IFS Solutions

Hello, I tried working with the Sustainability Management module, and I think I understand the principle of how it should work. But I am not able to work with KPI data sources (e.g. creating new ones, editing, etc.)? I’ve tried using this functionality, but I’m not able to do anything…. Thank you

Hello, We currently store our emails to customers as attachments on case contact log entries. Is there a way in a workflow or event action to open that file, read the data in that email attachment? I just need the exact date the email was sent, which if you open up a .eml file, it saves it on the 3rd line. I’m very new to document management but I thought I’d ask and see if this is possible in IFS Cloud. Thanks, Bryan

Hi, Just want to know whether FileStorage repositories are available with build place environments?.. When trying to test a repository it gives an error. Also, FS Migration tool fails as well. Best Regards, Methshika

Hello, I try to instal the Cloud File Storage Migration Tool in our UAT database because we have a storage problem, so the first step it's to instal the "Installing a custom PL/SQL API used by the tool in the source database", so someone can help me step by step how i can do that please ? i follow this documentation : https://docs.ifs.com/techdocs/24r1/030_administration/210_cloud_file_storage/fsmigtool/#logging_options Thank’s

Hello community, Customer needs to transfer document from DB to Storage. The following steps were our test after we added a new document on an inventory part: activate repository * (Default) - Status set to 'Generating' which is set to Database deactivate repository TEST (this is where the document class is set to Klasse 200-400) – Status set to 'Usable' check-in Doc -> this is then saved in * (DEFAULT) so the database (this is correct) Then activate repository TEST (Generating) und deactivate * (Default) (Usable) select repository * and transfer option is activated Select transfer – From Default to TEST – select file to transfer and finish. Where does our file end up? this part did not work. We could not find our file in the docman. The file is definitely gone. The next test it didn't show as available for transfer anymore but we also couldn't open the document anymore. Does anyone have some experience with this? Thank you very much. Jiri

Hello Friends, I am getting this error while booking supplier inovice. Please help me

When Work Orders are created for PM Actions, either via the ‘Generate Work Order’ option on the PM Action page or through Calendar Generation, the resulting Work Order does not retrieve or display the Customer and Service Contract information from the originating PM Action. Currently, this information is only transferred to the Work Task level. As explained by R&D, this behavior is by design, since the PM Grouping function allows the creation of a single Work Order that may include multiple Customers and Service Contracts. However, we would like to request an enhancement from R&D to improve this logic so that when no grouping across multiple Customers and/or Service Contracts is involved during Work Order creation (from PM Actions), the system should fetch the Customer and Service Contract information directly from the related PM Action.

In Apps 10, I have an Approval Routing set up on a Change Request. I have events set up to notify the next Approver (via Streams Message). I also want to set up an event to Notify the person who started the Approval Routing when a Step is Rejected. I have a Streams Message based on the Event STEP_REJECTED_NODOC, but I cannot figure out how to add the originator of the Approval Routing on the Streams Message I can add an individuals name to the To: Field, but multiple people will be creating Change Requests. Is there a way to add some logic in the To field to get the persons name from a field on the Change Request (Example - Created By) and then when the Approval routing is rejected, it will send the stream message to them?

Hi all,I'm getting an issue for 23R1 crystal installation Installation parameters are as below, OS version: Windows server 2019 Oracle runtime client: 19.3 - 64 bit - WINDOWS.X64_193000_client_home 19.3 - 32 bit - NT_193000_client_home.zip (both tried) Java: version "1.6.0_45" Java(TM) SE Runtime Environment (build 1.6.0_45-b06) SAP: 1. SAP Crystal reports runtime engine for .NET framework (32 bit) - 13.0.121494 2. SAP Crystal reports runtime engine for .NET framework (64 bit) - 13.0.303805 Microsoft: Microsoft visual C++ 2008 Redistributable - x64Microsoft visual C++ 2008 Redistributable - x84Microsoft visual C++ 2010 x86 RedistributableMicrosoft visual C++ 2013 Redistributable - (x86)Microsoft visual C++ 2015-2019 Redistributable - (x64)Microsoft visual C++ 2015-2019 Redistributable - (x86) IIS: 10.0.17763.1 IFS Cloud DB: 23R1 Setup done according to the guideline,https://docs.ifs.com/techdocs/23r1/070_remote_deploy/400_installation_options/005_operational_reporting/110_configure_cry

Hi All, I installed IFS PSO (v6.14) as a standard installation. Created a self-signed certificate from IIS and configured IIS and PSO is working with the certificate. Then the certificate was added to IFS Cloud(24R2) through ‘ifscloud-values’ file as explained it a KBA. Any Idea on this ? ERROR - 1 Validating IFS Cloud callback URL failed. Error message was: PlsqlapServer.ERRINV: ExecutionException from Sender threadCaused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Exception while sending dataCaused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested targetCaused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderExceptio. If this is an external URL which can be accessed only from IFS Optimization server, it cannot be validated using the configuration assistant.

Hi Team, Is the standard functionality available to use the Shop Floor Workbench through Bar code scanner. For example, starting the clocking or stopping the clocking using Bar code.

