Unanswered questions

Hi, I tried to call CustomerOrderHandling.CustomerOrder_ManualCreditCheck to see whether the order is blocked by credit reason. But I noticed one thing.Order in site A, it is not blocked, then BlockReason is “FALSE”   Order in site B, it is not blocked, then BlockReason is null.   I would like to know both “FALSE” and null means the order is not blocked? Are there any other values will be that? Or how to decide the order is not blocked.

Is there a roadmap item to start and stop MRAs in MWO to capture the actual time vs the estimated time a technician spends on these tasks? This would allow PSO to adjust the schedule and also capture the appropriate timesheet duration.

We are using Entra as SSO to IFS MWO. When a user presses the button ‘log-in using Entra’, the UPN/email is not automatically populated. This causes the login experience to be very cumbersome. All devices that use MWO are enrolled in Intune.Is there anyone that have encountered and/or solved this issue?

When I use the Failure Analysis Setup Navigator I can add a Function to an Item Class, but then when I select the Function I thought I was supposed to get the ability to add a Fault Type Code. However, I do not see a way to do so. I cannot find any screenshots anywhere that shows what this specific interface is supposed to look like, but I think a table is missing. Does anybody have any idea what is going on?   

Hi,I want to put default value = Tax on Taxliability field in Business Opportunity lines but I don’t find Default value set up in Page designer. I have seen and done it on some other fields on other pages but I don’t find it in this case. Does someone know if there are other options to fix it? We have 24R2SU2, thanks. 

We have FNDGPT activated after subscribe to IFS.AI. It is installed and Access Studio is configured, Tentant is created. We have a remote deployment so using it with IFS.AI now makes it hybrid, I guess.We have everything turned on as per the documentation (Solution Manager User Guide - Technical Documentation For IFS Cloud), yet the Copilot Chat does not show up. Is there anything we are missing?One question I had is that when adding the tags required in the customvalues.yaml, we saw it mention some tag the document does not describe: https://docs.ifs.com/techdocs/25r1/070_remote_deploy/600_connecting_to_ifsai/So for those 3 here bellow, we used what was in the printscreen.nxsUri Nexus Service URI mlServiceApi Machine Learning Service API URL xdivServiceApi XDIV Service API URL   Anyhow, the tenant shows up as configured. Thoughts?

Hello, it is possible in lobby designer add multiple tables (views) through JOINing?  I want to join together views inventory_part_in_stock, customer_order_lines and purchase_order_lines? Or is better to use PowerBI?  Thanks

We have a raw material that needs to be changed from regular purchase to consignment part.  I know to change the Ownership to Consignment in the Supplier for Purchase Part and to update our default location so we meet the requirements of consignment parts in stock.  My question is what if we have current Inventory in Stock?  Do we need to do something with it?  We are in APPS10 update 11

I havce a business rule that fires off TASK_EVENT notifications, however one rule picks up a value from REQUEST (REQ_TYPE). The rule will not match the value in REQ_TYPE, even though it is the correct value and i have confirmed this in the Audit Table.  I suspect it is a join issue between the two tables. I have it set up as below, is this correct? are there any other things i should check?  

Hi all,we are using the NGSM with Requests and Request Work Tasks.When planning we face a big issue when it comes to transferring Work Tasks:If one assignment is transferred to mobile it is not possible to transfer a second assignment.So it is impossible to send a second technician to the same Task if required but not initially known.Or if some mistake was made during assigning. For example in the Dispatch Console if one resource demand is assigned and directly transferred before assigning the second demand, it is no longer possible to send the second one to the technicians mobile.We have now cases, where one assignment is already set to completed and the second one is not even transferred to mobile. But because the first one is completed it is also not possible to cancel the assignment.So the only solution is to cancel the complete Task and create a new one.Is there any way to get this done, that I am not aware of?Example: Second assignment cant be transferred anymore 

Hi All.Is it possible to control the IFS standard so that Dop Order alarms are not generated?Our client is experiencing performance issues due to a large number of Dop Order alarms being created.Therefore, I would like to prevent Dop Order alarms from being generated.Best Regards.

When I am in a page such as Part Cost and I want to search by Part Description, how can I find against which record in IFS this search is actually being performed? Is this using the Part, the Inventory Part, etc.? Is it being performed explicitly against this LU or an underlying LU or view? 

