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Hello All!When I create a new PM on AURENA, I get a message “PM action already exists” all the time. When I create a PM action through IEE, the same error message is pointing to a PM number with a revision past number.The highest PM number is 151. When I reiterate the record, this PM number increases by a unit.Thank to yur help. 

Hi All,What is the best way in Standard IFS (Cloud) to update the Maintenance triggers from a Work Task template to all connected PM Actions. This is applicable for at least condition and calandar trigger options. So far, I only have the option to do so via a PM Program, but we can not use that de to restrictions we have on the item class and process class.Thanks in advance,Robert

HiDoes anyone know if there is any other way to update the Supervisor / Parent Position ID of a Position other than by using the drag & drop method in the Graphical Position Structure form?We are using Apps 9 SP11. Many thanksPaul 

A resource group has four employees connected. All employees have 8 hour schedule per day. But the total numbers of hours per day of the resource group also shows 8. Shouldn’t it be 32 hours? It does not get updated although ‘Calculate Resource Capacity’ is run. How to get this corrected?Individual hours per day. Four individuals set as this. Resource group also shows only 8 hours per day 

Hi Experts,  Once of our customer is asking as mentioned below, “ We have a requirement to send the Assignments to mobile (mWO Service) through Drip-Feed method in IFS Cloud 22R2. For example: Send Assignments/Task one at a time to the technician in mobile after they complete the previous Assignment/Task.Can you please confirm if this is possible through configuration using Synchronization Rules? ” Any input regarding this really appreciate.  Best Regards,Janith

Hi All,Wondering if there is a way we can hide the assigned tasks tab of a work package from specific user groups. Reason: we are seeing an organisational impact with maintenance exection teams attempting to justify deferring maintenance as they can see the remaining compliance limits. This control is not in their jurisdiction to interrogate.Wondering if other Airlines have seen/heard similar. Thanks,

With WIP report being a moment in time report, can I schedule the report to run at a certain time and then have it email that report or put it in the report archive to print later?

HiWhat is the view of posting proposal history? need to retrieve some columns in SQL query. Any clues??RegardsHousseiny

Is it possible to change the colors used in FSM for the PSO Appointment Booking display?

Hi,Does assyst 10 SP6 FP3 supports Kerberos enctypes aes256-cts-hmac-sha1-96?If so, is the fix to add “aes256-cts-hmac-sha1-96” as the first entry to all 3 lines (default_tkt_enctypes/default_tgs_enctypes/permitted_enctypes) to the krb5.conf file?Or, should the entries only be “aes256”?Getting error “Encryption type AES256 CTS mode with HMAC SHA1-96 is not supported/enabled”.IFS assyst Web Server running on OS WinSrv 2008 R2 with Java JDK 1.7.0_80.Jean

How do we prevent tools in the tools and facilities tab under service Maintenace→ basic data→ tools and facilities basic data from being attached to work orders

Hi,My Client company has 9 different Branches and there can be instance where the customer wants to declare a “company holiday” for “one particular branch” without effecting it for other 8 branches. In the Employee calendar the date needs to be marked as a “Off day”.My Question is - What is the best solution to accommodate this request without creating Nine different holiday calendars and adding different substitute schedules?  Thanks in advance !Regards,Nuwanthika

Hi,I have an apps 10 server which we have installed new SSL certs on - these contain the normal host name eg. server1, and the fully qualified name e.g. server1.example.com.  We can access IFS middleware using the host name (server1) but not the fully qualified name (server1.example.com), we insted get a “Forbidden” warning.  Where is this controlled in the ifs mw configuration, and how to I get IFS to answer to both?

Hi, communityOn IEE we could see the name of the view and sql colunm by opening the system information menu. I know that I can see the name of the view if I bring up the page info menu, but I can’t see the colunm names. Does anyone knows how to get the sql colunm names on IFS Cloud?Thanks!Cruz

Hi!One user is tryying to export data in Excel from IFS but gets wierd format.Not able to handle the data in this format. Me on other hand, gets the data in correct format: What can be the problem?

In the Analysis Norms page in Quality Control, what information should a user see in the Test Result column? I have looked in numerous environments, Apps10 thru Cloud, and in all instances this column is blank for all records. 

Hi,A small query, is it possible to change the work order of the Work Task which is in New or Released or Work Started state. Thanks in Advance. RegardsMani Shankar

Good afternoon, I’m trying to set up macros for a customer environment and I’m unable to make it work for a customer environment in cloud. I’ll list out the bullet points of steps followed to see if anyone could help out: Downloaded and installed IFS Aurena Extension (for correct environment) Created new Doc Class Created Document Macro Blocks    Created Document Macros:   Entered the Object Attributes for Macros:    Copied Macros into Doc Class Management page (checkin, checkout, createnew)   Created Checkin, Checkout and Createnew in Doc Class Process Action with macro option: RunIfOnlyOne (tried SelectAndRun too) - and Name Files Using: Force Document Title and Name.   Made sure that on Object Connections, the Logical Unit contains the “DocReferenceObject”   Then when creating a document from the LU chosen, and opening the Word Doc (doing it for Word07 - Docx), and clicking on: Insert > Quick Part > Document Information > DocProperty   After following those steps, I a

Hi,I am just trying to find out if there is a way in IFS APP9 to find who actually created PO Change Order?As when any user creates PO change order it just copies current coordinator and Order History tab doesn't seems to be recording it either. Any ideas please?  Thank you Kate

Oh great people of the community! I need some help and suggestions 😎Starting this week. several UAT testers  are unable to log into Alliance from PC and encounter error message “The type initializer for 'AsteaAO.SecurityManager' threw an exception”.There are no errors on the server, and errors are only in the client event logsSometimes deleting the XML file in the Astea temp folder works, sometime uninstall and reinstall works, and other times mutliple attempts to log in will work.  

Hi Community,Super simple question here, we have an Apps 9 customer who is on an O/S that is end of life and they want to uplift the version of Windows to something that will be continually supported.  I am looking for an up to date install/compatibility sheet please that shows whatever the latest windows version is that will work within Apps 9.  I know they exist but I just cannot find it so reaching out for some help please. Thanks in advance. Kind regardsDean Burston | Support Operations Manager | Support TeamT: 01242 304244 | M: 07825 987709 | e: dburston@cedar-bay.com

 Hello, I am using IFS version 8. On some computers, when "view" is tried in the document management system, it throws it from IFS. Is anyone experiencing this problem. IFS closes on my computer with the same user, but not on my friend's computer.

Hi,We want to transfer work task from present work order to another work order . How this can be achieved. Thanks  

Hi,I have added a new text attribute called CLender to an entity in Cust layer and added it to an existing view by overtaking it because the projection entity set referred entity is fetching data through that view. When I query the view in plsql developer I can see the new attribute is added in the view.When I try to get the entity set via the URL,  I get the following ORA error.  I’m new to working in the customization layer. It would be great if someone can help me to resolve this issue. Am I missing any step here? 

Hi All,I was able to add a Aurena wo url/link from a customization into the notify me app - authorizing PO details page. Customer is in 22R2.But i’m unable to navigate to that page with a internal/external browser with a click. it direct me to the following error. Can anyone verify navigation is not possible from notify me app?Thank you!