Solved

Hi,I faced this error while trying to export a Crystal Report into PDF:Illegal Access! PRPTINFO does not follow valid pattern.Does anyone know the cause?RegardsHadi

Hello,How can I add a custom attribut to Shop Floor Workbench page. I created the attribut.But it is not accessible from Page designer.  

In 25R1, when we define the Service Notes in Request the same is not flowing to Request Work Tasks. can any one know about this ?

Hi CommunityDoes anyone know where i can find a setup guide for intercompany invoices.We implement IFS Cloud at the beginning of the year and this functionnality was not explained /tested.Thank you all

Hi All, I am receiving the emntioned error, Any expirience with ?   

Trying to connect to IFS Cloud 25r2 environment using IFS Report Designer v200.3.0003Initially received a missing Client error.On checking IAM Clients, noticed that IFS_report_designer was missing.Added IFS_report_designer as per techdoc - Setup IAM Client for IFS Report Designer Unfortunately, when trying to connect using IFS Report Designer I now received the Invalid parameter: redirect_uri   Any advice much appreciated.

Within the Workflow Configuration the fuction of “Mandatory” for Attachments seems to be not working.Expected results is when a workflow has select of “Mandatory” for attachments the Request should not be allowed to finish without an attachment.  

 Hi all,Within the Edit Address work task, I’m able to define a task end location.We are using manual allocation.However, it’s not clear to me how this end‑location information is passed to MWO or the Dispatch Console (given that we’re not using PSO). Specifically, I’m trying to understand how the technician is informed not only of the initial task location, but also of the final destination.Essentially, it works like defining a route segment with a start and end point, but without using a linear asset.Could someone please provide some guidance on how this is intended to work?Thank you 

Im trying to restrict the work type “FAULT” from using. however i couldnt find any method to do that. Is there a way of doing it without using a workflow or will there be a feature to restrict or disable a work type in a future release?   

HI In Page Designer, there are missing fields that I need to add, which are located in the Purchase_part table and PurchasePart entity. How do I do this? KR

There is a popup that comes up everytime an employee is added to a project, after their first project.  Is there a way to disable this popup?  

We are trying to edit the Recent Transactions toggle in Project Transactions (Project Management>Reporting>Project Transactions) on to default is off.  I haven’t been able to find this setting to edit, has anyone had success in trying to change this default setting?

Hello everyone, We are currently in the process of automating the customer reminder process and want to use the Event Action Send Email for this. We would also like to personalise the email for the customer as much as possible (which we consider to be a minor requirement 😊 ), i.e. the customer number and customer name should appear in the subject line.Now that doesn't seem like such a small request, and we haven't been able to manage it.😑We are unable to proceed with the values in the conditions in the ‘Event Action Details’ screen. However, I sincerely hope that the issue is on the screen side 🙄 and that it is quite simple to resolve. Can anyone help us please?    

Is there any documentation on the plot setting tab  of the scheduling settings in the advanced planning board. I was exploring the Characteristic Code Values, but I don’t know what the exact “codes” are and what to use to make it work correctly.. I was wondering if there instructions or a list to go off to code? 

When in Project Management>Plan and Execute>Project Scope and Schedule, the ability to search disappears once a project is expanded.   Does anyone know if you can display a Search function once inside an expanded project?  Please see attached screen grabs for clarification.  

Hello, it is possible to add new CF supplier into entity InventoryValuePartDetail? Because I cannot find this entity, so my question is, exist some superior entity to this entity, in which can I add this CF and will be also visible in InventoryValuePartDetail? Thank you

Hi we encounter the following issue on a customer site which is related to their new ssl certificate. they have installed a new certificate from Sectigo the new CN is “Sectigo Public Server Authentication CA OV R36” all access to MobileEdge through crhome on mobile device are ok, but on some mobile device (not all)  with the goole application, when we enter the URL press OK there is a spinning wheel and we can’t select the language . When we look at android logs the system is telling  “CertPathValidatorException: Trust anchor for certification path not found” do you have encounter this kind of issue ? thanks for your feedbackchristophe

Hello.My understanding isthat the Promised Delivery Date on a Customer Order Line should stay as is if the order/line is confirmed.I have created this order and confirmed.I then change the target date to 08/06/2026, I expected the Planned Delivery Date and the Planned Ship Date to align, however expected the Promised Delivery Date to be kept. Is my understanding wrong?

 Hello,I am in production at my client's site. He upgraded yesterday to version 25R1, and I am getting this error message when receiving an OF. Have you ever seen this message before?  ORA-01400: impossible d'insérer NULL dans (\"IFSAPP\".\"SO_COST_DISTRIBUTION_TMP\".\"COST_BUCKET_PUBLIC_TYPE\")"}]

Hi together,I got a question.Is there a specific reason why a direct transfer of eng parts is not allowed in standard for multiple positions?(mask: Engineering Revision Transfer Status)all positions are in status assigned and single position direct transfer is possible all for positionsKinds regards 

All of the sudden this week we have lost the ability to authorize shop floor reporting. Has anyone seen this before.

Hello,When working in a team on the shop floor workbench and an operation is started there is the option to select team members. With this option I would expect the shop floor clockings would only be created for those team members. But when Im checking the shop floor clockings after stopping the production, the clockings are created for all team members. Am Im missing a setting or can this be a bug? Kind regards, Willem

​ Hello,I have two problems I cannot lay my finger on at my customers NEW cfg env.1. Why does mwo only shows my first created sales part in the offline db of mwo?  “Item 5000”.I made a duplicate sales part from item “5000” named “7000” and that part is only online available. Same for item “6000” that I created NEW instead of duplicate.(not mentioned in the screenshots)2. when I quick issue stock on item 5000 there is no problem at all everything works fine, but when I try to issue item 7000 which I only can find when I press the button search online it gives me an error message that I don’t understand.(See screenshots) Both items in stock in Bus2Tried so far:More sales parts with the same settings as item 5000 spret over a couple of daysSecurity Groups granted to revoke and add all service-related setsClear server cacheDisconnect mwo app and initialize every stepSync now a couple of times for all sync rules Service appDisable and enable the Service app.Enabled and disable the workflow

Hi In the MWO Service App (Version:26.1.3375.0), the customer contact’s mobile number is not displayed, only office phone is displayed on the Work Task Details page, even though it is maintained in the Customer Master.Any guidance from the community would be greatly appreciated to help determine whether this behavior is expected by system design, or driven by configuration, or a known defect. Thank You

Hi experts,I need to know whether the existing FTPExtractHandler in the baseline integration framework support SFTP as well?Thanks,Hasara