IFS Solutions

30942 Topics

niteshSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Getting the below error while uploading any attachment using Web Client, and for mobile its working fine. Any idea what needs to be checked?

111

4 days ago

ThejSidekick (Partner)

asked in Finance (Financials)

X Vouchers are not updating to IL

Hi Experts,X vouchers can not update to IL. It in in IL hold table. How can I update it to IL?

120

4 days ago

PeteShakespeareDo Gooder (Customer)

asked in Finance (Financials)

All Part Cost Calculation - Extremely long run time

All Parts Cost Calculation was run as a background job on 09/11/2024 at 01:30. It completed 10/11/2024 03:10:21 so a total of 25 hours 40 mins.Previous successful completion 03/11/2024 10:40:24 took nearly 23 hours. This job had been running regularly taking around 6 hours before November.There have been some significant changes to product structures recently which seem to have resulted in these extremely long run times. This is high priority as we are unable to run this job in a timely fashion so it will impact finance timelines to prepare end of month/year reports. Ideally this job needs to run in under 8 hours.Any advice on changes that can be made to batch queue configuration that may improve this?

140

4 days ago

VanChampSSidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Demand Planner Forecast Group Level and SKU Level

Hello Community, Kindly let me know how demand planner forecast done in product family level disaggregated to SKU level ? This happens based on the Planning structure ?.Kindly shed some light to this? BR Champika

171

4 days ago

gsk139Do Gooder (Customer)

asked in Data Migration

Is it possible to make an export to excel?

Hello, I am new to IFS, and I was wondering if you can make an export to excel. For instance I want to make an export of all the: “Part Serials”. And if so, how can you do it?I am currently working with IFSAPP10 (IFS Enterprise Explorer)

412

4 days ago

FLopesDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

BPA Workflow to send a stream message so the user can access it in the bell

Hello, So I want to create a workflow which does come verification and then sends a stream message so that the user can check the message here:Does anybody know what is the IFS Rest API that i need to call or if i need to make some configurations to then call the method that will send the notification? And if i need to configure some URL so the message can be sent? With best Regards,Francisco Lopes

926

4 days ago

MeviniDo Gooder (Employee)

asked in Finance (Financials)

Load Error : Tax Amount in Parallel Currency does not match Tax lines tax amounts for invoice xxx Item No xxx.

Load Error : Tax Amount in Parallel Currency does not match Tax lines tax amounts for invoice xxx Item No xxx.Can anybody guide on what needs to be done to rectify this error when loading an external supplier invoice?

221

4 days ago

Yehan Opatha

asked in Service (Touch Apps, MWO, MRO)

MWO Customization vs Configuration

I have to add more conditions to a command in a assistant and set a field as required. what is the recommended step configuration or customization and why?

331

4 days ago

SAARBISHOPDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Issue with DNS Resolution with IFS Cloud Build Place DB

Hi,I am having issues with the Azure VPN connection to our IFS Cloud build place. I can connect successfully, but the DB host name resolution does not work. For example, we are given this DB host for our buildplace:myhost-dev2-db.build.ifs.cloud:1521/alepdbI cannot connect using this host name, and I can’t even ping that host. If I use the database’s IP (10.37.x.x), I can connect and query the DB normally. This is fine as a workaround, but the IP can change.Is there a DNS server that can be manually added to my Azure VPN profile?Thanks

263

4 days ago

pradnyampawarDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

Team's overview screen for Managers

I would like to get an overview of my employee details like one screen showing time transaction details for my team while authorizing their time cards, absences,etc. I’m aware about quick time authorization screen although it just shows total number of hours worked on different wage codes, it doesn’t give details about it.Can someone please advise which screen can give a better overview for managers as per above requirements?

141

5 days ago

ChrisEdgingtonDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

OData Entity Paths Returns ODP_SERVICE_IS_NOT_ACTIVE

Our IFS cloud deployment of 23R2 is working fine. I’ve been using the OData APIs to build integrations with external software. So far, all of the paths I have used are for projections, with some form of:/main/ifsapplications/projection/v1/CustomerOrderHandling.svcHowever now I’m trying to use some entity paths like this:/int/ifsapplications/entity/v1/CustomerOrderEntity.svcThese are failing with this response: { error: { code: "ODP_SERVICE_IS_NOT_ACTIVE", message: "Service is not active." }}Anyone know how to resolve this?Thanks,-Chris

1094

5 days ago

msurasky-priceSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to trace background jobs?

