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Can we see finished task on MWO?

  • June 23, 2023
  • 5 replies
  • 110 views

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hi

where is ‘employee’ workflow configured for MWO? I want to enable the visibility of ‘Finished’ task (NOT completed task) as a tile on MWO dashboard if possible. I have seen that once the task is marked Finished on cloud screen, it disappears from MWO screen for a technician.

ex all such tasks are assignment completed by MWO technician but it no more exists in MWO because it was marked finished in cloud browser.

 

Best answer by anmise

I used the toggle Keep/return. In both the cases, it was lost after completion. I think if I swipe it on, return becomes active & then it disappears from MWO

 

 

When the task is in status Finished it will disappear regardless. If it’s just Work Done, you should see it in Completed Work. 

5 replies

Alexander Heinze
Ultimate Hero (Employee)
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When you finish the task in MWO there is a toggle to “Keep” the assignment, which keeps it available under “Completed Work”:

 


  • Superhero (Employee)
  • June 23, 2023

There is currently no way to keep Finished tasks on the device. As @Alexander Heinze mentioned, you can keep tasks that are “Work Done”, but once they are processed in the backend to a state of Finished, they are removed, as they are considered just that, finished. What would be the scenario where you’d need to keep a task that has been completely finished if I may ask? 


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  • Author
  • Sidekick (Customer)
  • June 26, 2023

I used the toggle Keep/return. In both the cases, it was lost after completion. I think if I swipe it on, return becomes active & then it disappears from MWO

 

 


  • Superhero (Employee)
  • Answer
  • June 26, 2023

I used the toggle Keep/return. In both the cases, it was lost after completion. I think if I swipe it on, return becomes active & then it disappears from MWO

 

 

When the task is in status Finished it will disappear regardless. If it’s just Work Done, you should see it in Completed Work. 


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  • Author
  • Sidekick (Customer)
  • June 27, 2023

Thanks all.