Upgrades & Updates

We are about to begin our implementation journey to IFS Cloud. Does anyone know where I can find IFS’ detailed documentation methodology (phases, detailed definitions...)?

Hello,On our PRE production we did an upgrade from 25R1SU05 to 25R2SU05, andall IFS Core tables XXX_TAB has become XXX_RTB and XXX_TAB became a view problem: all our custom tables form IFSv8 are not migrated and stay XXX_TAB causing compatibility issues.Anyone expérienced this issue

When we went from IFS 9 to IFS 10, we were required to install a deprecated java print agent in order to use the socket spooler to send .zpl labels to our Zebra printers.  We’re getting ready to upgrade to the latest version of IFS Cloud.What is the solution for .zpl label printing in IFS Cloud?

Hi!I have a customer where we recently installed the IFS Solution ID 312399 which is supposed to contain security patches for IFS10 middleware.Now when they run their security scanning software, it still finds old versions of log4j.jar and commons-text-1.1.jar that is know to have vulnerabilities. Aren’t these supposed to have been replaced withIFS Solution ID 312399?

We are upgrading a client to 25R2.I notice that there are some Permission issues which need to be resolved by amending the Projection Actions permissions on the Projection Action grants. Currently these are being identified through user testing after which the amendment to the projection takes place.Was there an easier to identify these changes (rather than rely on user testing) ?

Hello, we are trying to find if you can roll an environment back from 25R2 to 25R1 or any other major release in the use place if you wanted to go back? We are unable to find this information docs.ifs.com or knowledge base. And it is possible, can anyone please share steps or document on how to request that.

Hi Community,What is required to proceed further and get past this error when trying to perform Impact Analysis from the Build Place in preparation for next release update?Thanks for helping 

I’m currently testing the 25R2 SU 4 update, and I need to raise a serious concern from a user perspective.One of the changes introduced — the new color scheme for conditional formatting in tables — is extremely problematic, especially in dark mode. The colors are now so similar that they’re practically indistinguishable. This completely defeats the purpose of conditional formatting, which is supposed to help users quickly identify important information at a glance.Frankly, this change feels like it wasn’t properly tested in real-world scenarios. If it had been tested in dark mode even once, this issue would have been immediately obvious. For users who rely on dark mode daily, this isn’t just an inconvenience — it actively disrupts workflows and increases the risk of missing critical data.

Hello everyone,I would appreciate hearing experiences from companies that migrated from IFS Applications 10 to IFS Cloud (on-prem deployment).We are supporting a manufacturing company that has been an IFS customer for many years (starting from Apps 8, later upgraded to Apps 10) with active maintenance/support continuity. The company is now evaluating a transition to IFS Cloud while still keeping the environment on-premise.During the transition discussions, several additional subscription components and third-party requirements appeared as part of the proposed model. We are trying to better understand what is generally considered standard or mandatory in real-life upgrade projects.Especially for companies moving from Apps 10 to IFS Cloud:Were Oracle EE subscriptions mandatory? Was IFS Cloud Foundation / Remote Deployment mandatory even for on-prem installations? Were tools like BPA, Industry Lobbies, 2C8 Modelling Tool, etc. r

Version 24.1.22 I saw an older post asking if there was a way to connect multiple documents to an object, which was eventually implemented as a feature.  I was curious if there was a similar feature that allowed users to connect multiple Objects, like Inventory Parts, to a Change Request. If so, was this also implemented in 24R2, or a later version?

Hi,Is it possible to restrict a specific user to B2B access only, So that the user cannot access the aurena client and can access only the B2B client? 