Noticed an error in one of the transactions within the Distribution and Manufacturing Posting Analysis. Upon reviewing the transaction details, I found that the 'Scrap Cause' field was left blank for some reason. As this is a mandatory field, users must enter a Scrap Code/Reason; otherwise, or else the system should block the process. Even if an invalid scrap code is entered, the system typically prompts an error message stating, "The Scrapping Cause does not exist." and prevents the transaction from proceeding. I attempted to reproduce the process and see if I could create a similar transaction but not success. It means the IFS is functioning properly. Given this, I’m trying to understand how this situation could have occurred. Does anyone have any insights on how the the end users might have bypassed the IFS validation and managed to create a transaction without a Scrap Cause? Thanks

Hi new in 24r1 SU4 When approving/receiving a Shop Order where we receive more than the planned lot size, we get this "error." The material lines look like this: For the inventory part: This worked in 22r2. What am I missing?

A key user from Germany has thought of an idea to book orders directly in PSO for a specific time period. This idea would be beneficial to all of the other users around the world when they are interacting with the PSO System. For example, the order should be for a technician between 8 am and 8 pm and should still be optimised. For this we would like to set a comment, which should be transmitted to our CRM. The benefit is that we can schedule directly in PSO and do not have to jump to CMR.

We have lots of old PDF files in the PDF archive screen. Whats the best way to archive these off. Is there an Archive job that will automatically do this.

Hi All, When we navigate to the “Change Order” Screen and opening some documents below error appears Customer has recently upgraded the application from App8 to Cloud 22R2, and this error appears only for documents came from App8. When downloaded the documents, the document is getting downloaded, but when try to open it, we get the below error. this error is appearing for any document, including images. The repository type of the documents is 'Database' and the documents are accessible via the database. That means the files are available in the database. Following is the detailed error message we are getting. ------------------------------------------------------------------------------------------------------------------------------ Url (parameters included) = https://XXXXXXXXXXXXX.ifs.cloud/main/ifsapplications/web/page/ChangeOrder/Form;path=0.316016970.807759036.1454382064.1703287063;usedefaultfilter=true;$filter=%28startswith%28EcoNo,'HRBA100058'%29%29;record=KEVjb05vPSdIUkJBMTAwMD

Tool A has been checked out, and Tool A can still be assigned on a work task, does the system not have a corresponding restriction or reminder.

Hello Community, Is there a way to extract the total registered overtime hours for an employee in IFS cloud? Thanks

Upgrading to 24R2 from APP9. We have a site setting in the maintenance section to auto create work task on WO Status Work Request. Is there a way to set what the default Order No is when the task is auto created? Right now it defaults to 10, but we’d prefer to set it to a different value? Order No could be manually changed but we’re looking for it to auto create with a different default value.

I am hoping someone can help, i was not involved in the the postings set up and not from a finance background so please try and keep the instructions simple within customer invoice postings analysis for each invoice there is a text field that automatically pull’s in the customer name, is there a way of changing this to pull through the product code sold?

Hi experts, Is there any way I could get early access to UPD32 release notes or at least some documentation which includes the bug fixes / enhancements that will be rolled out with UPD32? Thanks :)

Good Morning, I am after some help with Demand Planner and its relationship to forecast part. I have a really old Part that has no sales since at least 2022 on its base flow, yet the Part Classification is still showing Intermittent How can we get this to move to Terminated The combined Flow also has no sales and is also showing as Intermittent. Do we need to Recalculate Historic Demand from the Aggregation type? Using IFS Apps 9

Hi IFS community/MRO specialists, In IFSAPP 10, MRO work scope is released, MRO interim order released, and disassembly work orders are automatically disassembled. MRO assembly orders are not reserved or started, if assembly routing revision changes for the assembly part and relevant maintenance level routing is updated and activated. How can the current routing revision (phased in and old revision phased out) to be updated in existing MRO assembly shop order? I have tried re-releasing of define work scope and recalculating the maintenance levels, but the routing revision did not get updated.

Hello, My customer manufacture Serial Tracked Inventory Parts (with shop order). Within the “Part Serial” screen, you can see the underling structure. Then, before shipping (via MMR), they want to maintain it with a work order/work task. So they have created the “Serial Object’s” with “Serial Maintenance Aware” screen. But when checking the “Equipment Object Navigator”, the underling structure is NOT created automatically. Is there anyway to make IFS create underling structure? without using Customer Orders. Many thanks!

Hi, My customer is implementing IFS cloud with the new Service Management functionality (NGSM). They would like their customers to have some way of creating service requests on their own. I am trying to figure out the best way of doing this at the moment. I think the old B2B solution is only focusing the old Work Order Solution. As from 25R1, I can see that Call Center enables the facility of creating new Requests (handover) as well. I would like to know if the B2B Call Center solution supports the “Request” handover yet? If not, is there a plan to include this functionality soon? (when?) Is the Customer Engagement functionality can be used for this purpose? If so, I would like to know some details about that as I am not familiar with this functionality. Any ideas, on how to get details on this? Best Regards, Athulya