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247 Topics

AccHarprSDo Gooder (Partner)

asked in Support & Services FAQs and Help

(IFS CLOUD)Hello,I have created the Inventory part with multiple serial parts connected to this, to use them for Rental functionality. In Inventory Part in Stock, One of the Serial Part is showing as Reserved (Reserved Qty: 1) with Ownership as Company Rental Asset. How I can un-reserve the part to make it Available to use on other projects?

23 hours ago

Lycanthrope74Do Gooder (Partner)

asked in Support & Services FAQs and Help

Academy Courses - Knowledge check

HiNew to the Community Forum as a Partner - I was just wondering if anyone had come across any way in the Academy Courses to review Knowledge Check questions, once you’ve passed the Knowledge Check? I got one question wrong so, I would like to know which one it was I got wrong so that I can bone up on the course material for that particular section before proceeding to the final Knowledge Check.Is there any way to do this? Many thanks.

3 days ago

mehmetsahin1755Do Gooder (Customer)

asked in Support & Services FAQs and Help

I can not enter https://formauth.ifs.com/

Hi,I can not enter https://formauth.ifs.com/. Can you help me?

5 days ago

mehmetsahin1755Do Gooder (Customer)

asked in Support & Services FAQs and Help

How to add new user in IFS Lifecycle?

Hi, I am Mehmet from Polipa Plastic. I need to add new users in IFS Lifecycle for technical support.

8 days ago

MPOSDo Gooder (Customer)

asked in Support & Services FAQs and Help

Inventory Part at Customer stock and RMA return on same Part

Hi All, In the Past when we had Serial Object related items delivered to Customers and activated these Customers and products (Serial Objects) as Consignment stock we saw that the parts where in Inventory at the Customer.Than when we created an RMA to return these Parts.When the product arrived we try to receive, but than the system would generate the following message :“ First the product needs to be consumed, before you can receive it “We than had to go to the “Customer Consigment Consumptions” and click Report Consumed. At that point the ownership was transferred from Company owned into Customer owned.We than would go back to the RMA and receive it in our stock as company owned again, without any problems.This was the case in 22R1/22R2, which was really good!The only thing we saw was that when the customer was not the same on the RMA than where the stock was laying we would not receive a message and we had the product on stock, but also the same product/serial object in Inventory at

11 days ago

IFS CommunitySidekick (Employee)

published in Announcements

The IFS Unleashed Training courses are designed to enhance your expertise and help you make the most of IFS Cloud. A new course has been added due to popular demand and we’re expecting all sessions to sell out – so book your space fast! The available training courses are: · IFS Cloud for Manufacturers: Elevate your manufacturing expertise, increase operational efficiency, and drive sustainability. · User Experience Tailoring in IFS Cloud: Customize the user experience to make your users feel at home. · Mastering IFS Cloud Build Place: Gain total control over customer solution management. · Technical Experience Tailoring in IFS Cloud: Simplify configurations and enhance your technical proficiency. · Unlock the Power of Workflows in IFS Cloud: Master business process automation with effective workflow configurations. Learn more about each course here or check out the agenda at ifsunleashed.com Each course is priced at $999 and offers a transformative learni

480

11 days ago

AbdelSidekick (Customer)

asked in Support & Services FAQs and Help

How could i create a custom field in MWO

We would like to add a custom field to MWO, we followed the following answer (https://community.ifs.com/service-touch-apps-mwo-mro-43/mwo-customization-new-field-14556) we made all the steps but we are blocked on step 11. Where could i find the UI DESIGNER ?How could we use UI DESIGNER please. For information we use IFS APP10 EE UPD 18

11 days ago

Firdosh MalesariaSidekick (Customer)

asked in Forum FAQs & Help

User can't be able to approve the invoices

Hi Team,User can't be able to approve the invoices, all options are greyed out. Error message:

14 days ago

Greatdi1Do Gooder (Customer)

asked in Forum FAQs & Help

Provide Code field - change default

Under Engineering parts the field “Provide Code” is a drop down box that is currently defaulting incorrectly. How can I change the default of this field?Logical Unit: EngPartMasterView: &AO.ENG_PART_MASTER_MAINPackage: &AO.ENG_PART_MASTER_APIDefault Where: Default Order By: Attachment LU: EngPartMaster Control: colsProvideWhat's this ID: colsProvideSQL Column: PROVIDEEnum: &AO.ENG_PART_PROVIDE_API.EnumerateClient Field Flags: FIELD_Required, FIELD_Insert, FIELD_Update, FIELD_Query, FIELD_Attribute

17 days ago

jegarciaDo Gooder (Customer)

asked in Forum FAQs & Help

How import a FACT_XXXX

Hi, I have a “ins” file that exported from “Solution Manager/Business Reporting & Analysis/Information sources” making right click and selecting the “Export” option; then how I can import this file in the “Information sources” again.

17 days ago

shashank.gujarathiDo Gooder (Partner)

asked in Support & Services FAQs and Help

Order report creation

Hello Experts,I need your advice on a scenario.For our client in 23R1 cloud version we are creating a fresh new order report. We would be creating new model file. All other components like RDF , Layout will also be created newly.Is this considered as Modification or Configuration (In terminology of CRIM) ?My understanding is that it is not modification as we are not touching the core.Can you please let me know your thoughts on this.Regards.Shashank

18 days ago

ckmyersSidekick (Customer)

asked in Support & Services FAQs and Help

Can you import Location (ie Building and Address Data)

I’m working on a project to clean-up and update all the Building Addresses for our offices.My thought was if I had an SQL DB that assyst could pull and synch the location Data, we could automate the changes in assyst whenever the SQL DB is updated. But I couldn’t find what I was looking for, probably due to not knowing what I should be looking for in the docs.I’ve checked the assystETM, and Database Table: Building documents online, which if I’m not mistaken, if I created a table that matches the Table structure it could be imported.Any ideas and/or suggestions greatly appreciated.C.

18 days ago

IFS CommunitySidekick (Employee)

published in Announcements

Interruption Notice - Issues with IFS Portal Account Registration and Password ResetNews

Dear IFS Community MembersIFS Portal is currently experiencing issues with registering for a new IFS Portal Account and resetting passwords for existing accounts. Users attempting these actions may encounter the following error message: Our technical team is actively working to resolve this issue. However, we do not have a specific timeline for when the problem will be fixed. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore full functionality.Thank you for your understanding.Best regards,The IFS Community Team

390

19 days ago

neha28Do Gooder (Customer)

asked in Forum FAQs & Help

Task expression doesn't work for assyst user lookup field

Hi everyone, We have created a custom lookup field which fetches the assyst user profiles of the users. And we are trying to execute a fulfil task assigned to that Assyst user’s SVD. But unfortunately, the expression doesn’t seem to work when assyst user profiles are fetched in the custom field, while it worked when we fetched contact user profiles in the field. Please help with this issue.Thank you in advance.

20 days ago

IFS CommunitySidekick (Employee)

published in Forum FAQs & Help

How to Report Inappropriate Content

How to Report Inappropriate Content to a ModeratorIf you come across a topic, content or comment that you believe should be reported, please follow these steps:Click on the three dots at the bottom right of the post. Select "Report" from the dropdown menu. An external link was removed to protect your privacy. When to Report a Topic or Comment:Spam Advertisement Soliciting Harassment Private information (e.g., email address, phone number) Any other content that violates our An external link was removed to protect your privacy.If you're unsure whether a topic or comment should be reported, please report it anyway. A Moderator will review your report as soon as possible and take appropriate action if necessary.Thank you for helping us maintain a safe and respectful community.Best regards,The Community Team

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21 days ago

JukkaJSidekick (Customer)

posted in Support & Services FAQs and Help

Loss of Send Email Option for Customers

Hi. Changes this big should not be hidden inside periodical maintenance notifications. This change in email usage has a great possibility to do massive harm in the capabilities for communication between the vendor and customer. In our case we have a light (and sufficient) email-integration in use between our own and IFS’ ticket portals. Now it’s unclear if this will work from now on. It is vital to have it working. Will get back to this after talking about it in more detail with our IFS consultant.