Hi Experts,This is about Request Quotation not sure I am missing something here.Once a Request Quote is created I cannot edit the lines where this is possible in standard Service Quotation. It should be possible to edit lines in the Quote like adding more Discount, change Prices, invoicing Qty, adding more lines etc but I dont see this is possible in Request Quote compared to ServiceSee below that I cannot EDIT the line? But no Service Quote this is possible, we can add, Edit lines etc Is there a way we can update Request Quotation details, there should be right? Thanks,KM

Clicking Share > Print on a purchase order created from a distribution order results in an error, “The operation is not possible for a purchase order created from a distribution order.”Is there a workaround or setting that will allow users to print a purchase order created from a distribution order?  

Hi All,What’s the best practice in IFS cloud to integrate with WMS? Is there recommended integration projections that we can use?In pervious versions, we were using WMSINT that contain 6 messages to make the integration work between IFS and a WMS work. We would like to know which projections can be used as replacements for this?More information on WMSINT can be found in this topicWMS Integration | IFS Community

Encounter the following error when adding  posting control GCP2 in  25.1.4 cloud  version and I was able to add it without any issue in 25.1.3 to this account (4200) which is a liability account . Many thanksUdanee 

Hello,  So I upgraded to version 24R1, and i got some entities that are end with Virtual, but they are not showing in entity configuration, where i need to add a field to it.Can someone help? With the best regards, Francisco Lopes

When performing a receipt of an order based item use the Receive with Serial/Lot no button, we were used that the Order Nr would be filled in by default in Lot Batch No field But this field is no longer filled since we updated IFS to IFS version 24.2.7.  Is this a functional change in this version of IFS, or could it be a setting is changed somewhere in IFS   

Dear community,more than 80% of our lobby data scources based on complex IALs. Our database is in cloud.And I am concerned about the lobby performance in the future if we have millions of data. Currently we are not live with IFS.So I am asking for your opinion.   

Hello IFS Community,Does anyone know how to send an email via a report rule using a custom sender instead of the default “ifs_noreply”?I’ve already created the custom sender and have successfully sent emails using the PDF_REPORT_CREATED event action. However, I’d like to test this using report rules, but I can’t find where to configure the sender.In code, it would look something like this( See below)/ How could I set up my custom sender in report rules?:   COMMAND_SYS.Mail(      sender_      => '',      from_        => '',        to_list_     => to_email_,      subject_     => 'NCR  ' || NVL(ncr_no_, '(unknown)'),      text_        => mail_body_,      -- content_type_ => 'text/html; charset=UTF-8',          -- include if supported      attachments_ => attachments_,      mail_sender_  => 'MY_CUSTOME_SENDER_HERE'   ); 

Hi Team, When creating a manual supplier invoice referencing a subcontract, the automatic posting proposal authorization doesn't appear to work when the lines are 100% matched with the subcontract certificate valuation. Can someone assist me with setting up automatic authorization for Sub contract Supplier Invoicing? Thanks,Garima 

Hello All, I want to add the label version of the lot in register arrival screen . We already use the columns lot/batch no and  W/D/R No , can we use serial No ? if yes ? what is the procedure please ? We want to add the information at this level !  Thank you,Hanane

Hi, We have a customer who has 800+ line items in the Project Deliverables Material Plans. When executing "Create Supply Request" for the total line items below error pops up.IFS Web Version: 24.1.14.20250702093228.0Date: 2025-10-06T03:25:57.448Z --------------------------------------------------------------------------- DeliveryStructureItemExecutionHandling/ItemDetails (server error)Database error occurred. Contact administrator.Error details: [{"code":1460,"message":"ORA-01460: unimplemented or unreasonable conversion requested"}]But when we execute it in two batches (350,450 each) the error is not there and Supply Requests are created without any errors.Is there a limitation on how many line items can be converted at one go? Any experience in handling large number of Material Plan line items?  

If "IAM Session and Tokens Configuration" "Sessions" and "Session Idle" of IFSCloud are changed to "62Minutes" and "Session Max" to "64Minutes"  logging in from 1, "Session Idle" is "62Minutes" and "Session Max" is "64Minutes" for logging in from 1, but they are not relevant for logging in from 2. Is the recognition correct?In the article "KB0065296", the following is described as "SSO_" as in "SSO_SESSION", but I would like to confirm that it has nothing to do with logging in from 2. "KB0065296"IFS Product - Not possible to alter the system parameter "Time a session is allowed to be idle before it expires"SSO_SESSION_IDLE - Time a session is allowed to be idle before it expires.SSO_SESSION_MAX - Max time before a session is expired. 

 Hello,I am in production at my client's site. He upgraded yesterday to version 25R1, and I am getting this error message when receiving an OF. Have you ever seen this message before?  ORA-01400: impossible d'insérer NULL dans (\"IFSAPP\".\"SO_COST_DISTRIBUTION_TMP\".\"COST_BUCKET_PUBLIC_TYPE\")"}]