Hi IFS team, I am getting below error while installing MT for IFS cloud 25R1 . [Fri Apr 24 14:30:26 UTC 2026][MTINSTALL] - INFO: Generating symmetric-keys. These will only be persisted if the secrets, 'symmetric-key' and 'bpa-odata-symmetric-key' does not exist.[Fri Apr 24 14:30:26 UTC 2026][MTINSTALL] - INFO: Running middle tier install step[Fri Apr 24 14:30:30 UTC 2026][MTINSTALL] - INFO: Repo updated successfully.[Fri Apr 24 14:30:30 UTC 2026][MTINSTALL] - INFO: Using local chart.[Fri Apr 24 14:30:30 UTC 2026][MTINSTALL] - INFO: Running dependency update..[Fri Apr 24 14:30:32 UTC 2026][MTINSTALL] - INFO: Dependency update failed. Retrying in 1 minute...[Fri Apr 24 14:30:32 UTC 2026][MTINSTALL] - INFO: Retry attempt: 1 of 5[Fri Apr 24 14:31:32 UTC 2026][MTINSTALL] - INFO: Dependency update failed. Retrying in 1 minute...[Fri Apr 24 14:31:32 UTC 2026][MTINSTALL] - INFO: Retry attempt: 2 of 5[Fri Apr 2

Hello, Is it possible to delete the filter in this dialog screen?  

Hello, we are upgrading from 11.5 to 11.8.4 and I’m testing the creation of a form, process, stage notification email (smartmail) using action processor.  when I try to close the task before the notification stage in the process, this error appears:  The Action Type 'SENDMAIL_GEDS_ATIP' is invalid for Event Type 'CHANGE'. One or more of the above errors was generated attempting to create Task Events from the process 'undefined'. There may be a configuration issue preventing you from progressing this process. If you are not sure why this is happening, please contact your administrator for further assistance.Bear in mind that the old ones from 11.5 work and I just recreated it from an old action type that does work.I believe I’ve checked everything I can to make this work.  It’s not live yet, were still in the testing stages and need to have this working before we go live.   

Just wondering if anyone knows an exact date when support for IFS cloud 24R1 ends. I can see the last SU (SU23) was released last week and I am currently testing 25R1 through the business in our test environment. Just need to get a steer on how long I can take for testing before I need to deploy to production so I am not out of support

I have reviewed the official documentation regarding Clean and Drop scripts in the upgrade process:https://docs.ifs.com/techdocs/25r1/070_remote_deploy/040_upgrading_system/040_deploying_upgrade/040_clean_drop_scripts/I would like to clarify whether executing the Clean and Drop scripts is considered a mandatory step in all upgrade projects, or if it is optional and dependent on specific conditions (e.g. project scope, environment, type of customization).In actual implementation projects, are there cases where these scripts are intentionally not executed, and if so, what criteria or risks are typically considered when making that decision?Any guidance or best practices from the field would be appreciated.Thank you.

Hi,I’m getting error while using ‘Customize this’ option in developer studio on the core files.Dev studio version: IFS Developer Studio 18 (Build 26.1.1113 2026-04-16).This is happening after updating the IFS Developer studiojava.lang.ClassNotFoundException: org.eclipse.jgit.transport.CredentialsProvider    at java.base/jdk.internal.loader.BuiltinClassLoader.loadClass(BuiltinClassLoader.java:641)    at java.base/jdk.internal.loader.ClassLoaders$AppClassLoader.loadClass(ClassLoaders.java:188)    at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:525)    at org.netbeans.ProxyClassLoader.doFindClass(ProxyClassLoader.java:223)Caused: java.la

Hi all. I have a problem trying to unsubscribe of a Subscription (when a field is updated)The version is:Application service update: 24.1.1Framework service update: 24.1.9IFS Cloud Web version: 24.1.9.20250205094114.0IFS OData provider version: 24.1.9.20250205063243.0 The steps:I edit the subscription. Then I click on Unsubscribe: And an error is displayed The text is:<<IFS Web Versi

