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Assets (Asset Management)

910 topics
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Buying (Procurement, Demand Planner, ASC, SRM)

1943 topics
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Contact Centre (CE)

34 topics
37 Replies

Data Migration

512 topics
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1190 topics
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Document Management (DocMan)

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Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

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Finance (Financials)

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Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

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1486 topics
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607 topics
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Products (Manufacturing, Products, Engineering)

2796 topics
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Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

607 topics
1156 Replies

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1895 topics
6402 Replies

Supply Chain

1706 topics
3855 Replies

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6 topics
11 Replies

Upgrades & Updates

714 topics
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Aerospace & Defense

Q&A Discussion for our Aerospace and Defense Customers

IFS Maintenix

60 topics
174 Replies

IFS Cloud for Aviation Maintenance

24 topics
40 Replies

Fleet Planner

1 topic
10 Replies

Aviation Technical Content Manager (ATCM)

1 topic
0 Replies

IFS assyst

Q&A Forum for IFS assyst Customers, Partners, and Employees

assyst General

346 topics
820 Replies

assyst Integrations

74 topics
182 Replies

assyst Reporting

16 topics
49 Replies

assyst ITOM

14 topics
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About the Community

General News, Updates, and FAQs about our Community

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15 topics
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Forum FAQs & Help

112 topics
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aishwaryaSidekick (Partner)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Getting Error while uploading attachment in mobile application

Hi Team,I’m using the Attachment functionality in mobile to capture attachments for ESCALATION table.From the mobile screen by using the Attachment icon of (user_def13 field inside escalation table).After uploading an attachment and while saving the record , the data inserted in to user_def13 field as a negative integer value such as -1, -2, etc., in the DB instead of the filepath.To solve this issue, we followed the below steps:1-We created a table called "c_escalation_attachment."2-In that, we added columns attachment ID, escalation ID, and c_user_def1.Then, we mapped the relationship, one with the escalation table and one with the attachment table.Then, in the default definition, we mapped c_user_def1 with the attachment_name of attachment table.After that, we also mapped the c_escalation_attachment table in the escalation table.Then, in the mobile version, we added the same c_user_def1 as the attachment field and tried to insert the data again.After filling in the data and submi

21 minutes ago

Sangeeta SahaDo Gooder (Partner)

IFS Cloud - New Customers

Very long processing of next step in Customer Order and Shipment Lines

Hello,Changing the status of Customer Order to Released state and processing the steps for Shipment Lines to reserve, picklist, complete, deliver and close takes too long time to execute.Is there any possible solution to resolve this issue. Thanks and Regards,Sangeeta Saha

344

1 hour ago

JAKSTEFREPDo Gooder

Getting Started with IFS

Excel Addin as Template / Automation

Dear All, we want to use the Excel Addin as Transport Tool to Create or Update Customer Order / Sales Quotation Lines. Now when we use the Excel Add In we have to do the following Steps:1.Open Excel 2 .Open Excel Addin and Login 3. Choose the Migration Job 4. A Popup Window if we want to Load in Same Sheet or in a new SheetWith these 4 Steps we have then the data entry Colums and van work with Search, Validation an Execution.We want to get rid of the Steps 3 and 4. Furthermore we want to Save an Excel with the alrady loaded Data Entry Colums and already Choosen Data Migration Job. Has anybody an idea if it it possible to do so? As an Alternative we would like to Automate the steps.Any Ideas? Thanks Stefan

242

1 hour ago

SS2024Do Gooder (Customer)

Distribution (CRM, Commerce)

EDI Setup Error Message

Hi All,Wondering if someone can help me with EDI messages please?I'm currently trying to setup to send messages via EDI to one of our suppliers, I've put the details in Supplier/Message Setup and under Setup Connectivity, but is there anywhere else that I need to enter settings for this to work, every time I go to send the test message, I get this error Message class is wrong or missing.Does anyone have any documentation for how to set this up correctly or can anyone help with it please?ThanksSteve

811

1 hour ago

untsrikanthSidekick (Customer)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error in middle tier deployment

Hi All,While executing the mtinstaller, we are getting the below error and there is no error message or error log. How to figure out the reason for it.All the pods shows as running except the belowifs-db-init-nzmfz 0/1 Pending which goes to pending state

392

1 hour ago

preethi.a05Do Gooder (Partner)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Top Records

Hi,Do we have any way to show top/bottom records and set max rows through UI configuration for a child tab in FSM?

