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Custom Event Action E-mail with condition for OLD: vs NEW: values?

  • March 11, 2026
  • 2 replies
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Is something like  this possible?
 

I know that the syntax I am using above doesn’t work but is there a way of substituting the NEW value?

Best answer by NickPorter

I don’t know if this is viable but it would seem like it should be. 

When using the parameter values in the content of an event action they get prefixed with the & symbol, so that may be all you’re missing here.  You might also find using <> works better than != for this since it would presumably be numerical.

I’d be interested to find out if you get it working.

HTH,

Nick

 

2 replies

NickPorter
Superhero (Customer)
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  • Superhero (Customer)
  • Answer
  • March 11, 2026

I don’t know if this is viable but it would seem like it should be. 

When using the parameter values in the content of an event action they get prefixed with the & symbol, so that may be all you’re missing here.  You might also find using <> works better than != for this since it would presumably be numerical.

I’d be interested to find out if you get it working.

HTH,

Nick

 


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  • Author
  • Hero (Customer)
  • March 11, 2026

Thanks Nick

&NEW: seems to work Ok 😀