our upgrade from 24R2 to 25R1. This is our 3rd Cloud upgrade. The first two painful upgrades we considered these may be teething problems and related to upgrading to the latest version (as IFS recommends by the way). Now we decided to be conservative and go for 25R1, just one release up and 9 Service Updates rich. IFS also confirmed they have improved supporting these upgrades. Finally, we have customizations but very little (as compared to other clients according to IFS and our implementation partner).We are now 4 days in the upgrade process and do not even have the build place working with help of IFS. One issue pops up after the other is solved. Did any of you experience similar issues? What else? What more can we expect? Should we go for 25R2? Not upgrade at all? What can you advise?

Hican someone let me know when UPD31 will be released for app10 please? thanksGary 

Hiwhen will the sizing guide for 25R2 be released please? thanksGary 

 There are mainly three IFS plugin’s Business Reporter, Excel add in and Document management tool.These three plugins are developed for office 32 bit clients.  The plugin’s are developed with in full different installation behavior.  As the customers are tranforming to Office365 64 bit clients, we are in desperate need of updated plugin’s for 64 bit.It has alredy stated in the community that there is no workaround, but this post is 5 years old. What is the implementation plan for 64 bit plugin’s for these products?

The community Ingress NGINX controller (kubernetes/ingress-nginx) will retire in March 2026. After that:No new releases No bug fixes or security patches Existing deployments will still run, but without support.What is the impact on current deployments ? Will IFS change ?

We are about to begin our implementation journey to IFS Cloud. Does anyone know where I can find IFS’ detailed documentation methodology (phases, detailed definitions...)?

Hello,On our PRE production we did an upgrade from 25R1SU05 to 25R2SU05, andall IFS Core tables XXX_TAB has become XXX_RTB and XXX_TAB became a view problem: all our custom tables form IFSv8 are not migrated and stay XXX_TAB causing compatibility issues.Anyone expérienced this issue

When we went from IFS 9 to IFS 10, we were required to install a deprecated java print agent in order to use the socket spooler to send .zpl labels to our Zebra printers.  We’re getting ready to upgrade to the latest version of IFS Cloud.What is the solution for .zpl label printing in IFS Cloud?

We are upgrading a client to 25R2.I notice that there are some Permission issues which need to be resolved by amending the Projection Actions permissions on the Projection Action grants. Currently these are being identified through user testing after which the amendment to the projection takes place.Was there an easier to identify these changes (rather than rely on user testing) ?

Hello, we are trying to find if you can roll an environment back from 25R2 to 25R1 or any other major release in the use place if you wanted to go back? We are unable to find this information docs.ifs.com or knowledge base. And it is possible, can anyone please share steps or document on how to request that.

Hi Community,What is required to proceed further and get past this error when trying to perform Impact Analysis from the Build Place in preparation for next release update?Thanks for helping 

I’m currently testing the 25R2 SU 4 update, and I need to raise a serious concern from a user perspective.One of the changes introduced — the new color scheme for conditional formatting in tables — is extremely problematic, especially in dark mode. The colors are now so similar that they’re practically indistinguishable. This completely defeats the purpose of conditional formatting, which is supposed to help users quickly identify important information at a glance.Frankly, this change feels like it wasn’t properly tested in real-world scenarios. If it had been tested in dark mode even once, this issue would have been immediately obvious. For users who rely on dark mode daily, this isn’t just an inconvenience — it actively disrupts workflows and increases the risk of missing critical data.

Hello everyone,I would appreciate hearing experiences from companies that migrated from IFS Applications 10 to IFS Cloud (on-prem deployment).We are supporting a manufacturing company that has been an IFS customer for many years (starting from Apps 8, later upgraded to Apps 10) with active maintenance/support continuity. The company is now evaluating a transition to IFS Cloud while still keeping the environment on-premise.During the transition discussions, several additional subscription components and third-party requirements appeared as part of the proposed model. We are trying to better understand what is generally considered standard or mandatory in real-life upgrade projects.Especially for companies moving from Apps 10 to IFS Cloud:Were Oracle EE subscriptions mandatory? Was IFS Cloud Foundation / Remote Deployment mandatory even for on-prem installations? Were tools like BPA, Industry Lobbies, 2C8 Modelling Tool, etc. r

Version 24.1.22 I saw an older post asking if there was a way to connect multiple documents to an object, which was eventually implemented as a feature.  I was curious if there was a similar feature that allowed users to connect multiple Objects, like Inventory Parts, to a Change Request. If so, was this also implemented in 24R2, or a later version?

Hi,Is it possible to restrict a specific user to B2B access only, So that the user cannot access the aurena client and can access only the B2B client? 

Hello, Is it possible to delete the filter in this dialog screen?