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Hi,Does anyone know how to obtain a call stack in situations where Trace_SYS cannot be used, especially for background jobs?Thank you.

 hi AllWe are getting this strange error when trying to upload files with the extension XLS or XLSX  File formats are already setup What could be the reason here? 

Cloud Latest Version In Request/Appointment Booking field SLA start and SLA end date any one can explain about this field works, its not corelating with Request /SLA due date. 

I have been looking into the new Co-product feature in 25R1 and it seems ideal for our needs except for one major flaw.  Parent part must not be multi-level trackedFor this feature to be of any use to us we would require both the parent part and the co-product to be lot tracked. Even in the example given in the release presentation of two castings made in the same mold it makes no sense to only be able to lot track one of the castings. Can anyone explain the logic behind this? Surely if I am making two products that are equally valuable then I should be able to track them equally?  Will tracking of the parent part be available in future releases?   

I have a user that cannot populate the calendar on a Datetime field in Chrome. We tried in Edge and it works. Is there a setting in Chrome that I need to look at?Troubleshooting that was done to no avail:The user’s profile is working when she logs into my computer Had the user clear cookies and cache.  Reset her Chrome settings Tried other date fields  

 Hello Community,We are currently running IFS Applications 10 with the following version details: Update: Update 14 Client Version: 10.14.21.0 Server Version: 10.14.8.0 We are planning our next maintenance window and need to confirm if there have been any new major Updates released for IFS Applications 10 after Update 14.Could someone please confirm: What is the current, latest official Update released for IFS Applications 10? (e.g., Update 20, Update 21, etc.) If possible, what are the corresponding Client and Server version numbers for this latest Update? Any guidance or links to the official IFS documentation (such as the F1 documentation or Support portal information) would be greatly appreciated.Thank you in advance for your help!

Dear all,Does anyone know in which scenarios it is necessary to perform a refresh of project connections? I have a customer who occasionally experiences issues that are resolved with such a refresh, but this occurs very rarely. What I’d like to know is what can cause disturbances in project connections that require this kind of refresh to prevent issues.Thanks for your help.

Has anyone found or developed an IFS Aurena user guide? We are upgrading to IFS Apps 10 next year and I would like my Core team to demo (using the RACE database) the Aurena client.

The documentation states the following, but I cannot find where to download the Layout Migration Tool in the Remote Deployment Guide.Can anyone tell me where I can download the Report Layout Migration Tool?https://docs.ifs.com/techdocs/24r1/070_remote_deploy/400_installation_options/005_operational_reporting/150_layout_migration_tool/--> https://developer.ifs.com/  

I have deployed the IFS Print agent, all with Green Lights :When trying to print a shipment documentWe get errors. Does anyone know what permissions we need to give and where?Any hints are welcome.

I have some IFS accounts without an IAM user in user details.I tried : → edit the user and set Enable Default IDP to FALSE → save→ edit the user again and set Default IDP back to TRUE → saveStill not appearing in the setup. Can anyone suggest any other way in regenerating IAM user data?

Hi,I have a problem with starting the Android application: IFS Aurena Scan IT 10.After entering url and system id, the login screen is displayed - I enter the user login and password, next click log in and I get an error message:Application ScanIT is not enabled in the system. Please contact your system administrator to resolve the issue.How to solve this problem?Previously I used IFS Apps 10 Scan it and it works, but I want to start IFS Aurena Scan IT 10 - it doesn't work.IFS Touch Apps server is configured as below: I’m not sure, but maybe I need to install the Aurena Scan IT app? Maybe the Scan IT application (dll file) does not support Aurena Scan IT. If so, where to download the dll file  Aurena Scan IT 10 for IFS Touch Apps Server?BR,

We are utilizing Shop Order split to create a new shop order to rework parts.  Does a prorated amount from the parent shop order move to the child shop order?  If not, does it make sense to receive the qty to be reworked from the Parent shop order and add the part to the BOM and issue the parts to the Child Shop order to bring in the cost?

I am attempting to upload a budget period using the external file assistant and a template that has been provided.  When clicking finish I get an error stating the load file “contains rows with state Unpack error” -  Error Received after clicking “Finish” Below is a screenshot of the file I am attempting to upload -    When I go and view the external file transaction for the failed load, I see that row 1 is the source of the unpack error.  Specifically, it states “Invalid value format or invalid Decimal Symbol in the Loaded File.” -  Screenshot showing row 1 with an Unpack error stating “Invalid value format or invalid Decimal Symbol in the Loaded File.” I am a bit confused why row 1 would be causing the error because there is an External File Template Control for this specific template that states Row 1 should be skipped if the first value it finds is “ACCOUNT” which is true for this excel file.  Below is a screenshot of that control and also the file template as a whole -  External F

Hi everyone,I’m looking for some clarification regarding how to properly manage the Report Archive in IFS Cloud, and I would appreciate insights from others who have worked with this area.Specifically, I’d like to understand: How much impact the Report Archive can have on overall database size and performance over time. Whether there are any recommended retention rules or legal requirements (for example, in the context of Poland/EU) regarding how long archived reports should be stored. How the expiration_date field works within the archive – what exactly it controls, how it is normally set, and whether it can be safely updated directly at the database level. Any best practices or lessons learned from managing report archiving in production environments. If anyone could share their experience, guidelines, or potential pitfalls to avoid, it would be extremely helpful.Thanks in advance!

While creating ‘Supplier Schedule’ this error occurred and there is no existing Agreement id How to make a new Agreement ID?

Hi,Using MWO with IFS Cloud 22R1, I noticed that the “Actual Worked Hours” are calculated using “Assignment Finish” date and time.Is it the expected behavior ?It make more sense to me that it would be calculated with “Work Finish” date and time.Kind regards,Lénaïc

Hi, We are getting the following error when setting up a history log for a custom field table. Any help on this is appreciated. TIA  

Customer (Apps10 EE) wants to create a document revision without a file and in a field on the document revision enter a link to an external location where the file will reside. I recall doing this before custom fields were readily available, but I cannot recall where in the document revision the link was entered. Anybody have experience with this without using a custom field?

Hi all,Is there a way to export the complete list of parameters from PSO? I need to compare two different environments and identify the differences.

Hi everyone,I’m having an issue updating a column label in assyst Net.I’m trying to change the label for “Event Type” using the IFS key:monitor.event.eventTypeThe problem is that assyst is not picking up the new value for this specific label.What’s strange is that other nearby/adjacent columns change normally using their IFS keys and the new labels appear in the UI, but only “Event Type” refuses to update no matter what I set.Has anyone seen this before?Is “Event Type” controlled from another key/location (hard-coded, system label, different resource)?Any advice on where to check or how to force it to take the new label would be appreciated.  

All,How can I use the page designer to make the Demand Line No field here mandatory so user stop forgetting to fill it in? When I open page designer I cannot see a way to edit this at all, can’t see it in Assistants or Dialog or Pages - help very much appreciated. 

Is there a way to add an automatic document text to the customer order for a specific site?   

Hi All,Can anyone help me to identify where should I define the basic data to select the address refernce in the company.I want to maintain the address contact point person so I can display it in the PO as the contact person upon arrival.