Unanswered questions

In Report Studio there are five Dynamic Images functions.  Image, Logo, and Signature all work without issue.  I have not been able to get DBImage and Media to work.  Has anybody successfully used these two functions in Report Studio? (I know there are workarounds, I’m specifically asking about the functionality in Report Studio) To test, I put a single image in the Media Item.Following the syntax in the Tech Docs, I have tried the following:Media(‘RKS’), Media(‘1000’), Media(1000) → none display the picture in the report output.DBImage('MEDIA_ITEM','MEDIA_OBJECT','ITEM_ID=1000') , same in lowercase, same with appowner in front of the view name. → none display the picture in the report output.

Hello all, Has IFS added the ability to utilize the customer consignment sales process with configured to order manufactured parts? 10 and prior, it was not possible. Thanks,Rich 

Our customer has a  situation where engineers are unable to complete work tasks for various reasons, hence puts the task to incomplete with incomplete reason. Based on incomplete reason we would need a revisit on the same task and hence a new assignment is needed.If we do it from Mobile we have two options,Assign to me (which asks for preferred date and time) Needs to be plannedIdeally the requirement is let PSO decide when can it be replanned for based on the SLA. However problem here is, if we give the option of Needs to be planned, it creates a the new allocation but goes to unallocated as it becomes a co-requisite of the previous assignment (one which was incompleted) and thus cannot be scheduled by PSO anymore and also it will never go to the same technician even if technician has the available. And if we give assign to me, we need to give the preferred date and time and it goes to accepted status directly which is completely wrong.I’m looking for suggestions or best practices on

Hello everyone! Could someone help me with this issue? I developed a report in the new Report Studio tool, but when I try to preview it, I get this message in the Print Manager:The Print Job can not be printed due to Redis queue failure. Contact System Administrator.Is it really not possible to develop in Report Studio?

Hi everyone,We’ve recently installed IFS Cloud 25R2 and have started testing the e‑invoicing features. During our checks, we noticed that the UBL 2.1 file generated by IFS for the outgoing invoice flow does not fully comply with the requirements of the French tax authorities.Some mandatory XML tags appear to be missing, such as the SIREN and the invoice routing address.I’d be interested to know whether other users have encountered the same issue, and if so, what solutions or workarounds you are considering.Thanks in advance for your feedback!

Hello, We are trying to create a valid UBL xml file, but the header of IFS is not right. We usehttps://einvoicevalidator.com/The IFS standard output contains urn:ifs:Invoice:1.0<Invoice xmlns="urn:ifs:Invoice:1.0" xmlns:cbc="urn:oasis:names:specification:ubl:schema:xsd:CommonBasicComponents-2" xmlns:cac="urn:ifs:CommonAggregateComponents:1.0" xmlns:iue="urn:ifs:ExtensionComponent:1.0" xmlns:ext="urn:oasis:names:specification:ubl:schema:xsd:CommonExtensionComponents-2">The French UBL should have this form:  it only contains urn:oasis:<Invoice xmlns="urn:oasis:names:specification:ubl:schema:xsd:Invoice-2" xmlns:cbc="urn:oasis:names:specification:ubl:schema:xsd:CommonBasicComponents-2" xmlns:cac="urn:oasis:names:specification:ubl:schema:xsd:CommonAggregateComponents-2" xmlns:ext="urn:oasis:names:specification:ubl:schema:xsd:CommonExtensionComponents-2"> So how can we change this value in UBL 2.1 generation The error message:Element '{urn:ifs:Invoice:1.0}Invoice': No ma

