IFS Solutions

Hello, I am running into an issue with timezones when sourcing from an internal supplier manually when I change the ship via code in the “Source from Suppliers” dialog.When the ship-via code is changed in the dialog, the “EP Due Date” changes from (for example) 10/31/2025 12:00 AM to 10/30/2025 8:00 PM (the timezone offset from UTC => EST). 8:00 PM is outside working hours, and an error message displays:“Invalid value for property EpDueDate”The user is unable to save the record unless they manually change the EP Due Date to a time within working hours.Scenario:Timezones: Demand site is America/New_York Supply site is America/New_York User timezone is America/New_York Company timezone is America/New_York Calendars are generated. Customer Order line is using “Not Decided” supply code Using “Source Order Lines Manually” + “Source From Suppliers” What I’ve tried:Attaching the distribution calendar to the ship via codes Changing the timezone on the Company to UTC. Changing the calend

Hi,I’ve been trying out a document macro to create a PDF when checking in a word-document.Below processCreate a new document revision for the document class associated with the macro Click “Check In Document” and select a word-document Click “Edit Document”, save and close it Click “Check In Document”Above process successfully creates a PDF-file and checks it in together with the edited word-document.My question is, is it possible to skip step 3 and 4? That is, have the PDF-file created and checked in at at the first time I click “Check In Document”?Currently I’ve been able to have the macro create a PDF file at step 2, but IFS doesn’t check it in. The PDF-file is created in the CHECK_IN_PATH folder with the same file name as the word-document.I understand that sFileName and sPath below is null when doing step 2 above but contains LOCAL_FILE_NAME and LOCAL_PATH when I’ve first checked out the document as per step 3.'Macro Block: WORD_INIT_AND_COMMON' General declarations for MS Word ma

Hi,We are looking for a way to import documents from a shared folder or local c drive into IFS cloud document management.Tried using Cloud File storage Migration Tool (FS Mig Tool) but seems it is most suitable for environment-to-environment migration.The documents need to be attached to the corresponding business object screens under the attachment section. Importing them manually one by one would be time consuming, so we are looking for a batch import approach.Any suggestions would be greatly appreciated.Thank You!

I am trying to learn how this functionality can add value in the intersite flow. Can anyone advise?

In 25R1, I am setting up a report rule to email a Project Invoice to a Customer.In the get expression xpath does not have the customer email address as an option. Is there an easy way to derive the customer email address ?

Is there a way to calculate rebates based on a progressive calculation. The rebate agreement is as  follow.If a customer purchases up to 1,000 kg, they get 2% rebate. From 1,001 to 5,000 kg, they get 5% rebate on that portion. Above 5,000 kg, they get 10% rebate on the excess weight.If a customer purchases 6,500 kg, first 1000kg will be based on 2%, second 4000 will be based on 5% and remaining 1500kg will be based on 10%.How to setup this in IFS rebate agreement. 

Is anyone using OCR to import Supplier Invoices into IFS for France.  We are in contact with Ricoh and Skilja but wondered if anyone has any other options to suggest (for a small quantity of invoices). This relates to invoices coming in from suppliers outside of France.

We are running IFS App9. Transfer of inventory transactions were functioning well but we realised that since a certain given date, it stopped and we can't see inventory transactions in GL.Checking the system, we can see the error description “The voucher number is higher than series until,   ORA-20110: VoucherNoSerial.HIGH_NO” Could you please guide us on how to handle? Thanks. /Theoneste

Hello,Could you please help me with the following two questions? In the Mixed Receipts/Payments screen, if I need to change the bank account that received the payment, from which screen or menu should I make that change? (If there is a standard IFS navigation path or specific function name, please provide it.) After a Supplier Invoice has been registered, is it possible to delete it from a list or summary screen (for example, the Supplier Invoice list)? If deletion is possible, please describe the exact steps to do so, including any required permissions, approval steps, or restrictions (for example, whether a posted/approved invoice can be deleted or only reversed/cancelled). A personal note: I just joined the company and I am still learning the system, so I would greatly appreciate detailed, step-by-step instructions where possible.Thank you very much for your help.Best regards,Mina

hi,Using report rules for a purchase order print rep, is it possible to set conditions based on the status of the PO eg Released and the default site. I can’t seem to find these two properties within the available properties in the expression property lists, if not is there another way to target these properties?

Hello, Any tip or testexam for the projectmodule? Is there a timeline when you take the exam?Is there any opportunities to retake the test if you fail?

