Solved

After upgrading our use place from IFS Apps 10 to IFS 25R1, we are unable to proceed further after logging into the application using the ifsadmin credentials(not able to log in from other credentials too).All pods are up and running without any problems. However, after login, we are getting an empty page.When we checked the browser network tab, all requests are returning 500 errors with an Access Error message. Please not that for all the invalid requests the response is same.(please check the images).landing page loads without issues.

Hello!Recently I’ve encountered an issue with the Lobby Element Designer. I’m trying to create a new Barchart element but started receiving “Unable to save element” errors when trying to save the new element. I’ve previously created Barchart elements, so I’m confident I have everything configured correctly in the Data and Formatting sections, but this one puzzled me enough to try duplicating an existing Barchart element. When duplicating a working element, I’m still presented with the same error when saving. This issue does not occur when working with other element types.Does anyone know if there is a cache or some configuration that needs to be reset so that I can move forward with the development?Regards,Randy

Hi,I need some advice about a problem I am dealing with.My customer mainly works with welding and coating. Their project sites are often far away from the main warehouse. Because of this, I want to keep welding and coating stock at the customer’s project sites.My idea is to create remote locations and move stock from the warehouse to these locations using shipment orders.When the remote location is in the same country, this works well because I do not need commercial invoices with values.The problem happens when the remote location is in another country. In that case, customs clearance is needed, and a commercial invoice with values is required.I am not sure how to create a proforma invoice with values when the shipment order is created directly from Inventory. I noticed that the shipment has custom value fields, but they are empty. Do I need to use event logic to fill in these values?The PO–CO process does not work here because the project location belongs to the same company. I also

Hi Community.  We are using Apps 10, UPD9 and have run into an issue with repair orders and i am hoping that someone may know of a solution.  If we use the “Create Repair Order Assistant” this process allows you to define a Serial Object, a Workshop and will set up the work tasks, material requisition and return lines required to receive a part, have it worked on in the workshop and then re-issued into the object structure.  We are looking into the functionality of using the “Turn into Repair Order” which is available on the Prepare Work Order screen.  This asks us for the repair workshop but doenst create any work tasks, materials or returns lines to facilitate the move.  This function also takes the serial object and moves it directly to the workshop (without us returning and issuing) The issue we have identified with this, is that we can now not remove those parts from the Workshop object.  We cannot issue them, return them, move them manually or place the object in facility from th

Hi All,» I have created an Application Server Task as below.  This server task was working perfectly as expected, but recently it has stopped working. Possibly because the server task has changed to ‘Finished’ state. But this is a repeating task and the state has to be in ‘Waiting’ (As I read on some other knowledge articles in the community). Can you please let me know what can be the reason for this behaviour.?My scheduled job looks like below and as you can see I have set the ‘one_time_task’ flag to FALSE.  Appreciate your inputs on this.Thank you. 

Hello,When we try to cancel a manual customer invoice in status Preliminary, we have the error message below.The accouting period is already open and I can’t understant why it looks to the accounting period since the invoice is in Preliminary status so no voucher created.We are in 25.1.7 version Thank you

I’m wondering if there’s a way to have a Single-Line string field show as currency?  Similar to the following.  

Hi, We are in APP10. We don’t have VIM module installed. we don’t have CRO. We are testing component repair using Repair Work Order. We can take the component off from its parent using repiar work order, after repair, wondering how to install it back to the original equipment structure? Thank you. 

Hi I was wondering if there was some documentation or suggestions for dealing with First Article Inspection for manufacturing on IFS. I was hoping for something that would help for implementating.Thanks  

Hello everyone,I'm trying to update a value in an invoice, but it's not working. For testing, I hardcoded the Company and InvoiceId values.Here are the screenshots of the steps: Read Invoice Data Update Invoice Final Read The OurReference field doesn't update—Step 3 still shows the old value.However, it works when using Postman.Any ideas why this might be happening? 

We have a purchase part with the following setup:Inventory part Part Type = Purchased Sales part Sourcing = InventoryWhen the part is added to a customer order line, the Supply Code defaults to “Inventory.” However, sometimes there is a need to change the Supply Code to “Purchase Order Direct” and have a PO automatically created and pegged. However, we have been unable to do that.   Here is the scenario:Customer order Status is “Planned”. Part is added to a customer order line. Supply code defaults to “Inventory”. Change the Supply Code to “Purchase Order Direct”. No Supplier’s appear in the list to select. On Save, receive the following message: Not allowed to save the Supply Code change to “Purchase Order Direct”. Question:Is there a way to change the Supply Code on the customer order line from “Inventory” to Purchase Order Direct”? Thank you for your assistance.

