Solved

I am missting the drag and drop option when creating new documents in all of our nordic presales environment on 21R2 - running in Chrome. If I run in Edge it worksWondering if I am missing a setup somewhere - or if I am experiencing a bugMy Create New Document form looks like this in Chrome  and like this in Edge: 

Why our Part cost are not accurate on shop order backflush? It seems that our part cost are not updating correctly on our shop orders. What cost field is pulled for an inventory part on a shop order?How does the Latest Purchase Price get updated on Inventory part? Is it automatically done or is there a process that needs to run? 

Is it possible to extract the values from the PARAM_NAME column in the PROCESS_PARAM_PERFORM_VAL table? The FSM information log references this table, but I’m unable to extract it using Import/Export or the SQL Query Tool.The same happens with the COLUMN_NAME_TO_SET field in the PROCESS_PARAM_COLUMN_VAL table. Can anyone help me with this information?

Dear Community,  We have in issue with Apps10 Projections, and maybe some of you faced the same issue previously. We did the following tests:Boomi connection to int API (“…/int/ifsapplications/projection/v1/AllProjections.svc/Projections(ProjectionName='PurchaseOrderHandling'”) => works well Boomi connection to main API (“…/main/ifsapplications/projection/v1/AllProjections.svc/Projections(ProjectionName='PurchaseOrderHandling') => failed Postman connection to int API (“…/int/ifsapplications/projection/v1/AllProjections.svc/Projections(ProjectionName='PurchaseOrderHandling'”) => works well Postman connection to main API (“…/main/ifsapplications/projection/v1/AllProjections.svc/Projections(ProjectionName='PurchaseOrderHandling'”) => failed Worked with Postman: Failed in Boomi: Failed in Postman:  Previously we had an other test environment and we didn’t realize the same issue.  Do you have idea what could be the issue? Thank you very much in advance for all of your thoughts! 

Hello all, I am hoping to have some elements clarified as it related to lead time calculation and MRP for IFS Purchased Parts. On the inventory part record, the Purchasing Lead Time is calculated using the Calculate Purchase Leadtime, which takes several elements into consideration (supplier manufacturing lead time, external transport lead time, internal transport lead time, and internal inspection lead time). If this is not run, the field is blank, or a value can be entered. This seems to indicate the MRP uses the value in here for POR planning? Would this then mean that the Supplier Manufacturing Lead Time on the SFPP is not used for MRP? If the Purchasing Lead Time is left at 0 or no value is entered, would MRP default to using the SFPP leadtime?In this example, the PLT is set to 0 and SFPP record is set to 15 days. When MRP runs, would it default to 15 days even if there was a transport leadtime of 2 days? 

In our UAT, the SAs can add site notes in Astea Mobile (the add icon shows up on the site page). But not in the live environment. We have checked over all MOE settings for %notes%, but find no difference between UAT and live. Any tips? UAT is 15.4.14, live is 15.4.10

We use certain material to start up a production run, for example, on a mold setup we use a purging compound to clean out the molding machine for a resin change.  What is the best method for capturing the material at the start of a production run where the run size can vary from 10-20 pcs to 1000-5000 pcs yet the usage is material constant?  The intent is for the material to be picked up thru MRP and get ordered as needed rather than manually tracked and ordered.

How can I copy a Customer Order to a different site? All parts are setup on both sites. The menu option does not allow a different site, is there any way to copy orders to another site.  

We are needing to change the price that we invoice for on consignment items as our pricing fluctuates each month. The scenario is: We send 100 consignment parts to the customer on May 15th - These were against a customer order and price of $1.00 each. The customer consumes them on June 15th - The new price for their item in June is $1.10 When we invoice them, it is going against the original customer order at time of shipment ($1.00 each) We tried updating the customer order pricing before consuming out of consignment but it still pulls the pricing at time of shipment  Anyone else doing this and any ideas on how to handle?

