Solved

Hi, We have accidently registered an RMA on the wrong customer number and processed the RMA to status Return Completed, the parts was scrapped. Is there any way of backing this? I thought to use the Undo Scrap Inventory but there the transaction was not visible and there is no option in the RMA page that let me undo the scrapping.  Regards,Josefin

Hi, We set up control plan trigger with Time schedule of 8 hours, but when process purchase order receipt in three days, only one purchase analysis had been triggered as below snapshot, but other two days not, please help to check what is the reason for that? Your quick response is appreciated.ThanksSusan 

I have enabled the Object Connection Document Attachment in IEE and I’d like to use that in Aurena.  How do I add the “Attachment” section to an Aurena Page.  Specifically for use in a Aurena Native Mobile App (MWO Service 10).  

ARR-NONINV of register non-inventory PO arrivals got error on M91 posting as following.  It only happened to one of the newly created company 21. M91 posting control is similar on all companies, fixed value on Account, C5 or AC1 on Location...  Could someone help me with some suggestions ?  Thanks in advanceDavid Cheng   

Hi,I created a lobby data source and set the data source to order by a ‘Order Priority’ custom field data source displays the data in the correct order Created Lobby element set navigation ‘Use data source order by’ to checkedbut when every a user clicks on the element the business opportunities screen does not filer by order priority  

Hello, is it possible at this time (IFS Cloud 22R2) to change the appearance of the login page? :I tried via the appearance configuration but I couldn't find any corresponding properties..Thanks in advance,Theo

Hi,We are looking to introduce a new offering on the Service Catalogue for our assystNet users to use for when they want to provide us with feedback on the portal. So, for example, if there was something that they felt needed changing/correcting on a specific offering, then they could let us know. But before I go down the route of creating a specific offering for this, I thought I would reach out to see if anyone else has a better idea? I’ve checked the wiki, and the only feedback option available seems to be in assystWeb. Ideally, there would be an out of the box solution for this?

In this screen, we have a user who wants to be able to view all sites, but only be able to Edit their own site. Is this possible?  

I'm working on the AssystETM Email Channel where the process should create a new incident IF it does not find an existing incident.  In our "Email-Initialization" DataMapper, we have a "Variable assyst search" that is looking at the assyst Resource of Event, which is searching on Event Status = "OPEN"; Event Type = "INCIDENT"; and Affected User Name = "Import Default", with a specific Service Offering. I believe the issue is the "field" of Event Status where it should be looking at something at a different "field", since the prior incident that was created was set to Pending-Close. Here is the screenshots and the process of going through my tests. This is the Variable Assyst Search, note this search is skipped when it isn't specific "to" email address, since this DataMapper is shared among other channels - this search will only be for a certain channel:Below this Variable Assyst Search is a "Record to Update" with Search for Event by Formatted Reference Range.This is the code for the F

Hi When trying to finish any Work Task it is showing the below error. Need guidance.  Thanks in advance,Mani Shankar

Hi Colleagues,In 22R2 there is a functionality for automatic update of currency rates.I was able to set up the workflow by using the https://currencyapi.com and API Key provided by this service.However I need to test if this functionality will be able to fetch the currency rates from polish Bank Portal: http://api.nbp.pl/en.html and I can not see any API Key there.Do you know if it is possible to set up “finCurrencyTypeUpdate” workflow without the API Key? Kind regards,Aleksandra

Hello,we are using IFS10 UPD14. some user by mistake added more than 100,000 value to output channel and now getting error - “Value of '10000000' is not valid for 'Value'. 'Value' should be between 'Minimum' and 'Maximum'.Parameter name: Value”can you suggest how to reset this valueRegardsPankaj

I am trying to use an end user log in in order to create custom SQL reports using Oracle SQL Developer. Currently the user permission does not allow me to access any of the views or APIs for reference. What permission is necessary to view the tables and APIs? 

