Dears,
I wanted to check if its possible to configure print agent which is not on same network/domain where the application is installed. the remote machine/print agent is connected via internet.
Kindly advise
Regards
Pankaj
Solved
IFS Print agent network - IFS10
+11Best answer by Charith Epitawatta
Hi
Are you using a reverse proxy in this environment? There was a bug in Print Agent which threw this error and it was fixed in UPD9 via patch ID 153959. If you are in an older version, then this might be the reason.
+31Hi
As long as the application access point URL is accessible from where the Print Agent is, I think it should be possible. However, the printers need to be on the same network so that the Print Agent can access them.
Hope this helps!
+11Thanks for the reply. i thought the same but i am getting error
[007] 19/06/2023 11:20:13 am: State changed: ERROR
[008] 19/06/2023 11:21:13 am: Registering...
[008] 19/06/2023 11:21:13 am: Failed to register!
[008] 19/06/2023 11:21:13 am: One or more errors occurred.
An error occurred while sending the request.
The request was aborted: Could not create SSL/TLS secure channel.
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Plz suggest
Regards
Pankaj
+31Hi
Are you using a reverse proxy in this environment? There was a bug in Print Agent which threw this error and it was fixed in UPD9 via patch ID 153959. If you are in an older version, then this might be the reason.
+11Hello,
Yes we are using IFS10 UPD7. let me check with Support. thanks.
Any other help is more than welcome
regards
Pankaj
+11It worked like a charm
Regards
Pankaj
+11Regards
Pankaj
+31Hi
The correction description of the patch says following:
“Change to support tls1.2 security protocol”
Therefore, if you are using TLSv1.1, then please disable it and enable TLSv1.2 in IFS Middleware Server. You can refer to the steps mentioned in the following article:
+11Thanks a lot
Great help
/Pankaj
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