Assets (Asset Management)

We have create a Work Task for a serial object with supllier warranty.On the serial Object I have connected the Supplier Warranty and aslo on the Master Part but on that you can't connect a supplier.On the Work Task - Object Information , there is the line with Warrant Information but is it needed that a supplier is available to receive Supplier Warranty, see screenshot.

Hi IFS, We have a scenario, we perform some work for the customer then for additional work its required to get the customer approval. For this we create an additional task with planning lines where its required to create a service Quotation. However when I create a Quotation from the work order header, this includes all task but not the one we just need customer acceptence. How to handle this in Cloud? We dont need to create a service quotation for the first task as it has performed as per customer contract agreements within the accepted limit. How I can include just the one Task in the service qutation? Thanks, KM

We are currently on 24R1 SU6, and notice that the Property Name “FINISH_WITH_TASK” not is documented here or in 24R2. 🙄 I changed the value from FALSE to TRUE in our test environment. I had a WO in status Work Done, and 2 work task where one was Finished and the other one Work Done. The expected result was that the WO should change status to “Finished” when the last work task was changed to Finished. The actual result was that the WO changed to status Reported. I changed the value back to FALSE, and re-tested the same scenario again and got the same result. It seems like the the property not is used in any logic. Is there any planned changes related to the functionality for this object property to 25R1?

The attached presentation covers the overview of Compatible Unit, explaining the basic functionality with respect to what it is used for and how it is used in Enterprise Asset Management (EAM) solution. NOTE: Please run the presentation in slide show mode in order get a good effect in animations.

When using the command ‘Copy Customer’ on page/Customer/Form we get error message ‘ORA-20121: CustOrdCustomer.INSERT: Field [CONSOL_RENTAL_IVC_SERIAL] in Customer may not be specified for new objects.’ Any idea how to prevent having this error? We are running on 23R2.

I created a Workflow Configuration (Portal and mWO) for Work Task where the action “Task Measurement” is enabled and defined as “Mandatory”.in IFS Cloud 24R2. When I completed a Work Assignment of a work task without registration of any measurement, I expected that I get a message. Is this functionality only working for mWO and not for Technician Portal?

I don’t know if I don’t understand the process or there’s a bug, but when I set up SFM for a simple function such as exhaust in the example of this procedure with two causes for the same component, it acts really weird: It duplicated one of the causes when there are two different ones set up. (I even redid them from scratch to make sure I didn’t mess up) When you select a template that has two causes for one component, it highlights both, but only brings in the one template that applies to both. Where do the values such as Function, Type, Cause, and Component end up on the work order/Work Task? These are valuable KPIs. Attached is the write up for a customer I’m working on. They really want to use SFM. @Mayura Wasantha - I know you’re crazy busy, but who can help me with this?

Tool A has been checked out, and Tool A can still be assigned on a work task, does the system not have a corresponding restriction or reminder.

Hi all, Direct issue from the Tech Portal require that the users first select a location and the system filters down the parts that are in stock in that location. This is not really helpful as the techs don’t know where the parts are located in their remote warehouse;instead, our techs would like to first select a part and then pick the location after. Is this doable? Is there a reason why the system asks a location first? We’re on Cloud 23R2. Thank you.

In Service Contract Invoicing Parameters is defined as periodic Prices is entered as below when we generate the Invoice, invoice from date is 2/1/2024 and to date 3/31/2024, user requirement is invoice from date 2/1/2024 to 4/30/2024. is there a way to set up this ? Version: 22R1

To plan and schedule work tasks from a work order on Dispatch Console, I’m trying to get the scheduling dataset up and running. However, I’ve been unable to connect the Maintenance Organization Site to the Scheduling Dataset. Individually, I can see the options in the dropdown for both, but when I select a value for either the Maintenance Organization Site or the Scheduling Dataset, the other option disappears. Could I be missing a data setup that enables the connection between the Maintenance Organization Site and the Scheduling Dataset? Thank you

In EAM Solution for IFS Cloud 24R2, one of our customer is looking for Multi Company Work Order Execution Solution. Work order will be created in company A and work task will be created under same or different company site combination. Financials will on the individual task site and their posting control set ups based on site. Below is how requirement looks like - Work Order No: 55 Company A - Site A1 Work Task No: 122 Company A - Site A1 Resources - Person, Material and Tools @ Site A1 will be used Work Task No: 123 Company A - Site A2 Resources - Person, Material and Tools @ Site A2 will be used Work Task No: 124 Company B - Site B2 Resources - Person, Material and Tools @ Site B2 will be used Thanks in advance for your reply.

