Unanswered questions

Hi! I am having an issue where users that need to access documents attached to a Work Task (JtTask) cannot do so when only Object Access is enabled. I always have to give them person or group access to resolve the issue.The Object Access is working when authorizing invoices through ManSuppInvoice, so I believe the functionality is working but that me and my colleagues are doing something wrong or not aware what is truly required to enable a specifc user to access a document through Work Task object Access. Is there any guideline or documentation that could help me understand what role or access to an object like JtTask (and describing preferably more objects) is needed to grant a user access to the attached documents, provided object access is enabled? I have so far not found an answer to this conundrum and the workarounds I have been utilizing aren’t gonna help long term.

Hello,Has anyone enabled Near-Zero Downtime in their IFS Cloud environments yet?We’re moving to 26R1 and have already uplifted our customizations to support the new framework. However, when we raised a case with IFS, we were informed that they’re currently unable to enable Near-Zero Downtime for us.I’d be interested to hear from anyone who has already enabled it:Have you experienced any issues so far? How long does a typical delivery take? What kind of downtime are you seeing in practice? Has anyone had a delivery where the application didn’t go down at all?Any real-world experience or lessons learned would be really helpful. IFS documentation mentions that Delivery Continuity is currently under controlled rollout, so I’m particularly interested in hearing from customers/partners who already have it enabled.

I created a Quick Information Source (QIS) from an IAL.  I then made a Lobby Element from the QIS and granted the Lobby Element to users, but they can’t see any data.  How do I grant permission to the QIS? We are in 25R1.

Dear Community,  I would like to share with you a very strange behavior, you maybe have seen this before and have some idea. We are on IFS Apps10 UPD27, using IEEWe have 3 DBs: TEST, UAT and PRODTEST and UAT sitting in the same DB server. PROD is in a separate one. When we are using TEST or UAT environments sometimes - looks completely randomly - we are starting to get strange error messages. Eg.:  or in a different window:  or even more weird: in a completely standard window we are getting an error which says a boolean must have a value. But that field is not on the screen. When we are investigating we realized in the view behind the window contains a boolean value which has no value becuase the decode function can’t pull the TRUE/FALSE form the _db field. But after a language cache refresh the issue is solved. Do you have any idea why this is happening, how is possible to resolve and why this is only happening in our TEST and UAT - which are copies from PROD - but not in PROD environ

Hello, I have set up schedules task, and even though they are not ative I want to keep them. However they are deleted frequently.I’m assuming a standard Cleanup backround job is deleting them. But I don’t know which one.Do you have an idea?Is there a setting to identify scheduled tasks that shouldn’t be deleted? Thank you

Hello All,We are getting below error while sending a document for e-sign. Customer has purchased the required SKU IC12918 and this is a Cloud deployment. User permission setup is also done. What else we are missing here?  

I have a question around Standard Cost and Inventory value per period.  We are using standard cost for our valuation method, and I would expect that the inventory value per period unit cost would equal cost set 1 for all parts, but I am seeing several parts that are not equal.  I have started to dig into the issue, but I have not had much luck understanding why the unit cost in inventory value per period keeps changing each month.  Any ideas?   I am thinking maybe it is a part or company setting that might have be reviewed.  Thanks in advance for your support.   Bob

Somethimes you have an Business Reporter which shows you the Field value as  #NAME? Just Run the Report and cancel and the field will show you normal again. 

Hi AllWhen i create an expense sheet and connect it with a project, IFS creates me a PRJC1 and PRJC2 posting additionally. It actually makes no scense to do this. The posting Control for expenses allready creating cost postings. How do i prevent IFS from creating Project Transactions for expenses?