Hello community,I have created a workflow from scratch for importing currency rates from different sources based on the company. This is the workflowWorkflow details I added projection actions to my workflow  When i validate the workflow it works. When I manually use update currency rates button with start now, the rates are created. But scheduled DB task is not creating currency rates although the background job is triggered successfully.Any idea?ThanksFurkan

Hi Team,Several orders on demand site are stuck in status released while the intercompany order has already been delivered, once the intercompany order lines is closed, matching demand order line should also get close with invoice. While checking the incoming delivery notifications screen, we are receiving below error message:“Inventory transactionHist. TRABASINVREV: Part number XXX on site XYX is currently locked for the transaction based invoice revaluation process”I can manually close the orders but want to know why it is happening and what is the root cause of it.Request your suggestions. 

Dear all,we are running IFS Cloud 21R2 as remote installation. Our IFS DB is growing and big portion of the volume are document attachments, therefore we would like to move them to a file storage service. We see “File Storage” option in document management repository, but we would like to confirmwhat “File Storage” services this option is supported with on remote installation, is it Azure File Storage or Azure Blob Storage or both? are there any prerequisites to make “File Storage” option working with Remote Installation?   can you pls. extend IFS documentation with more detailed information regarding the usage of “File Storage” and what storage services are exactly supported with remote installation of IFS Cloud? can you pls. extend IFS technical documentation with a configuration guide for the file storage repository?  is there any plan to support other file storage services with next releases of IFS Cloud?  Thanks Jan

Hello,I built a web page to read some data from IFS (plsql calls with ODBC)I need to add external links on IFS pages as Sales Part for exemple.I need to pass two parameters into the URL.One of those is the user language, available in client variable in events as ##USER_LANGUAGE##My problem is I can not chose the parameter in the parameter list, it doesn’t show.I also tried to set the parameter directly in URL using events syntax :- lang=#USER_LANGUAGE##​​​​- lang=${USER_LANGUAGE}- lang=${#USER_LANGUAGE#}I already had the same issue for the user id and I created a custom field which reads the user id throught PLSQL function, which is not a good way to achieve it on my opinion.Do you know another way to achieve this ?Thank you

This is a 2 part question related to Alliance - replenishment orders.When creating a replenishment order with the supply from Vendors option selected, the default vendor in Product Center - Partners - Vendors is always selected. Is there any way to set a non-primary for the Replenishment order line? Second question is if we were to put a Process Flow in place to adjust the From Vendor on the line to be a different vendor what would that API message look like, is there a macro that can be used to retrieve the replenishment order line and update that column value?  

Hi,We are currently working on upgrading IFS 10 UPD 22 Application to IFS Cloud 24R1 version.In IFS 10, Application Message(s) is heavily utilized to monitor  both inbound and outbound bizAPI integration messages. The failed messages can be reprocessed if required.Eg: If an integration message has failed due to missing basic data in IFS (Eg: Currency), we usually set up the basic data and rerun the failed messages in Application messages window. Is there any feature in IFS Cloud to monitor and reprocess the inbound Rest API integration requests other than referring logs? ThanksThilochana

Hello everyone, i have a question.Is it possible to change the default template selected when printing work copy of a customer invoice?Currently when printing the layout is set to Time and Material and we want it to be fixed price.Also, if possible, could this be defined per user or its a general configuration?I just want to confirm or deny the possibility of doing this but i haven’t seen any topic related to it in the forum. 

Hello Folks,I have run in to an issue (in IFS Cloud 23R1) with connecting a Project to a Sales Contract, where system returns an error indicating that this Project is already connected to a different Sales Contract. Which is true as I have already connected this Project to a Sales Contract that is sitting in ‘Cancelled’ status.Moreover, I have the “PUB(Project Unique Billing Toggle)” turned ON in the Project Setup Parameters for this Project.​​​I tried to remove the Project connection from the ‘Cancelled’ sales contract but system throws in an error preventing me from doing that.  Thereafter I toggled off the “PUB(Project Unique Billing Toggle)” since ideally that should take out any restrictions on one Project can go on one sales contract validation.  Then I created a brand new Sales Contract (3rd one, 1st once is already “Cancelled”, 2nd one “Proj. connection failed” with an error as seen on first screenshot) since I thought 2nd Sales Contract was created while I had the “PUB(Project