I set a line to Picked by using Order Line Details → Report Reserved Quantities as Picked.No Shipment has been created, no delivery posted, and nothing else was progressed.Now I need to revert the line back to Released.What I tried: Right-click on the Customer Order Line → couldn’t find any “Unpick” or similar action. On the Customer Order header right-click, I expected to see Undo Reserve and Picking…, but this option is not visible in our menu. In Package Part Structure (the line is a package part), I also don’t see any menu to reverse the picked status—neither on header nor on component lines. Questions: What is the standard way to reverse “Report Reserved Quantities as Picked” and return the CO line to Released when no Shipment exists? If the answer is Undo Reserve and Picking…, which permission/object or configuration controls the visibility of this option on the CO header? Are there any restrictions for Package Part lines that would hide or block the undo action? Any ot

Hi!Where can I find the Interval setting for events in PM actions in IFS? I want to configure different PMs to generate at different intervals within the same event. I´m usin IFS Cloud. Its described in a answer 3 years ago;  “When you enter the event data into your PMs you just enter as follows.PM ‘X’ - Event = <event name> , Start = 1, Interval = 1 PM ‘Y’ Event = <event name> , Start = 1, Interval = 3Now when running your event generation for event <event name> you will get PM ’X’ generated each time and PM ‘Y’ every third time.” kind regards Emma

Hi All,I would like to understand what capabilities we have, if any, with regard to planning Isolation Orders in conjunction with Work Orders.The background for the question is that for any larger work, it is to be expected that also isolation orders need to be planned with resources, materials etc, and are likely to be carried out by the same people as the actual work orders. This would mean that it would be required to handle these two order types in the same way.The work on isolation orders will also generate transactions, that potentially are billable, should be accounted etc Thanks & Best Regards,Nipun

IssueIt is not possible to use Single Sign-On (SSO) with any mobile app in IFS Cloud.EnviromentIFS CloudAudienceALLResolutionIt is a limitation in the current solution of the framework for mobile apps and have currently no resolution.CauseEven when selecting the SSO login , the app prompts users to enter their credentials. This is due to how authentication is handled within the mobile app. Specifically, IFS Cloud Mobile Business Apps launch a new browser instance embedded within the app, which operates independently of the system browser. As a result, it cannot access any existing authenticated sessions from the system browser.Because of this, the app requires users to enter their credentials to initiate a new session. These credentials are entered directly into the identity provider’s login page (e.g., ADFS) within a secure, app-hosted browser window. Additional InformationR&D are looking into how to resolve the SSO problem in a future release together with Biometrical login.

Hi All,I’m trying to create a data migration job for the Product Structure Header.When the structure type is ‘Manufacturing’ and if the record is already exists, I get an error ‘ORA-20112: ProdStructureHead.FND_RECORD_EXIST: The Prod Structure Head already exists.’ I have enabled modify option but it’s not letting me updating the record.I would really appreciate it if there’s any other ways we can try to make this work, please. Already tried to get the idea from the below post and unfortunately it didn’t work for me.Create Migration Jobs to Update Custom Fields(CF) | IFS Community also tried the bellow API call in objid fieldINTFACE_METHOD_LIST_API.GET_OBJID_FROM_KEY('PROD_STRUCTURE_HEAD', 'CONTRACT;PART_NO;ENG_CHG_LEVEL;BOM_TYPE_DB', CONTRACT||';'||PART_NO||';'||ENG_CHG_LEVEL||';'||BOM_TYPE_DB||';')Thank you in Advance!

We are experiencing a situation in IFS Apps 10 where multiple purchase requisition lines are being generated for the same part and supplier, rather than being grouped as expected.In one example, we have four requisition lines that all share the same Wanted Delivery Date (12/11/2025) but have three different Wanted Receipt Dates. Our base expectation is that lines 1 and 2 (same dates) should be summarized into one requisition of quantity 40. Since the Wanted Delivery Date is what prints on the PO, we would ideally expect all four lines to be summarized into a single requisition of 80, in line with the Supply Chain Matrix logic.Previously, these parts were set up with Planning Method G and Order Cover Time = 7, but that configuration created too much demand and led to overstocking. For reference, part 9302 has a safety stock of 69 (approximately one week).We have also noticed similar behaviour for suppliers X and Y.There are no obvious reasons for the requisition lines to be split, and w

