IFS Solutions

 Problem:When users connect documents to PR Lines, PO Lines, CO Lines, or any other screens, there is no visible indication on the line that an attachment exists. Users can only find the document by manually clicking the attachment icon on each line, which is time-consuming and not user-friendly.Description:Across various line-level screens in IFS, there is currently no visual indication to show that a document has been connected to a specific line. Users need to open the attachment panel on each line to verify if any document exists, which becomes challenging during regular operations, especially when working with many lines. Please refer to the attached screenshots for clarity.Example (PO Lines): a document is connected at the line level, but there is no visible indication until the user clicks the attachment icon.

Hello Everyone, We are trying to retrieve all documents that appear in the Docman panel when viewing a record in IFS Applications 9.As you know, when you open any LU (e.g., CustomerInfo, BusinessLead, ShopOrder, etc.) in IFS9, the Docman panel shows: Directly connected documents from DOC_REFERENCE_OBJECT Documents coming through Object Connection Transformations We want to retrieve ALL document references shown in the UI — the same result that the Docman panel displays.For example, we want to specify which LU we are currently in, provide the LU_NAME and KEY_REF values of that LU, and expect the system to return all documents or media objects related to that record. Regards,Baris 

Where i can find the Resource latest event status?It would be great if someone provide the steps for this.Please find the attached screenshot of this error. 

Hi everyone,I’m working on uplifting apps9 to IFS cloud 25R1 and I’m trying to determine whether there is any official or community-created mapping that links IFS standard BizAPIs to IFS Cloud REST APIs (Projections)So far, I have found a consolidated mapping document which gives information on uplift of few Bizapi's from following link:https://support.ifs.com/csm?id=kb_article_view&sysparm_article=KB0043022I am hoping if someone can help in : 1. A mapping sheet they created during a Cloud migration,2. An internal or partner reference that lists BizAPI → Projection equivalents,3. Guidance on how others have approached this mapping efficiently,Or confirmation that no such document exists and it must be done case-by-case.Thanks in advance!

When i’m printing my customer invoice it remains in the printed state , it doesn’t directed to posted Auth state . Tell me the reason for it.

I’ve raised a similar question before, but the answer didn’t really help us. Our business want to reserve parts in the portal. Would it be possible to add a button that reserves all the parts that are in the list of planned materials?We’re thinking, a Workflow could run that would do this, it would look at the parts that have been planned on the work task, and then reserve them.Has anyone tried this?

Hi,I was trying to initiate a Hanover to a Request, though I get below error. My service organization is the one responsible for the service(Setup in the service catalog). Therefore, this error is meaningless as I see. Further, the error shows a Request id, which is very strange, because system does not create a new request (error stops processing any further). Also, this number increments with the attempts I do. Looks like this is a core bug. I wonder if someone has tried and has different opinion or confirmed by the product team that this is a bug?Thank you,Roshan  

Hi,We have an issue with customer invoice printing in IFS Cloud.When I print a customer invoice, the status changes to Printed only.However, when another user (same site and same company) prints the same invoice, the status immediately moves to Posted (Authorized).We are trying to understand why two users trigger different invoice statuses when performing the exact same action.Questions: What authorizations or roles could cause invoice printing to auto-post for some users but not others? Which permission sets or projections control whether “Print Invoice” also performs Authorize/Posting? Where should we check for user-specific settings that might trigger auto posting during invoice printing? Thanks!

If we are storing confidential data like SIN numbers, health insurance numbers, credit cards, etc… in IFS. Are we able to encrypt/mask those data from any user who shouldn’t have access to them including IFSAPP? I have started reading on Encrypting Oracle SQL but not yet certain if IFS supports this...

Hi All,When requesting for slots getting the response as below: {    "@odata.context": "https://elex-fsm-tst.ifs.cloud/OData/$metadata#Edm.String",    "value": "Error occurred when retrieving Appointment Offers from the PSO Gateway. Please press the \"Get Offers\" button to try again. If this continues to fail, please go to the Schedule Workbench and look at the Events table found within the System tab of the Administration Workspace for more information.\r\n"}Any idea on this.Thanks,Lavanya

I am curious as to why the "Amount in Acc Curr" column is not visible in the Supplier Payment Proposal Details view, yet it appears when I print the Payment Proposal. Does anyone have any insights on this? 

Hi! I’m trying to get into APF Development. I installed Visual Stuido 2013 and  IFS APF Development extension. After opening a solution visual studio just shuts down with no messages or errors. Does anyone know how to fix this issue? visual studio version 

Facing an issue while tried to login in IFS MWO service  mobile application.Please find the attached screenshot of error.  

Hi All, We have the following two scenarios happening in one of our customers’ Service Management business.They rent equipment from outside suppliers to be used for their customers’ service requests.  They use their own company rental assets for their customers’ service requests as internal rentalHow are the above scenarios catered for in IFS Cloud → IFS Service Management > Request Management?  As I could see it’s not possible to do so in Request Work Task. Is there a workaround? TIA

Hello everyone,We are using IFS Applications 9. We would like to automatically attach the output of any IFS report (such as an Order Report, PDF output, or Quick Report) to a record in DocMan. I have reviewed similar topics, such as Mr. Damith’s posts about sending order reports as e-mail attachments. However, I couldn't find a clear answer on whether it is possible in Apps 9 to retrieve a report’s PDF output via PL/SQL and attach it automatically to DocMan. Is it possible in Apps 9 to retrieve a report’s PDF output via PL/SQL and automatically attach it to DocMan? If anyone has implemented this or knows the correct approach, could you share which APIs or method you used?

