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Absence Actions

  • July 13, 2024
  • 5 replies
  • 182 views
S
Sidekick (Customer)
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Hi Everyone,

 

Can anyone point me to some examples of setting up Absence actions?  I checked the help and it doen’t make things very clear.

 

I’d like an absence action to be created when an employee returns to work.  I can make it work partially using T-ACTION with the following parameters:

1;2;2;1;10;5;10;1

I’m struggling with paramter 4: Start Day Value; does anyone know what values are acceptable in this parameter?  What value would I enter for the end of the absence (ie, when the employee returns).

 

If anyone has any examples of Absence actions I’d be really interested to see.

 

Many thanks,

 

Scott

 

Best answer by COMO

Hi Scott

Long time no speak, I hope you’re well.

I have a reasonably good understanding of absence actions and can help.

What you’re doing here with the day start value is defining how soon after the employee returns to work that the employee should be prompted to complete a return to work document, with day end being the number of days they have to complete it before IFS flags that the work has not been completed.

Thanks

Colin

5 replies

C
Do Gooder (Customer)
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  • COMO
  • Do Gooder (Customer)
  • 8 replies
  • Answer
  • July 15, 2024

Hi Scott

Long time no speak, I hope you’re well.

I have a reasonably good understanding of absence actions and can help.

What you’re doing here with the day start value is defining how soon after the employee returns to work that the employee should be prompted to complete a return to work document, with day end being the number of days they have to complete it before IFS flags that the work has not been completed.

Thanks

Colin

S
Sidekick (Customer)
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  • s-oflaherty
  • Author
  • Sidekick (Customer)
  • 15 replies
  • July 19, 2024

Hi Colin.  Good to hear from you!  Thanks for this.  We’ve almost got this working for us, but still struggling a bit.  I’ve entered 2 as the day start value, but actions are being created on the 2nd day of absence rather than 2 days after the employee returns to work.

 

The intention is for the manager to enter the absence on the first day of sickness as an ongoing absence, then when the employee returns the ongoing absence ends and an action is generated.

 

Cheers,

 

Scott

S
Do Gooder (Partner)
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Hi Scott, did you ever find a solution for this?

 

Kind regards, Sean

S
Sidekick (Customer)
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  • s-oflaherty
  • Author
  • Sidekick (Customer)
  • 15 replies
  • March 18, 2025

Hi Sean,

Sorry about the late reply.  I didn’t find a standard solution for this and ended up setting up an event action to create an absence action when an ongoing absence ends.  I set this up knowing that I may disable the event if we can get a solution.    The event has worked quite well so far.

 

Cheers,

 

Scott

R
Hero (Partner)
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  • R Lum Wai
  • Hero (Partner)
  • 106 replies
  • May 14, 2025

​@s-oflaherty you will probably be getting an issue due to using the ongoing absence functionality.  This function was a recent-ish addition and the absence functions quite old.

the absence functions do not work well when absence dates are constantly changing

the other scenario it does not cope with is if you set up one for a RTW and extended the end date of the absence 

these type of scenarios require a CRIM as the absence functions only generate once off the original end date of an absence 


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