Hi All I need help with analyzing problems like that. I have faced lastely a lot of problems like this after db copy, installation new Release, etcIFS Unified Support reject my ticket because it is not reproducible on reference environment.Do You have any suggestions? All caches refreshed, unpublished whole configuration, new user created to check this,… and no success. Example details messageclass: "com.ifsworld.fnd.common.exceptions.MetaDataRetrievalException"invocation:class: "com.ifsworld.fnd.storage.datasource.ProjectionLoaderImpl"line: 100method: "loadProjection"message: "Error occurred while loading metadata for projection [CustomerOrderHandling]." projection provider.","process.thread.name":"Default Executor-thread-30","log.logger":"com.ifsworld.fnd.storage.datasource.ProjectionLoaderImpl","http.request.id":"fed499fa-3a7f-4c93-bcb4-408b065e5a1c","error.type":"com.ifsworld.fnd.common.exceptions.MetaDataDuplicateException","error.message":"Duplicate enumeration [null] found when

Our customers require the “Estimated Time of Departure (ETD)” and “Estimated Time of Arrival (ETA)” fields in Customer Order details or Ship or Shipment.Because those dates must be printed on the invoice and packing list.However, I think about those two items do not exist in Customer Order details.As an alternative, should we add items using custom fields?

Hi all, I try to log-on to Business Reporter, but I face strange error, which I have never met before: When I click “Refresh the page.” I get this error: I have installed this website’s certificate and this environmental works in browser correctly. I have also prepared IAM Client as it should: I have done this several times before for different environmental, and I have faced an errors when IAM Client or certificate is not defined correctly, but now I have done and defined them for this environmental at least twice.​​​​​​​Certificate are stored on “Trusted Root Certification Authorities” -folder. I also stored them to different locations too, but did not make any difference. This environmental is working on 24R1 SU1.

I am using the IFS MWO Service Classic App for Windows. When I press the button “Map position” for a specific task, the browser opens with the URL in the formathttps://www.bing.com/maps?sp=point.48.50457_9.16469_Location&lvl=16&cp=49.465179%7E11.020507&style=r But, this does not work for me. It does not center the map and I don’t get any pin. It would work for me if the URL is given in this form:https://www.bing.com/maps?q=48.50457,9.16469 Is this a bug, windows specific or can I adjust the format of the URL by myself? 

Hi Community,I need help to fix and understand this Meter Setup. I can't register new recordings that I receive. Server error messages:4b9d21a4-6953-4b3c-859d-9d1d6645e28cIfs.Fnd.FndSystemException: Unexpected error while calling server method AccessPlsql/Invoke ---> Ifs.Fnd.FndServerFaultException: ORA-01476: divisor is equal to zeroFailed executing statement (ORA-01476: divisor is equal to zeroORA-06512: at line 36ORA-06512: at "KC_PROD.PM_CALENDAR_PLAN_API", line 289ORA-06512: at "KC_PROD.PM_CALENDAR_PLAN_API", line 298ORA-06512: at "KC_PROD.PM_ACTION_CALENDAR_PLAN_API", line 8020ORA-06512: at "KC_PROD.PM_ACTION_CALENDAR_PLAN_API", line 8035ORA-06512: at "KC_PROD.PM_ACTION_CALENDAR_PLAN_API", line 7913ORA-06512: at "KC_PROD.PM_ACTION_CALENDAR_PLAN_API", line 7913ORA-06512: at "KC_PROD.PM_ACTION_CALENDAR_PLAN_API", line 7953ORA-06512: at "KC_PROD.PM_ACTION_CALENDAR_PLAN_API", line 8449ORA-06512: at "KC_PROD.PM_ACTION_CALENDAR_PLAN_API", line 8454ORA-06512: at "KC_PROD.PM_ACTION_CA

Dear all,  I get a problem on 22R2 when I try to register arrivals of some purchase orders. I get the following error “The update could not be performed since the purchase order record is currently locked. Please retry the operation.”Did you already have this problem and have a solution ? Best regards, Laura

Has anyone here gone through the process of properly sizing the hardware requirements for deploying the IFS EAM solution?I’m currently working with a client that operates a single cargo ship and will have around 20 concurrent users accessing the system. I’m looking for guidance or best practices on how to specify the right server resources (CPU, memory, and especially storage capacity) for this type of setup.Any references, calculation guidelines, or examples from similar implementations would be greatly appreciated.

Hi, According to the IFS documentation, it's possible to rename a part serial linked to a serial object when it's listed as "In Inventory." To enable this, we used the "Move to Inventory" option. A work order was generated, and we completed the return process. The serial object's status was successfully updated.However, despite the part and serial now being in inventory, the rename operation is still failing. The error is “the serial exists in inventory and cannot be renamed” .. Are we missing any step once the serial is returned ??