IFS Solutions

Hello Community,I am looking for standard IFS Cloud functionality to support a customer requirement within the shipment process.The customer would like to perform a container inspection before shipment delivery. Users should complete a questionnaire with approximately 20 inspection points and record the results directly in IFS.Examples include:Door frame in good condition (Yes/No) Ventilation holes open (Yes/No) Floor humidity (%) (numeric value) Overall condition (Good/Fair/Poor)The questionnaire contains a mixture of Yes/No answers, numeric values, comments and predefined selections.I have already reviewed Approval Routing and related approval functionality. However, this appears to be focused on approval decisions (Approve/Reject) and does not seem suitable for capturing structured inspection data such as numeric values, comments or multiple inspection attributes.As an alternative, the inspection process could be performed in a third-party application, with the completed inspection

 Hello,Within the EAM repair module, I have the option:Repair and Place in FacilityWhat is the equivalent option in FSM?The scenario is as follows:1. I sell an item with a serial number, and the serialized object is automatically created in the Facility.2. Two months later, the equipment breaks down at the customer's site, and I remove it using a work task; the serialized object moves from the Facility to Inventory.3. What options do I have in IFS to place the serialized object back into the Facility when returning the equipment?I have only found this within a repair order using the "Repair and Place in Facility" configuration.Is there a corresponding feature in FSM?  

I’m getting an error in Print Manager, (An item with the same key has already been added) but the report is still printing. What would cause this? If i print through ‘Order Report’ I don’t get the error. I ger the error if I print using  RMB sql action or when I print using an event trigger sql action. It happens now on two different reports with different views. Has anybody else seen this error when printing?Thank you,

 Hello,I'm using version 25.2 and I'm looking for the “service code” field for B2G customers, but I can't find it. The data is carried over to the sales order, but I still can't find it there. Could you please tell me where it is?  version 25.2  

Hi All,I have a dataset that is used only for scheduling purposes, and ARP is not enabled for this dataset. The purpose is to automatically commit activities once the orders are created and sent to PSO.Currently, the scheduling parameter MAX COMMIT ACTIVITIES is configured with a value of 20. Based on my understanding, this allows up to 20 activities to be committed per resource per day.However, we have a requirement where we may receive up to 300 orders per day. I would like to clarify the following: If we increase the MAX COMMIT ACTIVITIES value from 20 to 300, will PSO automatically commit all 300 orders received in a day? If not, what other PSO/FSM configuration or parameters control the maximum number of activities that can be committed per day? What is the recommended configuration/approach to achieve automatic commitment of up to 300 orders per day, considering resource availability and scheduling capacity? Could you please advise on the correct configuration and recommended

As part of the upgrade from IFS 10 to IFS Cloud 25R2, we have to manually add hundreds of custom fields to various pages and list views manually. For each Logical Unit, open the Page designer for the Page and click + add the field, change the label, go up again , click + and repeat. Then for that LU, repeat the same process for the List page. We understand this is a one time (painful) process. At a minimum, IFS should provide a way to add all the custom fields in one go to a specific context on a given Page or List.Ideally, we should be able to select the required attributes from the Custom Attributes page, enter the context name and they should be added to that context in one go. Then we can use Page Designer to edit as needed. Is there a better way to do this than the one by one approach?  

①Is it correct to understand that in the following API processes, record locking (exclusive control) is done when performing stock in/out operations?・ShopFloorConnector.svc/IssueComponentLine・ShopOrdersHandling.svc/IssueExecute・Issue_Inventory_Part_SVC.Do_Issue_Inventory_Part・Receive_Inventory_Part_SVC.Do_Receive_Inventory_Part_In_Update②If another in/out process runs at the same time as the API execution, will the process that runs later cause an error?③In the API, how is data being controlled when it comes to handling stock in and out?→Since access to inventory data happens frequently, it's hard to imagine that the process executed later would fail every time we access the same record, so I'm curious about what kind of control is in place.

