IFS Solutions

aadamusDo Gooder (Customer)

Sales Part Cross Reference - Customer's Part No locked for editing

Good morning, can someone provide me with an explanation regarding the logic behind the operation of the page for Sales Part Cross Reference? Why, after saving a record on this page, am I unable to edit the field Customer's Part No? Is there any logical justification for why it is locked for editing? For now I can only delete the record and add a new one...

190

5 days ago

SJV1047Do Gooder (Customer)

posted in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Utilizing PSO with a diverse workforce and unique Union rules

We are working on setting up PSO for short cycle work but have many different Job Types and Skills that we need PSO to handle. How are others handling the potentially hundreds of Job Type, Skill, and Resource combinations.

5 days ago

irenecaleroSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

MWO - Error when trying to execute a Pickup Task

Hi,I am testing the Service Management (IFS Cloud R24.1.5) module and I have created a Pickup Task related to a Request Task. When I try to execute the Pickup Task in MWO (after assigning and send to mobile), this error is displayed: However, I have a remote warehouse with a location for the resource I am using in MWO.Any idea?Thanks,Irene

253

5 days ago

kasunhpSidekick (Partner)

asked in Service (Touch Apps, MWO, MRO)

Contacting end customer in MWO

Hi all,Are there ways to connect with customers when technician is in a work. Such as updating the status of the work task with a customer, sending a message to a customer. Other than contacting via a phone.Let me know any possible ways. I heard about contacting via MS Team. Like to know are there any other ways. Thanks in advance.

273

5 days ago

RASFEDo Gooder (Partner)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Project Time Approval for Cost Accounting

Our client has a time reporting setup as follows:Employee: Report time and confirm time Line Manager: Authorize time Project Manager: Approve timeHowever, can project time approval for cost accounting be controlled until the line manager authorizes the time?

392

5 days ago

Sunnie90Sidekick (Customer)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Defense Contract order can quantity that was originally ordered and partially delivered be reduced?

Is it possible to reduce the quantity that was originally ordered and partially delivered, when a Defense Contract is involved? If so, how? Or is a New Order required to be created and connected to the Defense Contract?Product Version: 23.2.8Business Impact: Getting ready to move from APP9 to CLOUD and new process needed.

323

5 days ago

HeliDo Gooder (Customer)

asked in Finance (Financials)

Import manual voucher title

Hi,We are planning on importing most of the manual vouchers to Aurena/IFS10 with the external voucher function. Is it possible to import also the header info? I’m looking for the possibility to get the title (marked yellow in the picture) for the manual voucher to be visible in the GL Vouchers Analysis.

1146

5 days ago

LuciaMDo Gooder (Customer)

asked in Finance (Financials)

The value XXXX used for the code part Cost Cent is either missing, is a budget/planning code part value or has invalid time interval.

We have an error on the posting lines of a work task transaction that we can not solve.We closed a accounting project, and after a while we had to reopen it due to a guarantee claim. We opened it, created a new work order and task. We created a Purchase order, We registerd the arrival and the supplier invoice.After that the transaction state is “Overtaken” but the posting lines that should be in Status=Valid are in Status =”Error”The error is “The value XXXX used for the code part Cost Cent is either missing, is a budget/planning code part value or has invalid time interval.” But when we reopened the accounting project we modified the dates on the porject and also on the activity. We have run the task “Check and update Accounting”, We have run the task “RErun Erroneus Work Task Postings” and the “Transfer Work Task Reposting Transactions” but the error does not disapear.Do you have any suggestion for us?Lucía

262

5 days ago

EmeraldDo Gooder (Customer)

asked in Upgrades & Updates

IFS Report Studio upgrades

Hi,I’m seeking some guidance on Report Studio. This looks like a good tool for working with report layouts within IFS Cloud. I have picked up that there might be some limitations when working with custom fields and possibly with printing of these .rep reports. Can anyone share their experience on these limitations?Also, I checked the 24R2 and 25R1 Roadmap and do not see Report Studio mentioned. Should we expect updates to the Report Studio functionality in upcoming Releases and/or Service Updates?Thanks

1704

5 days ago

Greatdi1Do Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Automatic Upload Of PO Receipts

Is there a way to automatically upload PO receipts that need to be zeroed out?

