Solved

Hi IFS Community, Does anyone know what will be the planned date for service update 2 to be released for 23R1 ? Best regards, Eric

We are implementing cloud in stages and the wadaco element is now due. We are currently on 22R1 and when we are testing devices, we are unable to get them to work as the app is asking for the latest IFS version.We won’t be going live on this so are concerned about how the app will work.Is there any advice available for installing an older version of the app  that will work with 22R1 please? 

Hi All,We would like to hide the url, email and phone on the About screen in mobile. I know this is managed by app param (SUPPORT_EMAIL, SUPPORT_PHONE and SUPPORT_URL). But haven't seen any possibility to disable/hide them.  

Hello,I’m trying to create different migration jobs for certain entities such as CustomEnumerations, SurveyAlternative and CompanySite in Cloud 22R2 and receive the error when I execute the Migration Job - ‘Error in  select  - ORA-00942: table or view does not exist’. What could be the possible reasons for this error?Please suggest. Kind RegardsPriyanka Cecilia

hiDo you known what means RHHS , RH, LT on lobby case Regards

Dear CommunityWe are looking to set up Group VAT return in VAT,  There will be four companies, could you please someone please advise how we do this, we are using BTC software to submit the MTD.For example company 100, will be the main company which will be submitting the VAT return on behalf of the all group, how do we add the other companies to the VAT return. If any one has any instruction or process notes on setting up VAT returns for group would be greatly appreciated. I look forward in hearing from you. Thanking you in advance. ThanksSwati

Dear Community We have supplier who have multiple VAT on their invoice, for example ingredients will be 0% VAT but delivery charge or an item will be 20%.How do we process these invoices via posting proposal as once its created via Prelimiary invoice you cannot amend the VAT amount and the only way we know is going to Manual supplier invoice and processing this.Is there better way of dealing with kind of invoices. ThanksSwati

Hi All,Assume we have a REST API which gives a response. In the documentation for Response Samples - Error 500, there is an array for details.Why does it show as an array?Normally , it is a single record for a database triggered error.  Error 500 

Can we remove the “Quick Search” from the modules search fields ?Often employees come back that Astea doesn’t give them the correct information they searched for. They are mistaken by using the quick search field instead of the proper search criteria field for the requiered type of information. Quick Search often is confusing.By default the Quick Search apears in all modules, why not add it in the “Add Criteria” selection so we can create a correct organizational views ? We’re on V15.4.4.0

Hi IFS Community, I’m looking for advise, how to perform PM setup that includes object list: OID reference in Work Tasks or Task Steps.Generally, the same option as we have on Prepare Work Order, please see screenshot below.   

Community,i would like the mandatory pre-posting on no-part PR line. then I have below setting,  but i still can release the PR without the Account and Cost Center which is set in Pre-posting mandatory? a bug? 

Can you attach media item type video? When I create a new media item (type video) I get an error. You can select Video in the Media Item Type selection but I can’t attach a file. Is there a certain file type I should use. We ar on APPS10 UPD11.  

Currently, when we want a task to go to PSO but to be manually scheduled, we apply a skill of MANUAL SCHEDULE to the task. That way, PSO will not find a resource with the matching skill and the task will sit there until it is manually scheduled.However, we want to use Schedule Assistance to manually schedule that task in PSO. We can deselect “Match Skills” and that ignores the Manual Schedule skill requirement, but we want to see suggestions for resources with the other required skills.We tried using a value of 0 for the task, but for some reason it still schedules the task.Is there some way to get PSO to not schedule the task, without having to use the MANUAL SCHEDULE skill trick? 

Hi Everyone,I have an odd problem.  I have installed delivery 004 to my apps10 test installation (which was previously working) and I am now unable to login either by aurena or EE.All middleware managed servers, deployments and data sources show as green on the admin console.  Database is up and running.  There doesn’t appear to be any important invalid database objects (the ones that are invalid are ones I’m currently developing), and there were no errors reported during installation. My mainserver1 does report the following error though…<Mar 28, 2023, 9:36:28,437 AM BST> <Error> <HTTP> <BEA-101020> <[ServletContext@1508610944[app:openid-connect-provider-main module:openid-connect-provider-main.war path:null spec-version:3.1 version:10.16.18.0]] Servlet failed with an Exceptioncom.ifsworld.auth.openid.provider.common.exceptions.runtime.IDPFrameworkException: Error while filtering the request at com.ifsworld.auth.openid.provider.controller.idp.o

Hi, We are having a problem with overlapping half-day absence requests.When an employee requests a half-day off in the morning, the end time is 14:00, and when he requests a half-day off in the afternoon for the same day, the start time is 13:00.There is therefore a 1-hour overlap, making it impossible to approve the second half-day of absence.The half-day should end at 13:00 and not 14:00. How can I change this setting ?Thank you in advance for your help.Best regards.