We have received requests from field users to increase the answer space available for eForms in MWO. When reviewing the configuration, we found that the eForm question types do not include any option to adjust the size of the answer field. While researching this, we found the following references confirming this as a known limitation (note both posts are approximately 3 years old): 1. https://community.ifs.com/service-touch-apps-mwo-mro-43/adding-multiple-lines-in-a-statement-type-question-mwo-eforms-35780IFS confirms that displaying a multi-line statement/answer is not currently possible and suggests submitting it as an Idea for a future release. 2. https://community.ifs.com/service-touch-apps-mwo-mro-43/mwo-service-survey-answer-field-length-37484This describes a related limitation where the Answer field length differs between the entity used in IFS Cloud (4000 characters) and the entity synced to mobile, IFS Cloud (2000 characters) for Open-ended questions. Could you confirm whether

There used to be an option called Deferred Enable when making custom commands to trigger workflows for several selected rows at the same time. It looks as it has been removed in 25R2SU8 (old picture 25R2SU2) (New picture 25R2SU8)is there a way to get the same functionality in 25R2SU8?? 

Hi,We are looking for guidance on the recommended approach for managing historical Request and Request Task data in IFS Cloud 25R2.Specifically:Is there an out-of-the-box archive mechanism available for Request and Request Task entities? Can completed and cancelled Request Tasks be archived after a configurable retention period? Is there a supported process to permanently purge archived Request and Request Task data, including any dependent or related records? Are there any recommended best practices for managing historical Request and Request Task data in production environments?If anyone has implemented a scheduled archive/purge process or can point to relevant documentation, examples would be greatly appreciated.Thank you. 

Hello, Recently I have seeing the sync issue between mobile application and Cloud, I try to start the Assignment and fill Time Entries from mobile but the status doesn’t updates on cloud. I checked the failed transactions and found the error - ORA-20105: ActiveSeparate.ACTSTARTISLATER: Actual Start is later than todays date for work order 694. Does anyone know why this is happening with few accounts while others work perfectly and what is the fix Thanks & Regards,Mani

Customers are requesting the ability to create a Business Activity for an existing Sales Quotation.In APPS 10, it was not possible to create a Sales Quotation directly from a Business Activity. To create a Sales Quotation, the user first had to create a Business Opportunity from the Business Activity.In IFS Cloud, the option to create a new Sales Quotation directly from a Business Activity was introduced. However, the standard design does not provide an option to connect a Business Activity to an existing Sales Quotation.Therefore, the customer’s request is to enable the association of a Business Activity with an existing Sales Quotation.  

Is it possible to configure in the system the multiple order quantity logic : the quantity wished has to be rounded to a multiple quantity.Example :A supplier is always selling parts in box of 20.Project demand = 25I want the system to inform me that I should order 40, because multiple quantity is 20. 

A. What is your idea?1) ClassificationOpportunity for improvement2) Brief descriptionIn IFS Cloud , on the Invoices to Authorize page, users are unable to add additional posting lines and can only modify existing posting lines.<<Image1>>However, this functionality was available in IFS Applications 10 through Posting Proposal > Instant Authorization.<<Image2>>Due to the current behavior in IFS Cloud, users must be granted access to the Posting Proposal page to add additional posting lines. However, granting access to this page also enables users to perform broader related activities, such as posting invoices and purchasing etc. As a result, additional manual controls are required to ensure proper governance and compliance.<<Image3>>During the support case investigation, it was confirmed that this is the standard system behavior in IFS Cloud. The “Invoices to Authorize” page is architecturally designed as a review/approval-only view. It intentionall

We want to make a complaint for functionality removed from the super access role. We have had 2 authorizers (at least) per supplier invoice for years, and uptil 24R2, our accounting-department have had the opportunity to remove authorizations, make correction for example for VAT, and then authorize again, without sending the already approved invoiced on a second round to our endusers.The change made in this role, has made the control function for our accounting department, AND for our end users, much worse, since the invoices is now sent out TWICE!. I hope that IFS will reconsider the functionality in the super access role.

Does anyone have an idea about garbage memory collection in IFS Cloud K8s PODs?Recently, I was investigating one of our customers’ ifsapp-connect pod crashing multiple times due to OOM, and for further analysis, I created a Java heap dump of the pod.Then I noticed that before heap dump generation, it was consuming 2397Mi, but soon after heap dump generation, it was reduced to 907Mi. Before heap dump After heap dumpThe reason for this is that when I generate the Java heap dump, the full garbage collector (GC) runs and dead objects get reclaimed.As far as my investigation goes, this can only be achieved by generating the heap dump. When we initiate the GC run manually, it won't release the memory, and it will reserve the cleared memory for future usage. Therefore, we can not see a significant difference from the kubectl top command.But yet I can see that manually running the GC has reduced the heap memory usage. Before the manual run of GCAfter the manual run of GCOOM Kill issue is very

Hi,Our customer is experiencing issues with long-running online jobs, which fail after 10 minutes due to a timeout. The Network tab in DevTools shows a 504 Gateway Timeout error.Where can we configure or extend this timeout?  

