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hiwhere is ‘employee’ workflow configured for MWO? I want to enable the visibility of ‘Finished’ task (NOT completed task) as a tile on MWO dashboard if possible. I have seen that once the task is marked Finished on cloud screen, it disappears from MWO screen for a technician.ex all such tasks are assignment completed by MWO technician but it no more exists in MWO because it was marked finished in cloud browser. 

Hi Experts, I have added a new non-db field to the custom metadata- PRODUCT as below. And also, I didn’t do any modifications to the PRODUCT database as this field is a non-db field.I need to access this newly created field via UI designer. But I couldn’t see this field in UI designer → add screen field popup. Could you please let me know if I am missing something here, or whether there is any limitation? Thanks, and regards,Hasara 

Hello,as suggested by Stephen Grant this is a new general topic, cause the prehistory / Idea may be closed. (which can be found here: Adding Task-Tickets to existing Linked Event Groupings via ETM | IFS Community )Thanks to your Guidance, i was able to retrieve the nested linkedEventGroup id and linkReasonId for an event with the ETM Fields Parameter:http://<server>:<port>/assystREST/v2/events/30003?fields=[linkedEventGroups[id,linkReasonId]]Now we aim to find a linkedEventGroup.id for a specified linkReasonId - with value 37 (as example).Thefore my next target is to filter this result.https://wiki.axiossystems.com/assyst11-6Wiki/index.php/Category:assystREST#Field_Expansion_and_FilteringThe Wiki gives examples for filtering directly on a ressource, but i was unable to adapt these examples to filter on nested objects also.Or is there a better way to solve this request with coding inside ETM?A helpful hint would be appreciated :-) Kind RegardsChristian

Hi All.Is there a way to use permission set filter in IEE or Aurena (not mobile aurena native)?For mobile, it works fine.Situation:I have 10k objects in a site but some users needs to see just some based on the object level.Is this way OK, or I’m missing something? I tried to use in the activities bellow but not working?Tks for help!

Hi, I need to create a custom event on screen ‘Register Arrivals’ .when user receive a line and click OK, the line get disappeared from screen ‘Register Arrivals’.at this time I need to fire the event, means when records get deleted.but unfortunately, I’m not able to find which Table is this.Please help with LU name and table name? Thanks and regards,Hari  

Does IFS have any roadmap for Aurena IFS10If functionality below will be released:Shortcuts like F2, F3…. Find and Replace Other GUI improvements

Good Morning, We are currently reviewing our posting controls in Apps 10 EE and have found a situation we are questioning.  We require pre-posting on PO’s not tied to an inventory part and a Work Order.  While reviewing the posting controls called Pre-Accounting, we have noticed they have never been triggered.   First question - should they be?Second question - If we remove the posting controls, would it cause errors in the posting analysis? Thanks

Through elimination rules, IFS can automatically eliminate AP & AR. Is there an automatic way to eliminate the profit from unsold stock? Any improvements introduced in Cloud?Example: Subsidiary A sells a stock worth of $100 @ $120 (keeping a margin of $20) to subsidiary B. The selling price of the stock in subsidiary B is $150. Company B sells 75% of the stock to 3rd party (150*.75=112.5). How can we eliminate the profit of unsold stock in IFS? 

We’re using IFSAPP10, Aurena update 11. I have a request from a coworker to set a section to always be open/expanded. This specific section doesn’t have the check box for Collapsed in my page designer so therefore I’m a a bit lost. I’ve tried to duplicate antoher section that is always open/expanded on the same side and after that change it to requested, but it changes back to be closed/collapsed.  Do you have any tricks that can help me get this set? Best regards,Lotta (Sweden) The section is Position and Location on the Equipment Object Navigator, tab Functional Object. 

Hello, we have some parts that use MS level 1 manual forecasts in conjunction with project planned netting groups.  A planner noticed today that two out of the 10 parts had a "last run date" of today's date even though no one manually ran MS and there's no scheduled task for it.  The remainder of the parts had dates in the past as you can see.  PMRP is run daily for all projects.I see in the background job details for PMRP that running MS is a step at the very end.  My question is does that last run date on MSL1 part indicate when MS ran or when it actually changed something?  I’m wondering if the two parts in question had some supply/demand changes and MS had to recalculate and the other parts did not require recalculation?   We are on APPS10 and we recently installed UPD17.Thanks for any insight you can provide.

We created LTU permission set and send the export to IFS for generation of license key. We deployed the same to Production. In this permission set, we could see the windows Customer Order, Quick Order Flow Handling is granted [Refer picture “BeforeDeliveryDeployment”]. Later we sent a delivery to Production which contained customized files for the windows Customer Order, Quick Order Flow Handling. Due to this, the Cust forms can be seen in the permission set but they are not granted. [Refer picture “AfterDeliveryDeployment”].Now the users are unable to access these two windows. Any suggestions on  how to fix this? Thanks in advance.

Hi,We have a permission set for LTU users and is included in the license key. Now we need to modify this permission set to grant some extra presentation objects. Since this is connected to LTU license, we are not getting the RMB option "Merge grants from other permission set". Instead we have a other RMB option as “Remove License Connection”. We clicked on this “Remove License Connection” and we got the below messageWe clicked Yes. Then it threw below error.Can I anyone suggest on how we can modify this permission set?

