Upgrades & Updates

Hiwhen will the sizing guide for 25R2 be released please? thanksGary 

Hi guys, I would like to understand how the SU and GA versions works. So the specific question is: When I have for example 25R1, is it coming with all fixes release before this version? And the SU, if I install SU1 and SU3, Will I lose the fixes from SU2?Thanks,Gianni Neves

Hi All,Can anyone help me understand how to setup data to the Analyze Segregation of duties window? Best RegardsPramod 

Hi,I’m seeking some guidance on Report Studio. This looks like a good tool for working with report layouts within IFS Cloud. I have picked up that there might be some limitations when working with custom fields and possibly with printing of these .rep reports. Can anyone share their experience on these limitations?Also, I checked the 24R2 and 25R1 Roadmap and do not see Report Studio mentioned.  Should we expect updates to the Report Studio functionality in upcoming Releases and/or Service Updates?Thanks

We’re part way through IFS Cloud technical upgrade (IFS10 to 25R1). We have an inhouse team who did front end CRIM work in 10 and we decided that we’d do the CRIM uplift inhouse and into Build Place, rather than the front end.It’s been a very steep learning curve for the team to get up to speed and navigate through all the complexities of Build Place, the tools around it and the Branch, Sanity & Delivery builds. I’m just wondering how many customers have gone down this route in a technical upgrade, or either: Continued with customisations in the front end? or Outsourced the Build Place activities? It’s a hindsight question as we are progressing with the Build Place, but interested what others have done and the pro’s and con’s of itThanks Dave

Please advise if changing the supplier after release of a quotation is possible.  We get an error that says it is not, have to cancel the line and re-enter it to choose an alternate supplier.This should be standard functionality even if it changes to revised status.  We should not be locked into the supplier only because we released the quote.

Hi,  When will 25R2 release notes be available for customers? I believe we would usually have the Release Notes by now with 3 weeks to go until GA of 25R2.  I understand that I have the road map for 25R2 but it's the detailed release notes that I'd like. :)  Thanks Tom  

Hello, i have a weird issue. The first time someone logs into our IFS Cloud environment the login screen looks different. If i use incognito or InPrivate i am able to replicate the issue so i assume it is cache related. It started happening after our latest delivery (ServiceUpdate 24.2.10).First login:Second login:Any tips?

We have errors in 25R1.3 that has been solved in 25R1.4Is this service update available for customer ?

Hello,Our team currently has the 21R2 User Guide for Freight Integration - IFS Cloud. This is Revision A2 updated by KARAUS on 4/7/2022.We are looking for a newer version. At least 24R2 if possible.Thanks

Hi @All,I´ve one question, we just installed Update 27 in APPS 10 and got now a strange error message, when we tried to change a weight (WEIGHT_NET in PART_CATALOG) for a part that is in use.The message tells us, that it is not possible to change a weight after there is a invoiced Shipment/customer order for that part.Is this a bug or a “new” function in IFS which cames with the update (we updated from 13 to 27)?Does anyone have experience with that issue?Thanks for any feedback.BRAndre

Can someone confirm what tables are not copied from Prod to UAT/CFG during a database clone? We are on 23R2 upgrading to 24R2 and I noticed that the database clones? I created a support ticket to learn this but they said I should post it in community instead. Thanks!

 …  where the numbers comes from, what are counted?  

For planners and buyer/procurement teams. The inventory part availbitly planning overview, shows the status “Arrived” for materials that have been returned to the supplier.I think it should have a Status “RETWORK” like in Transcation History In this example, parts have been returned to the supplier using the following process steps. Generated a Return, by entering a “Qty to inspect” in the Receipt IFS opens the orginal Purchase Order Register Inspection Results Print a Return Note.Transaction History show the items as, RETWORKHowever for planners and buyer/procurement teams it is not clear that the parts have been returned to the supplier, even if they then check Purchase Order Lines History, is has status arrived which can then cause warehouse teams to look for the materials.  I think that this will help many IFS users worldwide.

Our several customers use Oracle SE2 in IFS Cloud.However the IFS Cloud 25R1 Deprecated Features Log announced that SE2 support will become deprecated starting with 25R2 on September 2, 2025, and EE will be mandatory.Upon confirmation with IFS, we found that if SE2 remains unchanged, updating to 25R2 will result in compilation errors, and the update cannot proceed unless EE is used.After explaining this to our customers, there has been significant backlash.Being told this now makes it impossible to respond in time,but couldn't such an important announcement have been made a bit earlier?And are there any other customers experiencing difficulties? 

