IFS Solutions

I would like to know the maximum number of columns that can be displayed in the table view of the IFS Cloud list control.

Hello.We would like to send an email to a customer with the PDF file of their invoice as attached file.What’s the best solution for that? I was thinking via rule report, is that the best way? Also, in that case, how can we do the sending?ThanksIFS 10 - upd 5

hi, could someone share in the comunity a place where we can see the list of Fixed reported issues for 25R2? does it exist a public place to have the excel list with the issues by service update? thanks

Hi All,Could you please outline the formal procedure for deleting a company that has existing transactions within an IFS Applications environment?Regards,MalinG.

A. What is your idea?1) ClassificationOpportunity for improvement2) Brief descriptionCurrently, in IFS Cloud, add-on/custom entities appear to be available in Query Designer only when Row-Level Security (RLS) is configured for the entity.This creates a limitation when customers want to create QuickSite reports using add-on/custom entities that do not require Row-Level Security from a business or technical perspective.The improvement request is to allow add-on/custom entities without RLS to be displayed and used in Query Designer, provided the user has the required access/permissions. B. Context and scope1) Who is affected?Customers2) FrequencyThis issue can occur whenever customers create add-on/custom entities and try to use them in Query Designer or QuickSite reports. 3) Produ

Hi all, I am looking to try to understand the relationship between the due date, planned start and finish dates.   The system seems to be set up in a way that the Planned start date matches the due date, then adds the task duration to create the planned finish date.   This seems counterintuitive; to me, the due date is the target completion date and time.   For example, if a task is planned to take 7 days to complete, the system is then set up to plan to complete the task a week after it is due.  To me, the planned start should be the due date minus the expected task duration - So in the above example, the planned start would be set 7 days earlier than the due date, ensuring the task is completed on the due date, not after.  Anything with a fixed validity period or something that is certificated - say, lifting equipment or a pressure relief valve cannot be left in service beyond the certification date (which should be the due date?)  - so for efficient operations,

Hello,One of our users has changed the ownership of a company owned part to company rental asse. is there a way that we can move back to company owned? we can’t scrap or count out and receive again as we need to have the exact serial no for the part (system does not allow to have the same serial no for same part duplicates)

Hi, in the Rental Workbench you can filter the displayed data using the Rental Status “On Rental” = No and “Logistics” = No The Fieldescription isOn Rental” = No » Records where the logistics quantity is greater than zero, but where rental has not been started.“Logistics” = No » The line has been fully delivered/received compared to the line quantity.as outcome I see a Rental with Start Rental and End Rental and a Return in the Event History. That’s fine.​​​​​​But I also see a Rental with no Start Rental and End Rental and a Return in the Event History 

When we went from IFS 9 to IFS 10, we were required to install a deprecated java print agent in order to use the socket spooler to send .zpl labels to our Zebra printers.  We’re getting ready to upgrade to the latest version of IFS Cloud.What is the solution for .zpl label printing in IFS Cloud?

Hello,  My customer receives supplier invoice with freight charges on it after having registered arrival of stock - before creating invoice, the customer wants to go to PO and add purchase charges; the issue is that after having already received the parts into inventory, the purchase charge added on PO does not update the inventory transaction value, not yet transferred, hence stock value is not updated to consider purchase charge as well.NB : The inventory transaction gets updated only if the PO charge is added before registering arrival. How to setup system to update transaction even if purchase part is already received ?  Thank you

Hey there!We are trying to automatically reconcile credit card expense transactions uploaded to IFS against the transactions appearing on the credit card statement. Is there a standard approach or functionality available in IFS to fulfill this requirement?These transactions are related to expenses incurred using corporate credit cards.Your support on this would be greatly appreciated. Thanks in advance!

This is related to Cloud 25.1.  Have a scenario where many records on the Engineering Transfer Actions screen had the “Assign” command selected.  This pushed the records to the Engineering Revision Transfer Status screen but have the wrong Provide Code and also the wrong Part Type (Purchased Raw, should be Manufactured).   I have not found a way to make the desired changes on the records to switch them to manufactured, have also not found a way to undo the “Assign” and put the records back on Engineering Transfer Actions screens.  Looking for any input on ways to do this.Thanks!

 The Service Management Demystified Trilogy has been updated to 25R2. This is your one-stop shop for:Next-Generation Service Management (a.k.a. Request Management) all-up Scheduling (both Dispatch Console and PSO) for Requests and Work Orders

 The Service Management Demystified Trilogy has been updated to 26R1. This is your one-stop shop for:Next-Generation Service Management (a.k.a. Request Management) all-up Scheduling (both Dispatch Console and PSO) for Requests and Work Orders

Hi,In an instance, when trying to create a broadcast message, it gives the error “Given value for from_user field is not valid” when saving. And we’re unable to add the record.In another instance, which is in the same IFS version, 25.2.4, it works without issues.The error is checking for the web user and raise the error. Is there a limitation on setting up broadcast messages, depending on how the user is set up in IFS?Thank you.

