IFS Solutions

Hi everyone,Does anyone know if IFS Cloud has already been certified or tested with Oracle Database 23ai? I’m looking for official confirmation or any experiences from those who might have tried this setup.Thanks in advance!

Is it necessary to update the manifest required for the Excel add-in in conjunction with IFS Cloud updates? Also, if you are aware of the update procedure (including steps for end users of the Excel add-in), could you please let me know?

Does anyone know how to split supplier allocation in IFS? If I want to give 50% of the volume to one supplier and 50% to another, what needs to change in IFS? how does it behave? Thanks!

I am looking for where do we specify the ship to (delivery address) tax structure when the ship to is different then the bill to. Right now, IFS invoiced with taxes based on the bill to address which is not good.I am talking when the bill to is located in the Province of Quebec and the ship to is located in the Province of Ontario, for example. Both provinces are in Canada, so we cannot use Tax Classes and Tax Codes per Class. Obviously, we forgot to configure something somewhere but what and where, we do not know.Can anyone help?

Hello, I am wondering if there is anybody that can help me with a customer question in IFS 9. The request is as follows:A repair shop order used a part with condition code ‘UNREP’. Cost = 0,00 When the shop order is finalized the total cost of the labor setup time should be included in the unit cost of the finalized product (3 hours of 35,00 = 87,50) The unit cost of the finalized product must also include cost of components used during the repair (65,03 in our example) The unit cost of the serialized part with condition code ‘REP’ must be 152,53However, the fixed labor setup time is not added when reporting in shop floor workbench and is missing. But when using button Approve Op labor time is added. Customer wants to be able to use the normal functions of the Shop floor work bench. I do not have access to the environment and rely on copilot to help me analyze what the customer test. As it stands right now after testing, copilot is thinking IFS 9 supports fixed estimated setup cost via

Hi,I’m trying to create a Quicksight Report using Query Designer on a custom Entity. The query runs fine but when I try to generate the report I get a cryptic error.“Value cannot be null. (Parameter 'bytes')”I tried to remove my parameter and hardcoded a filter but I get the same result. Tried to correct some permissions but I get the same thing with IFS_ALL.IFS Version: 25R2Am I missing something? The report is extremly basic, just trying to print some data. Report Layout (WoNo & TaskSeq are from JtTask, CF:s are from custom entity)Here is the filter from the query:I also have a basic join, but I tried without it and still get the same error.

Hi,One of our customer wants to upload a consolidated forecast into IFS so it can be expanded out to show the growth in raw material and component demand and allow the Purchasing Team to see the longer term requirements for several years.This is very top level rather than at customer level by which they normally enter forecasts.Ex: My question is can we upload this forecast into MS Level 1 and derive raw material/component demand for coming periods, with/without generating supplies (PRs, Shop Order Reqs etc?Also, would that be possible to register this forecast and calculate the demand for raw materials separate from the actual forecast register for this year using a different MS level set? I appreciate any feedback you can share.Thank you 

When using External File Assistant to upload CSV files, it is common requirement to skip the first line of the file as it contains headers. In such situation the line can be skipped using External File Template Control… then using Condition Skip. 

Dear Experts,We are currently evaluating the impact of IFRS 18 on our IFS setup.One requirement is to classify foreign exchange differences into the categories Operating, Investing and Financing, based on the underlying transaction or balance. This means that FX revaluations on trade receivables/payables should be presented differently from FX revaluations on loans or investments. But there are edge cases, for instance when a supplier might be used for operating as well as investing activities.I am interested to understand how others have approached this in IFS.Our challenge is that the standard currency revaluation process posts unrealised FX gains/losses without an obvious distinction between the underlying business nature of the balance. Questions:How have you differentiated FX revaluations between Operating, Investing and Financing? Did you solve this through separate accounts, posting control, code parts, account groups, reporting logic, or another approach? Are you able to derive

Hi All,Being new IFS9 user (not Cloud) ,How to learn Query or Report Creation? is there any Docs or guideline how to create Report with Zero Knowledge of SQL ?My Report requirement Find out Waiting time between two operations on Shop order which has status “ Started”. Actual Production time  “ reported” for Shop orders against the Routing hours. Part which has Routing with “X “ Work centre .. Thanks in Advance.

Hican someone let me know when UPD31 will be released for app10 please? thanksGary 

We are facing an issue with the handling of Customer Orders when an approved Invoice Preview is subsequently revoked.Scenario:An Invoice Preview is approved against a Request. A Customer Order is automatically created. The approval is later revoked.Observed Behavior:Upon revoking the approval, the application removes only the Request reference from the Customer Order line. The Customer Order line itself remains in place. Attempting to delete the Customer Order line results in an error indicating that the line is being used by a Work Task. Attempting to cancel the Customer Order results in an error stating that the cancellation must be initiated from the Request.This leaves the Customer Order in an inconsistent state, as it can neither be deleted nor cancelled through the normal process. At the same time, the application still allows the order to be released and invoiced, even though the Invoice Preview approval has been revoked.Could you please confirm whether this is a known issue or

Hi all,We use the process for paying supplier deposits/advance payments when there is no prepayment invoice (i.e., registering the prepayment directly on the Supplier Payment Order rather than via an invoice).We've configured two prepayment types under Payment Type / PP 37 (PC8), created specifically so that prepayments can be posted to two different GL accounts depending on the type selected. However, when registering a prepayment on the Supplier Payment Order, the Prepayment Type field does appear, but it only ever displays the default type — the field seems greyed out / not editable.Is there a way to select a different prepayment type directly at the point of entry, rather than having to go into the Payment Type setup and change which type is flagged as default each time we want to use a different one? Or in the mixed paiement maybe ?Any pointers on the correct workflow or a setting I might be missing would be much appreciated.Thanks in advance!