Hello Community, I hope you are all doing well. I am currently working on an Event Action that sends an email and would like to include a report—specifically the "NCR Report"—as an attachment. I have already configured the logic for the Event Action, but I need to automate the generation of the report so it gets archived in the Archive Report page, thereby creating a Result Key. fyi. I do not need to generate the email attachment via PDF_REPORT_CREATED , because I need to generate the report via code to be able to archive or create the Result Key.My main question is: how can I programmatically generate this report and have it archived in the Archive Report page to obtain the Result Key? Are there any code examples or APIs I can use for this purpose?Additionally, I’m trying to trace the internal calls in IFS Cloud 24R2 but haven’t been able to identify the specific API responsible for this. I’ve tried using the inspection tools, but the report execution doesn’t seem to show a clear API

Hello, In IFS Cloud, is there a way to pre-populate the next system-generated Person ID on the New Employee wizard? From my understanding, you can use workflows to pre-populate fields and was going to see if that could do what I need. The ultimate goal with filling that field is so we won’t have to fill that field when creating a new employee based off a new person employment.  I was trying to see if this can be done via workflow or would this have to be a customization? Thank you. 

Hello everyone,On the “Recurring Service Programs” page, there is a selector sorted by the Start Time (custom attribute) field. When the start time of an entry is changed, the entry remains in its original position rather than being automatically re-sorted. It only appears in the correct position after the page is manually refreshed.Is this the expected behavior, or is there a way to trigger automatic sorting without a manualrefresh? Thank you in advance!

Hello everyone,Our customer would like the “Show Associated Notes” option in the Service Notes tab of the Request screen to be enabled by default, so that they don’t have to manually check the box each time.I wasn’t able to configure this in the Page Designer — does anyone have an idea on how this could be achieved, or is it simply not possible within the current setup? Thank you!

In 22R1 there is a new concept introduced to identify equipment object, key will be “Equipment Object Sequence”. Object can be moved from one site to another, also to another company. What appears to be not possible is to change Object ID. I am currently in project where the Object ID itself tells in which process facility etc. the object is located and therefore they are constantly (in their legacy system) changing the Object Identification. The object ID could change from e.g. 10-22-45-67-11 => 10-22-44-67-11. There is of course a unique ID in the background, similar to Equipment Object Sequence.  Once we now have a new key, Equipment Object Sequence, does it make easier or even practically possible to make modification that would allow to change the Object ID?  Is that kind of functionality in the requirements backlog? Viewing the location in functional hierarchy in equipment object navigator has been proposed, but the problem is that it does not show the parent structure of give

Hello, When I try to enter a broken number in the Qty per assembly field, it is not accepting rounded numbers.In the example, I try to enter a value of 2.8 kg, when I press the tab key it automatically changes to 28 kg, ignoring the decimal place.Has anyone seen this before?

Hi, I'm using IFS Cloud version 22.2.2.Does anyone use the capabilities of IFS for data exchange using HTTP SOAP or HTTP REST?I received a communication certificate from the service provider, which allows me to access their service. I installed the certificate in Windows as Personal. With the certificate, I can open the service page (fictional address) https://connect.xxxxxx.com/xxxx-cdc/cdc00101?wsdl with the service directory. The page doesn't open without the certificate. I'm doing the same in IFS. I defined the Routing address as REST with the endpoint https://connect.xxxxxx.com/xxxx-cdc/cdc00101?wsdl. I pasted the key into the Keystore. I placed a reference to the key in the Additional Headers of the Routing address. ssl:KeyStoreId = xxxxxxx and ssl:KeyStorePwd = xxxxxxxx. The key's password is the same as the Keystore's. Authentication Method: None. (Other Routing addresses with a REST definition pointing to the https page are working, and the page data is displayed.)The service

Hi Team, I have a Customer that is replenishing Remote Warehouses with Shipment Orders. IPAP is showing an offsetting Supply and Demand, as shown below.  Ideally, we would like to run MRP and then see a Shop Order/Purchase Order created, but MRP is not creating any supply.  How do you make a Remote WH create Demand on the Site that MRP can see??Notice below, the Shipment Order Demand of “15”, The Available and On Hand Qty is “0”, ideally this would create a Shop Req.