Hi Everyone, for an implementation project at one of my customers, we have an USA site in scope.To support order delivery via Shipments we have to make use of SCAC codes, which are representing the service level of the transport company (like; FEDEX or UPS) This comes also with the configuration of Delivery Terms, Ship-Via Codes and Forwarders.  Can someone share a best practice with me how to deal with this? Especially because i cant find any ‘dedicated’ field to support SCAC codes.  Thank you. regards, Henk 

How to send incoming dispatch advice in shipment order

Hello,For example:50€ + 50$ = total due amountIs it possible:- to have a single CO/contract associated with amounts in multiple currencies?- receive and match payments in different currencies against the same CO or invoice?- handle partial payments in different currencies?Thanks

After successfully completing the adoption of 25.2.9 into the Build Place, we started the release update process to 26.1.3. All steps completed successfully until the Order Delivery step.During this step, the following errors are reported in:_ERROR_install.log!!!Error deploying file wadaco/DataCaptureSessionLov.edv at 08-SEP-26 13:52:48!!!Error occurred while executing Plsql BlockDECLARE   stmt_ CLOB;   eol_  VARCHAR2(2) := chr(13)||chr(10);   real_table_name_ VARCHAR2(127) := Database_SYS.Get_Or_Generate_Rtb_Name('DATA_CAPTURE_SESSION_LOV_TAB');BEGIN      stmt_ := 'CREATE OR REPLACE EDITIONING VIEW DATA_CAPTURE_SESSION_LOV_TAB AS'||eol_;      stmt_ := stmt_ || 'SELECT'||eol_;      stmt_ := stmt_ || '       capture_session_id,'||eol_;      stmt_ := stmt_ || '       lov_item_value,'||eol_;      stmt_ := stmt_ || '       line_no,'||eol_;      stmt_ := stmt_ || '       lov_item_description,'||eol_;      stmt_ := stmt_ || '       lov_item_description2,'||eol_;      stmt_ := stmt_ || '     

Hello,I would like to confirm the backup and restore mechanism for IFS Cloud Build Place.・Is backup available for Build Place?・If so, how are the databases and master data in Build Place environments backed up?・In case of data loss, data corruption, or accidental deletion, how can the Build Place environment and its data be restored? My understanding is that backup and restore operations for Build Place environments are managed by IFS, and customers are not required to perform these operations themselves. Thank you.

I keep getting the error "SE_UNAUTHORIZED" message "Insufficient priviliges" Internal:2I have checked community articles "https://community.ifs.com/warehouse-data-collection-wadaco-252/ifs-cloud-scan-it-app-logging-error-54056?tid=54056&fid=252"and "https://community.ifs.com/ifs-cloud-mobile-apps-388/ifs-cloud-mobile-apps-for-ifs-cloud-25r2-ga-release-63966?tid=63966&fid=388" Checked following in general:Scanit is active and allows multiple devices. The wadaco_mobile_user is entered in Security Group and is under Security group "ScanIt". SiteVirtual is available with actions create, update and delete.In the projections Action Grant only the InitUserSession is on 'No'. The security cache was cleared. SiteVirtual error message pops-up when logging in with IFSAPP user. Checked by item: 1. Basic connection for login 2. ScanIt applicaiton 3. IAM authentication 4. Permission sets for user 5. ScanIt Security Group 6. Mobile App User 7. Device registration 8. Initialisa

Hi,I would appreciate your insights on the following scenario and would like to understand whether this is expected system behavior or if there is a recommended IFS best practice to prevent it.Expense SetupThe Expense Rule is configured for a specific Employee Category. Employee A belongs to that Employee Category, so when an Expense Sheet is created, the system automatically assigns the Expense Rule. Employee B does not belong to that Employee Category, so the Expense Rule is not automatically assigned.Steps Leading to the IssueEmployee A creates an Expense Sheet. Employee A adds an Expense Lines. Before Confirm, the Expense Sheet header is edited, and the employee is changed from Employee A to Employee B. As a result: The previously assigned Expense Rule is no longer valid and is removed/not applicable. No Expense Rule is manually added. The existing Expense Lines remain on the Expense Sheet. The system allows the Expense Sheet to be saved and authorized.ResultThe Expense Sheet is

I’m not aware of a way to do mass updates of employee specific rates in IFS through 25R2.  Was any new functionality introduced in 26R1 to do this?  Is there a suggested solution for this issue, ie. migration job or something else…?