181

5 days ago

NPGIFSJOMAIISidekick (Customer)

posted in Buying (Procurement, Demand Planner, ASC, SRM)

Categorization of Supplier for Purchase Parts

Hello there,How do you categorize your supplier for purchase parts?Is there a possible attribute on Supplier for purchase part that can be used for part categorization ? Kind regards,Johan

211

5 days ago

wendilawlessDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

IFS Demand Planner - Fiscal Calendar issue

We are using the IFS Demand Plan Client v6.0.3.Our planning team forecasts demand by fiscal week, but sometimes they would like to review the data rolled up to the fiscal month. As is common, our fiscal months do not line up with calendar months, but are groups of our fiscal weeks - in our case in a 4-4-5 weekly grouping.We have the period version on our server set to Weekly, and we have been able to define the correct fiscal weeks for planning. But, when the timeline is changed in the DP client to display Monthly, the system appears to divide the weekly numbers by days, determine how many days are in the calendar month, and then sum those days to give a calendar "monthly" total, instead of grouping the fiscal weeks. We've been told by our technical team that we can change the period version on the server to Monthly to define the months correctly, but we would have to trash all the current flows, lose all history, and then it’s likely that the weeks will not be correct.This seems like

5 days ago

ManilkaPDo Gooder (Customer)

asked in Finance (Financials)

Credit Offsets to show in Remittance/Payment Advice

In the supplier payment proposal there is an option to do a supplier offset if there is a credit. This will take out the credit note out from the payment proposal and the payment advice / remittance will only show the amount that will be paid. (which is correct)Is there any way to show the credit note number and amount that was offset against the invoice in the footnote of the payment advice or is this a customisation ?

151

5 days ago

ATarBPTSidekick (Partner)

asked in Finance (Financials)

Change payment file - FRFO (CFONB160)

Hello, My customer would like to edit the payment file that is generated by IFS (CFONB320 related to French legislation) by adding an information in the external file. That file will be interfaced with the cashtool.He would like to add the /INTC/ (as mentionned here) to the standard file. That is a cell that is specified for specific comments in the legislation.Customer file : Standard file : Do you know where it’s possible to setup that information in IFS somewhere ? As i was looking for the external file and still didn’t find it.Can i edit the payment file to fill in the customer’s needs ? Any suggestions ? Thanks.

1204

5 days ago

ksebfSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Manufacture capacity with HR calendar no Day Dependant

Is there any way of calculating the capacity to manufacture workforce with the HR calendar and HR cycles that are not Day Dependant ? For instance a cycle like that, : for example, a cycle like this, with a volume of hours But when we start the event of calculing the capacity, we have the same error “The Use HR schedule box is ticked, but it is not used with a valid programme”. Is there a simple solution ?Thanks for advance

171

5 days ago

Alexandre NICOLLEDo Gooder (Customer)

asked in Finance (Financials)

Send Invoices - Invoice/Delivery address must have a value

Hello, We are currently in the process of sending automatically invoices to some of our customers.To do so we followed this documentation properly : https://docs.ifs.com/techdocs/22r1/030_administration/030_integration/330_ifs_applications_business_components/023_configure_sending_e-invoices/#sending_e-invoice_to_different_destination_addresses_for_different_customer_address_setup However when we try to send the invoice we have these errors in the “Sent Invoices” projection : 1) Invoice Address must have a value.2) Delivery Address must have a value. The Invoice does have existing Invoice/Delivery Addresses : Is it a known issue or are we doing something wrong ?Our current version is 22.1.23.20240103155725.0

544

5 days ago

hmccabeSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Can a maintenance team be assigned to a work task without allocating resources?

In Cloud, is there a way to assign a maintenance team to a work task without having to allocate resources? Thank you.

