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Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

Buying (Procurement, Demand Planner, ASC, SRM)

2067 topics

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

3131 topics

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

8261 topics

HCM (Human Capital Management, Payroll)

1605 topics

Insights (Business Reporter and Analysis Models, EOI)

639 topics

Products (Manufacturing, Products, Engineering)

2990 topics

Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

695 topics

Service (Touch Apps, MWO, MRO)

2012 topics

Aerospace & Defense

Q&A Discussion for our Aerospace and Defense Customers

IFS Cloud for Aviation Maintenance

27 topics

Aviation Technical Content Manager (ATCM)

1 topic

IFS assyst

Q&A Forum for IFS assyst Customers, Partners, and Employees

About the Community

General News, Updates, and FAQs about our Community

Support & Services FAQs and Help

177 topics

eknock007Do Gooder (Customer)

asked in Getting Started with IFS

Reporting Component Scrap on Shop Orders

At the completion of every shop order we have process where we have report component scrap. We have been using the Report Component Scrap function within shop floor workbench and shop orders. But we find that this functionality only allows you to to select and report one component at a time. On some shop orders we can have dozens of components we need to scrap. There is no way to select multiple components and report scrap quantities in one batch. Is there another method that we can use to report multiple components at time or is there a setting somewhere that we need to adjust to allow us to select multiple components in the Report Component Scrap page?

1166

43 minutes ago

GrayHamDo Gooder (Customer)

asked in Document Management (DocMan)

Supported File Types by the IFS File Previewer

I write to ask some questions about the IFS file previewer for attachments. The ability to use the file preview is denoted by the presence of an icon shared like an Eye. I believe, if a user has permission to view the attachment in question, then they would see the 'eye' if the attachment in question is a supported file type. Please could I ask the following, and please could I ask if the answers to the following could potentially be summarised and published as an IFS KB article since I think this information would be useful to any IFS customer. 1) Can a table be provided of which file types can be viewed via the IFS file previewer?If support for previewing of a particular file type was introduced in a particular version of IFS, could a note be included stating from which version of IFS this support was introduced? If there are some notable file types which you know are NOT supported by the IFS file previewer it could be good to call those out. (I would be keen to establish that .msg a

2 hours ago

TecAnshuASidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Database session has been expired. Please restart client application

Hello, We are using IFS 8 SP1+ with 2 managed server with an external load balancer as netscalar. We are getting error in 4 to 5 min “Database session has been expired. Please restart client application” on many screens. We have Dedicated session timeout is 5400, Ideal time parameter of Oracle profile is set to unlimited. Also netscalar timeout is set to 10 Min. Does anyone came across same issue or help us to identify the issue where else we can check for this timeout parameter apart from above mentioned. Thanks in Advance

14679

2 hours ago

RyanSleightDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Scheduled Quick Report not sending emails

I have created a Scheduled Report from a Quick Report and set it to email myself however it will not execute. It hasn’t automatically created a background job for it either. Am I missing something?

724

2 hours ago

YashodGDo Gooder (Partner)

asked in Supply Chain

Load Sequence missing on the load consolidated shipment and WADACO

IFS Cloud has the option to define the load sequence in the Consolidated shipment. The customer’s requirement is to set the sequence in such a way, that the goods which are delivered last to be loaded first. Even though this is possible, I can see that the load sequence is missing on the “Load consolidated shipment” window. It is not available under “Handling Units to Load” or “Loaded Handling Units”. Further, even in the related WADACO Configuration it is missing and there’s no such related item to configure. If the load sequence is added to the consolidated shipment, then it should definitely be available on the “Load consolidated shipment” and in WADACO. Because, if the load sequence is used, the warehouse worker who uses a scanner should know which shipment to be loaded first. Otherwise, there’s no use of having it just in the consolidated shipment. Is this the standard design or is there any other way to achieve this?

271

3 hours ago

IFSRUNINNOVALHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Change Attached Invoice Name

We won’t to modify the filename of the attached invoice : But based on IFS documentation this can not be done Is it possible threw configuration to disable the standard wat of sending email a implementing it with event or somethis else so we can be able to modify the object, body and attached filename please? We are on aurena 23.1.13 Thank you in advance

303

3 hours ago

PLaborSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Scheduling many work tasks consecutively in PSO