Hi! Where can I find the Interval setting for events in PM actions in IFS? I want to configure different PMs to generate at different intervals within the same event. I´m usin IFS Cloud. Its described in a answer 3 years ago; “When you enter the event data into your PMs you just enter as follows. PM ‘X’ - Event = <event name> , Start = 1, Interval = 1 PM ‘Y’ Event = <event name> , Start = 1, Interval = 3 Now when running your event generation for event <event name> you will get PM ’X’ generated each time and PM ‘Y’ every third time.” kind regards Emma

EquipmentObjectMeasHandling.svc is used a lot by the customers to retrieve measurements through external systems. However, this API is a standard projection API and not suitable for integration purposes since there can be changes within API due to defect fixes and development. Therefore, it's quite useful to introduce a separate integration API to handle measurement insertions externally. From IFS Cloud 25R1 Release onwards, a new ObjectMeasurementService has been introduced with actions mentioned below. Invoke action CreateMeasurementWithBusinessKeys : This action is used to create a measurements for an equipment object using Business keys (Contract, MchCode, TestPointId and ParameterCode). Invoke action CreateMeasurement : This action is used to create a measurements for an equipment object using Technical Keys (TestPntSeq, ParameterCode). Invoke action MarkReadingAsIncorrectWithBusinessKeys : This action is used to mark a reading as incorrect using Business keys (Contract, MchCode,

there is an requirements that multiple activities should be added to one work order. reason behind this is there will be dependencies for activities. Can we create from a project activities like Act1, Act2 etc...as work tasks(1,2 etc..) and add to one work order. any possibilities to match the above requirements.

Hi, with request contract i don’t see the functionnality to link or add action PM on a service line. It exists with service contract. to generate workorder from contract . the only possibilty is it to use service contract ? Thanks Regards

Hi, We’re on Cloud 23R2. I’ve noticed that when issuing parts directly using “direct issue” on the tech portal, the parts aren’t registered under the Material tab in the work task, but only registered as costs. This might be confusing as everyone looks at the Materials area on the work task to see what parts were issued, where the direct issued parts now don’t appear. What was the reasoning behind it? Is that a bug?

Hi, When the contractor done the Reports in B2B, we can see these as Cost lines in the work Task. Then how we can create the supplier invoice for paying the supplier? Shoud we create a manual PO ading a Purchase parts and receive the PO then invoice it? This seems not very linked all manual processes? Thank you,, KM

Hi, We’ve set up remote assistance in our cloud environment and encountered an issue when making a call between two members of the same group. The recipient does not receive a notification for an incoming call and only sees missed call in the call logs afterwards. Has anyone experienced this before? if so how did you resolve it? Thanks in advance for your help.

Hello, As I understand, if I assign certain users to a certain warehouses in the form "Users Connected to Warehouses" for this user in the form “Inventory Parts in Stock” should only be visible inventory parts in stock related to those warehouses. But I still see all warehouses in “Inventory Parts in Stock”, even if assigned only some of them: What should I do to restrict visibility of certain warehouses information in the form “Inventory Parts in Stock”? Thank you beforehand:)

Hello Community, I hope you're all doing well! I have noticed that when navigating certain pages in our Tech Portal, the record selector automatically appears. This can be quite challenging, especially on smaller screens like iPads or mobile devices, as users have to manually hide it each time, which can be cumbersome. Is there a way to set the record selector to be hidden by default across all screens in the Tech Portal? This adjustment would significantly improve the user experience on smaller devices. Thank you for your assistance with this Thanks and Regards. Aravinda

Hi, We are currently working on upgrading our IFS 10 version to IFS Cloud 24R1 version. It was noticed that Resource tab is not available under the Prepare Work Order> Tasks Tab Resources can be planned under PM Actions’ Tasks. We would like to know whether this is the standard behaviour in IFS Cloud or are we missing the other tabs in Prepare Work Order page due to any set up issue. Thanks, Thilochana

Is there a way to display the Current Portion of a Lease in IFS? Ideally would want to be able to reclass the entries monthly into their own current and non-current accounts rather than a singular Liability account. Is this possible? From IFS: Want to show:

Hello, Do I understand right, that document file for e-signing in IFS Cloud could be sent for signing only in the context of some IFS business object? There: ​​​​​​ But the file cannot be sent for e-signing straight from Document Revision record. Or I am not right and it also can be sent from Document Revision Record too? Thank you beforehand for the answer:)

We are still processing this information: Please confirm that we understand correctly the changes related to the removal of the Allocate Resource Gantt and Resource Monitoring Gantt tasks: The functionalities in the task will be fully preserved - Resource Management > Resource Analysis > Resource Analysis The functionalities in the task will be fully preserved - project Management>Plan and Execute > Project Gantt These tasks will be removed: Maintenance > Work Management > Execution > Resource Monitoring Gantt Maintenance > Work Management > Preparation and Planning > Allocate Resource