Where can I find instructions for a Linux-only installation without using Windows for the Installation and Management Server?

I need an inventory part for water that will be used in bills of materials and production orders.I would like its consumption/issue to be recorded in the production order. Is it possible to do this without receiving it into inventory first?I created an inventory part called “zero cost forbidden”, but in order to issue it from a production order, I first have to post a receipt into inventory (as an alternative solution, this works).I tried using “Negative On Hand Allowed”, unfortunately without success. In this case, it seems that there must also be at least one received quantity in inventory before an issue can be posted.I also tried “Allow as Not Consumed”, but then it is not possible to issue the item from inventory.Is there any other way to record the issue/consumption of water for production while having an inventory part with zero cost and no inventory quantity?Thank you in advance for your answers.

In collection process the customer is reminded for invoices based on a reminder template. When invoices are included to the reminder handling the Min Days to Next Reminder  is considered - and an invoice is NOT included to the reminder if the Min Days is  not met.This is good - when the system is escalating the invoices (raising the level to next level).I call the period Min Days to Next Reminder  as response period, here.But from the customer communication point of view, it would be good, if the invoices on response period could be included to the reminder - with their current reminder level. The motivation is that this way the next reminder would always have complete picture (information) to the customer - including all the invoices that are NOT YET paid, so that customer does not need to wonder - why is an invoice now missing from the reminder, though it was last time there.I suggest that a parameter is added to the template Include invoices on response period and if that is NOT mar

We have a customer upgrading from Apps10 who has made a dummy custom page and added many custom menus (PL/SQL) to call integrations via IFS Connect.When upgrading to cloud, we are designing to create a new projection and projection actions to call all integrations.Triggering solution we could think of is to create a dummy custom page and add several workflow custom commads which calls the respective projection action.We tried adding a lobby link to call a projection action but it supports only GET method and open the link in a new window.Anyone has a clever solution which we can skip the dummy custom page?

Since current certified Ubuntu 22.04 version has end of standard support in Maj 2027, we would like to know, when we can expect a newer Ubuntu version to be certified.

Hi,I need to send the Invoice Report to a specific email address using the Print Dialog, as shown below.I receive an email as shown below.As a solution, I created a new Event Action under the PDF_REPORT_CREATED event. I need to know how to map the email address entered in the Print Dialog to the Event Action so that the report is sent to the specified email address.Has anyone implemented something similar or know how the email address from the Print Dialog can be accessed/mapped to the PDF_REPORT_CREATED event?Any guidance would be appreciated. Thanks!

A. What is your idea?1) ClassificationChoose ONE: keep the applicable option and delete the rest.Opportunity for improvement2) Brief descriptionWhat happened, what is missing, or what could be better? Focus on the problem or opportunity (not the solution).To propose a time window in which the activity needs to or can be be executed cant be introduced without using planned start and planned finish. It also does not provide the possability to limit the execution of activities in an exact time window (earliest start/ latest start / finish…. etc.).B. Context and scope1) Who is affected?Choose ONE or MORE: keep the applicable options and delete the rest.Internal users Customers Partners2) FrequencyChoose ONE: keep the applicable option and delete the rest.Frequently DailyC. Value and impact1) What is the business outcome?Choose ONE or MORE: keep the applicable options and delete the rest.Improves productivity or efficiency Enhances user experience Enables new capability2) Impact scaleChoose

A. What is your idea?1) ClassificationChoose ONE: keep the applicable option and delete the rest.Opportunity for improvement2) Brief descriptionWhat happened, what is missing, or what could be better? Focus on the problem or opportunity (not the solution).Write here:The cusotmer receives e-invoice file from their suppliers containing a prepaid amount without any advance invoice connected.One scenario is that the employee uses an app to order a new phone. They want to upgrade it and pays the difference with their own credit card. The supplier send the e-invoice for the full amount and deducts the prepaid amount in a separate tag. B. Context and scope1) Who is affected?Choose ONE or MORE: keep the applicable options and delete the rest.Customers2) FrequencyChoose ONE: keep the applicable option and delete the rest.FrequentlyC. Value and impact1) What is the business outcome?Choose ONE or MORE: keep the applicable options and delete the rest.Improves productivity or efficiency Reduces cos