Here is a question for all my fellow IFS Community members. The title kind of says it all but to expand a bit, I’m trying to troubleshoot some code running in the background of IFSAPP10 and, I would like to add some TRACE_SYS.Message lines. Traditionally, I have always been able to see the content of those lines using the Debug Console, but since this code does not run after the UI generates an event (like clicking a button) and rather gets executed in the background, I’m not sure where those TRACE_SYS.Message lines will appear. Is there a place were I can see the content of any tracing I do an that scenario? Thanks!

2789

5 days ago

CovMayurJDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud 23R1 - Crystal report setup error

Hi all,I'm getting an issue for 23R1 crystal installationInstallation parameters are as below,OS version: Windows server 2019Oracle runtime client: 19.3 - 64 bit - WINDOWS.X64_193000_client_home 19.3 - 32 bit - NT_193000_client_home.zip (both tried)Java: version "1.6.0_45" Java(TM) SE Runtime Environment (build 1.6.0_45-b06)SAP: 1. SAP Crystal reports runtime engine for .NET framework (32 bit) - 13.0.121494 2. SAP Crystal reports runtime engine for .NET framework (64 bit) - 13.0.303805 Microsoft: Microsoft visual C++ 2008 Redistributable - x64Microsoft visual C++ 2008 Redistributable - x84Microsoft visual C++ 2010 x86 RedistributableMicrosoft visual C++ 2013 Redistributable - (x86)Microsoft visual C++ 2015-2019 Redistributable - (x64)Microsoft visual C++ 2015-2019 Redistributable - (x86)IIS: 10.0.17763.1 IFS Cloud DB: 23R1 Setup done according to the guideline,https://docs.ifs.com/techdocs/23r1/070_remote_deploy/400_installation_options/005_operational_reportin

126017

6 days ago

jittakorntDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Crystal Report Error in retrieving the parameters because : CWPKI0823E: SSL HANDSHAKE FAILURE

Hi,Recently, I have updated our dev environment from 22R2 to 23R2SU6. However, since the Crystal report is required SSL communication. I found an error (from kibana log) when I try to call a simple crystal report. The message is :"message": [ "CWPKI0823E: SSL HANDSHAKE FAILURE: A signer with SubjectDN [CN=ifs-cloud-rpt.MFADTH.local] was sent from the host [ifs-cloud-rpt.mfadth.local:443]. The signer might need to be added to local trust store [/opt/ifs/wlp/output/defaultServer/resources/security/key.p12], located in SSL configuration alias [defaultSSLConfig]. The extended error message from the SSL handshake exception is: [PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target]." For your information, I have create self-certificates for the CWS server (both RootCA and SiteCer) but I have no idea how to put a RootCA.pfx via ifscloud-values.yaml. is it certificateFile and certificatePasswor

2446

6 days ago

eknock007Do Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Last count date: location based vs lot batch based

We noticed that last count dates remain with the location after we have moved a lot batch from it. Our cycle counting criteria is to have the count history/tracking tied to lot batches. My question is, is Last Count Date a functionality of location counting only or can we somehow configure IFS to tie or link a count date to lot batch and have that count date follow or trail the lot batch as it is being transacted from location to location.

220

6 days ago

Line PicardDo Gooder (Customer)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Unable to unlink a work task from a Service Contract after a creating a service invoice

We have Work Orders that were not supposed to be attached to a Service Contract.I’ve reopened the Work Order and was able to remove the Service Contract from the WO, but I’m not abe to remove it from the work tasks. I’m getting an error message: Is there another way to unlink the Work Task? The amounts should not be deducted from the Service Bank and should not appear on the Service Bank Report

6 days ago

msurasky-priceSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Credential for Custom Event Action

Hi friends!I have some questions about Custom Events in IFS CloudUnder which credentials does IFS execute a SQL Custom Event Action in IFS Cloud?Is there any documentation on how to trace custom events? More specifically I want to knowif a PLSQL fails, how can I see the ORA error (like for example a bug in the PLSQL Logic that normally would trigger some typical error such as ORA-00933 - “SQL Command Not Properly Ended”) When precisely a Custom Event was triggered (Something similar to the History Log bug for Custom Event Actions)Thanks!

