Has anyone discovered an easy way to keep MFG Details on Prod Structure when new revision in Transferred?
Hello All,We use Engineering extensively for our Prod Structures creating and new Engineering rev and transferring to MFG with each structure change. When we transfer a new revision site/inventory data such as Reserve/Issue from Loc is not added to the new revision. Has anyone come up with an easy method of replicating this type of data?TIA
I would like how to manage/maintain the customers account not valid anymore in IFS. In many cases it is impossible to delete this form system as there are other records (as business opportunities or leads) assigned to these customers. For now we created technical (not existing) sales rep but maybe there is better way to manage it.
Hello All,I’m hoping you can help me, looking at our ftp servers for document management there seems to have been duplication of files (this is around the time last year when we had server issues). Before I just go ahead and delete files from one server I want to check the database itself for these files to see where the database record is pointing to. Unfortunately I can’t seem to locate the table. Table edm_file is just showing the path not the repository address - any ideas on which table I need to check?Thanks Sarah
IFS CloudI have Sales Part documents (PDFs) that are occasionally updated. We have been able to attach the Sales Part Document to the Customer Order Line Item. I would like to send them to every customer that orders that sales part. But I only want to send them once, the again if the documents change.I want to compare the Creation Date of the Sales Part Attachment to the Date the Customer on the Order last ordered the Sales Part. If the Creation Date is Later than the Order Date, send the PDF Document with an Order Confirmation Report.How do I get the variables to make the comparison to include or exclude the PDF?Can this be in a Report Rule that would allow the test of all line items? with multiple attachments?
Hi all, I have a customer that uses the predefined lobby ‘Supplier Performance Management’ which has the element Supplier that uses the IAL ‘PURCHASE_ORDER_LINE_STATS’.Since they do not have this IAL, they cannot see data in this element. Since it’s a predefined lobby element, should this IAL have been included in IFS? Is there a way to get the statement and the where clause? Thank you.
Hi Community,Is it possible to delete/remove records using an excel migration job? I’m trying to delete/remove users for WaDaCo processes but unfortunately i cannot solve it.. I have added ‘DATA_CAPT_CONF_VALID_USER_API.Remove__’ in the Method List. An example could be to delete/remove all users for our scanner ID6: The migration job has the current setup: I’ve also tried different setups. Example in the method lists to use ‘%’ in Column value and DUMMY in Column Name.
Hello,I am currently having trouble with my Crystal Report in IFS Cloud. I am uploading my Crystal Report to the quick reports page, but when I go and attempt to view it, I am getting “There was an error retrieving the report”There are no error logs or any useful information in the debug console window. How can I get more information to fix my issue?Thanks,Bryan
We are using IFS 10 and are using the customer party type locations for the stores that we service. I am attempting to figure out the best way to utilize and update the contact information on the locations. It seems to pull from the customer record, but I don’t know how to get it to update. Here is a location we connected as the visit and taxThe address pulls in perfectly to the work tasks created. And when you update the customer record for that address, that works perfectly to update the location address.Our only concern so far is that this contact seems to have pulled from the customer record comm method. The line in green is what it pulled upon creation, but I have added the line below for that address record to be defaulted to that phone number.I cannot seem to get the location to update the data. Am I missing something?Also, I cannot update on the location itself either for contact information. And I also tried invalidating the original contact which also did nothing on the locat
Regarding a issue reported with Support team via G2342026. Does IFS have a solution to mask or encrypt social security numbers in the Supplier record Tax ID#? Some of our suppliers report as sole proprietors so we have their SS# recorded for 1099 purposes.This is extremely important to hide confidential information. The attached screenshot is EXAMPLE only - I cannot send you an actual Social Security #
Hi All, Is it possible to use the drill down function but point it at a dimension instead of the original info source ? Current report - The report currently uses a custom Info source that has grouped data in the IAL so the drill down wont go further down if I point it to the info source. I am wondering if its possible to point the drill down function to the Dim showing the same columns just without the grouping ? When I have tried to do this - I set up the custom dimension connections and it seems to wipe out my information source in my report as if there was a failure of the connections. Any advise would be appreciated ThanksCameron
Hello,I am having difficulty understanding the combination of Failure Analysis Setup Navigator i.c.w. Fault Reporting. It was my initial understanding the FASN should we filled so mechanics would have a smarter/ filtered way of reporting causes.However, what I currently see, is all of the options. This does not seem to directly relate to each other. Could somebody please explain what I am doing wrong?Below a some screenshots;example Item Class: Measuring EquipmentWhen creating a fault report I see all of the other fault types. While I only defined 2 fault types. The same applies for Causes and Symptoms. Thanks in advance
I created a test projection for investigation with 1 function and 1 action.The function work but when deployed the action. Both will give the ODP_ILLEGAL_STATE error.The action consists of a parameter Stream if I switch to parameter Binary; there is no error. What cause it to have invalid metadata and how to fix?Also found a “Unsupported Operation Parameter Type STREAM” error in the log .I am using parameter Stream to save doc attachment. Thanks IFS 10 update 13
After look at the documentation, I was able to conclude that its possible to send and receive JSON files via REST. I found that I am able to do this communication using JSON, but only when the header is the one that belong to the XML, as you can see in the example (message in format JSON, header XML, with a successful response): Headers of the previous try: However when I do exactly the same try, with a JSON header, the response message is an error:Headers of the previous try: Once in the documentation available (‘Metrix5_XML_Messages’) its possible to do the communication using JSON files, anyone knows if I am missing something or this is a bug of the product?
With the Cloud Version, will it capture all emails internally and externally and keep them organized like Hubsport and salesforce do? The case should be the source of truth and all communications should be easy to read and follow. I have found a lot about the CRM and seen videos, but I would love to see a demo of the Call center functionality around cases. I have watched this as well.https://www.gotostage.com/channel/4c8b006abd3344ea9a62605ba7c00c31/recording/40941d06329349e7b96284a575ea8595/watch Thanks,Doug
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