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Hi all,I am looking for the Reserve and Backflush Availability raised from Shop Order Materials in 25R1. The exact versions are written inside pics.Following pics below are illustrating 24R2 (OK) compared to 25R1 (NOK).Bot shop orders Released. Both components Consumed. Logged under IFSAPP.Is it caused by any incorrect settings in 25R1?Thanks in advance,Zdeněk B. 24R2​​​​25R1 

Hi,  I have a requirement which is to be able to trigger multiple surveys on MWO using the same Workflow Type. E.g have Survey 1 then Survey 2 then Survey 3 trigger on MWO after “Completed - After”.  When I’ve tried this with the the surveys all assigned to the same step to trigger. MWO selects only one of the surveys to trigger which is not correct for my use case as I want ALL surveys to trigger one after another. Is there anyway to do this for with the Workflow Configuration Type = “Request Task”? (IFS Cloud 25R2) The workaround for this would be to create a main survey for Survey 1 and then Survey 2 and 3 as child surveys. Thought I’d check here in case there’s a better way. 

I have just created two requests in IFS-Cloud, the first one via API, the second one via screen.Both requests are identencial (besides of the starting time).Both requests are scheduled in future (07.03.2026). Both requests in the future raise the same execptions (they are marked as green)Why is the exception type raised: “Planned activity in Jeopardy” with more then 17.000 minutes? What das the exception type “Externally violated constraints” mean? How can I fix them? What do I have to insert where to get rid of these exceptions?Please give me some hints.

Hello,  when I open IFS Report Designer → Choose Report Id, how could I know what table/view it is in Oracle SQL Developer? I want open it based on layout name, but I dont know report id.  

We have recently upgrade to 25R2, and there are few screens added recently Service>Scheduling>Resources, Activities, Map, Assistance but unable to see any data in these screens.I can access the PSO and can see all the resources activities etc but these screens are blank.Any idea on the above, thanks!!  

IFS Cloud 25R1 On a Person Resource Group Requirements tab, I have specified the Requirements along with a Requirement Source , Requirement ID, and Requirement Value.In the Resource Requirement Analysis screen, the fulfillment by Resource correctly specifies whether the Resources fulfil the Criteria. None, Partially of FullWhen I create a Work Task and assign the Task to a Resource that does not fulfill the requirement criteria, there is no system message to prevent or warn that the Work Task Assignment should not go ahead due to the Resource not fulfilling the Resource Requirement criteria.Is there a standard function in IFS to provide a warning / error message when the resource being assigned does meet the Resource Requirement criteria ?  

I’m getting reports from Technicians using Mobile Edge (Astea Mobile), on Android devices with 0s 16, unable to select Astea Mobile from Play Store and getting message “This app isn't available for your device because it was made for an older version of Android” Has anyone else encountered this problem, or know of a solution? I have submitted a case (CS0449515) with Support.  

Hello All,I have a customer requirement, where they want to run a periodical capitalization and revenue recognition. However, they do not want to reverse the revenue recognition postings on next period rather they want to keep calculating and posting the revenue to be recignized on the periodical basis.Ultimately, they are looking for the result fo monthly report and yearly report for revenue recognized for a long term projects which has ifecycle of minimum 3 years?I know IFS standard functionality, will always reverse the previous period voucher and calculate again cumulative amount to be recongnized. but did anyone has similar kind of requirement and solution suggestion for this?ThanksRaj

what are the steps to reset the password for the app owner,

Hi, Im trying to pass a timestamp parameter into an IFS API call in a workflow. But keep getting the data type conversion error as below. I create the timestamp of sysdate in a javascript task(“Set Sysdate”) and then trying to set it into a variable which is then set into API payload. Could there be any other way to set the parameter other than like ${CurrDate} in this scenario?    Thanks,Regards,Methshika

I’m trying to create an export template but I cannot seem to add criteria successfully. The module I want to use with the export contains thousands of entries so adding the criteria is essential. The export template does not seem to use the search results on the screen which happens when you use the straight “export” function. Running every different option to try and get the criteria, with brackets, without brackets, using “ “ , using = vs IS , all seem to result in a system error. The plain, un filtered template works just fine as per the pic. It’s just the criteria that trips me up, any help or ideas is welcome 

Dear Community,  We have in issue with Apps10 Projections, and maybe some of you faced the same issue previously. We did the following tests:Boomi connection to int API (“…/int/ifsapplications/projection/v1/AllProjections.svc/Projections(ProjectionName='PurchaseOrderHandling'”) => works well Boomi connection to main API (“…/main/ifsapplications/projection/v1/AllProjections.svc/Projections(ProjectionName='PurchaseOrderHandling') => failed Postman connection to int API (“…/int/ifsapplications/projection/v1/AllProjections.svc/Projections(ProjectionName='PurchaseOrderHandling'”) => works well Postman connection to main API (“…/main/ifsapplications/projection/v1/AllProjections.svc/Projections(ProjectionName='PurchaseOrderHandling'”) => failed Worked with Postman: Failed in Boomi: Failed in Postman:  Previously we had an other test environment and we didn’t realize the same issue.  Do you have idea what could be the issue? Thank you very much in advance for all of your thoughts! 

