IFS Solutions

Does anyone use any type of performance tracking dashboard for supplier invoices.  Idea would be to show number of invoices in query, breakdown by various sites/suppliers/queries etc and show trends over recent weeks and month on number and clearing times?

Hi,We have imported several thousand Request Contracts using DMM. They are at status ‘Planned’ and we want them to be Active. Is there any way that we can automate making these Active? Presumably we need to update objstate and/or state fields on sc_service_contract but these fields don’t seem to be able in the mapping. 

Having IFS Cloud (24R2), I am facing the problem that final invoice has incorrect values in the quantity. Difference is rather small (less than 1%), seems as incorrect rounding, but still, it is not the expected amount.I have a consignation stock with material. Customer reports what they have used. Based on that, I am creating a collective invoice mapping correct lot-batches, etc. (Catch qty is not used.) We are storing meters, selling kilograms. Error did not appear every time, rather randomly, with no obvious reason.Any useful idea?

Hi,  Unlike PM Actions in FSM when a Request is generated from an Recurring Service Program it is created into Status Released automatically.Below I’ve created 4 scopes from an Recurring Service Program (Object Based). As you can see these Requests and Scopes have automatically been Released. I do not want this to be the case I’d like to keep them in “New” status for them to be reviewed by a Scheduler (just like PM Actions). Is it possible to configure this behaviour (within the application) without a customisation?   

Hello everyone,with the page designer, it is possible to add data to a field. In this example, the part description is added to the part number.This is done by adding a VIEW and using the Template address.Where is this template defined?Thanks,Golo  

Hi,Does anyone know how to obtain a call stack in situations where Trace_SYS cannot be used, especially for background jobs?Thank you.

Service delivery unit is not fetched from the object when a handover from case to request iscreated.Current status:When a request is created via Handover from case to request, the ServiceDelivery Unit gets the wrong value. The service delivery unit seems to fetch the default value instead of the current value from the object.Problem: The wrong service delivery unit is shown on the request.expected Correct Functionality: When a request is created via Handover from case to request, theservice delivery unit should be retrieved based on the value of the current object, samefunctionality as when you manually create a Request. 

Hi everyone,We’re currently looking into whether it’s possible to add additional fields to the Safety Incidents wizard in IFS Cloud (versions 24R2 or 25R1). Our goal is to capture a few extra data points during the incident reporting process. For example - We would like to bring the damages section into the wizard as a new step.Is wizard customization supported in these versions? If yes, what’s the recommended approach? If not, are there any workarounds or best practices for achieving similar functionality?Any insights or experiences would be greatly appreciated.

Hi,We have noticed that when a warehouse task is created for a shop order pick list, it is automatically splitting the pick lists by location group even when the materials are in the same warehouse and we have the pick lists per set to warehouse only. The location groups are all of the same type picking, but still it gets split. If we do not choose the option to create a warehouse task then only one shop order pick list is created but by toggling on the warehouse task field the pick lists are always split by location group.I have tried adding and removing location groups to the worker group and worker, but it always splits the shop order pick lists when multiple location groups are involved.We cannot remove the location groups from the warehouses as these used for other tasks such as counting, CO picking, etc.  Any ideas on how to maintain one pick list per warehouse without warehouse tasks splitting them would be appreciated. Thanks

We have recently had a problem printing count reports.  We print the reports using the part number, and we have encountered an issue where some parts are printing and others are not.  They do not even show up in the print manager it is as if we didn’t try to print at all. Please Help!

Good day IFS Community!  I am wondering how I assign a pick list from a shipment to a team member for them to pick utilizing WaDaCo and not having to print a paper copy of the pick ticket.  This would allow my warehouse leadership to distribute the pick lists out to the team and assign.  I have poked around in Transport Tasks and Warehouse Tasks and do not see where I can assign a pick list.  The next question I will have is where do the team members see their assigned pick lists?  How will they know the next pick tickets are ready?  

We have configured Supplier B2B in our development environment, and we’ve witnessed that when a supplier pushes through a change, we do not see the change on the incoming purchase order confirmation.  We see the note a supplier has left, but do not see any QTY or PRICE changes on the change order or purchase order. Has anyone else seen this happen? We do have allow changes for this supplier enabled (common fault I’ve seen on this forum). We’re on Apps 10 UPD 20. 

How can I edit the document address on an invoice that has been printed already?