I got this error trying to move into stock after Register Arrival. All serial parts are in stock. I can not see that there are anything wrong with basic data for Inventory Part ether.Is there anyone how has had this error and found a solution?Thanks, Anders 

I am receiving an item on a purchase order in the Register Arrivals window and assigning a Customs Declaration Number and Date. This information is stored on the Part Lot Batch record under the Customs Declaration tab. However, if the part is moved via Shipment Order/Shipment the Customer Declaration information must be re-entered. It is not inherited to the Shipment. (Issue #1) I am moving the items via Shipment Order from an Arrival location to a Remote Warehouse. When I receive the items via Incoming Dispatch Advice, I am not seeing the Customs Declaration Information that was entered at either the original time of receipt or when the shipment was created. (Issue #2) If I add the Customs Declaration No and Date when performing the receipt at the remote warehouse via Incoming Dispatch advice, the Part Lot Batch record is not updated with the Customs Declaration details. (issue 3) Why does it appear the Part Lot Batch window only stores one Customs Declaration No and Date?

Hi,I’m trying to validate a Rental Management behavior. Following is the business case.The company processes a rental asset, and it was on hold for to days ( From 01.30 AM on 6th  to 10.30 PM on 7th) due to a maintenance. The rental accruals needs to be rolled back for two days.In IFS, the Daily Rounding is enabled for the rental line. When a manual event is entered as below, the system calculates the rental adjustment only for one day. The transactions show the both days have been started at 12.00 AM and days count is one even though it was on hold for almost full two days. Event EnteredRental transactions generated Is this the expected behavior or is there a way that we can decide how the day needs to be rounded? Thank you, 

We would like to create a dropdown to select a user where the dropdown list only contains users that are in a specific user group. This seems like a somewhat normal thing to want to do but we can’t figure out any way to do it in the application. The list would have to show the users actual name as our ID numbers aren’t really easy to relate to people or remember.

Hi,I would like to ask if there is some way how to withdraw balance hours automatically.My goal is to add hours from balance to time card result in case that employee did not fulfill day limit of normal hours for selected day.I created Balance type Compensatory and set some wage codes that increase and decrease balance.According to schedule, employee should be at work from 8am to 4pm + there is flexible break 0,5hour. He worked only 5,88 hours. I would like to automatically add missing hours from balance to result to fulfill day limit 8hours, for example at the end of the week.I tried Missing intervals and results settings, Additional result calculation, but it isnt working like I want to. Is there some standard functionality?Thanks a lot for any suggestion.Romana

Hi,I have come across the following scenario in IFS project.1.Customer A has separate pay address and a default visit address - Created two different address in Customer basic data (one for pay and one for visit)2.Apart from those two addresses, there can be situations when there is  a third party  contractor, who  will be considered as the billing contact for the project.What would be the ideal way to set up an additional billing contact in addition to the main customer for the project? 

Running into an error when attempting to use a specific Organization Code and Position on an Authorization Routing Template.As soon as I attempt to release the Purchase Order Authorization Rule, I’m faced with the below error: If I remove the Organization Code and simply enter a “%”, it works, however, that is not the requirement.  The Positions will be shared, but the organizations will be different.For example, a Position may be “Supervisor”, although the organization may be Engineering or Quality.  Items I have already validated:Authorization Limit per Organization Position Employee is connected to Organization and Position Employee is entered also as an Authorizer with adequate authorization amountEnvironment: 24R2 SU2It seems very similar to this previous topic, but that was on Apps 10. Has anyone else run into a similar issue or have suggestions?

Hi Community The user has registered their hours before for a particular date in June. There was no confirmation / authorization. Now since the day looks empty they tried to register hours again and getting the following error. How to fix this?  Thanks,Asela

Hi All,The work task object is not syncing on the work details page of MWo - Maintenance app.From past community post its mentioned that from 24R2 the group push for Equipment Objects has been changed to Batch. But in our current 25.1.8 cloud version its still group push. The equipment object gets sync’d on the ‘Object’ tile but not on the work details page in MWo - Maintenance. Both the group push standard users for IFSMAINTENGAPP and IFSSERVICEENGAPP have been provided with work task site access. Mobile user also has access to the work task site, as assignment has been transferred on the mobile else while transferring standard error message will appear to provide access.Please let us know for any setting to be done.In 25R1 equipment object shows group push instead of batch as per previously community posts as per above screenshotObject is missing as per above screenshot, and not able to manually add it to the mobile appObject shows in objects tile, count available on the objects tile

Hi Does anyone know why contractor setting enabled parts cannot be included in a purchase requisition?We have to directly create a PO instead starting the process from the purchase requisition?Is there a proper business/IFS reason for this please?Thank you.Regards,Chamath

Hi Team, I have isntalled the IFS cloud 26R1 but after logingn screen is coiming as blank/empty . Any one faced this issue before? RegardsSuraj

Hi All,I have an issue on the time zone issues, server is located in UK but when I perform the activities transactions are registered in a different time zone. I am maintaing the same time zone in Site level as well. Is there any reason why I am seeing this behavior? is there other places that I need to verify. Much appreciate the support.