386

6 days ago

Vernon AndersonSidekick (Employee)

asked in Supply Chain

Business transaction ID is mandatory error

I am trying to create a customer order in a test environment but I get this error: Business transaction ID is mandatory. How do I fix this?

543

6 days ago

devin.amarasekaraSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Granting Permission Sets for Users when SCIM Provisioning

Hi Everyone, Is there a way to Grant a Permission Set for Users by default, when they are being Provisioned through SCIM Configuration with Azure AD? I saw many had asked this question before, and that RnD was working on this feature. Is it it available now or any estimated release in which this will be available? Thanks and Regards,Devin Amarasekara

53718

6 days ago

AsterixSidekick

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud data Model

Hi, is it possible to find ifs cloud data model? It's very useful to see dependencies between data & tablesThanks a lot

1325

6 days ago

ludovic.maisonDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Product Structure - Data Mapping error

Hello,When we navigate in a product structure (TDC5961 for example), a data mapping error due to type mismatch occurs.The components don’t go back. What is strange is that all the lower TDC orders are indeed present but do not "retranscribe" as components. The error does not come from the product structure either, which is in "Constructible" status and the components are also associated with it. I looked on Community and they refer to support tickets. In addition, the error is random, sometimes it happens on TDCs taken over and other times on new TDCs created. Same on the levels, sometimes the upper level is devoid of components but at the lower level they are there. 🙁 We had compared the IFS 7.5 and Cloud tables and no change. Everything is taken over identically both with those in error and those without errors.The error messages are the following :{"@odata.context":"https://url_prod/main/ifsapplications/projection/v1/DopHeaderHandling.svc/$metadata#DopOrderSet(DopId=%273%27,DopOrde

141

6 days ago

KevinLachDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Error "Error in SetManufactureStructureStatus- Item_num:4712032 Error:ORA-20110: ProdStructAlternate.NO_COMP: An Alternative without Components cannot be promoted to Buildable."

We have automation to create part numbers based on templates. I’m creating new parts based on the template setup and receiving this error “Error in SetManufactureStructureStatus- Item_num:4712032 Error:ORA-20110: ProdStructAlternate.NO_COMP: An Alternative without Components cannot be promoted to Buildable.” I’ve looked to see where I can add components to the alternative but can’t see where there even is an alternative. Has anybody seen this before?

412

6 days ago

tcollins57Do Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS App10 AWS Cloud Hosting

We currently have IFS App10 UPD 15 MWS running on-prem on Windows 2016 servers. Our database is Oracle 12.2. Our client wants to migrate to their AWS Cloud.We are going to test this out with our development environment first as proof of concept. We will be moving a copy of the 12c database to Oracle 19c in the AWS cloud. IFS MWS will be created on a Windows 2016 server in the AWS cloud. We would like to know if anyone has done this already, and what issues were encountered and how they were solved.

230

6 days ago

RyanMooneyDo Gooder (Customer)

asked in Assets (Asset Management)

Filtered User Dropdown to Members of a Group

We would like to create a dropdown to select a user where the dropdown list only contains users that are in a specific user group. This seems like a somewhat normal thing to want to do but we can’t figure out any way to do it in the application. The list would have to show the users actual name as our ID numbers aren’t really easy to relate to people or remember.

322

6 days ago

jdualDo Gooder (Customer)

asked in Document Management (DocMan)

Copy Document Object Connection with Custom Event

Hi everyone We are currently using a custom event to copy document object connections from “routing operation” to “shop order routing operation”, because the transformation doesn’t work for us in this case. This works very well.Know we have the Case that the Shop Order gets created via Customer Order or Project. The users in Sales Team oder Project users don’t have access to all Documents which have to be copied. Since the Users don’t have access to the Documents the event doesn’t copy them.As “Hotfix” we gave them access to the documents but I rather fix it the right way.Currently the api call is right in the Event itself. Doc_Reference_Object_API.Copy_Object_Connection(old_lu_name_, old_key_ref_, new_lu_name_,

170

6 days ago

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