- It happens with any task in IFS. On each job if there is a hazard they have to fill it out- Adds 4-5 hazards > they sync to the cloud > manager can see them > They don't sync to the desktop > then the user has to re-do the hazards on the computer againHazards selected on Mobile:Hazards not showing up on laptop: Workflow configurations:Push notifications enabled: What is the reason for the sync issue? What settings needs to be set up for the users to see the survey answers in their laptops?Thank you.

Hi All,Is there any setting in IFS Application to pre-define the Aging Periods which we have show below without filling it manually when executing report? Regards,MalinG

Hi all,I would like to understand how others are handling customer conversations related to the recently published KB article regarding the Ingress Controller migration and AKS 1.36 upgrade.IFS Product - IFS Cloud (2xRy) – Planned Ingress Controller Migration for IFS Cloud Managed Services One of my customers is running on IFS Managed Cloud and has expressed concerns about the required timeline. They do not believe they can complete the necessary SU upgrades by the deadlines specified in the KBA, particularly the requirement to upgrade UAT, Production, and Build Place environments by 6 November 2026.My understanding from the KBA is that customers who do not meet the migration prerequisites will not be included in the planned November migration and AKS 1.36 upgrade activities. They would instead need to complete the required upgrades by 31 January 2027 and then raise a support ticket to schedule the AKS 1.36 upgrade.I assume we are not the only team facing this situation, so I would app

Hi, As part of our open data migration, we are currently migrating supplier invoices using the standard External File Template (Template ID: STDSIN2).We have a number of supplier invoices in the legacy system that are currently on hold, and the client would like these invoices to be migrated with the same hold status in IFS.Could you please advise whether it is possible to apply invoice holds, along with the hold information, during the supplier invoice migration process using STDSIN2?If this is not feasible through the migration template, is there an alternative method to place a hold on a bulk set of migrated invoices in a single process or batch?We would appreciate your guidance and any recommended approach for handling this requirement.Thank you for your support.Note: We are currently using IFS Cloud 24R2.

Hello,I am trying to create a count report for all parts in the warehouse for quarterly and annual physical counts. We use count reports for daily cycle counts so when I try to create a report for the quarterly where we will count everything, regardless of the last time the part was counted. When I try to create the quarterly/annual count reports, nothing populates because the parts were recently counted for cycle counts so they aren’t due to be counted. Has anyone found a way around this, and are able to create quarterly/annual count reports with all parts, on time of daily cycle counts, and if so, how? We are using cloud.

Hi All,We are experiencing an issue with the Aurena Agent when downloading attachments. When the Aurena Agent is enabled, users receive an error while downloading attachments.However, if the Aurena Agent is disabled, the download works without any issues.During our investigation, we found that the affected document revision had its file extension set to .pending instead of .PDF. We are unsure how this extension was changed, as newly created document revisions are not being created with the .pending extension and the issue cannot be reproduced.At this stage, we have not been able to identify the root cause. Has anyone encountered a similar issue before, or are there any known reasons why a document revision extension might be changed to .pending? Any leads or insights would be appreciated. Best Regards,Charuka

Our infrastructure team has inquired whether it is possible—or generally permitted by IFS—to install third-party software (Manage Engine Endpoint Central) on the CMIG middle-tier server.Are there any objections to this, particularly with regard to support?Product Version: 26.1.5Business Impact: The software would be helpful and supportive, but we do not want to lose our support entitlements.

Hello,We are looking for best practices and standard functionality in IFS Cloud to effectively manage Consignment Stock and a potential buy-back process.Our scenario is as follows:Materials are supplied by vendors and stored in our warehouse as consignment stock. Ownership remains with the supplier until the material is consumed in production. We periodically settle consumed quantities with the supplier. In some situations, excess or obsolete consignment inventory should be returned or bought back by the supplier.We would like to understand:What is the recommended setup for managing Consignment Stock in IFS Cloud? How do you handle supplier ownership and consumption-based settlement? Is there standard functionality to support supplier buy-back or return of consignment inventory? Which inventory transactions, purchasing processes, or modules are typically involved? Are there any lessons learned or common pitfalls from real implementations?Any examples, process flows, or configuration re