Hi,Our customers are using TLS 1.2. I would like to know if "IFS APPS 10" is suitable for TLS 1.3. I can see from the following posts on IFS Community that TLS 1.3 seems to be the standard for IFS Cloud.https://community.ifs.com/framework-experience-infrastructure-cloud-integration-dev-tools-50/tls-1-3-downgrade-to-tls-1-2-for-boomi-connection-to-ifs-cloud-15735 Someone has even made TLS 1.3 work with Apps9.https://community.ifs.com/framework-and-experience-101/what-versions-of-tls-does-ifs-support-2142 But I don't see any info for "IFS APPS 10". Best regards, Romain

Hi All!How to change the equipment type from EQUIPMENT by default into TOOLS/EQUIPMENT in Tech portal?. I’ve tryied to change it through Workflow configuration but the change doesn’t apply. May be the portal is dedicated only to EQUIPMENT?Thanks for your advices

Hello, I am trying to explore regarding PSO, any documentation or data regarding that will be helpful. Can anyone provide the relevant documents link please. Thanks in advance. Mani Shankar

Hi :) When loading MT940DE file it gives the error “A Payer/Payee Identity does not exist. A parked payment will be created using company '10'.”   The loaded file is as follows:20:310515         :25:4021003006371023                 :28C:0135/001:60F:C230515USD1504358650,31 :61:2305150515D15688,67NTRF12489                 :86:DEBIT TRANSACTION NFR/23/004974884 BREF 25171 CREF 12489 BENC100100044120:62F:C230515USD1878468612,09I need to identify which characters in the above file stand in for the Payer/Payee Identity and the invoice number. If the invoice number is not available in the above file how can we add that to the external fileThank you

Hi All,Below employee has the HR manage access. I need to know how this employee can change the work hour schedule of an employee. There is no add new (+) button here. Is there any seperate window to manage work hour schedules in AURENA.In IEE client, this employee can change work hour schedules of other employees. Regards,MalinG.

Hello everyone,Any idea whether IFS has rolled back Document File (to use new file or existing file) option in IFS cloud. I am unable to find this option while creating document through Create Document Assistant process in IFS cloud.RegardsAbdul Rehman

We have recently upgraded from Metrix 5.3.3 to FSM 6.15. Now our previously fast manual addition of new task notes, or updates of existing task notes is taking a very long time. The best we get is 12 seconds, but this can exceed 20 seconds at times. Our investigations so far show now problem with Database speed so we are assuming the problem may be with the update of the user interface, but were not sure. has anyone else had similar issues and if so how were they resolved?

Hi!I have been able to get my integration partner to upload pictures to the media library in IFS using a Rest Patch call, but the response when doing a successful upload is empty.Is there anyway I can override this response and write an own Json response, saying “everything went ok”?This is on IFSAPP 10. 

Community, I have below PR authorization rule configured. you can see i have below checkbox highlighted unchecked. below PR is authorized using the above PR rule.but if I using RMB function on PR line,  Update Price Manually, you still can update the PR price to make a change.is this a bug?

When creating a brand-new page for a list based on Custom Logical Unit, I am encountering the following error. My customer is currently on 22R2 SU7 and I believe I did the exact process I am listing below a few months earlier to create a simple custom list which is still working. Can someone point out whether there is something obvious I missing here in my steps? 1: Created a simple Custom Entity with the ‘Create Projection’  is set2: Publish the Configuration3: Create a New Page (from the Page Configuration screen)4: Open the Page Designer for Page Configuration5: Create a List Element where you bind the new Entity and then add the required columns one by one6: On the page section, added a List and connected the list I just created.    7: Screen layout is ok, but when populate it gives an OData error The detail error IFS Web Version: 22.2.7.20230331080827.0Date: 2023-06-09T15:06:25.886Z --------------------------------------------------------------------------- ServiceOptions/ServiceO