Hi, We can add Related Account (referance to another customer - Customer B) to a SalesQuotation belonging to Customer A.When we open Customer B - we can not see which Sales Quotations are ralated to this customer. Do anybody knows where to find it (overview of related SQ to a customer)? Account CRM does not contain this information.Br.Barbara  

Hi all,Is it possible to hide the signature box on the screen DebriefCustomerSignature for the mobile FSM app?Thanks

We need to assign employees/teams to shop order operations. According to the documentation for IFS Apps 10, this feature is available from the Shop Order Operations RMB and also in the Shop Floor Workbench.However, when I checked in the IEE client (Apps 10), I couldn’t find this option anywhere. In Aurena, it is available (in the same environment as the IEE client).Initially, in Aurena, the command button was not visible because CBS(Constraint Based Scheduling) was active on all sites. Since we do not use CBS, we disabled it. After that, the “Assign Employee/Team” option became visible in Aurena.Now, we need to check whether this functionality is also available in the IEE client, because the currently used client is IEE.Is this feature supported in the IEE client for Apps 10?Current version: Apps 10 UPD 18

Hi All, We have a requirement of creating dozens of workflows which need to send data to a single API endpoint.This would need hardcoding the authentication details, endpoint URL in each of the workflows.It would be much easier if we were to write one workflow for sending data to the API and call that from the other workflows. Is this possible? Regards,Damith

Hi,after converting a lead to business opportunity, IFS create automatically a background task named :CRM Business Opportunity inference request ( Business_Opportunity_API.Inference_Request_Deferred__ )but this task always falls in error :The [ML_BUSINESS_OPP_CLOSE_STAT] setup is incomplete. Please train and activate the model before using.do you have any idea about this task ? how to disable it or how to fix it ?because I searched in DB tasks and events but I didn’t find any task with this name Thnk you.Regards.

I am trying to connect IFS Report Designer to IFS Cloud 24R2, but the connection fails with an HTTP 400 error.Error Message An unexpected ERROR occurred while trying to connect Xcom.ini.vldt.server.ServerException: Login succeeded. Accessing the projection 'ReportDesigner ClientHandling' resulted in an error. Reported error is (REQUEST_ERROR) Malformed Request. [HTTP/1.1 400 Bad Request] Environment IFS Cloud Version: 24R2 Report Designer Version: 200.3.0003 Database User: IFSAPP IAM Client: IFS_REPORT_DESIGNER IAM Client Configuration Enabled: On Public Client: On Service Accounts: Off Direct Access Grants: Off Redirect / Allowed URLs https://*****.ifscloud.com.tr/* http://localhost/* Permissions All required permission sets are granted to: IFSAPP IFS_REPORT_DESIGNER IAM client is active and visible Steps to Reproduce (Minimal Reproducible Example) Open IFS Report Designer Enter IFS Cloud URL and credentials Login succeeds Connection fails while accessing

 There is a scenario where a report code is valid from 01/01/2026 to 12/31/2026. These validity dates are maintained consistently in both the Report Code and Report Code Details windows. The Standard Internal Price is also defined using the same validity date range.  We now have a requirement to extend the validity of the report code to 12/31/2027. While the system allows the validity date to be amended in the Report Code window, the updated date is not reflected in the Report Code Details window.As a result, it is not possible to maintain or update the sales price for the extended future period. Could you please clarify whether this behavior is expected by design, or if this is a system defect? Additionally, please advise if any further configuration or steps are required to enable future-dated pricing.

I know there are a plethora of AP Automation products available in the IFS marketplace.  Does anyone know if IFS themselves have any plans to offer this as part of the standard product?   ThanksLinda

Hello Community,Can the logic of a standard IFS Cloud operational report definition be modified? Is it possible to customize the existing report, or is it recommended to create a new custom report instead? Any guidance on this would be greatly appreciated.                                                         

The full error message is “The customer order is not allowed to be released. Interim orders exist but are in the past or they exist but the capability check has failed. Please run the capability check again.” The case i’m looking is this:Create a customer order with a line that has a CTP planned part. Release this order. You will get a date in “Latest release date” column and also the “Capability check” column is checked. let time pass so that the current date is passed “Latest release date”. Credit-block the customer Reserve the material to the customer order line. The customer order should be blocked when you reserve the material. Go to “Blocked info” from the CO and try to release the order; you will get the error message and the customer-order will remain blocked.There is to me no known way to release the customer order from the credit-block; and the order is now stuck and cannot be delivered and invoiced.Has anyone hit this issue and know of a workaround? It seems like it should b

Hello Everyone,I added a column to database as you can see picture below:I couldn’t find the column on the page designer of that page:I think i need to do something on IFS Developer Studio. Could you please help me about the steps?Regards,

Hello everyone,I have an issue when it comes to Shop Order that are connected to CAMRO processes.The idea is to have a Pick List that can cover multiple Shop Orders, like Consolidated Picklist for Customer Orders/Shipments.Anyone had this problem before? How can we do a Consolidated Shop Order Pick List?

Hi all,I’ve only started working with IFS from last week, so please bear with me :)Would it be possible to add:Lot Size and Order Point to “Suppliers for Purchase parts”?  basically to get a list and overview of all Purchased Parts set up.I’ve tried using Query designer with no luck, because SupplierAssortment doesn’t have a PartNo in a dropdown menu to choose.  

Hi All, Could someone share the process to set-up automated Time Type selection based on Calendar?I’m trying some things but I can’t seem to figure it out.The idea is to be able to set ‘Standard Time’ and ‘Overtime’ Automatically based on the Time Repôrted on a Work Task. Best RegardsRoel