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Hi All!How to change the equipment type from EQUIPMENT by default into TOOLS/EQUIPMENT in Tech portal?. I’ve tryied to change it through Workflow configuration but the change doesn’t apply. May be the portal is dedicated only to EQUIPMENT?Thanks for your advices

Hello, I am trying to explore regarding PSO, any documentation or data regarding that will be helpful. Can anyone provide the relevant documents link please. Thanks in advance. Mani Shankar

Hi :) When loading MT940DE file it gives the error “A Payer/Payee Identity does not exist. A parked payment will be created using company '10'.”   The loaded file is as follows:20:310515         :25:4021003006371023                 :28C:0135/001:60F:C230515USD1504358650,31 :61:2305150515D15688,67NTRF12489                 :86:DEBIT TRANSACTION NFR/23/004974884 BREF 25171 CREF 12489 BENC100100044120:62F:C230515USD1878468612,09I need to identify which characters in the above file stand in for the Payer/Payee Identity and the invoice number. If the invoice number is not available in the above file how can we add that to the external fileThank you

Hi All,Below employee has the HR manage access. I need to know how this employee can change the work hour schedule of an employee. There is no add new (+) button here. Is there any seperate window to manage work hour schedules in AURENA.In IEE client, this employee can change work hour schedules of other employees. Regards,MalinG.

Hello everyone,Any idea whether IFS has rolled back Document File (to use new file or existing file) option in IFS cloud. I am unable to find this option while creating document through Create Document Assistant process in IFS cloud.RegardsAbdul Rehman

We have recently upgraded from Metrix 5.3.3 to FSM 6.15. Now our previously fast manual addition of new task notes, or updates of existing task notes is taking a very long time. The best we get is 12 seconds, but this can exceed 20 seconds at times. Our investigations so far show now problem with Database speed so we are assuming the problem may be with the update of the user interface, but were not sure. has anyone else had similar issues and if so how were they resolved?

Hi!I have been able to get my integration partner to upload pictures to the media library in IFS using a Rest Patch call, but the response when doing a successful upload is empty.Is there anyway I can override this response and write an own Json response, saying “everything went ok”?This is on IFSAPP 10. 

Community, I have below PR authorization rule configured. you can see i have below checkbox highlighted unchecked. below PR is authorized using the above PR rule.but if I using RMB function on PR line,  Update Price Manually, you still can update the PR price to make a change.is this a bug?

When creating a brand-new page for a list based on Custom Logical Unit, I am encountering the following error. My customer is currently on 22R2 SU7 and I believe I did the exact process I am listing below a few months earlier to create a simple custom list which is still working. Can someone point out whether there is something obvious I missing here in my steps? 1: Created a simple Custom Entity with the ‘Create Projection’  is set2: Publish the Configuration3: Create a New Page (from the Page Configuration screen)4: Open the Page Designer for Page Configuration5: Create a List Element where you bind the new Entity and then add the required columns one by one6: On the page section, added a List and connected the list I just created.    7: Screen layout is ok, but when populate it gives an OData error The detail error IFS Web Version: 22.2.7.20230331080827.0Date: 2023-06-09T15:06:25.886Z --------------------------------------------------------------------------- ServiceOptions/ServiceO

Is it possible to use AD for security checkpoint sign off in IFS Cloud?  We are currently upgrading from Apps 9 to Cloud 22R2 and have some concerns with using PIN Codes vs. AD.  AD allows us to have rules in place to comply with 21CFR part 11.If we use a PIN Code we would have to determine how to ensure the followingCodes should not be sequential nor repetitive (e.g. 0000 nor 12345)? Require user to change after x period of time? Can’t reuse same code over x period of time?So our preference would be to use AD in Cloud if possible. 

Hi everyone!I’m using POSTMAN to upload documents to IFS Cloud 21R2 and have successfully uploaded to the document manager with many thanks to the people who provided the detailed information in this topic: My requirement is to upload to the media library rather than the docman so I’ve also looked at this topic (again, many thanks to the contributors):I’ve used MediaLibraryAttachmentHandling.svc/CreateAndConnectMedia to get the ItemId and then I’ve tried to patch with MediaLibraryAttachmentHandling.svc/MediaLibrarySet(LibraryId='1013') and also MediaItemHandling.svc/MediaItemSet(ItemId=1013). Whatever I try to upload fails with unsupported content type.I tried just providing a png or a jpg file and let POSTMAN set the headers: Following the instructions in the above post I then specifically set the content type, if-match and X-IFS-Content-Disposition I can successfully upload both png and jpg as media files as a user.Thanks in advance for any suggestions!

