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Hi Experts,We have a customer query on checking the feasibility of tracking technician location in real time (or closer to real time).From the out of the box parameters, I know that we can set the ‘LOCATION_TRACKING_INTERVAL_MIN’ parameter and get the location in about 5-minute frequency (at the latest). But the requested feature would require something more than the above setting. Is there a possibility to achieve this either from configurations or customizations? And how much of an impact it will have on the overall performance.

We are using Astea Alliance version 14 HF29.one of the user is using the 4K screen and Astea application font size get very small as well as she is not able to Zoom In/Out in Astea application.We have asked to change the screen resolution to 1920x1080 but she would like to stay on 1920x1200 only.  

Since upgrading to version 27, the IFS Data Migration Excel Add-in has been updated from version 10.14.1.0 to 10.26.1.0. While the add-in installs correctly with version 10.26.1.0, it does not function as expected within Excel. Specifically, the buttons within the add-in (e.g., Connect, Settings, Info) do not display their labels and are non-functional, despite all prerequisite software being installed. The add-in works correctly in **Microsoft® Excel® for Microsoft 365 MSO (Version 2504 Build 16.0.18730.20226)**. However, the same functionality fails in **Microsoft® Excel 2016 MSO (16.0.10415.20025) 64-bit**. Is there a known solution or workaround for this issue?

Hello.By trying to sync a new LU, I have this error messageI don’t understand the error message, I already made a couple of custom LU but with no error.Thanks for your help.IFS APP10 UPD 5

I have a custom attribute that is a Date/Time field: I am trying to pre-populate the current Date/Time in this field when a new record is created. I am familiar with the process enrichment BPA flow, and I have identified the correct projection to tie into. I am also inserting the current user that triggers the BPA in a different field, so i know my flow is working correctly. However, when I try to insert the current date/time, i receive an error.  This is my flow: The code in my “Get Current DateTime” node: var currentDate = new Date();execution.setVariable("Cf_Pcx_Datetime", currentDate);When triggered, I receive this error: I have also tried the following code and received the same error:var currentDate = new Date();var isoDate = currentDate.toISOString(); execution.setVariable("Cf_Pcx_Datetime", isoDate );I have also tried to hardcode an ISO string and supply that variable, same error. For reference, I am on 24R2.5. What am I missing? Thanks in advance!

Is there a screen in IFS Apps 10 Aurena to view the historical interruptions that have been logged? I want to see all interruptions and the length that a shop order was on stop for. Thanks!

Hi All, I’m looking for more information with regards to the use of Object Type and Type Designations on the Serial Object. What are they used for and how exactly do they influence each other and what are some use cases for them. Situation: I entered a Type designation 0001 that I connected to Object type 600. Both of them were linked to Technical class 005. Question 1: So when you go to the Serial Object, you can select a ‘Type Designation’ and the ‘Object Type’ will be completed with the object linked to the Type Designation - so far so good.But when both fields are empty and you select an Object Type, the Type Designation does not get auto-filled. Is there any reason for this? Why does Type designation autocomplete the Object Type but not vice-versa?  Question 2: it seems to be possible to add different technical classes to the Type Designation and the Object Type, while they are interconnected themselves (changed Technical Class for Type Designation to TC2 instead of TC5) . That me

Hello Community,I have created some qualifications with an Expiring Qualification reminder template.I can see the expiring qualifications, but the system doesn’t send any notifications.Are you aware of an extra setup? Maybe an event?Thank you!  

I would like to report machine time through machine clocking in Shop Floor Workbench (SFWB), but report labor time based on received quantity (if this is possible).  I have set the work center Time Reporting Settings as follows:where Auto Report Labor Time with Qty is set to Always.  When I test this, I start production on the Shop Order through SFWB and select Machine Time only.  I then go to Approve the operation and receive the reserved Lot Batch with Auto Report of Operations selected.However, when I review the Labor and Operation history, there is no labor reported.  I was assuming that having Auto Report Labor Time with Qty would result in labor reported (transaction code LABOR_RPT) per the standard based on the received quantity.  However, all that is reported is the OPFEED transaction with qty and machine time.  Is what I am expecting mistaken, or is there a setting that I have missed?

Hello everyone We have a strange occurrence whereby the cost recognized is different from the actual cost for a project that is POC Income First. The first line for example, shows actual cost of 4,450.71 but the calculated cost recognized accumulated is 23,801.66 . My understanding is that if it is POC Inecome First then the cost that will be recognized will be equal to the actual cost. Would anyone have an idea of what would cause such a discrepancy in this case? Any thoughts would be appreciated.    

Hi, we want to implement Large Order Quantity check.I would like to get some fields. Can someone please help me to get the right value in DB?  On Hand Qty for a part, I found it in table IFSAPP.INVENTORY_PART_IN_STOCK_TAB, but it can have multiple rows because of receiving part. But I would like to get a sum amount of a part like IFS showing in page. Should I sum all the rows relate to the same Part_NO? Or I can get it from some other places? Dose Catalog_No in IFSAPP.CUSTOMER_ORDER_LINE_TAB is as same as Part_No?

When I create a task for a follow up for myself, it doesn’t trigger a notification on the notification panel. User will need to go to Tasks to see it. If someone else is assigned, the notification will be triggered.  Is this a known limitation (Customer version is 24R2)?

Hello,while executing WO creation via migration job (procedure name: MIGRATE_SOURCE_DATA) i received such information: There is no information about any errors, but the WO record is not created in the application.Maybe someone knows what does such information means?Thank you beforehand!!!!