After installation of 25R1 SU10, the ifsapp-iam pod in the middleware is not starting and is showing the following error. Has anyone experienced this issue? If so, could you please provide the resolution steps?============================================================root@rd-test-mw01:~# microk8s kubectl logs -p deployment/ifsapp-iam -c ifsapp-i                                                                                                                                                          am -n rddata-ifs-testContainer initiated at Fri Apr 17 13:10:34 UTC 2026SECRETIMAGE_VERSION=Thu Mar 5 07:53:49 UTC 2026 1.0.6ALPINE_VERSION=Thu Mar 5 07:53:49 UTC 2026 3.23.3BASEIMAGE_VERSION=Thu Mar 5 07:53:49 UTC 2026 1.0.70CERTIFICATE_HANDLER_VERSION=Thu Mar 5 07:56:05 UTC 2026 1.0.8JAVAIMAGE_VERSION=Thu Mar 5 07:56:05 UTC 2026 2.0.9No certificates are loaded for database-certs ..No certificates are loaded for ifsapp-iam-cert

Hi, I am having trouble adding conditional formatting to the Customer Order Lines for the Contribution Margin Rate column for anything less than a certain percentage. Any ideas? This is in IFS Cloud 23R1  Thanks!

Dear,As per the technical documentation, Ubuntu 22.04 is specified as the supported OS for 24R1 SU19.However, for one of our customers in remote deployment setup and current version being 24R1 SU04, the Ubuntu OS upgrade / new environment provisioning is planned approximately two months later, while we need to deploy SU19 in Production earlier to address bug fixes.In this context, we wanted to understand - 1: What is the technical impact of deploying 24R1 SU19 without upgrading the OS to Ubuntu 22.04?2: Can 24R1 SU19 continue to function on current OS Ubuntu 18.04 or Ubuntu 20.04, and if so, is this supported or only technically feasible?3: What are the key technical dependencies, limitations, or risks associated with running SU19 on these older OS versions? Thank you!

Client error is popping up with different users from time to time while performing different transactions (invoice posting, invoice authorization, project forecast, quick report etc).Error disappears after reloading the page, sign out-sign in. It doesn’t pop up all the time, occurs randomly and you can’t recreate it. Some users specify client error occurs after the page has been idle for some time.This issue started to pop up since we moved to the cloud. 

Our several customers use Oracle SE2 in IFS Cloud.However the IFS Cloud 25R1 Deprecated Features Log announced that SE2 support will become deprecated starting with 25R2 on September 2, 2025, and EE will be mandatory.Upon confirmation with IFS, we found that if SE2 remains unchanged, updating to 25R2 will result in compilation errors, and the update cannot proceed unless EE is used.After explaining this to our customers, there has been significant backlash.Being told this now makes it impossible to respond in time,but couldn't such an important announcement have been made a bit earlier?And are there any other customers experiencing difficulties? 

Hello, I was trying to apply update my IFS Cloud, which is currently in 23R1 and I want it to be updated to 23R2 and then after successful updating, move it to 24R1. But after updating the Customer Baseline Repository from 23.1.4 to 23.1.24 and creating a topic branch, when I’m trying to order the environment, I am getting a very fresh environment and all the customizations we made with custom events and pages etc. are lost. I am not sure how to implement the update from here with implementing our customizations. I f anyone can provide the documentation regarding which shows how to clone our current solution repository to topic branch and then merge it, it will be really helpful.Thanks & Regards,Mani

Hi all,We are exploring the use of Oracle Edition-Based Redefinition (EBR) in our environment to support zero-downtime database changes during upgrades and deployments.I would like to understand if EBR is supported or recommended in IFS Cloud environments, particularly in scenarios involving customization or extension of database objects (e.g., projections, custom fields, or PL/SQL logic).Specifically: Does IFS Cloud officially support or restrict the use of EBR? Are there any known limitations or risks when enabling editions on schemas used by IFS? Has anyone successfully implemented EBR in an IFS environment (Apps 10 or IFS Cloud), and what was your experience? Are there recommended best practices for handling database changes without downtime in IFS, if EBR is not applicable? Any guidance or real-world experience would be appreciated.Thanks in advance!