We are using Apps 10 and PSO 6.11. We have a scheduling scenario that we cannot seem to get to work the way we want in PSO. We have many locations that we service that have many pieces of equipment. For example, one site we have, which is not uncommon has 15 pieces of equipment which we service. The customer and our company want all the work for all this equipment scheduled consecutively across a single week. We have a single work order. Each piece of equipment has it’s own work task per service being performed. In this example, each piece will have 3 work tasks, making a total of 45 work tasks. These were all generated from multiple PM Actions, and using a Group Rule, when generated, they all combined into a single work order. We had dependencies setup where two of the tasks per equipment are dependent on the third task, set to be “All or Nothing”, “Same Resource”, and Max Delay of 360 minutes. These dependency settings get PSO to always schedule the 3 tasks together properly, but I c

3 hours ago

sachaDo Gooder (Customer)

asked in IFS Cloud - New Customers

Reference a field from one entity in a new one

Hello, I'm working on something in IFS Cloud using Developer Studio and could use some advice on linking two custom entities. I've got entity1 with a field called field1, and I want to create entity2 with a field that lets users pick a value from entity1.field1 when they're making a new entity2 record.(like a dropdown or lookup to select an existing field1 value) What's the best way to set this up in Developer Studio? Any pointers on using associations or foreign keys for this kind of thing in IFS Cloud? Thanks for any help!

302

3 hours ago

abdelmalek.mecheriDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

Remove New Assignement Screen

Hi, i want to know if it's possible to remove the new assignment screen when i accept a task in the pool work please ? Thanks for your help :

242

4 hours ago

InfFilipVHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

OAuth2 Authorization Code Flow integration

Hi,do you have any idea, how to implement OAuth2 Authorization Code Flow integration in IFS Aurena? We need to create integration with bank, where is only Authorization Code Flow possible (logging to account, approval in mobile app, configuration, granting priviledges, ...). At this point, I have no idea, how to prepare callbackUrl for accepting GET request with strictly defined URL parameters. Is there any manual how to prepare own SVC not depending on OData protocol? Or use something like /soapgateway to receive and store incomming GET request? Authorization Code Flow

4 hours ago

eknock007Do Gooder (Customer)

asked in Getting Started with IFS

Reporting Component Scrap on Shop Orders

1166

43 minutes ago

GrayHamDo Gooder (Customer)

asked in Document Management (DocMan)

Supported File Types by the IFS File Previewer

2 hours ago

RyanSleightDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Scheduled Quick Report not sending emails

I have created a Scheduled Report from a Quick Report and set it to email myself however it will not execute. It hasn’t automatically created a background job for it either. Am I missing something?

724

2 hours ago

YashodGDo Gooder (Partner)

asked in Supply Chain

Load Sequence missing on the load consolidated shipment and WADACO

271

3 hours ago

PLaborSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Scheduling many work tasks consecutively in PSO

3 hours ago

sachaDo Gooder (Customer)

asked in IFS Cloud - New Customers

Reference a field from one entity in a new one

302

3 hours ago

abdelmalek.mecheriDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

Remove New Assignement Screen

Hi, i want to know if it's possible to remove the new assignment screen when i accept a task in the pool work please ? Thanks for your help :

242

4 hours ago

InfFilipVHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

OAuth2 Authorization Code Flow integration

4 hours ago

Iulia PetrinSidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PSO Duplicate resources in gantt - connection to regions

Hello, We are currently having this issue in PSO. We created several regions and connected for the beginning three resources to the regions. However, they are shown as duplicates on the gantt. In this case, resources 457, 464 and 494 are shown above, as if they wouldn’t belong to any regions and also under the current region. We deleted the resources, created them again, as usually, but nothing worked until now. Do you have any ideas here? Thank you, Iulia

110

4 hours ago

matt.wattersSuperhero (Partner)

asked in Products (Manufacturing, Products, Engineering)

Batch Size by Weight for the default Recipe Alternate

24.2.0 What determines the Batch Size by Weight for the default Recipe Alternate ‘*’? I am seeing behavior I cannot troubleshoot. My Company is setup to use lb as its Weight Unit of Measure (this should not be a factor, though). I have a user-defined unit of measure as below. 1 short ton = 907.18474 kg. My Part uses this unit of measure as below. My Site is set to default enter recipe by Weight Share. My inventory part is a Recipe part that uses this unit of measure. In the Recipe Structure, the alternate ‘*’ that is created when the Inventory Part is saved as a Recipe part shows the Batch Size by Weight = 0.001 ton short. What does this 0.001 value indicate? Why is this not a 1, i.e. the batch size to start is 1 ton short. When I try to add components it fails with the cryptic message ‘numeric or value error: character string buffer too small’, so it is not possible to even create a components list to allow adjusting the recipe.

492

4 hours ago