Hello Community, I hope you're all doing well!I have noticed that when navigating certain pages in our Tech Portal, the record selector  automatically appears. This can be quite challenging, especially on smaller screens like iPads or mobile devices, as users have to manually hide it each time, which can be cumbersome.Is there a way to set the record selector to be hidden by default across all screens in the Tech Portal? This adjustment would significantly improve the user experience on smaller devices.Thank you for your assistance with this Thanks and Regards.Aravinda

Hi All, Do we need to have a Supplier with the Company ID to receive the invoice from the supplying side?I tried to implement this, and now I have an error in the In Message Lines window.ORA-20110: IdentityPayInfo.IDENTITYPAYEXIST: Supplier XXXX(Supply Company) does not exist in the company XXXX(Demand Company) in the Payment module.Thank you.Kind Regards,-Kavinda Jayaratne 

We have the following PO which we are trying to invoice, with 2 part lines and one charge line.    When we enter a supplier invoice for it, no matching occurs and we are not sure why.  I would greatly appreciate any thoughts on what the issue could be or any suggestions on how to resolve.   

Hi AllWhen i create an expense sheet and connect it with a project, IFS creates me a PRJC1 and PRJC2 posting additionally. It actually makes no scense to do this. The posting Control for expenses allready creating cost postings. How do i prevent IFS from creating Project Transactions for expenses?

Hi All,I am currently working on a report in IFS Report Designer, but I am encountering an issue where duplicate records are being returned. Below is a screenshot for reference.  Could someone please advise on the best way to eliminate these duplicates? Is there a method to apply a condition or any other technique within IFS Report Designer to prevent the display of duplicate records?Thank you in advance for your assistance!

Hi everyoneWe are upgrading Cloud from release 24R2 to 25R1. This is the first time we are upgrading to a new release with Modifications. We did 24R1 to24R2 with no mods previously.We have completed the first stage of the release process and run the Impact Analysis through the build place. We have  used the ‘Download Report’ option to get the various files generated as part of this process- excel, pdf, JSON and Source files.Should we now be using the update Analyzer tool to review the files generated from the Impact Analysis before we move on to the ‘Request the Release Update’ stage? The Tech docs are not clear on this: https://docs.ifs.com/techdocs/ale/020_lifecycle/080_release_update_studio/020_request_release_update/010_create_sales_quotation/If we should u

In our IFS environment (version 25R1), I’ve created a custom field on a custom entity through Entity Configuration. The field is numeric and defined as a currency type.However, in Page Designer, the value does not display with currency formatting—whether I use the new computed field with currency formatting or the direct currency attribute. Standard currency fields appear correctly formatted, but this custom one does not.Has anyone encountered this issue or found a solution? Any insights or best practices would be greatly appreciated.

Why are standard entities added to a projection configuration read-only? In the documentation, Known Limitations - Technical Documentation For IFS Cloud, it is noted that "Standard entities added to a projection configuration are read only, [and] hence do not support [CRUD] operations."There are many useful customizations that could come out of allowing for the configuration of CRUD operations between standard entities that are newly configured on standard entities. From some research, it seems that the reason for this decision may be due simply to protecting IFS business logic, preventing breaking changes, ensuring allowed versus unauthorized operations, and abiding by the intended design of the system (of the standard entities).If anyone

In IFS, each HSN code is linked to a single HSN Group. Because of this structure, it is unclear how to handle cases where the same HSN code requires multiple GST rates (Example: multiple suppliers issue invoices with the same HSN code but apply different GST rates). Creating duplicate HSN codes for each GST rate is not aligned with standard compliance practice, as HSN codes are classification identifiers and should remain unique.Guidance is requested on the recommended approach to manage this scenario within IFS.  

We have created document macros to insert information such as document number, document title, revision number, and document status when creating documents from templates in Cloud 24R2. We have also developed macros to update these fields during document check-in and check-out, and these work correctly for both Word and Excel files.However, we would like to know if there is a way to automatically update the document status inside already checked-in Word/Excel files when the document status changes in the Cloud. Certain statuses in the DocMan workflow prevent check-out, and as a result, users who view the checked-in documents still see the old status that was in place at the time of check-in.Is there any supported mechanism or recommended approach to update the document status inside checked-in files without requiring a check-out/check-in cycle?

Hi all,We uploaded a long list of measurements for the object (~80000 rows). When we try to see them in IFS Cloud in the form Measurements for Objects we got error - question subject. Attachment meas_obj_1.But we try to have a look at uploaded measurements in the menu  Measurements for Object - we managed to do that. Attachment meas_obj_2Letter ‘S’ - the difference between menu names - can’t be the reason I hope. Does anybody have any idea about the reason and the solution for the issue?

Hi, In the French localisation document (link below) it is stated that the format of the FEC file is xml, however the file generated is txt.Country Solution FranceCould you please clarify why there is a discrepancy is what's formally mentioned and what's actual?Thanks