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I'd like to know how to resolve this.・I haven't performed any customizations.・Which log file should I check?・When I check the screen, the Delivery Package status says N/A. 

I have setup the voucher approval workflow in our environment and I have it setup with the approval combination rule to allow all combinations. I have the Voucher Approvers setup as below, with the approvers being setup here along with and Approver Group.And lastly I have the Approver Assigning Rule setup as below. I think I have setup all this correctly the thing that I am having a problem with is the fact that as soon as different user than the ones setup here creates a new voucher the Voucher Approval is blank and they have to manually add the Approver Group or Approver. I would think this would automatically pull in the Voucher Approval, but it isn’t by any chance is anyone having any issues with this we are on Apps 10 Update 12

Hi all,Can we please confirm the expected / recommended approach for using the “Dispatcher attention” style options within the MWO, as there seems to be some overlap between them and we want to make sure we’re using the right one in the right scenario?Specifically, within the MWO we have both: Set Attention On / Off (which sends an alert that attention is required, highlights the Resource in the Gantt chart, and can include an “Attention Note”) and Highlight to Dispatcher (which adds Highlight Text against the Work Assignment, and displays in Dispatch Console / PSO Workbench as an Exception)

Hello, I hope you are doing well. My customer, using infinite capacity and  is requesting to automate the scheduling of shop orders in a specific order (after running MS Level 1), using two criteria:Items with characteristic A must be scheduled before Items with characteristic B that must be scheduled before Items with characteristic C. The shop orders must be produced in a gradual manner, items of 10 cm of width before 12 cm width before 14 cm width, etc.Do you have any idea how I could implement it?Best regards, Laura

Hello,  We working on that our leadtime works good in our company. How can we maximize the leadtime as much as possible. Can someone describe what each one of the does, the correlation between them and some tips and tricks what to think of to make it efficent for each part? !--startfragment>• Supplier Manufacturing Lead Time• External Service Lead Time (om relevant)• External Transport Lead Time• Transport Lead Time• Internal Transport Lead Time• Internal inspection Lead Time Thanks in advance.!--endfragment>

I set a line to Picked by using Order Line Details → Report Reserved Quantities as Picked.No Shipment has been created, no delivery posted, and nothing else was progressed.Now I need to revert the line back to Released.What I tried: Right-click on the Customer Order Line → couldn’t find any “Unpick” or similar action. On the Customer Order header right-click, I expected to see Undo Reserve and Picking…, but this option is not visible in our menu. In Package Part Structure (the line is a package part), I also don’t see any menu to reverse the picked status—neither on header nor on component lines. Questions: What is the standard way to reverse “Report Reserved Quantities as Picked” and return the CO line to Released when no Shipment exists? If the answer is Undo Reserve and Picking…, which permission/object or configuration controls the visibility of this option on the CO header? Are there any restrictions for Package Part lines that would hide or block the undo action? Any ot

Previously, when creating a new document in Attachments and using drag & drop to upload a file (with Aurena Agent disabled to allow D&D functionality), the title field would populate automatically with the file title. Recently, it stopped doing that (possibly connected to the 25R2 update). Is this something we can change back?Application service update: 25.1.2Framework service update: 25.1.7IFS Cloud Web version: 25.1.7.20251211120243.0

I am trying to upgrade IFS Cloud from 23R2 to 24R1 but I am not seeing any db changes being deployed when I am running the installer script. I see it picks up installer.tem which calls .cre but no .upg files.Am I missing something on when I build the delivery?

Hello, how can I change the general terms of the purchase order? I cannot find the current general terms in the report. Where Can I find them? thank you for your help. KR

Hi,One of our customers discovered a potential data security issue : if a back-office user “inspect” the web page, then a disable field can be transformed into an editable fied and so be updated by the user.Example in the service order module, the disabled field “problem_desc” can be updated using the “inspect” action. See attached document for details.Is there a way to avoid this ? Thanks in advance for your feedback

Greetings, IFS Community. In accordance with these instructions, I have added a quick report to Aurena: https://docs.ifs.com/techdocs/foundation1/045_administration_aurena/220_Configuration/200_client_configurations/300_commands/default.htm#execute-quick-report-command The report was created successfully. The question is, however, how? and Where ? Users will be able to view and run the quick report.    Thanks,Juan Luis

Hello,When trying to cancel a Purchase Order Line (via Change Order or direct action) that is connected to a Work Order, IFS Cloud throws the following error:ORA-20110: PurchaseOrderLine.CANCELWOPEG: There are peggings connected to this purchase order line. Remove the pegging first, then cancel the purchase order line.    Could you please advise how to remove the pegging between the Purchase Order Line and the Work Order in IFS Cloud?Is this done from the Work Order, the Purchase Order Line, or via a specific supply/demand pegging view? Thanks in advance for your help.

