IFS Solutions

Hi community, We work with IFS Apps10 and I'm trying to set up a Boomi integration for EDI Customer Orders via REST API calls.I managed to create a Customer order directly via the CustomerOrderHandling API, I'm able to make adjustments on the Lines, so that is working.But, it appears that in the Enterprise Explorer, within that created Customer Order, the "Send Confirmation" option is disabled . Searching the cause of this I found that in the Customer Order Presentation Object, a function CUSTOMER_ORDER_TRANSFER_API.Allowed_To_Send is called, which checks that the Customer order has a Message record in the table EXTERNAL_CUSTOMER_ORDER_TAB. It appears to be possible to pick a record in that table (with status Requires approval), patch it with the already created Customer Order number and then set the status to "Created" by means of the REST methodIncomingCustomerOrderHandling.svc/IncomingCustomerOrders(MessageId={messageID})/IfsApp.IncomingCustomerOrderHandling.IncomingCustomerOrder_Or

We are looking to implement a solid core to rebuild process in our company. These would be core units from the field that need to brought into inventory at zero dollars, shipped out to a supplier to be rebuilt, and then brought back in the system with the new cost of rebuilding the unit. We want the option of NOT serializing these parts, but we want to try and keep the process as standard as possible. Is there a standard way that IFS provides for this process that will work for serialized and non-serialized parts?  

Hello, In IFS standard settings, is it possible to prevent or block the goods receipt process if there is an outstanding or unapplied Purchase Order Change Order for the corresponding Purchase Order? Thanks for your help. 

I have created a Logic Apps Custom Connector (imported the OpenAPI v3 definition into Postman and used the Postman collection for the connector) with the following security settings:The connection is created successfully and the Logic App using the new connector works perfectly. However, running the same Logic App again after 2 hours I get a 401 error “scope=\"openid microprofile-jwt\" error=\"invalid_token\" error_description=\"jwt signature verification failed: 'exp' claim expired at Wed, 09 Apr 2025 07:19:43 GMT\”Reviewing the Connection I see“On the connection I get "Failed to refresh access token for service: oauth2. Correlation Id=5b637509-4626-4d68-a5ad-0a1fdb3da129, UTC TimeStamp=4/9/2025 9:20:08 AM, Error: OAuth 2 access token refresh failed. Client ID and secret sent in form body.. Response status code=BadRequest. Response body: {"error":"invalid_grant","error_description":"Token is not active"}"” I’m not a security expert, hence every suggestion is much appreciated.

Hello!I´m trying to setup internal trade and have succesfully done the entire process but then I realised that I would like to have automatic receiving of goods at the buying company. The internal trade in thsi case means that the buying company picks up the goods at the sellers warehouse so when the selling company does the delivery in IFS Cloud I would like to have the goods automatically received on the buying companys side. I´ve setupo the DIRDEL message but what triggers it? Thanks for your advice, I feel a bit lost :) RegardsEmma

Hi allRecently some end users have reported delays in report pick of Customer Orders, we are on Apps10.One site highlights 10 or more (maybe 20/30 orders) > Report Pick > Move to Shipment inventory. IFS takes upwards of a minute, sometimes longer to finalize the transactionOnce site report picks each line via the same method and IFS takes around 8 - 12 seconds.Can I ask if this is normal behavior for other customers who report the same way? Any insight or advise would be great.ThanksRavi

What is the use of ‘Event Based’ Revenue recognition and how it works.We defined events on the project, but when we do revenue recognition, it is being calculated as if no events have been defined. Can someone please help how it works.

