IFS Cloud - New Customers

IFS Cloud Technical Documentation on Creating a New User.

Hello, We just went live on Cloud 24R1 from Apps 9. We are seeing a weird issue around IFS and Avalara integration. Wondering if someone has come across this before. We send customer order info and invoice info to Avalara from IFS. Avalara returns the tax information to IFS. However, in Cloud, the tax information returned is not accurate since Avalara is unable to receive the correct entity-based code sent from IFS customer order. We can see the entity code/ customer usage type in the payload xml sent to Avalara in application messages. In the Order and Invoice request for Tax sent from IFS, we see Entity Use code populated. However, the Avalara SOAP message seems to be expecting Customer usage type. Looks like there was an issue with the mapping of this field in the IFS Avalara transformers. From Cloud payload from Appln messges: <ORDER_TAX_INFO_REQUEST xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <LOGIN_INFO> <LOGIN> <USER_NAME>YYY</USER_NAME> <PASSWORD>YYYY</PASSWORD> </LO

We cant perform the export operation in bulk; we can only do it per person.When we try to export multiple at once, it dowloads as an Excel file.But when it's dowloaded this way, we cant upload it to individual profiles. Do you know any way we can export this data in bulk?

Hello, Does anyone know if it is possible to create intercompany billing if I am using the secondment company configuration? I have the setup for the secondment company for an employee (employee is in company A but can report time in a work order in company B) If I were to link the employee to a supplier, am I able to add the time to a purchase order? Or is there any configuration required for IFS to create a multicompany transaction? Ideally, I would like company A to be able to bill company B for the services rendered by the employee which is paid out of company A. IFS does have the functionality to add reported time by an employee to a purchase order line, so I wonder if the work orders have a similar functionality. Thanks

In CTO, the description entered under “Part Configuration Description” is what gets printed on the Customer Order Report as the configuration description. I understand that we can select characteristics and choose from the available options in the dropdown. However, my question is: is there a way to manually customize the description beyond what's offered in the dropdown? Specifically, is it possible to apply a formula or manually edit the text to make the configuration description more meaningful and tailored for the Customer Order Report? Screenshot for the reference:

Hi- We’re having an issue when trying to offset a customer payment with their open invoices in the Customer Offset proposals screen in IFS Could, when I go to pull in the invoices to apply the customer payment I get the following error message. We cannot locate this Preliminary Payment ID within IFS Cloud and have looked in all three areas in the error message and are coming up with nothing. Any help would be greatly appreciated. Thank you in advance for the help!

Hello all, I am trying to connect Report Designer but I am getting the error in the picture below. I am getting that problem after saying this “You may close this browser window and go back toIFS Report Designer”. And when I open report designer this error message is there. Error message is “com.ini.vldt.server.ServerException: Login succeeded. Accessing the projection 'ReportDesigner ClientHandling' resulted in an error. Reported error is (ODATA_PROVIDER_ERROR) An internal server error occurred. Contact administrator. [HTTP/1.1 500 Internal Server Error]

When we used 23R1 in latest viewed page we could mark blue to set the page as Home so next time when you click the Home Icon it goes to the blue marked page instead of standard Home view. Now we have upgrade to 24R2SU2 and we can not do that anymore. Is there anyway to change the link in Home Icon?

I have setup under Report Printers page of IFS Cloud (we are in version 24.1.5) and it does not limit the list of printers for the report ID that was setup when you try to print that report (list of printers on the Print Dialog for that report ID). So, it looks like the only thing working on this Report Printers setup is the setting the Default printer, but the list of printers you always see all logical printers. Would someone point me in the proper direction or setup process to limit printers you can see and use for a specific report. Thanks!

Hi, I am trying to post P13 journals, with user group YE and journal type M. But I am getting this error message: Ledger Account 1510 is only permitted for Vouchers with Function Group Q. How do I add Function Group Q as well as Function Group M within the Voucher Series per Voucher Type? Thanks!

Is there a way to run a workflow using a service user/end user or some way to have it run with a different security level? I want a user to be able to edit one field on a Customer Order without granting write access to CustomerOrderHandling. Only able to edit a field through a button that calls a workflow to modify. Or is there a better way to handle this? I don’t think field level security is possible in IFS Cloud outside of page designer/contexts.

Ok this might seem a silly question, but a user asked me and I did not know what to tell them. How do you stop a seach in Cloud? In IEE there was an X...but in Cloud there is nothing. Does closing the tab do it? Cannot see that closing the tab would halt a server call. We are currently in the upgrade process and users are testing...and asking questions.