NGSM Demystified  describes changes and additional capabilities related to Service Management (NGSM) in IFS Cloud 25R2. People with experience in 25R1 should focus on chapters marked with 25R2☀️ and 25R2↗️.Chapters with 🖋️ provide new or additional details for features that were already available in previous releases.To clearly point out where something can be found in the application, navigation paths are now highlighted with 📁 path to page.Features that rely on AI are marked with ✨.IFS Cloud newcomers will also find explanations of some common platform capabilities. If you find this document helpful, please consider leaving a 

NGSM Demystified  describes changes and additional capabilities related to Service Management (NGSM) in IFS Cloud 26R1. People with experience in 25R2 should focus on chapters marked with 26R1☀️ and 26R1↗️.Chapters with 🖋️ provide new or additional details for features that were already available in previous releases.Features that rely on AI are marked with ✨.IFS Cloud newcomers will also find explanations of some common platform capabilities. If you find this document helpful, please consider leaving a 👍 LIKE. And ⭐ SUBSCRIBE to get updates. For the first time I had to zip the document as it exceeded the attachment size limit. 358 pages cover:Terminology Getting Started IFS.ai Copilot 2.0 for Service Request Management Bundle Tasks Request Contracts Se

Scheduling Demystified  describes changes and additional capabilities related to scheduling in IFS Cloud 25R2. People with experience in 25R1 should focus on chapters marked with 25R2☀️and 25R2↗️.Chapters with 🖋️ provide new or additional details for features that were already available in previous releases.To clearly point out where something can be found in the application, navigation paths are now highlighted with 📁 (IFS Cloud) and ☰ (PSO).Features that rely on AI are marked with ✨. If you find this document helpful, please consider leaving a 👍 LIKE. And ⭐ SUBSCRIBE to get updates.

Scheduling Demystified  describes changes and additional capabilities related to scheduling in IFS Cloud 26R1. People with experience in 25R2 should focus on chapters marked with 26R1☀️and 26R1↗️.Chapters with 🖋️ provide new or additional details for features that were already available in previous releases.Features that rely on AI are marked with ✨. If you find this document helpful, please consider leaving a 👍 LIKE. And ⭐ SUBSCRIBE to get updates. 291 pages cover:Terminology Getting Started Setup Datasets (to define dispatching scope) Resources (who perform the work) Shifts (to define availability of resources) Tasks (what work needs to be performed) Skills (to constrain allocatable resources) PSO Advanced Features using the Modelling Dataset Additional Cap

MWO Demystified  describes changes and additional capabilities related to MWO (Mobile Work Order) in IFS Cloud 25R2. People with experience in 25R1 should focus on chapters marked with 25R2☀️ and 25R2↗️.Chapters with 🖋️ provide new or additional details for features that were already available in previous releases.To clearly point out where something can be found in the application, navigation paths are now highlighted with 📁 path to page (IFS Cloud), ☰ MWO (left-hand panel) and 𝍖 MWO (home page dashboard).If you find this document helpful, please consider leaving a 👍 LIKE. And ⭐ SUBSCRIBE to get updates.

MWO Demystified  describes changes and additional capabilities related to MWO (Mobile Work Order) in IFS Cloud 26R1. People with experience in 25R2 should focus on chapters marked with 26R1☀️ and 26R1↗️.Chapters with 🖋️ provide new or additional details for features that were already available in previous releases.Features that rely on AI are marked with ✨.If you find this document helpful, please consider leaving a 👍 LIKE. And ⭐ SUBSCRIBE to get updates. 428 pages cover:Terminology Getting Started Work Execution by Individual Resources Work Execution by Crews Work Execution by Contractor Resources Bundle tasks in MWO Core Functionalities Service Objects Stock and Inventory Management Purchase Handling Documents, Media, and Attachments Tec

Hi all, Can someone help me understanding the difference beween below settings on the IAL Config?Use Live Data = always running live and showing all data, and Copy All Data you can schedule but still showing all as available til that particular schedule date?Copy Only New Data: Only adds changed data? Or also updated data?  

Hi,Hope someone has a good idea for my following case:Two advance invoice were sent to customer and paid(1000aud) in full. After that, the customer order quantity was decreased.The shipment was sent and the last invoice was created(900aud), cupia generated automatically -100aud via offset. In this case, customer has overpaid. Could anyone please guide me how to handle this open cupia?Thanks,

Dear All,One of our customer having problem on the code part demand setup. Below are the details.Customer using one of other code part (other than GL) base for cost element mapping.M1 posting control mapped against stock balance account with cost element code part mapping.Now, business, do not want to see the inventory cost on the project monitoring screen. Hence, they blocked cost element code part and enable Exclude from Project follow up checkbox, as they still want to have the Project code part on the M1 posting. However, with the new setup, they are getting an error on project demand screen, as system trying to validate the inventory part and its relevant cost element code part connection on M1 posting type which is missing.Can anybody, see a solution how can we solve this without changing the checkbox Exlude project followup?

Hi,  With the transition to the MAUI platform, it has been observed that the current mobile applications (MWO, Notify Me, and Scan IT) do not provide the same level of Insight Logs that were available in the MWO Classic (Xamarin) application. This limitation makes it challenging to clearly understand user actions and accurately identify issues encountered during application usage.Although the application parameter EXTENDED_CLIENT_LOGGING can be enabled, it currently captures only a limited set of logs, which is often insufficient for effective troubleshooting and root cause analysis.Proposed ImprovementsTo enhance observability and support efficient diagnostics, the following improvements are recommended: Enhance Device Log Coverage Introduce more comprehensive client-side logging to better capture user interactions, application flows, and er