Hi @paguin,

As long as the application access point URL is accessible from where the Print Agent is, I think it should be possible. However, the printers need to be on the same network so that the Print Agent can access them. 

Hope this helps!

@Charith Epitawatta ,

Thanks for the reply. i thought the same but i am getting error

>007] 19/06/2023 11:20:13 am: State changed: ERROR
>008] 19/06/2023 11:21:13 am: Registering...
>008] 19/06/2023 11:21:13 am: Failed to register!
>008] 19/06/2023 11:21:13 am: One or more errors occurred.
An error occurred while sending the request.
The request was aborted: Could not create SSL/TLS secure channel.

----------

Plz suggest

Regards

Pankaj

Hi @paguin,

Are you using a reverse proxy in this environment? There was a bug in Print Agent which threw this error and it was fixed in UPD9 via patch ID 153959. If you are in an older version, then this might be the reason. 

Hello,

Yes we are using IFS10 UPD7. let me check with Support. thanks.

Any other help is more than welcome

regards

Pankaj

@Charith Epitawatta , you are amazing. 

It worked like a charm

Regards

Pankaj

@Charith Epitawatta   - Can you share what has changed in this patch. cause seems it does not need SSL any more….Is there any release note we can refer to

Regards

Pankaj

Hi @paguin,

The correction description of the patch says following:

“Change to support tls1.2 security protocol”

Therefore, if you are using TLSv1.1, then please disable it and enable TLSv1.2 in IFS Middleware Server. You can refer to the steps mentioned in the following article:

Thanks a lot @Charith Epitawatta 

Great help

/Pankaj