Hi , We have created an Read-Only Access - (Grant Query All) - but when users are assigned this PS, then they are not able to open the attachments. Which PS part is missing?  When looking at Result Tab of the Document Revision, the User has Edit and View Access. On IFS10 

We have recently had several cases where credit notes (CNs) were not deducted from outstanding invoices during payment runs, which results in double or excess payments.This is usually because a CN often has a later date than the original invoice, on which the payment term is then applied.It happens that the invoice is due (because eg longtime blocked/not approved) and the CN not yet. In the context of the IFS implementation, we had checked to look into setting CNs as immediately due, so that when approved, the CN would be immediately deducted from the invoices in the payment run.At that time, this seemed not to be possible. Given the recent cases, we was wondering if it would be possible if we had a separate numbering sequence and, for example, a separate voucher type for CNs, to make sure that credit notes become immediately due. Other suggestions are also welcome!Thanks!

BACKGROUND: We currently have a feature we developed using a homegrown integration application with IFS to achieve online bill pay functionality on our external website. It is fairly straight forward and has 2 endpoints. 1 endpoint to retrieve a list of invoices a customer needs to pay and 1 endpoint to pay those invoices. We are utilizing IFS’s oracle APIs currently so when a customer pays the invoice, this single endpoint call is actually:Generating a statement number Creating a mixed payment lump sum record Creating the mixed payment ledger transaction record We then attempt to charge the customer’s credit card, and upon success of that.. we then approve the mixed payment.Since this is all captured within a transaction, if any stage of these steps fail, we can safely rollback the changes we made in IFS and we can cancel the credit card transaction if we need to.GOAL:  Our goal would be to shift this functionality over to using IFS’s REST APIs. We have never used IFS REST APIs to thi

Hi Community,I would like to use different tax codes on a manual supplier invoice based on the supplier invoice address ID.I’ve added separate address IDs and tax codes under Delivery Tax Information, and the “Use Supplier Address for Tax” option is enabled for both addresses. However, when creating a manual supplier invoice, the system always applies the tax codes from the address ID that is set as the default delivery address for the supplier.Does anyone know how to change this behavior?Thanks in advance.   

In the customer card, under the Address tab, I have added a new Custom Field – Account Manager.I would like to use a migration job targeting the view CUST_ORD_CUSTOMER_ADDRESS to insert/update this field.I created the following migration job based on my experience with IFS 9. 

Since the IFS debug console is discontinued in 24R1 and replaced with the IFS Cloud Web DevTools browser extension we (our company) is interested to know some more details about the “product” IFS Cloud Web DevTools browser extension since we know need to “open up” the Developer Tools function in the browser, which is locked for our ordinary users, to be able to view debug information.For example: Are there any whitepaper/documents about the product? How often is the IFS Cloud DevTools extension updated with security patches? Will it be certified against the latest versions of Edge Browser

Starting on July 13, 2024, our data loads started having issues.  We did not have any patching or updates or changes that I can find. Prior to this they were running successfully since deployment for over 6 months. The data load itself has a status of executing with errors.  Each data source shows as Executing, Failed, Success or Submitted.  Most were showing as Submitted.  The BI server errors looked like they were deadlocking them selves.  I put sequential IDs and sequences on all of the data sources and now most show as Success. If I run a data source by itself, then there are no issues. Any help or ideas would be great. Here is the IFS screen examples:  Here is the SSIS log for the DIM_Account:Fetch Data Load Run Data Source Info:Error: Executing the query "EXEC [TABULAR_CREATE_AND_FETCH_DATA_SOURCE_RUN_INF..." failed with the following error: "Transaction (Process ID 65) was deadlocked on lock | communication buffer resources with another process and has been chosen as the deadloc

Hello, I am running into an issue with timezones when sourcing from an internal supplier manually when I change the ship via code in the “Source from Suppliers” dialog.When the ship-via code is changed in the dialog, the “EP Due Date” changes from (for example) 10/31/2025 12:00 AM to 10/30/2025 8:00 PM (the timezone offset from UTC => EST). 8:00 PM is outside working hours, and an error message displays:“Invalid value for property EpDueDate”The user is unable to save the record unless they manually change the EP Due Date to a time within working hours.Scenario:Timezones: Demand site is America/New_York Supply site is America/New_York User timezone is America/New_York Company timezone is America/New_York Calendars are generated. Customer Order line is using “Not Decided” supply code Using “Source Order Lines Manually” + “Source From Suppliers” What I’ve tried:Attaching the distribution calendar to the ship via codes Changing the timezone on the Company to UTC. Changing the calend