When multi-level tracking is required on Lot/Batch enabled parts, there are scenarios where standard quantity of a component in the product structure is not truly required to complete the produced part, for example it would OK to issue 9.8 pounds of flour instead of 10.  Or perhaps the component quantities are not discrete, rather going out several decimal places in quantity required, for example a component UOM is pounds.  And as long as the actual amount issued is close to this it would be OK.  With Multi-level tracking turned on, none of these scenarios are possible, as the tracked structure requires all the required quantity to be reserved or issued, or the tracked structure is not complete.  Has anyone found work-arounds for this? I am thinking it might require a modfication to change the validations to allow some level of tolerance around quantity issued versus qty required.

Is it permissible to use HTML Coloured Text  in large text fields, such as JIC Steps?Example<span style="color: #FF0000;"> Red Text Here </span>or <b> <span style="color: #FF0000;"> BOLD Red Text Here </span> </b>It appears to work in our ‘Pre Production’ instance but wondering if there are any side affects. (Jasper Report Work Capture, etc).We are aware of the issue of non-printable characters when copy and paste from MS Office into fields (Unicode errors for apostrophes).Is Html Colour Text likely to create similar errors? Mx Ver 8.3 SP5ThanksRD 

I would like to make a field on Shipment have a default value of True/Yes...but it is not working for me.Have tried various things...hoping someone can spot it right off 

we have a customer request where he wants to deliver all the orders only on 1 day of the month for the Multisite COs? what are the options delivery route is weekly but did not take for Order creation, customer Calander can not be connected to internal customers.   

Hi,Is there a way in ALLIANCE V15.4 in Web mode to obtain this setting that allows the entire activity block to be colored instead of just the outer frame?From this to this :  ALLAINCE V15.4 SU7

Hi,Trying to use the “new” Dispatch Console in Web mode, one of our customer has discovered a very weird behavior :Right Click on Map and select “Display All Agents on Map” then “Show Direct Routes”Any Agents or Site address that are unvalidated effectively are displayed in outer space – geo-coordinates 181, -181. This means that it is difficult to see the routes for all technicians on the map, as you have lines everywhere.whereas in ths DC Smart client the unvalidated addresses are simply not displayed. This makes it easier to see the routes (obviously without the unvalidated orders) Is there any parameter in th Web DC that simply ignores routes for these unvalidated addresses ? Is it a bug ? Thank you ALLIANCE V15.4 SU11

Hello,I would like to automatically pre-fill the value of the "PartNo" field in the part screen via BPA : So I created this very simple workflow: Which is triggered when you click on the "+" :  However, nothing happens when you click on it.However, if I try to pre-fill the field next to "Description", there's no problem: I have the impression that the "PartNo" field poses a problem because it's the primary key?Is this the case? Is there a solution?Thanks for your help,Théo

Why is there no Controlsize for a Custom Field?  

Hi,for a product, a repair cost is defined for a vendor. In bas stock, an inventory item of this product is associated to a warranty type, whose Pricing Rule is FULL COVERAGE. We create a Bulk Repair on this inventory item with this vendor, so the cost should be Zéro EUR but it is not the case, the Bulk repair is valuated with the product repair cost defined for the vendor. In Alliance Help Document, it’s also explained that the bulk cost must be Zero in this case. See attached document (reproduced on QAC,  PR2602160001)Best regards

During our recent production outage, we observed that multiple servers are attempting to delete the same message repeatedly, causing database blocking. The repeated deletion attempts occur within active transactions, leading to locking issues, causing conflicts and prolonged transaction locks. Also, from the server logs we could see a message - 'trying to delete non-existent record'. So, we assume that the request is already processed by server A, and unknowingly server B is processing the same request which resulted in 'trying to delete non-existent record'Could of you help to understand1. Why is the same request (delete commands) being handled by multiple servers?2. How does IFS manage user sessions?3. How to route a request from a single user/device session to the same node till they complete their tasks?4. Why can’t we enforce a “single active session per user” policy?5. Can this be resolved by configuring session stickiness from F5 levelCan any expert help to understand the scenar

Hello,Kindly help me with below issue.After deletion of Purchase grp , what are the activities impacted in procurement process ?Thanks in advance. 

The Status fields to choose from are Cancel; Hold; Close; Won, Partially Won; Lost Infact, Won; Lost; and Partially Won are not Statuses but States. Why are Status and State in the same Status bar? We now have problems with salespersons choosing the state WON or LOST from the Status list, which still keeps the BO active as the status should have been Closed and then choose Won or Lost from the popup. Is there any way to hide Won; Lost and Partially Won states from Status bar?  

25R1 - Service ManagementLooking for some ideas on how to mass broadcast notifications to field operators using MwO.Example : Flooded area - do not go near this