- Failed in the "Post Check pods and apps" stage with the following error:------------------------------------------------------------------------------------------------------------------------------------------fatal: [localhost]: FAILED! => {"attempts": 20,"changed": true,"rc": 1}STDOUT:deployment "ifs-file-storage" successfully rolled outSkipping check of ifs-virus-scanner...deployment "ifsapp-am-workqueue" successfully rolled outdeployment "ifsapp-amm" successfully rolled outdeployment "ifsapp-application-svc" successfully rolled outdeployment "ifsapp-client" successfully rolled outdeployment "ifsapp-client-notification" successfully rolled outdeployment "ifsapp-client-services" successfully rolled outERROR .... Deployment ifsapp-connect is not ready !!! ExitSTDERR:error: deployment "ifsapp-connect" exceeded its progress deadlineMSG:non-zero return code

Hi!Where can I find the PPT with Release Notes or “Whats New in IFS Apps 10 Update XX”? I’m looking for PPT för update 22, 23, 24, 25 and 26. 

Hi,Does anyone have any information on how Oracle EBR is used in 25R2? I can see in the documentation there is a readiness tool to change the database objects to become editionable but I’m looking for information on whether anyone has run this or what issues they have faced? https://docs.ifs.com/techdocs/25r2/060_development/027_base_server_dev/225_reduced_downtime_delivery/020_code_changes/010_ebr_changes/We’re interested in looking into no downtime releases for remote deployments so if anyone is able to assist it would be much appreciated.Kind regards,Adam

In Customer Order Lines, we would like to use the “Create Task” function to do some extra monitoring of an order line.  We can create the task, but are running into problems if the person assigned to the task is out of the office and someone else is covering for them.  We are getting error messages “Only Assignee can reassign the task”, “Only Assignee can complete the task”, and “Only Assignee can edit the task”.  How might we allow another to take over the task and work on it?We are using Aurena Apps10 

This stage is in progress for two days. 

In 2024, IFS Unified Support introduced the Hypercare programme—a dedicated initiative to provide customers with extra support during their project go-live.Why Notify IFS About Your Projects?IFS is committed to ensuring customer project success. The Hypercare programme offers a structured support framework to help IFS Application customers navigate go-live smoothly. By proactively identifying potential risks and offering expert guidance, we aim to safeguard business continuity and deliver a seamless transition to live operations.The earlier you inform us, the better we can align the right resources to support your go-live timeline.What We Ask of You You play a key role in helping customers deliver successful projects. If you have a partner relationship in the Service Centre, you can view and update customer projects directly—please help us keep this information current.If you don’t yet have a partner relationship, we recommend setting one up. Customers can enable this via self-service.

I tried submitting a case with IFS on this but was advised to try here first. Please advise if anyone is able to help with what we are experiencing below. We are hosting ourselves on-prem and recently upgraded from IFS 9 to 24R1. TL;DRThe <server> cluster is in HA mode but it is not using the typical robust cluster state database software that we would expect in a production ready environment (using Etcd). In addition to that, each node refers to itself for the Kubernetes API instead of a load balanced IP address in the event a node goes down. This is symptomatic of a non-production/non-enterprise setup. Microk8s is best suited for small, single node implementations and/or local development. It does have addon features to provide HA and other production style features, however, those features are not very robust. This is how IFS chose to package their product, and they don’t appear to offer any other on-prem options. So, we appear to be stuck with it as is. As a reference for the

Hi Team, we are going to upgrade IFS 9 to IFS cloud . it should be via IFS 10 & then IFS cloud . Anyone have done the same & could you Please share the steps for same with script. RegardsSuraj

Hi,We are working on upgrading our IFS 10 UPD 22 version to IFS Cloud 25 R1.Upgrade. This will be On-Prem to On-Prem UpgradeWe would like to know whether the database upgrade can be performed in a customer-hosted (On-Prem) interim environment rather than doing it in an environment hosted by IFS. I would greatly appreciate it if someone could provide some insight into this matter.

Dear IFS Experts, We are currently upgrading two IFS customers: one from IFS 9 to IFS Cloud and the other from IFS 10 to IFS Cloud. Both customers are already hosted in the IFS Managed Cloud, and they will continue to be hosted there after upgrading to IFS Cloud. This means we cannot upgrade directly on the IFS use place production environment in the Managed Cloud. Instead, we have to use an interim database outside of the Managed Cloud to run the upgrade scripts. This approach requires us to: Export (Data Pump) the current database (based on IFS 9 or IFS 10). Upload the dump file to Azure Storage. Download the dump file from Azure Storage to the interim environment to prepare for the upgrade. Import the dump file to the interim database. Perform the upgrade. Complete all validations. Create an Oracle PDB Archive file as per the IFS Managed Cloud procedure. Upload the PDB Archive file to Azure Storage. Download the PDB Archive file from Azure Storage to the IFS live production environm