Dear All, I was working with Work Orders, Permits and Isolation orders. The whole idea was to create Work Task Templates and Pm actions involving Permits and Isolation orders so that 1 Work Order would suffice. I want to create 1 Work Order where 2 Work Tasks need to be done (with a dependency Start after Finish).The 1st Work Task involves welding so the machine has to be 100% electrically isolated - and will be performed by a Welder. The 2nd Work Task is a calibaration mode, so the machine must have power, but still be isolated from the normal production. Conveyor belts (that are powered separately) are not allowed to be running. So different kind of permitThe thing is, apparently to be able to start the 1st Work Task, both permits need to be released. Despite the fact that the Work Task are 2 completely separate things that are performed after each other, by different people, maybe even with a day in between due to scheduling conflicts.  So this does not seem to making sense to me. I

Hello, Could someone please explain how Customer Schedule Reconciliation using Delivery Note is supposed to work please?I've tried several scenarios but I still can't understand the expected behavior.For example, I made two deliveries:Delivery Note X Delivery Note YMy customer then sends a new schedule containing Delivery Note X only because they have not yet received Delivery Note Y.From my understanding, when I run the reconciliation process, the system should adjust the received schedule based on Delivery Note Y (which has already been delivered but not yet acknowledged by the customer). However, nothing happens. Even the 'Reconciled Qty Due' field remains empty after I run the reconciliation.Am I misunderstanding how the Delivery Note reconciliation works? Could someone explain the expected behavior and under which conditions the schedule quantities are actually adjusted?Any explanation or example would be greatly appreciatedThank you, Lina

Hello IFS Community ,We are in the process of testing customer payment proposal for direct debiting  ,and as payment method ,  can I know if we can use  any other payment method other than SEPADD (It works fine)as the client doesn't have any Euro customers at the moment .They currently have BACS and ISO20022 payment methods .ThanksUdanee  

Hello,We are a new user for IFS and currently in the build stage.I am looking at the verification of UK VAT numbers.Is it right that I need to personally register for HMRC developer hub account to get a Client ID and Secret?I’ve been able to query HMRC’s test API and successfully verify their test VAT number, but I am not 100% sure that I should be getting a developer ID and secret for this.I do note that the HMRC “Check a UK VAT number API” version 2.0 requires authentication.I just can’t believe that every company who has IFS needs to register a HMRC developer account to be able to use this functionality.Thank you,

Dear All,I came across something that I never noticed before. On the Work Task Template - Work List. For each Work task that we define we have 4 tabs where we can add lines. The 4 tabs being:Work Task Steps Resources Materials PlanningBut I seem to be missing the ‘Return’ tab. After all - with certain Preventive Maintenance it might be logical that a component is always returned to stock for repair. So it would be useful for a return line to be automatically present on the Work Task after creation through a PM action/from the Work Task Template. Is there any specific reason why it is not there?Could this be a permission set issue?How did other people solve this problem?  Best RegardsRoel 

Hi,When we create a customer e-invoice based on a customer order based on work orders,  information from all the underlying work orders are sent along the invoice as a separate attachment (named “invoice_specification”). This is a big problem for us as the work orders contain internal information that we don’t want the customers to see. We just want to send the invoice to the customers. How can we prevent the attachment with all the work order information to be created and attached to the customer e-invoice?Thank you,David

Hello, I want create event action. When I will create new invoice in customer->invoice through + icon, I want have switch on PrintTaxCodeText on VIEW IDENTITY_INVOICE_INFO and when It will be in false state, it will not create new invoice with error pop up window like “Invoice was not created”.How should PL/SQL block look like?Thanks 

I wonder what’s the idea behind the fact that I cannot connect a Sales Quotation (SQ) to a Business Opportunity (BO)?Sometimes we face this situation:step 1) we create a standalone SQ for some smaller components, so not coming from a BOstep 2) customer comes back and is asking for a revision where we think a BO would have been required for our sales process=> here it would be great if would could create the BO and then connect the revised SQ to the BOLooking forward to your feedback!Sven AudenaertHIMA Group

Hi everyone. Just wondering whether it is possible to use a *.csv file with the relevant information in to bulk upload Business Activities into IFS cloud, rather than have to enter each one individually. Thanks 

All, Created a lobby to show the supplier data of Quality and Environmental, and applying a conditional format to the date field and it’s not behaving as expected. Below is what I have set for the conditional formating and the results. As you can see it has highlighted the 23/07/2026 as a date that is less than or equal to #TODAY# - today is 11/06/2026. Have I written the Value correctly? what else could be causing this?

