IFS Solutions

Hi,I’m running into an issue and haven’t been able to find a solution.Our inventory is set to Reserve and Backflush. When we issue a shop order, the system correctly reserves the available on-hand quantity and creates a shortage entry in the Shop Order Materials with Shortage table.Example:We require 20 units, but only 10 are on-hand. The system reserves the 10 units and we proceed with manufacturing. A shortage of 10 units is recorded.Later, 8 additional units arrive from the supplier and are made available in the warehouse. We manually reserve these 8 units, pick them, and send them to the shop. However, the remaining 2 units are not flagged as a shortage. The system shows no further shortages, and the final 2 units are not captured.Are we missing a step in the process that would allow the system to recognize and track the remaining 2 units as a shortage?Thanks in advance for your help.

Hibackground:The management of user rights in Apps9-10 is rather fragmented. We have internal users with employment info, external persons administered in ad and some of them mirrored in IFS, dozens of our own permission sets on top of dozens of core ones, various authorization rights for invoices and purchases, there are document access configurations and parameters in system definitions, the GDPR data definitions etc. and all of these are maintained by few support people mostly from HR, ICT ad finance so that each takes care of certain area.I do understand that our current implementation could be done in several ways and there could be some simplifications achieved. Instead of fine tuning we however need to reach a whole new level of simplicity and automation to help speed up the entry/exit processes of employees and keep data and permissions more up-to-date without so much manual work as now. We need to be faster and provide constant high quality. This needs automation and automatio

Quick question which may have an obvious answer ... In Apps9 if I wanted to query for Part number does not begin with FT7 .. this is how I would achieve it  What’s the equivalent in Cloud?  I don’t seem to have any ‘not start with’ options.  Am I right in assuming it would be !FT72 and that that option is missing from the help list here? Thanks!Linda

Hi, Updating from 22r1 to 24r1 we have seen a “strange” behavior when using date For example we search on a specific date in shop order, (2025-09-30)After changing view and going back,Example we unissue material for a shop order it change view to (Manual Unissue Shop Order) Then the date format is between (2025-09-30 - 2025-10-01) we see this behavior in other views like (shipment)Something we need to do different now that we didn't to in 22r1 ?

Hi,I have a challenge where we need to select the customer invoices in Customer Invoices screen and have a command to execute those invoice reports and download to local machine.I have created a command and implemented the logic of executing the report and using “download” keyword in Aurena client, I’m trying to downloading the reports from PdfArchive entity. But instead of downloading the reports, they are previewing in separate new tabs of browser.Is there a way to download the report in IFS Aurena?We are using IFS APPS10 UPD13.  

Hello everyone! Can someone advice what the exact way to uplift/migrate BR Reports from APP10 to Cloud?!I got the business reporter server for cloud and there I can be able to see all the reports, but customers are complaining that the titles and versions are different from APP10 PROD to cloud. Best Regards,Vishal J  

Hello everyone,I’m facing an issue when trying to connect an export license to a part on a Customer Order in IFS Cloud.I have created an export license with the following validity dates: Effective From: 06-Oct-2025 Expires: 11-Jul-2026 The license status is Approved, and all basic data is in place: Classification, Scheme, Codes, Authorizations Part basic data with End Usage End Usage setup matches the license configuration However, when I attempt to connect the license to the part, I receive the following error:“Cannot Connect License, Check Effective From Date and Expire Date in Export License.”The dates on the license are valid, so I’m unsure why this error occurs.Has anyone experienced this before or can provide guidance on what else might need to be checked?     Thank you in advance!  

After upgrade to 24R1 i receive this information toaster message occasionally. I always get them when i log in, and then approximately one time each 10 minute. Message says “Unable to subscribe to notifications. You will not receive new notifications”. However i do still receive notifications. This issue is from a customer environment, and i have not seen it in other environments on 24R1. At least some other users have the same issue. Any ideas on why i get this message?  

When changing the label name of the fields in the Address Assistance window using Page designer, the changes are not reflecting in the assistance window.Steps :Navigate to Application Base Setup → Enterprise → Supplier → Address. Then go to General Address Information and click on the 'Pen' icon to open the Assistance Window.  Can anyone advice on this? Is this a bug or any basic data missing?

Hello, we sometimes have an issue about calling a specific event which runs an http request, sometimes, IFS takes a lot of time to execute the event. How can we reduce this time execution? Thanks 

Hello.I’m trying to understand an event action but some informations I need are missing.So basically, we have a custom event which sends an email with an attached PDF file but the PDF file needs a review.This is the custom event that I could find :  But how is generared the PDF file? As I’m now discovering IFS cloud, I think we are on 24R2, by clicking on technical documentation on the main menu, the 24R2 version is selected by default.