Currently, it is only possible to define a single email address for all supplier and customer emails - statements, invoices, payment advices (remittances), CIS deduction statements, orders etc. However, in reality this varies on a supplier/customer basis and very often multiple email addresses are used for a single type of document.It is possible to define this through configurations, but this is done in all implementations and all new prospects ask for this. Hence, more flexibility should be allowed in the Comm Method tabs or in report rules to select multiple types of comm method lines. It is very typical for different customers and suppliers have different setup requirements. E.g. for some suppliers/customers, the statements will be sent to a single email address, but for others it will go to multiple email addresses.  The solution could be to introduce multiple generic checkboxes for “Report Type X” against the comm method tab:This allows for flexibility, because these can be renam

While changing the Disposition Line status to Part Identified, the following error message is displayed:“The value Of the inventory transaction may not be 0 for xxx on Site xx.”Test Steps;Open the Disposition Shop Order screen. Right-click (RMB) on the Disposition Line and choose Part Identified. The below error message will appear. 

We use the IFS for Oil and Gas company, we are trying to build a FMEA for our assets.1st Question.In the IFS Cloud, is the FMEA Module the same from IFS APP10?2nd QuestionIs there a way to create a FMEA against the Item Class in the IFS APP10 or Cloud?

Hey Guys,  I have a big Issue with define the Times for Picking our Items. I found a mask where i can build Tasks for the Warehouse but it is really hard to find a good running Solution.  My goal is to have the evaluation of times for all my orders, that i can decide how many People i need for which Part of our Company.  Sorry for my English.  

We are on 23R1.   We had a customer line on hold. The line was for a non-inventory part.  However, we were able to ship this line.  We assumed the Hold would prevent this from happening?  Is it because it is a Non-inventory part?

I am attempting to auto approve absence requests in IFS. When a absence request comes in it is set to “Confirmed” status. I would like for it to be changed to “Approved”. I set the “Selection” parameter that is required to change the absence request state to approved, but it seems like it is not accepting the “keyref” key for the selection value. To verify I concatenated my own “KeyRef” value that matches “keyref” shown in the screenshot below. Still I receive json invalid error message. Do you think I should raise a ticket with IFS support for this? How do you pass the keyref as the selection parameter? Dev tool capture of approved holiday request (absence request)ERROR in Workflow when passing my own concatenated KeyRef value matching keyref: java.sql.SQLException: ORA-40441: JSON syntax error ORA-06512: at "SYS.JDOM_T", line 4 ORA-06512: at "SYS.JSON_ARRAY_T", line 102 ORA-06512: at "IFSAPP.ABSENCE_MANAGER_HANDLING_SVC", line 13795 ORA-06512: at "IFSAPP.ABSENCE_MANAGER_HANDLING_SVC"

When creating a distribution order, is there a way of ensuring/transferring the price from the customer order (comes from price list) to the prucase order? Or is there a need to work with the supplier for purchase part and manually keeping the price updated when changes occur to the price list? Thanks,Adam

community, We are on APP10.I created a lobby and it is working well under my profile.I am trying to grant it to end user, but  end user does not load any data. i think i grant the permission set.  see below screenshots. any idea where I missed?end user lobby page Permission set granted to the end user 

Community,On work task line, you can see the current pre posting for cost center is set. if I changed the object ID, i would like the cost center in Pre Posting being changed automatically by a designated cost center value. my question would be, how to connect the cost center to object ID? Thank you. 

Hi, I’m pretty new here, just learning IFS.I created a workflow to validate the field “Alt Handling Unit Label ID” on Handling Units page. The idea is to not let the user enter a value that has been already used. The workflow seems to be validating correctly, but when the user try to remove any added value and leave it as null the operation is timing out. Any idea on what can it be? Thank you!Kind regards,Evelyn 

Hi, The automatic tolerance posting creation on the Posting Proposal when a PO is matched against an invoice with a different price doesn’t seem to work in Cloud 25.1. Or may be we are missing something. Could someone assist to verify what is missing? I have tested this for POs with an Inventory Part line, Non Inventory part line and a No part line as well. Non of the scenarios created automatic tolerance posting lines on the Posting Proposal. Here is an example from a No Part Line PO matched against an Invoice with a different price:The Tolerance is enabled on the Supplier for PO Matching on the Invoice tab:  On the company level too, the following setup is done:A PO with a no part line exists for 20000 sek in Closed status:The Invoice is Created for 20009 sek which is within the allowed tolerance amount. The Match PO Receipts per line is performed and the PO Receipt is matched. The Remaining amount is shown as 9 as below: However, no automatic tolerance posting is created using M93 e

Hi all,When I release a DOP order, a Shop Order is automatically created. However, in some cases, this Shop Order immediately gets the status “Completely Reported” .I’ve noticed that in the originating DOP order, all material lines have a required quantity of 0.Also: Netting is not used in this case The required quantity for the manufactured part is set to 1 in the upper level of the structure Has anyone experienced this before or knows which setting or condition could cause this behavior?And more importantly, how can this be prevented?Kind regards,WillemLevel 1  required qty for the part wherefor i expect a shop order is created= 1: Level 2 all materials lines for the sub assembly for which a shop order is created in the status completely reported:   

Hi,We are getting an Authentication Failure when we try to do a Test Transfer for the CIS Verification (from our Test IFS Cloud Database)We have double checked that the Tax Report details agree to the details we see if when we log onto the Government Gateway with the User Name and Password.Any ideas? WE are using our live HMRC Governemnt Gateway User Name and Password. Should we have a test User Name? There is no mention of that in the UK Country Solution Document 23R1.pdfCheers,Graham