Hi, We're currently exploring a solution to use timeclock instead of KABA for IFS Cloud, but we're currently left alone when it comes to setup communication with the Middletier. There seem to be Keyboard Emulator or Selenium solutions in order to interact with the employee number field of the timeclock portal, but both ways seem very clunky as the user can't just press "In" and swipe the card. The data value from the RFID Tag must be transmitted into the Employee field. The main idea is that we have something like a Tablet with either an integrated or self-build RFID Reader. User touches e.g "IN/OUT", swipes the card and then he is done. Following articles have been found in the forum: https://community.ifs.com/products-manufacturing-products-engineering-40/time-clock-cards-badges-and-scanner-readers-38297 @william.klotz https://community.ifs.com/hcm-human-capital-management-payroll-38/has-anyone-deployed-a-touch-free-time-clock-solution-1618 @ig_ One solution mentioned sending the dat

Wondering whether to install Aurena Agent on everyone’s PC through Windows Update process or whether to just let users install if needed. What are others doing? What is recommended? Any issues?

I created an element that should navigate to the Work Order screen. I'm getting an error that says be[Pe].replace is not a function when I try to click on the element. I tried using the 'to_char' function for the work_order field in the datasource to convert the field into a string but that didn't seem to make a difference. This is what I used for URL Address: page/ReportInWorkOrder/Form?$filter=WoNo eq $[WORK_ORDER]

Hi all, I am trying to find a solution for this requirement in the Service Management module but I haven’t found a way to do it in Cloud yet (I’m using 24R2). The situation is the following: when the engineer goes on-site and spends more than 1 hour, only AFTER the first hour is invoiceable. For example: The engineer spends 0,5 h → free The engineer spends 1 h→ free The engineer spends 1,5h → we charge 0,5 The engineer spends 3,5h → we charge 2,5 I have tried to use the price breaks and add the sales part “Resource” to the price list with this condition: However, when trying to raise a job, although for the job which last less than 1 hour is free (which is what we want), if we raise a job and keep open for more than 1 hour, it charges the whole time. Do you know if there is a standard way to set up that only the first hour of resource time is non-billable? In other word, only time exceeding one hour will be invoiced. Thanks in advance. Irene

Hello, In connection with IFS Cloud, except Oracle SQL, what other programming languages are you using with this ERP system? I read on documentation that some parts of BPA consists of source code written in Javascript and Java. IN BPA, it is classic javascript or the syntax is more like, for example angular, react or vue? How good should I know those languages if I want to be better in writting, for example these BPA? Thanks

Hi, We recently upgraded from Apps10 to Cloud 24R1. We have a requirement to set some fields on the Work Task’s Report Time screen to ‘Not Editable’ so that users cannot modify default values. I am fairly familiar with Page Designer and have done this on other screens but it doesn’t seem like I can get to this page within the context. Would this be because it is an assistant? Is there any where in the context where the properties of these fields can be modified? Thanks for any info you can provide. Lorraine

Is there a workaround for if a release update completely breaks page designer on specific pages? Most pages I can go in and rebase no problem, but some will not load at all, returning an error. The error only lets you reload the page or go home. The only way I’ve found to deal with this is to delete all customizations and add them back manually. This gets very very time consuming for pages with a lot of customizations. Hoping there is something that can be done to get around this.

We are currently in Cloud 24r2. I am trying to use the command “Print Order Confirmation” on an order from the Quick Order Flow Handling page but I am receiving a ‘REP_NOT_ALLOWED: You are not allowed to execute the Report -’ Things I’ve done: I’ve checked the response because it usually tells me which projection needs to be granted (i.e the report’s projection) but there is no projection or report mentioned in the error or the response. I’ve tried to print the Customer Order Confirmation from the Customer Order screen and it worked. I went into the database to see which report is mentioned in the Quick_Order_Flow_Handling_SVC.Print_Order_Confirmation_Report___ function (since the error is triggered on the action PrintOrderConfirmationReport) and it is pointing to the correct report (CUSTOMER_ORDER_CONF_REP). This is the report I was able to print from the Customer Order too. It’s almost like this command button from this page is trying to print a report that does not exist. Is anyone

Is it possible to populate the &CO_NUMBER input parameter on the quick report with the lobby input pageparam $CO_NUMBER$ and then navigate to it? Currently, I have the Navigation to the quick report as follows: ifsrep:qr.552894?pageParams=&CO_NUMBER:$CO_NUMBER$ which is prompting the user to input the CO_NUMBER. I am wondering if it is possible for the CO_NUMBER Quick report input to auto populate with the lobby page parameter for $CO_NUMBER$. If this is possible, what is the correct syntax to do so? Thanks in advance!

Hello, I Need help with Directory Id from the user screen. What is the use of Directory id ? How does it work ?’ Suppose old Directory Id is connected with user Login, now user wants to change the directory id ? does it cause issue with loggging into application ? if yes, how can we prevent it ? Thanks in advance. Regards, Kruthika

Hi Team, unfortunately, I cannot create an invoice from the Create customer Invoice screen, Customer Order status is delivered, but I can't see the Customer Order in Create Customer Invoice screen. Note : CO is not blocked for the invoice. Can anyone please suggest what is issue.

Hello, there is cumulative qty on a customer schedule agreement part, miscellaneous tab. However this detail doesn’t appear to be sent or received in EDI messages. Am I missing a set up or is this aspect of functionality not there? Thanks in advanced for your help, Sarah