Dear experts,The customer wanted to receive 1 qty to inventory which is the same as the PO quantity. However, the inventoried quantity is 8 which is greater than the expected by 7. Please see the below.Additionally, Purchase UoM and Inventory UoM are the same, and the inventory conversion factor in the PO line is 1. The receipt cannot be canceled currently.Need to know the reason for this and a perfect solution to remove the excess qty.Cheers,  

Hello ExpertsIs it possible to upload an attachment for the external supplier invoices via FTP? the invoices get uploaded via external supplier invoice Assistant (not through ifs connect). In the upload file i can enter the path of the document which needs to be attached. How do I manage it via FTP since i cannot enter an FTP path. This concerns APP10. in CLOUD there is an routing address which can upload an document and create an image file. this image file gets stored and viewable under the external supplier invoice Documents. in App 10 i dont have such a window nor a routing address which uploads document as an image.Best RegardsSophal

Is there a way to supress some of these options in “Shop Floor Workbench” with page designer or another method?  We spent quite a bit of time in the “Dialog” portion of page designer but couldn’t find a way. We also do not want to use “Shop Floor Reporting User Settings per Site” as it’s to granular and is missing options we’re trying to supress. Using 24R1 currently.   

I have an alternate component set up and the product structure has the Alternate Exist checkbox checked on the component line.  There is no inventory of the original part and there is inventory of the alternate component part.  But when I try to process a shop order the Alternate Exist checkbox is not checked on the shop order and when I right mouse on the line and choose Alternate component/replace, I get an error that No alternate component is defined or component qty required is zero, but that is not true, what am I missing? 

Hi Experts,If I return a serial from a serial object(Service Object) and then try to reinstall the same using a request task, the option we had in work order functionality (Place serial in equipment structure) could not find. Is there a different way to perform this?. How can I again make the serial ‘In operation’? Anyone tried this or has any input please?Thank you,Roshan

Based on our findings, there are typically several methods available to update permission sets following an update delivery. However, given the substantial volume involved—802 Security Objects associated with 379 Functional Roles—we believe that providing a set of scripts for the bulk update of permission sets is the most efficient and practical approach.That said, we would appreciate clarification on the following points: What are the limitations of the scripts? How does each prompt behave differently during execution? What are the recommended approaches for the team to test the scripts in a suitable environment ahead of deployment? .Best Regards,Dilka

HI,I’m currently experiencing an issue when trying to complete a Request Work Task via MWO (Report In).Although the clocking out data is successfully passed to IFS Cloud, the task remains visible under “Work Start” in the MWO mobile app and Work Assignment.Each time I attempt to close the task, details such as the survey, description, and debrief are correctly transmitted to IFS Cloud.  However, the task stays open and reappears every time I reopen the app and sync.The failed transaction returns the following error:“Not allowed to change the status when the Work Assignment is downloaded to a mobile device. - ORA-20110: JtExecutionInstance.NOSTATUSCHGALLOWSTATUSLOCKED: Not allowed to change the status when the Work Assignment is downloaded to a mobile device.” Could you please advise how I can resolve or manage this issue?

Hi mates,Iam recieving Invalid parameter: redirect_uri When trying to access the Scheduling workbench, after activating the Scheduling Configuration Optimization. Test Connection is successful. Anybody passed by such issue? Note that, if i deactivate the Optimization configuration, I can access Scheduling workbench.Iam using IFS Cloud 24R1 + PSO 6.13.Thanks//

How to set the week no for IFS cloud? Currently we are seeing the incorrect week no according to most calendars, How can we change it?Window-Inventory availability planning 

In IFS Cloud, we have serialized subcomponents set to Manual Issue so that the manufacturing team can issue the components as they are installed on the assembly. The challenge is that sometimes the team under-issues the required quantity, since Manual Issue allows the shop order to progress without fully issuing the required qty.Is there a standard setting or configuration in IFS Cloud that would prevent under-issuing, so that the team must issue the full required quantity before closing (or finishing) the shop order — while still keeping Manual Issue as the issue method?

Hello,We implemented user-based authorization for warehouse access. But it doesn’ t run. The user can perform transport operations.

Is it a way to download the consolidation structure? Thanks

Hi,I tried to explore entity in IFS Developer Studio. I just made a small sample, added 2 attributes then generated code and deployed. But I met error during deploying. It seems the table was not created and deployed.My attributesThen generated code and deployedI got error and there was no table in DB. Any advice or reference materials on this would be greatly appreciated.

I’ve noticed when I run MS/MRP the lead time for Purchase Requisitions or Distribution Orders is calculated as Manufacturing Lead Time + Inspection Lead Time + External transport lead time + Transport lead time + Internal transport lead time when I have the primary supplier flag turned on, on the SFPP.However if I use Planning Method B or C I’ve noticed the same logic is not applied. Instead the unlimited supply date on the inventory part is used, even if I have a primary supplier defined.For MS/MRP this date is only used if I don’t define a primary supplier.Is there a reason that the logic is different?