When you set up Rules of type ‘Commit Rule’ you have the option to include a Rule Window and a Day Pattern.Multiple Commit Rules can be defined with different windows/days, and these can be included in a single Rule Collection. When the SDS runs, only one of the rule seems to be evaluated.Is this a PSO constraint or a bug? There are various scenarios that this could be used for including:Committing 2 Activities on Monday-Friday, but only 1 at a time on Saturday and Sunday Committing 2 Activities between 06:00 and 14:00, but only 1 at a time after 14:00 Having one rule with no Next Day Commit that runs from 06:00-15:00, and another with Next Day Commit that runs after 15:00 so that both the time of day and time to end of shifts is used when determining when to commit the next day’s activities

Hello everyone,I'm trying to set up Outlook calendar synchronization on IFS Cloud 22R2.The application has been created in the Azure AD portal and the info entered in IFS Cloud, but nothing works.Indeed, when I launch the synchronization, nothing happens: The SYNC_MASTER user is activated and the EXCHANGE_SYNC_USER set permission is assigned to my user.What else do I need to do?Thanks in advance,

Hi All,In inter-site flow, after proceeding the internal CO via a shipment, next step is to go to the “Incoming Dispatch Advice” window and receive the goods for internal PO.Is there any way or setting in the system for automating this process? (Receiving process through Incoming Dispatch Line window)Thanks in advance. 

I was wondering if anyone could explain the core difference between functional Role permissions and end user role Permissions and maybe an example of how they are used. We are needing / wanting to better control IFS Permissions so I am wanting to create permissions based on Business Roles so all the Service Advisors will have the same permissions, the supervisors will have the same permissions etc.Would that be Functional or End User or am I required to create both?Thanks, 

Greetings, IFS Community! I created a page and published it. When I unpublished it to change the datasource entity set under "Active Page", the three dots are no longer visible? Is there a way to make it visible one more time?Currently, we are using IFS Cloud IFS 21 R1. Thanks,JL

Hi,We need to disable add new records button from shop order screen, materials tab line level for all users or for some particular users.How to do this, please help. Best Regards,Hari

Hello again,Unfortunately in my role I’m not an assyst Admin and I’m kept an arms length away from the staff that do the work, so I have to research and determine a solution then put in my request.I’m trying to see if a process can get data from an external source. The reason for the external source is it a profile for user access, which contains many different profiles, that change frequently. As such we don’t want to inundate the assyst Admin to change a process or assystNET form each time there’s a change. My idea is that a manger would complete an assystNET with the required information, then assytNET function would pull the date from the external source, then add it to the task. When the task is assinged to the support team all the information is already included and they don’t have to manually look it up. Thanks in advance to those who check it out and don’t respond.C.

Greetings, IFS community. In order to create some entities, I need to use the IFS Studio Developer application. Our IFS version is 22R2.Our IFS is hosted directly by IFS. The Odata Connection information has been provided to me. What is the process for connecting to IFS Developer Studio? Having experience with IFS 10 connecting to IFS developer Studio. Does the Host, Service, User Name, Password, and Schema need to be provided even if the IFS hosts it or there is another way to do so? Thanks,Juan Luis

Hi All, We are currently using MWO Service 10 (UPD 9) and we use the Maintenance Survey functionality by having E-forms triggered when se use the ‘Start Work’ button after accepting Work from the Pool Work. And we have noticed that some Answer IDs are there without a Task Sequence and WO number in the DB side and the Survey Answer page. Would you kindly advise if that could be fixed? Many thanks.-ISD- 

We have recently purchased some new Equipment that comes with a 2 Year Warranty from the OEM. We want to set up in IFS the Warranty Terms so we can ensure that any repair work conducted within the Warranty Period can be identified and submitted to the OEM as a Warranty Claim. Can any one provide some direction / documentation on how to set up Warranty on Serial Objects so we can trace repair work?Thanks in advance

I have exhausted my searching and research into document management and cannot resolve this issue.I have a user setup that can attach and view their own attachments but not other user’s attachments.Both users are part of the document class group.  All documents have been approved.When I assign the user DOCMAN_ADMINISTRATOR, they can view the documents.  I have read the Document Access help page and it did not help. 

Hello all,What type of inventory transaction is considered in the calculation of the Issued Value for the calculation of the inventory turnover? Thank you! 

Trying to add a custom Attribute to the Work Task Screen however the created custom Attribute does not show up in the field list. Trying to add to the Work Task (JTTask).the custom attribute was added to JTTask from the Entity Configuration and published.When i go back to the Page Designer on the Work Task screen and search for the field. no fields show up.  Would anyone be able to shed some light? 

Hello All, I have noticed that when using the drag-and-drop feature in Aurena, the changes are not properly reflected in IEE until after a period of time. I have not seen any documentation, but I am assuming there is a routine/background job that runs to update them. Is that correct? Any guidance would be greatly appreciated.