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Is it permissible to use HTML Coloured Text  in large text fields, such as JIC Steps?Example<span style="color: #FF0000;"> Red Text Here </span>or <b> <span style="color: #FF0000;"> BOLD Red Text Here </span> </b>It appears to work in our ‘Pre Production’ instance but wondering if there are any side affects. (Jasper Report Work Capture, etc).We are aware of the issue of non-printable characters when copy and paste from MS Office into fields (Unicode errors for apostrophes).Is Html Colour Text likely to create similar errors? Mx Ver 8.3 SP5ThanksRD 

Hello Experts,I’ve been using the IFS.ai features (Co-Pilot and some of the use cases) in IFS cloud 25R1 instance. Now that 25R2 version is released with the loops digital workers, I have a keen interest in understanding how to actually set them up in IFS so that they can be used. Please note that I’ve already completed all the IFS Academy courses regarding different digital workers. While those courses explain and breakdown the concept and fundamentals, unfortunately none of them showcase the actual process of configuring them to use.Hence, I was wondering if there are any avenues for me to,a) Get my hands on detailed documentation on setting digital workers (e.g., all the necessary BD setups, System Parameters/Properties that needs to be enabled, How to access each Digital worker flow for audit purposes) b) A reference environment with test data like IFS demo showroom where this can be tested. Thanks for the support!Cheers!Sachitha D

Dear Community,  We have in issue with Apps10 Projections, and maybe some of you faced the same issue previously. We did the following tests:Boomi connection to int API (“…/int/ifsapplications/projection/v1/AllProjections.svc/Projections(ProjectionName='PurchaseOrderHandling'”) => works well Boomi connection to main API (“…/main/ifsapplications/projection/v1/AllProjections.svc/Projections(ProjectionName='PurchaseOrderHandling') => failed Postman connection to int API (“…/int/ifsapplications/projection/v1/AllProjections.svc/Projections(ProjectionName='PurchaseOrderHandling'”) => works well Postman connection to main API (“…/main/ifsapplications/projection/v1/AllProjections.svc/Projections(ProjectionName='PurchaseOrderHandling'”) => failed Worked with Postman: Failed in Boomi: Failed in Postman:  Previously we had an other test environment and we didn’t realize the same issue.  Do you have idea what could be the issue? Thank you very much in advance for all of your thoughts! 

Hello,Ubuntu 20.04 is nearing end of Support (By 2025 April). Does anyone know whether there are plans to have a more latest Ubuntu version (22.04/24.04) for the Upcoming Cloud releases starting from IFS Cloud 24R2?Thanks

Hi, Im trying to pass a timestamp parameter into an IFS API call in a workflow. But keep getting the data type conversion error as below. I create the timestamp of sysdate in a javascript task(“Set Sysdate”) and then trying to set it into a variable which is then set into API payload. Could there be any other way to set the parameter other than like ${CurrDate} in this scenario?    Thanks,Regards,Methshika

Hi All, I’m sure some here can help me.I’m in page designer as the user has requested that a field is set as ‘on’ by default.When I open up page designer, go to the field and scroll to the Default Value it is wanting a Value to be entered - what value do I need to enter to make sure it is ‘on/selected’?Thanks in advance for help received, Sarah

Hi, It is possible in IFSCloud in the Business Activities view to close (completed) single activity. Is it possible to make the command available also when you choose several activities? 

Cloud File Storage Migration Tool can be used to migrate media items from older releases into Cloud File Storage of IFS Cloud release.But I didn’t find an information that the tool supports archived media items in the source system.Can Cloud File Storage Migration Tool also be used to migrate archived media items even if it’S not documented?If not, what would be a practicable way to migrate archived media items in Apps10 to Cloud File Storage in R24?The volume of media items is extremely big (several TB). Therefore, it’s not an option to first migrate all media items to the Apps 10 database before running the Cloud File Storage Migration Tool.

We’ve identified an issue this morning affecting import/export actions in IFS, such as downloading document attachments from purchase orders. When users attempt to save a file to their local machine, the IFS client crashes and closes. We’ve tested this across multiple user devices, and the behaviour is consistent.Everything was functioning normally before the weekend, but as of this morning the feature is failing entirely in both our production and development environments.As an additional check, I tested the same actions directly on the server/VM hosting our middleware instance, and import/export works correctly there. This makes me suspect the issue may be related to something on the local Windows machines, possibly a recent update.Our application is accessed through an App Gateway, but this has been in place for some time without any issues, so it seems unlikely to be the cause.Has anyone else seen this?