I use MSP to export my Project  to IFS.I fill the %Complete and others data in MSP and then export my project to IFS.Where can I see the effect of %Complete data in Project Navigator?Is there any possibility to submit %completion in IFS?

We’re trying to get the migration done and we have an structure like this as a CSV:CSV - source fileAfter we finish the first job which is the creation of the table with this data, there’s no error. The error comes after we execute the second job which is the one that migrates data, I get this error:ORA-20124: Error.NULLVALUE: Field [BUSINESS_UNIT_ID] is mandatory for Business Unit Relation and requires a value. Here is what’s been done:To test we only try to migrate one of the rows, the one with POS_CODE=’50000008’ The attribute string we get is: COMPANY_ID=ABCPOS_CODE=50000008POSITION_TITLE=ASSISTANT MANAGERVALID_FROM=2023-06-22-21.29.22VALID_TO=9999-12-31-00.00.00TIME_FORMAT=Minute by minuteASSIGNED_PROTECTED=FALSEEXCLUDE_FROM_EXPORT=FALSEEXCLUDE_FROM_ORG_CHART=FALSEDEFAULT_ACCESS_EXTENSION=FALSEEXPORT_EMPLOYEES=FALSESTRUCT_BU_ID=781BUSINESS_UNIT_TYPE_DB=COMPANY Here the job execution that throws the error:  and the migration job is defined like this: 

Hi All,Customer wants to cancel a Work Order just transferred to mobile but it looks like this is not possible from Aurena.It is also not possible to un-assign the task transferred to mobile from Aurena client application.Is there any specific way of cancelling the Work Order transferred to mobile WITHOUT any action from the Technician who received the Work Order into the device. 

Hi,  I have a query regarding Dispatch console in IFS Cloud, I want to see the past allocation dates of the FSEs but I am unable to. Is there any way we can toggle to the past allocation dates?Also need to understand the significance of the calendar marked in the snippet. Thanks in advance for guiding. 

Hi, We have created HR schedule for an employee but it doesn't reflect in dispatch console , is there any other configuration needed too? Thanks

Dears,I wanted to check if its possible to configure print agent which is not on same network/domain where the application is installed. the remote machine/print agent is connected via internet.Kindly adviseRegardsPankaj

We have setup templates for certain LUs as below I wanted to migrate these templates to another environment and make changes to the save templates. Seems like IFS does not allow this from the IFS screens. Is there anyway someone has already found to not only migrate these templates but also make changes?

Hi,In a customer use case : I would like to have only 1 Service Order Report for a service order and 2 activites dispatched for 2 different technicians.Both technicians have the same configuration mobile.For this configuration mobile, in the MOE I set the MOE 10093 = 3I make the Start/Stop Activity and Resolve for the Primary Technician (primary Activity)Then I made the Start/Stop Activity for the second TechnicianIt’s OK for the Resolve checkbox : It appears only on the first Technician But After completion made on the field, I have 2 Service Order Report on the back end I assume that because for the second Technician, on the completion page, I checked “store the report”But : Is it possible by MOE, to not display this page (and not have the risk to check the box) for the not primary technician ?or do we have another way to manage a SV with 2 techs and only 1 Report SV ?NB : I can’t manage that by mobile customization because both technicians could be sometimes primary, sometimes “seco

Hi Team, If you can help me with a requirement where I need to hide  all the Lobbies that will not be used by the customer. Can we achieve this if yes then how? RegardsAbhishek 

Looking to utilize a custom field answer to drive the assignment of a decision task to an SVD not an individual.Does anyone have an example of this scenario they have been successful with?Understand the decision task part of this may be an issue btu thought i’d reach out here while support continues to review.Thanks!if custom field answer a then assign to svd a, if answer b then assign to svd b, etc

Hi everyone, is there I way (without external reporting) to report on Assyst elements that are not Events, such as SVDs, Services, groups, etc. This would be useful for housekeeping, update and/or migrations. Thank you.

We are trying to create a smoother user journey for our technical teams, so have put a change windows start and end times in the description of their tasks using the system fields on the event (pictured below).System scheduled fields We are able to output the dates successfully using…"You have been assigned a peer review task for '" + $new.parentEvent.formattedReference + " - " + $new.parentEvent.shortDescription + "' by " + $new.parentEvent.affectedUser.name + ".<br><br><table><tr><td>Start:</td><td>" + $new.parentEvent.scheduledStartDate + "</td></tr><tr><td>End:</td><td>" + $new.parentEvent.scheduledEndDate + "</td></tr><tr><td>Technical Team:</td><td>" + $new.parentEvent.technicalServDept.name + "</td></tr><tr><td>Down time?</td><td>" + $new.parentEvent.downFlag + "</td></tr><tr><td>Description:</td><t

hi, is it possible to apply a column/filter for custom field in work order planning gantt? Like we have a custom field RIG on the WO screen, can we display that field here too so that I can see only the work orders only that belong to that rig?Also, can we drill down the tasks further to see which resources are working on them? Something like below--MARINER IS the rig, 259, 436,446 are tasks and below them are the resourced working on them. Right side shows the dates.