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Hi,several customers who use Aurena client in Apps 10 or IFS Cloud ask for the old functionality to configure the attachment panel if it should show icons, lists or details. Of course it is possible to press the button ‘Document Revisions’ to see all the details of all attached documents.Is it on the roadmap for DocMan to offer a possibilty for getting the table view of all connected documents in the attachment panel? This should not be a big modification and would help all customers who have lot of documents attached.Best regardsHeinz

Is there any way for a customer to install MWO (service) (windows) if their corporate policy blocks access to the Windows store?

We have started experiencing exceptionally long runtimes for our background jobs that are kicked off for calendar generations to generate work orders from our PM actions.  Sometimes these jobs are taking up to 4 days to run whereas in the past they would complete in a matter of a couple of hours.  Has anyone else experience this?

We are integrating with a supplier using EDI and have setup the transfer of incoming customer orders and purchase invoices during setup and testing.There is a need to send the supplier our customer delivery address information so they can reference this on their orders, as they are delivering to our customers using supply code ‘Purch Ord Direct’.  This process should be scheduled daily to allow them to keep their records up-to-date as new customers are added.I have so far been able to create a quick report to get the required information and been able to schedule the quick report to send the data via e-mail. Does anyone know if there is a way for us to schedule the output in csv or xml format for IFS connect to send the file into a sFTP location?We are on IFS10 UPD16. ThanksDarren 

Hello, I have encountered a pretty odd scenario. I have a workflow that automatically populates the market value when a customer order is newly created. There are two ways to create a customer order, either you create a new customer order from the customer order screen, or you create a customer order from a sales quotation.  Sadly, I can only get one of these scenarios to work at a single time. I’ve created a custom event and action to handle when a customer order is created from a sales quotation. This event uses the variables from a table, which are formatted as ORDER_NO, CUSTOMER_NO, etc. The one issue with this, is that when I try to create a customer order from the customer order screen, I get an error saying “Error occurred while processing the request: Unknown property used in expression: ${ORDER_NO}. Cause: Cannot resolve Identifier ‘ORDER_NO’This happens because the process to create a customer order on the customer order screen uses the variable ‘OrderNo’ not ‘ORDER_NO’. The

Is it possible to apply discounts on overdue supplier invoices ?

In our efforts to keep assyst in sync with other systems, some have already been using the Item_ID for this, and they’ve found it by looking at the end of the URL of the current Item page. We are wondering if it possible to display the current item’s item_id directly on the Item form using Customizer to make this a bit more user friendly. Thanks,...Donovan

I’m aware of the basic delegation functionality that Assyst offers, where any Contact user can click on their profile and then setup time bound delegates as needed.However, I have several other questions.(1). Is it possible to setup a delegate for someone else?I ask because, we run into this frequently where a person who is an approver on some process like change mgt for example, is out of the office but never setup a delegate. This really delays the process and causes a lot of extra work trying to figure out who can approve in their absence etc.It would be very helpful if a system admin or some other role would have the ability to do that.(2). Is there a way to see all the delegates setup in the system?Is it possible to do this with an event monitor?  or some type of report?Thanks in advance. 

Hello All!When I create a new PM on AURENA, I get a message “PM action already exists” all the time. When I create a PM action through IEE, the same error message is pointing to a PM number with a revision past number.The highest PM number is 151. When I reiterate the record, this PM number increases by a unit.Thank to yur help. 

Hi All,What is the best way in Standard IFS (Cloud) to update the Maintenance triggers from a Work Task template to all connected PM Actions. This is applicable for at least condition and calandar trigger options. So far, I only have the option to do so via a PM Program, but we can not use that de to restrictions we have on the item class and process class.Thanks in advance,Robert

HiDoes anyone know if there is any other way to update the Supervisor / Parent Position ID of a Position other than by using the drag & drop method in the Graphical Position Structure form?We are using Apps 9 SP11. Many thanksPaul 

A resource group has four employees connected. All employees have 8 hour schedule per day. But the total numbers of hours per day of the resource group also shows 8. Shouldn’t it be 32 hours? It does not get updated although ‘Calculate Resource Capacity’ is run. How to get this corrected?Individual hours per day. Four individuals set as this. Resource group also shows only 8 hours per day 

Hi Experts,  Once of our customer is asking as mentioned below, “ We have a requirement to send the Assignments to mobile (mWO Service) through Drip-Feed method in IFS Cloud 22R2. For example: Send Assignments/Task one at a time to the technician in mobile after they complete the previous Assignment/Task.Can you please confirm if this is possible through configuration using Synchronization Rules? ” Any input regarding this really appreciate.  Best Regards,Janith

Hi All,Wondering if there is a way we can hide the assigned tasks tab of a work package from specific user groups. Reason: we are seeing an organisational impact with maintenance exection teams attempting to justify deferring maintenance as they can see the remaining compliance limits. This control is not in their jurisdiction to interrogate.Wondering if other Airlines have seen/heard similar. Thanks,

With WIP report being a moment in time report, can I schedule the report to run at a certain time and then have it email that report or put it in the report archive to print later?

HiWhat is the view of posting proposal history? need to retrieve some columns in SQL query. Any clues??RegardsHousseiny

Is it possible to change the colors used in FSM for the PSO Appointment Booking display?

Hi,Does assyst 10 SP6 FP3 supports Kerberos enctypes aes256-cts-hmac-sha1-96?If so, is the fix to add “aes256-cts-hmac-sha1-96” as the first entry to all 3 lines (default_tkt_enctypes/default_tgs_enctypes/permitted_enctypes) to the krb5.conf file?Or, should the entries only be “aes256”?Getting error “Encryption type AES256 CTS mode with HMAC SHA1-96 is not supported/enabled”.IFS assyst Web Server running on OS WinSrv 2008 R2 with Java JDK 1.7.0_80.Jean

How do we prevent tools in the tools and facilities tab under service Maintenace→ basic data→ tools and facilities basic data from being attached to work orders

Hi,My Client company has 9 different Branches and there can be instance where the customer wants to declare a “company holiday” for “one particular branch” without effecting it for other 8 branches. In the Employee calendar the date needs to be marked as a “Off day”.My Question is - What is the best solution to accommodate this request without creating Nine different holiday calendars and adding different substitute schedules?  Thanks in advance !Regards,Nuwanthika

Hi,I have an apps 10 server which we have installed new SSL certs on - these contain the normal host name eg. server1, and the fully qualified name e.g. server1.example.com.  We can access IFS middleware using the host name (server1) but not the fully qualified name (server1.example.com), we insted get a “Forbidden” warning.  Where is this controlled in the ifs mw configuration, and how to I get IFS to answer to both?

Hi, communityOn IEE we could see the name of the view and sql colunm by opening the system information menu. I know that I can see the name of the view if I bring up the page info menu, but I can’t see the colunm names. Does anyone knows how to get the sql colunm names on IFS Cloud?Thanks!Cruz

Hi!One user is tryying to export data in Excel from IFS but gets wierd format.Not able to handle the data in this format. Me on other hand, gets the data in correct format: What can be the problem?

In the Analysis Norms page in Quality Control, what information should a user see in the Test Result column? I have looked in numerous environments, Apps10 thru Cloud, and in all instances this column is blank for all records. 

Hi,A small query, is it possible to change the work order of the Work Task which is in New or Released or Work Started state. Thanks in Advance. RegardsMani Shankar