Hi,I’ve been trying out a document macro to create a PDF when checking in a word-document.Below processCreate a new document revision for the document class associated with the macro Click “Check In Document” and select a word-document Click “Edit Document”, save and close it Click “Check In Document”Above process successfully creates a PDF-file and checks it in together with the edited word-document.My question is, is it possible to skip step 3 and 4? That is, have the PDF-file created and checked in at at the first time I click “Check In Document”?Currently I’ve been able to have the macro create a PDF file at step 2, but IFS doesn’t check it in. The PDF-file is created in the CHECK_IN_PATH folder with the same file name as the word-document.I understand that sFileName and sPath below is null when doing step 2 above but contains LOCAL_FILE_NAME and LOCAL_PATH when I’ve first checked out the document as per step 3.'Macro Block: WORD_INIT_AND_COMMON' General declarations for MS Word ma

Hi,We are looking for a way to import documents from a shared folder or local c drive into IFS cloud document management.Tried using Cloud File storage Migration Tool (FS Mig Tool) but seems it is most suitable for environment-to-environment migration.The documents need to be attached to the corresponding business object screens under the attachment section. Importing them manually one by one would be time consuming, so we are looking for a batch import approach.Any suggestions would be greatly appreciated.Thank You!

I am trying to learn how this functionality can add value in the intersite flow. Can anyone advise?

In 25R1, I am setting up a report rule to email a Project Invoice to a Customer.In the get expression xpath does not have the customer email address as an option. Is there an easy way to derive the customer email address ?

Is there a way to calculate rebates based on a progressive calculation. The rebate agreement is as  follow.If a customer purchases up to 1,000 kg, they get 2% rebate. From 1,001 to 5,000 kg, they get 5% rebate on that portion. Above 5,000 kg, they get 10% rebate on the excess weight.If a customer purchases 6,500 kg, first 1000kg will be based on 2%, second 4000 will be based on 5% and remaining 1500kg will be based on 10%.How to setup this in IFS rebate agreement. 

Is anyone using OCR to import Supplier Invoices into IFS for France.  We are in contact with Ricoh and Skilja but wondered if anyone has any other options to suggest (for a small quantity of invoices). This relates to invoices coming in from suppliers outside of France.

We are running IFS App9. Transfer of inventory transactions were functioning well but we realised that since a certain given date, it stopped and we can't see inventory transactions in GL.Checking the system, we can see the error description “The voucher number is higher than series until,   ORA-20110: VoucherNoSerial.HIGH_NO” Could you please guide us on how to handle? Thanks. /Theoneste

Hello,Could you please help me with the following two questions? In the Mixed Receipts/Payments screen, if I need to change the bank account that received the payment, from which screen or menu should I make that change? (If there is a standard IFS navigation path or specific function name, please provide it.) After a Supplier Invoice has been registered, is it possible to delete it from a list or summary screen (for example, the Supplier Invoice list)? If deletion is possible, please describe the exact steps to do so, including any required permissions, approval steps, or restrictions (for example, whether a posted/approved invoice can be deleted or only reversed/cancelled). A personal note: I just joined the company and I am still learning the system, so I would greatly appreciate detailed, step-by-step instructions where possible.Thank you very much for your help.Best regards,Mina

hi,Using report rules for a purchase order print rep, is it possible to set conditions based on the status of the PO eg Released and the default site. I can’t seem to find these two properties within the available properties in the expression property lists, if not is there another way to target these properties?

Hello, Any tip or testexam for the projectmodule? Is there a timeline when you take the exam?Is there any opportunities to retake the test if you fail?