Hi all,I’ve hit a snag while configuring document access in IFS Applications and would appreciate some clarity from the community.Scenario: I’ve set up two access groups via access templates: one for Read and another for Write. Users in the Read group can see documents as expected. However, these same users are able to detach documents—both those they’ve created and those created by others. My understanding is that ‘Read’ access should prevent any action beyond viewing, so detaching feels like a breach of the intended restrictions. What I’ve Checked: Restricted Access is set to Yes/ON for the document class in question. The permission set assigned to the Read group does not include the Document Administrator role or any roles that should per

So I have a question concerning the move quantity on a transport tasks generated from a Kanban Circuit.We are using scanners to perform these Transport Tasks. The issue is that we are not allowed to move a quantity greater than what is shown on the transport task. We can move less and the kanban system will auto generate the difference the next time it runs (unless we modify the kanban circuit to not do so). However, when we create manual transport tasks (non-kanban), we are allowed to move greater quantities. What makes them function differently? Is there a setting somewhere that we need to make to the Kanban Circuits or Transport Tasks or System to allow move quantities on kanban generated transport tasks to be less restrictive and function more like the manual transport tasks.Essentially what we are looking for is the ability to use these kanban transport tasks to correctly move parts from the correct lot from one location to another but not be confined to the move

Hello,This week we went live with IFS Cloud (24R2) and migrated from IFSAPPS9.We experience a lot of issues with mobile users that want to use the Service Engineer App.The initialization process for these users runs into this error: Initialize entity data failed: STMTPREPFAIL:Can not prepare statement ( select distinct F.filter_id, F.granted_filter_type_db from ifsapp.activity_grant_filter F, ifsapp.activity_grant A, ifsapp.fnd_user_role_runtime R where R.identity = ? and R.role = A.role and A.activity_name = ? and A.role = F.permission_set_id(+) and A.activity_name = F.activity_name(+)). Exception is: IJ031070: Transaction cannot proceed: STATUS_ROLLEDBACK - IJ031070: Transaction cannot proceed: STATUS_ROLLEDBACK Looks like there is a data issue, but I'm not able to track down where it comes from and I have no clue what we can do to solve this.Is there anyone who experienced this before or might have a clue how we can fix this?

physical count is zero for the specific part, but it cannot be counted out from the system. mentioned error is appearing. appreciate if someone can teach me how to change allocations for a location. 

Hi heros, I am having performance issues using mobile apps. For example, I tried CRM companion with the same mobile phone (model, OS, app version), one is getting 3 minutes to open, and other 60 minutes. Other users try using their cell phones and getting stick and when I try using the same user, I have no problems. Is it any configuration I can do to help with the performance?Thanks, Gianni Neves

Hi, in IFS Apps 10 (Update 6) when transferring a task to mobile from a Work Order, in the Transfer To Mobile window there are 2 checkboxes:Pool Work Order Pool - Keep TaskWhat does “Pool - Keep Task” do, and when would we use it? There is no help topic or other documentation I can find that explains what it does.Transfer to Mobile window in Apps 10. 

24R2 is the version. Customer Order Lines screen includes “Planner” as a field initially hidden, but which can be displayed. How can this field be included in the list of items one can filter on (i.e. … more .. checkbox).Any hints? Many thanks.Paul.

Hello IFS Community,I'm currently facing an issue when trying to increase the ‘Early Finish Date’ or the ‘Work Days’ of a Project Activity. And the same Activity is in ‘Released’ state and some transaction have been already reported. Would you kindly help if this can be avoided or what functional limitation is blocking me ?(using IFS APP10 Upd 22). Many thanks for all your kind suggestions 😊 Tried to increase until 2025-5-31 Summary of the cost transactions already reported on the above Activity. 

Hello,There is an issue with clockings showing up on the wrong day.  The workers are clocking in and out with the time clock terminal. Here are the clockings in apps 10.  This is the cycle schedule is as follows:  Here are the day types:11/16/25 is on the d

Recently we have found that when starting the Apps10 MWS using the mws-svr command we get timeouts at 10 minutes. There doesn’t appear to be a RAM or CPU usage issue at the time of the failure and monitoring the system closely shows no sign of that even coming close to much load on either or large java process RAM usage, but I suppose we cannot rule it out. If we keep restarting the Windows services and restarting using mws-svr it typically comes up OK after several attempts.Questions:Assuming that the CPU and RAM is fine, is there a way to increase the 10 minute timeout threshold?Any other ideas?Here’s what we typically see, sometimes with MAIN not starting, other times it is INT that doesn’t come up, and sometimes both:---Starting Domain - IFSTEST...11/19/25 4:51:33 PM <WARNING> Thread[Th