We have implemented Master Scheduling in IFS Cloud to support raw material forecasting and procurement planning. We have registered all purchasing parts as MS Level 1 parts and import forecasts through a migration job based on our own forecasting logic. We would like to understand whether there is any standard functionality available that can recommend or automatically suggest changes to existing Purchase Orders before creating new requisitions.For example:If forecast demand moves earlier, can IFS recommend bringing existing Purchase Orders forward? If forecast demand moves later, can IFS recommend postponing or pushing back existing Purchase Orders? Can Master Scheduling generate action messages for rescheduling open Purchase Orders instead of creating new supply proposals? Are there any standard planning parameters or setup options that support this process?Our objective is to optimise existing supply orders first and reduce unnecessary new requisitions when demand dates change.Any g

After upgrade to 24R1 i receive this information toaster message occasionally. I always get them when i log in, and then approximately one time each 10 minute. Message says “Unable to subscribe to notifications. You will not receive new notifications”. However i do still receive notifications. This issue is from a customer environment, and i have not seen it in other environments on 24R1. At least some other users have the same issue. Any ideas on why i get this message?  

If anyone has knowledge regarding the subject matter, I would appreciate your guidance.Currently, my understanding is that by enabling “Report Planned Costs” on the subcontract contract side, the contract amount would be reflected as planned costs in the project activities. However, this is not occurring in our case.Therefore, could you please advise on the following points?(As I am not very familiar with accounting, I would appreciate it if you could advise on what kind of configurations are required to achieve this.)The prerequisites and required settings to reflect planned costs in project activities Any missing configurations or operations that may be required ■Accounting-related settings that may be relevant ■ Enabling “Report Planned Costs”   ■ Planned costs are not reflected in the activities

Hi, We have an issue where by if we update an attachment (i.e. update the actual physical file, a .pdf in our case) then there seems to be no way to sync that back to the mobile device. Even reinitialising the app does not work (it appears to download all the files again, but the old one seems to persist).  Is there anyway to fix this without creating another version of the attachment? or reinstalling the app? Regards,Martin

Dear community,When several Fixed Asset Objets are created at Purchase Order release, does anyone know how to retrieve the link between the PO lines and the connected Fixed Assets ?On PO lines, we can identify the FA objet No when 1 FA objet is created, in the Code F or G field. However when multiple FA objets are created this field is blank.Does anyone knows if a view contains this information ?Our client is using in IFS Cloud 25R2. Thank you very much !

Hello.I have created the following element for users to select the required date, this then navigating the user to the same lobby, however populating the WANTED_DATE parameter.I can get this to work with items that are not dates in the same way.Is there anything that needs to be added, modified within the associated Element??Any help is greatly appreciated,Cheers,Jamie

Dear IFS Automation Team,we are running remote deployment of IFS Cloud 23R2SU7 and we would like to test ML interfaces for Expenses and Invoices. Some time ago I got attached document how to configure ML with 23R1. Can you pls. provide the same for 23R2? As technical documentation seems to be silent about the configuration;-(  Thanks Jan

Hi,Since we installed 23R1 we have the possibility to create a button linked to a BPA.But we noticed that in this case all the errors will be raised with the same message : If you launch a standard flow with standard errors you won’t see the right message. Instead you have this generic message shown in the screen shot.Is there a way to show the right error message or is this a bug that should be fixed ?Thank youFabrice

I have developed a new report layout using Report Studio for a existing report that was developed with IFS report designer(rdl). While testing I have noticed that Report Studio layout take approximately 30-40 seconds to preview a report than IFS report Designer layout.This slowness is detected even after allocating a dedicated report rendering pod for Report StudioHas anyone experiencing the same issue ? Is there a fix for it ?