Hi,Is there a way in ALLIANCE V15.4 in Web mode to obtain this setting that allows the entire activity block to be colored instead of just the outer frame?From this to this :  ALLAINCE V15.4 SU7

Hello,I would like to automatically pre-fill the value of the "PartNo" field in the part screen via BPA : So I created this very simple workflow: Which is triggered when you click on the "+" :  However, nothing happens when you click on it.However, if I try to pre-fill the field next to "Description", there's no problem: I have the impression that the "PartNo" field poses a problem because it's the primary key?Is this the case? Is there a solution?Thanks for your help,Théo

We are evaluating using 3 part numbers for our rebuilt parts process instead of using a Condition Code enabled single part: a part number for NEW, CORE and REBUILT. The part can only be rebuilt a finite number of times thus serialization is required.Parts received from a customer via an RMA as well as parts that are remanufactured in-house using a remanufacturing shop order trigger the automatic rename of the serial that was implemented with the introduction of the Serial Lifecycle Group functionality.But the majority of CORES are not rebuilt in-house but are sent out instead to a supplier on a normal Purchase Order as Supplied Material. When I try to receive the REBUILT part using the same serial number as the CORE the following error message is triggered:Does anybody know what issue types and receipt types are supported for the auto-rename of a serial to work when the Serial Lifecycle Group has been configured for a Purchase order Receipt:Thanks for your insights! 

Why is there no Controlsize for a Custom Field?  

Hi,for a product, a repair cost is defined for a vendor. In bas stock, an inventory item of this product is associated to a warranty type, whose Pricing Rule is FULL COVERAGE. We create a Bulk Repair on this inventory item with this vendor, so the cost should be Zéro EUR but it is not the case, the Bulk repair is valuated with the product repair cost defined for the vendor. In Alliance Help Document, it’s also explained that the bulk cost must be Zero in this case. See attached document (reproduced on QAC,  PR2602160001)Best regards

During our recent production outage, we observed that multiple servers are attempting to delete the same message repeatedly, causing database blocking. The repeated deletion attempts occur within active transactions, leading to locking issues, causing conflicts and prolonged transaction locks. Also, from the server logs we could see a message - 'trying to delete non-existent record'. So, we assume that the request is already processed by server A, and unknowingly server B is processing the same request which resulted in 'trying to delete non-existent record'Could of you help to understand1. Why is the same request (delete commands) being handled by multiple servers?2. How does IFS manage user sessions?3. How to route a request from a single user/device session to the same node till they complete their tasks?4. Why can’t we enforce a “single active session per user” policy?5. Can this be resolved by configuring session stickiness from F5 levelCan any expert help to understand the scenar

Hello,Kindly help me with below issue.After deletion of Purchase grp , what are the activities impacted in procurement process ?Thanks in advance. 

The Status fields to choose from are Cancel; Hold; Close; Won, Partially Won; Lost Infact, Won; Lost; and Partially Won are not Statuses but States. Why are Status and State in the same Status bar? We now have problems with salespersons choosing the state WON or LOST from the Status list, which still keeps the BO active as the status should have been Closed and then choose Won or Lost from the popup. Is there any way to hide Won; Lost and Partially Won states from Status bar?  

25R1 - Service ManagementLooking for some ideas on how to mass broadcast notifications to field operators using MwO.Example : Flooded area - do not go near this 

Hi,I faced this error while trying to export a Crystal Report into PDF:Illegal Access! PRPTINFO does not follow valid pattern.Does anyone know the cause?RegardsHadi

In 25R1, when we define the Service Notes in Request the same is not flowing to Request Work Tasks. can any one know about this ?

Hi CommunityDoes anyone know where i can find a setup guide for intercompany invoices.We implement IFS Cloud at the beginning of the year and this functionnality was not explained /tested.Thank you all

Hi All, I am receiving the emntioned error, Any expirience with ?   

Trying to connect to IFS Cloud 25r2 environment using IFS Report Designer v200.3.0003Initially received a missing Client error.On checking IAM Clients, noticed that IFS_report_designer was missing.Added IFS_report_designer as per techdoc - Setup IAM Client for IFS Report Designer Unfortunately, when trying to connect using IFS Report Designer I now received the Invalid parameter: redirect_uri   Any advice much appreciated.

Within the Workflow Configuration the fuction of “Mandatory” for Attachments seems to be not working.Expected results is when a workflow has select of “Mandatory” for attachments the Request should not be allowed to finish without an attachment.  

CLOUD 24R1Scenario: Prerrequisites: Handling unit type with packaging material part associated and ‘Reusable’ option enabled.Go to the Inventory part in stock and select a part that has not handling unit connected. Select the option to Pack according to Handling unit Capacity and enter the quantity to pack for an specific Handling unit type.  The part is packed with an specific handling unit ID. The packaging material of the handling unit type is consumed automatically and issue from the stock If I go again to the Inventory part in stock and select the part that I have just packed and select ‘Unattach from handling unit’ for unpack, the system will not receive again the packaging part into stock to be able to be used again for another packing. The quantity on hand of the packaging material should not be increased?Thank you in advance.