Hello, I am wondering if it is possible to set the Notes field on Report Scrap to mandatory? Looking on SFWB, I do not see a location where this can be done. Hoping there is something I’m missing.Any help would be greatly appreciated!

Hi, we’ve recently added a barcode 128 to one of our report layouts. This barcode represents a read-only custom field, which can and often will be null. I’ve noticed though, if the field is null, a placeholder barcode is still printed on the label. Is there a way to only show the barcode if there’s a non-null value in the field? We expect the placeholder barcode will confuse users, as they won’t be able to scan it.I know we could have two separate layouts, which the user can choose from when printing the report - but ideally, we’d like just one layout so the user doesn’t have to choose which to print.Thank you!

I have set up the PDF_REPORT_CREATED event  action:       RMB in the Customer Order header and selected E-mail Order Confirmation   With DEBUG on the following was passed:   Customer_Order_Flow_API.Email_Order_Report__ was executed with valid information and valid email address.   However, no email was received.   If I print the customer order confirmation and instead of printing tick the Email checkbox and enter the same email address the email is received.   What am I missing?  

How to change default value of the following checkbox on joblog on Background job?IFS App10   Regards;Yasuda 

Hello,I am attempting to create a reporting rule to select a different layout for an operational report, but I am encountering an error.When I go to select a different layout, I only have the report designer layouts to select from, not any of the crystal report layouts that I actually need to use.Is there a way to use the Crystal Layouts?Thanks,Bryan

Hi Why I cannot find the item of New work form the Dashboard of IFS Service MWO as below picture.The picture from the Microsoft store has the item of New work as below. RegardsFeng

We created a new supplier by mistake and cannot delete it.  There are not transactions or purchase parts associated to the supplier but when we try to delete we get an error that the “supplier is used by 1 rows in another object”Does anyone know how to delete a supplier that has never been used.? thanks 

Hello,I am trying to have every pick list that appears in the ‘Create Pick List for Customer Orders’ page get automatically created. We have the shipment types set up properly so whenever we create a pick list from that page, they come out properly. What i want to do, is to automatically print those. I have a schedule set up so that every 2 minutes, it runs the “Create Consolidated Pick List for Customer Orders” database task. This gets almost all of the Pick Lists for Customer Orders created, but the ones with the Supply code of “Purch Ord Trans” do not get printed. They appear on that page, but for some reason, the task does not create those. How do I fix this? We use Consolidated Pick Lists for Customer Orders, but we are requested to create pick lists for all items on that “Create Pick list for Customer Orders” PageHere is the database task I have set upAny advise or insight would be greatly appreciated.Thanks,Bryan

Hello,I created a custom screen with 5 tabs all coming from custom tables linked to the main custom table for this screen. All of the tabs below reflect that. The issue is that all the tabs will show a record count above the tab except the ‘Accessories’ tab. The ‘Location Information’ tab just has informational fields in it and not records.I have matched up all custom metadata fields to mirror the attachment tab as well as the primary key field. I have looked through the UI designer properties of both the tab and the primary key field to make sure they match. I have made sure the datatypes match up between parent and child tables.Does anyone have any further ideas I can try to get that number to show above the ‘Accessories’ tab?

Hi,  Does anyone have any experience of using ‘or’ statements in demand flow SQL statements? We are trying to create a demand flow for demand planner client using an “or” in the sql statement to exclude some customers. Our statement is:Select contract, part_no, issue_date, issue_qty from IFSAPP.external_invent_part_issue_pub  where CUSTOMER_NO <> 'CUST1' or CUSTOMER_NO <> 'CUST2' The flow doesn't error out and is created in the client, but the quantities in the created flow are still the total demand, so no exclusions are being done. Thanks  

When Running Group Consolidation , we are getting this Error Note - Please note that we have recently added a new entity under this node, IE10, which could be the reason for this error, but we don't know what the issue is.This error is happening with all four structures mentioned above. Attached is an example of the error in Opera  

Below in the attached screen I want to add a custom field , how can we do that ?