717

5 days ago

sstevensDo Gooder (Customer)

asked in Distribution (CRM, Commerce)

Add Available Qty to Business Opportunity Lines

My sales team is using Business Opportunity to add lines and only moving to Sales Quotation when the quote is ready to be generated for the customer. They wish to see “Available Qty” on Opportunity Lines just like the native field displays on the Sales Quotation Lines. It doesn’t appear I can create a simple read only reference field for this and need a select statement. I haven’t been able to get one to work, can someone offer assistance?

322

5 days ago

RTTATOVARDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM gotoscreen lossing current reference

Can anyone help me to understand why am I loosing the reference from the lastscreen controlkey ? I’m not sure which one I should use: getcurrentkey or getcontrolvalue. For me is not clear. Anyhow it is not fetching the selected Attribute from the list. Any ideas ?

342

5 days ago

ksebfSidekick (Partner)

asked in Document Management (DocMan)

Automatically sending an edition to an external database ?

Hello everyone,As standard, when editing a document (an invoice for example), is it possible to send this file to an external database (sharepoint)? Wishing you an excellent day

5 days ago

RogerBDo Gooder (Customer)

asked in Finance (Financials)

Report Designer not picking up new layout

I have been tryong to edit a Report using Report Designer, but whatever I do, when I go to print, the change is not visible.The users want to add a small gap between Invoie No and Date on a Customer Ledger Open Item report. I exported the Schema, Layout and Style Sheet to my local PC from the Report DefiitionI opened the report and found the relevant fields an moved them about to create the gap.I saved the report and could see that only the the xsl file had been updated.I re-imported that xsl file back into the Report DefinitionBut when I run the report, nothing has changed. The 2 fields still run into each otherWhat am I missing?I suspect I am missing a step, but what I have done SEEMS correct.Anyone got any idea what I am missing?ThanksRoger

416

5 days ago

LinkSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

ORA-04068: existing state of packages has been discarded

Dear experts,I've created an application server task to send a quick report via e-mail.But I get the following error message in “Application Message”:ORA-04068: existing state of packages has been discarded Caused by: ifs.fnd.base.SystemException: Failed executing statement (ORA-04068: existing state of packages has been discardedORA-04061: existing state of package body "IFSAPP.APP_MESSAGE_PROCESSING_API" has been invalidatedORA-04065: not executed, altered or dropped package body "IFSAPP.APP_MESSAGE_PROCESSING_API"ORA-06508: PL/SQL: could not find program unit being called: "IFSAPP.APP_MESSAGE_PROCESSING_API"ORA-06512: at line 1) Caused by: java.sql.SQLException: ORA-04068: existing state of packages has been discardedORA-04061: existing state of package body "IFSAPP.APP_MESSAGE_PROCESSING_API" has been invalidatedORA-04065: not executed, altered or dropped package body "IFSAPP.APP_MESSAGE_PROCESSING_API"ORA-06508: PL/SQL: could not find program unit being called: "IFSAPP.APP_MESSAGE

28619

5 days ago

bdoucetteSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

BPA Workflow error: Cannot commit in Current PL/SQL Session ORA-06512

71714

5 days ago

athasankaSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Page designer - changing value of new field doesn't trigger a save

Hi all,We’re on Cloud 23.2.0I have added a new persistent field “Task Chargeable” in the entity - JtTask and it works fine on the below page (Work Task Debrief page on Tech Portal). The system saves the change of value on the field correctly. But when I add the same group (WORK TASK REPORT IN GROUP) to the main page, and when I try to toggle the value, it doesn’t save the changes. But any other field in the same group if I change the value it saves. Does anyone know why it doesn’t save the value changes? Thanks.

223

5 days ago

CanDo Gooder (Employee)

asked in Distribution (CRM, Commerce)

Error Message when changing Field “Price UoM” in Sales Part

Hi, I am getting this error message when I am changing the field “Price UoM” in Sales Part: Does anyone know why this is not possible? (Background why it is not possible) Many thanks. Best Regards Can

922

5 days ago

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