Hello,We are using DOP for configurable manufactured parts. We want to manage the configuration of a lower-level component outside of DOP structure. However, it seems that even if the sub-component doesn't have a DOP configuration profile, the system still generates a requests from the DOP header.Does anyone have experience with this or a potential solution?" Thank 

In Apps 10 Enterprise explorer we would like users to be prompted to enter some of our custom field when they create an MRB case using the wizard on the Quantity in stock right mouse button to create an MRB case. Is this functionality available in Apps 10 or will Aurena all you to do this in Apps 10?

Our PM Plans were setup wrong during implementation and have caused a headache with demand planning.  This is going to be a very large project to clean up.However, we still want to us Min/Max order points.  However, the demand is throwing off the reorders.Is there a way to ignore demand and just use the Min/Max just based on what we have on the shelf.So, I want a part to have a 2/4 min/max.  When we hit 2 on the shelf, initiate a purchase requisition to get back up to 4.  Ignoring all demand out there on work orders, etc.  

I'm currently facing an error message while trying to install INGRESS: 'Error: Kubernetes cluster unreachable: Get "https://153.113.208.253:16443/version": context deadline exceeded'. I would greatly appreciate your assistance in resolving this issue "ifscloud" has been added to your repositoriesHang tight while we grab the latest from your chart repositories......Successfully got an update from the "ifscloud" chart repositoryUpdate Complete. ⎈Happy Helming!⎈2024-04-29 04:46:03.41   RSEXIFS-91 IfsIngress downloaded successfully2024-04-29 04:46:03.41   RSEXIFS-91 Stop Download-IfsIngress2024-04-29 04:46:03.41   RSEXIFS-91 Start ImagePullSecret-IfsIngress2024-04-29 04:46:03.41   RSEXIFS-91 Creating ImagePullSecret ifs-ingress namespace......."ifscloud" has been added to your repositoriesHang tight while we grab the latest from your chart repositories......Successfully got an update from the "ifscloud" chart repositoryUpdate Complete. ⎈Happy Helming!⎈Error: Kubernetes cluster unreachable:

Hello,in upcoming legal updates (IFS Cloud) there is one record for Japan (Support for Consolidated Invoice) which is not supported by any documentation. We need to know what it is to ensure that our processes in Japan are alligned with this update.Link for upcoming legal updates: https://community.ifs.com/localizations-upcoming-news-442/upcoming-legal-updates-as-of-may-2025-50388Please where I can found any information regarding this modification/update?ThanksTomas

Hello, I know that It is possible to create consolidated pick list for shop orders in two ways:use the Create Pick List(s) for Shop Order(s).  Select the relevant shop orders from page Shop Orders and click to create Pick List Report.   Is there a way to create a pick list per WO ? I can’t find any. Thank you !

Hi,I'm trying to automatically set the “Price Freeze” flag on a customer order line to “Frozen” via BPA, but without positive result.My Workflow is very simple, I just have an IFS API script with code execution.setVariable('PriceFreeze','Frozen').I tried to use several call type triggers combined with CustomerOrderHandling projection, with no result.At first I tried calling Workflow on CustomerOrderLine_Default, with the execution parameters: type- Process Enrichment, timing- After.The response was correct, but during process enrichment an ETag is added so that the record is not handled as new by the page (for example, there is no way to enter an item number).I then tried calling Workflow on CalculateAndFetchSalesLineTotalWithHeaderParams, also with the execution parameters: type- Process Enrichment, timing- After. Unfortunately, the value “PriceFreze” was returned as “Free” because this variable from the record is not accessible from the Workflow execution, but is passed in the backgr

Using IFS Cloud, is there a way to keep company owned and consignment stock in the same inventory location? There is a toggle under site/warehouse management to allow multiple owners for inventory part, but this does not seem to work as stated

I am trying to update a record in PL/SQL because our users cannot do it on IEE. They said it freezes. So I got the PL/SQL trace, but when I try to run it, it gives this error:How can I unlock this record?

Am not so familiar with the customer credit invoicing in IFS and am wondering how I can part credit a customer invoice? Is that possible or do I need to credit the full value of the invoice and then re-issue a new invoice for the correct amount? We have scenarios when customers can accept a full delivery or choose to return part of the order, and we need to create credit invoices for just the part returned.Thanks for help in advance 

Hello community! We are considering use of DOP for our MTO parts.  We have been experimenting with the DOP features and are stumped with the netting.Part X is DOP.In our scenario, we have 1000 units of part X in inventory that is not reserved or pegged to any order. My demand for part X is 5000 units.When I check in DOP, the system is still telling me to create 5000 units, and the DOP system has generated a shop order for this quantity as well.How do I get the order for part X to net against existing inventory and only release an order for 4000 units?I am currently working in IFS Apps 10, moving to cloud in early 2026.Thank you!Robin

Hi everyone.We are using IFS Applications 8. I would like to automatically send an email when the expiration date of certain products is less than 60 days away.We have already developed a PL/SQL procedure that queries this data. Now, we want this procedure to be triggered every day at 8 PM. If the procedure returns any results, an email should be sent to the relevant recipients.We are considering a few approaches such as: Scheduling the procedure using Database Task or Scheduled ReportT  Trigger an existing Event Action Could you please advise which of these is more appropriate or commonly used in IFS8 for similar automation?We want to make sure we’re aligning with IFS standards as much as possible.Thanks in advance!PROCEDURE Send_Expiry_Alert_364_365 IS v_message VARCHAR2(32767);BEGIN v_message := 'The expiration date of the following products will be within 60 days:' || CHR(10); FOR rec IN ( SELECT part_no, ifsapp.inventory_part_api.get_description(con