1 hour ago

ShahnawazDo Gooder (Partner)

Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Close Project with open invoices

Hi, How to close the Project with open Customer Invoices. These payments are not expected to come or if it comes then Project can be reopen. As of now, requirement is to close the project. Any idea, how it can be done.

1 hour ago

Frank HSidekick (Customer)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Workflow Designer Issue in Edge

I am having the below issue in Edge. I am up to date on Edge updates. I have this issue on multiple computers and in all of our environments. Another user has the same issue and a third doesn’t. Does anyone know of what may be causing this issue? I do not have the issue in Chrome.

182

2 hours ago

AntonioInfoConsultingSidekick (Partner)

HCM (Human Capital Management, Payroll)

Quick Clockings Reporter in Self Service LTU

In Cloud 24R1,The Employee and Manager Self Service LTU IC15200 provides access to the Quick Clockings Reporter function to Report In - Out Clockings.If a User is allocated an Employee and Manager Self Service LTU licence, would the customer still need to have a Time Reporting Time Clock Licence IC15201 for each user ?

4 hours ago

NazishSSidekick (Customer)

Alliance

Stop codes

Hi any idea what would be the api we need to write to pull data when the stop code is “resolved “ im able to pull data when the stop code is “waiting for parts” with the below , but dont get any jobs with resolved stop codes. Thanks in Advance. <root xmlns:dt="urn:schemas-microsoft-com:datatypens"><session email="" alias=""><state bc_name="service_order"><action name="execquerynolimit"><attribute in_var="" out_var="QueryOutVar" entity_name="service_order" query_name="service_order_scrl"/><attribute dtype="string" in_var="" name="cust_company_id" value="test" operator="="/> <attribute dtype="string" in_var="" name="last_stop_code_id" value="PARTS" operator="="/> </action></state></session></root>

425

5 hours ago

aishwaryaSidekick (Partner)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Getting Error while uploading attachment in mobile application

21 minutes ago

Sangeeta SahaDo Gooder (Partner)

IFS Cloud - New Customers

Very long processing of next step in Customer Order and Shipment Lines

344

1 hour ago

SS2024Do Gooder (Customer)

Distribution (CRM, Commerce)

EDI Setup Error Message

811

1 hour ago

untsrikanthSidekick (Customer)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error in middle tier deployment

392

1 hour ago

preethi.a05Do Gooder (Partner)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Top Records

Hi,Do we have any way to show top/bottom records and set max rows through UI configuration for a child tab in FSM?

1 hour ago

ShahnawazDo Gooder (Partner)

Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Close Project with open invoices

1 hour ago

Frank HSidekick (Customer)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Workflow Designer Issue in Edge

182

2 hours ago

AntonioInfoConsultingSidekick (Partner)

HCM (Human Capital Management, Payroll)

Quick Clockings Reporter in Self Service LTU

4 hours ago

NazishSSidekick (Customer)

Vernon AndersonSidekick (Employee)

Distribution (CRM, Commerce)

AIAG Labels and Wadaco

A customer has encountered a possible problem with how AIAG (Automotive Industry Action Group_ B-10 labels are handled by WADACO. The bar codes on the labels start with an identifier that relates to the data in the bar code. For example. the letter “P” is added to the front of the bar code for the part number. Unfortunately, WADACO sees the “P” as the start of the part number and returns an invalid part number response.Have any of you encountered this issue and if so how did you handle it? Some suggestions have been a BPA or a customization but I have always tried NOT to do any of those with WADACO.Thanks! Below is an illustration of the issue!

6 hours ago

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IFS Solutions

Assets (Asset Management)

Buying (Procurement, Demand Planner, ASC, SRM)

Contact Centre (CE)

Data Migration

Distribution (CRM, Commerce)

Document Management (DocMan)

Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Finance (Financials)

Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

HCM (Human Capital Management, Payroll)

Insights (Business Reporter and Analysis Models, EOI)

Products (Manufacturing, Products, Engineering)

Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Service (Touch Apps, MWO, MRO)

Supply Chain

Sustainability Applications

Upgrades & Updates

Aerospace & Defense

IFS Maintenix

IFS Cloud for Aviation Maintenance

Fleet Planner

Aviation Technical Content Manager (ATCM)

IFS assyst

assyst General

assyst Integrations

assyst Reporting

assyst ITOM

About the Community

Announcements

Forum FAQs & Help