22 days ago

Romain_SNPDo Gooder (Customer)

posted in Support & Services FAQs and Help

Ifs print agent

Hello everyone,We are using ifs print agent on 2 differents computers (Windows 11 OS, 16giga ram and the computer is not doing anything else excepted executing print agent 24/24 and 7/7) for our production labels.We are on ifs cloud latest release and version.For some unknow reason sometimes one of the print agent stop to work (sometimes the rest services and server avaibility turns to red, sometimes it’s still displaying “status ok” but in reality nothing work anymore). The log file isn’t telling us why and the origin of the problem.It also already happen that both ifs print agent on both computer stopped at the same time, we had to uninstall/reinstall the print agent to make it work again.Does anyone else already experienced that kind of problem ? It is mandatory to install this on a “dedicated” server ?Thanks for tips and answers.

24 days ago

jegarciaDo Gooder (Customer)

asked in Support & Services FAQs and Help

A Quick Report with Row Type and SQL Statement

Hi, I need a Quick Report with GROUP, ORDER, SUM, ROUND, etc, like a SQL Statement very complicated, but I need the “Row Type” in this quick report, like this: (this is a proposal) I know that this not exist., but I need have navigate to a subcontract with “View details” but with SQL Statement. Atte. Javier García.

25 days ago

IFS CommunitySidekick (Employee)

published in Forum FAQs & Help

The 'Best Answer' Feature: Benefits, Functionality

At IFS, we are committed to fostering an environment where knowledge is easily accessible and shared effectively. One of the key features that aid this mission in our IFS Community is the 'Best Answer' feature. Understanding how this feature works and its benefits can greatly enhance your experience within the community.What is the 'Best Answer' Feature?The 'Best Answer' feature is designed to highlight the most useful response in a discussion thread, allowing users to quickly identify the solution to a query. When a response is marked as the 'Best Answer,' it gets prominently displayed, making it more visible to all community members. This feature ensures that valuable insights and solutions don't get lost in the multitude of posts.Benefits of the 'Best Answer' FeatureQuick Resolution: Users can swiftly find the most relevant solution without having to read through all the responses in a thread. This saves time and increases productivity. Enhanced Clarity: Highlighted best answers pro

170

25 days ago

tedszmaj1Do Gooder (Customer)

asked in Support & Services FAQs and Help

How to Make a Service Case

Where do i go on this site to open a case?? It should not be this difficult.

26 days ago

mancelticDo Gooder (Customer)

asked in Forum FAQs & Help

Ownership transfer

Is there a way to basically transfer ownership of ideas, posts, questions etc. that were created in the IFS Community to someone else?Use case is someone is leaving our company, and we would like these moved to another team member.

27 days ago

LindiDo Gooder (Customer)

asked in Forum FAQs & Help

Tax Proposal vs Tax Transactions

Hi, I’m still fairly new in IFS and doing VAT Return. I need to reconcile Tax Proposal vs Tax Transactions. I need to understand what the difference between the 2 is so as to understand why they do not always match, thanks

28 days ago

rkescouplandDo Gooder (Customer)

asked in Forum FAQs & Help

Report Format & Output - date format

I have ordered a report & when i go to ‘Print Report’ the Date/Number formatting is defaulting as en-US. In the layout the RDL is set as locale and my browser Edge is set to English British language & date format. Where/how do i set the formatting as default to en-GB instead. This is catching a lot of our users out and one would think this should be a fairly basic and straightforward requirement of system capability to default to GB options - we are a UK based company. Thanks

28 days ago

MTXKIRKFOWLERDo Gooder (Customer)

asked in Forum FAQs & Help

Can we change what is displayed as our username in the community?

Can user account signature be used to replace forum username.

28 days ago

Grzegorz ByrskiSidekick (Employee)

published in Forum FAQs & Help

Keep using your IFS Community account when changing companies - Email Update

Transitioning to a new company? No need for concern.Carry your IFS Community profile, along with all your hard-earned badges, to your next adventure. Simply send a message to community@ifs.com with your updated email address, and we'll promptly apply it to your account.There's no requirement to start a new account; however, feel free to refresh your profile picture and enrich your 'About Me' section whenever you wish. 😊Follow the following link to find out more on how to update “My Profile’ section. - How to update my Community profile

350

28 days ago

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