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Hello, I am a new partner of IFS and I need to work on quick reports for which I need to access the IFS Cloud Database for my PL/SQL developer. From what I have understood so far is that I need to request the password for the Accounts: IFSAPP or IFS DBREADONLY for which I have to raise a ticket, but I am not quite sure where do I raise the ticket. It would be very helpful to me if anyone can give me clarity on the whole process regarding the access.

Hello,I need to assign multiple Contact Users (for example, 10 users) to the same Item.I have checked assystETM, but I could not find a direct or standard way to bulk-assign users to an Item through ETM.Is there a supported approach in assystETM to handle this use case, or is it recommended to use another method (API, import, or integration) for assigning multiple users to an Item?Thanks in advance.  

Is there a ‘key’ anywhere to translate what the various symbols indicate here, please?  Blue solid circle, circle with blue outline, solid black diamond, outlined black diamondThis is Cloud 24R1ThanksLinda 

Hello, I want to use the functionality ‘Process ID’ on Business Opportunities. If I am correct there is a Validation/Approval functionality which I would like to use. But I am unable to set up the basic data. Here is the issue: I cannot setup the Default Process in CRM and SRM Basic Data. When I save the record I get the Error Message ‘The Rm Proc Process does not exist’. I am also unable to set up a Sales Process Template and Sales Process because there is no Process ID. Anyone who is familiar with this setup and who can help me out?   

Hi all,maybe this is a very trivia question. Is it possible to have more than 1 active sessions for the same applicaiton type (e.g.  more than 1 active sessions for webclient)? If it’s possible, where to set it? Thanks in advance for your response. ~Juni

Hello,I would like to add a third category of Time : not a Shop, not a project but an indirect Time category ( meeting, training ...).How can I do please ?

Hi all,Faced with error creating a work task from template: jtTask.insert: field [APPOINTMENT_REQUIRED] in Work Task may not be specified for new objects.Are there ideas how to fix it?I tested the same action on the Demo environment - no errors.IFS 25R1. 

Hi all,anyone has an idea how to setup table relationships for PART_NEED.PLACE_ID_FROM lookup in DebriefPartNeeds. The lookup should show:place.place_idplace.namelocation.locationlocation.description the filter should be:PERSON_PLACE.place_relationship like 'C_ORDER_FROM%' How to setup the connection of PERSON_PLACE to PERSON AND LOCATION? The lookup in PART_NEED.PLACE_ID_FROM should show these 2 places/locations (in the box)  This is the setup I have done.   This PERSON_PLACE and LOCATION relation maybe wrong.  :-)How to setup the correct one? The filter:  Cheers,~Juni  

After creating a custom attribute for an entity, it is required to enable History Log for that. For that following steps were followed. Test Plan:Create a “Custom Attribute” in the "PurchaseOrder" entity and publish it. Open the "History Log Configuration" page and search for Lu Name "=PurchaseOrder". Observe that only one entry is shown with Table Name "PURCHASE_ORDER_TAB". Expectation:Expects another entry - "PURCHASE_ORDER_CFT", so can enable logging on custom attribute. This used to work in IFSAPP10. See following attachment.  But in IFS Cloud, it doesn’t seem like above. See following attachment.   

Hello together,  with 24R1/R2… so to say service apis with the possability to update its childs is possible from an external system to ifs cloud. When will this be not only possible with a post but also to retrieve information from cloud to a third party application with a GET? Thank you Marc Ringwelski

I have created a singlestep and there is a requirement to autorestart the assistant after executing the Ok command.But there is an issue with the autorestart functionality.I do the following in my Ok command, where I execute function and get the output assigned to a structure.As long as I don’t use the structure variable to assign attributes, as in above, the autorestart is working as expected.But as soon as I put below highlighted code to assign the output value to my desired attribute, the autorestart does not work anymore. I tried to avoid structures as a variable and directly call functions and assign the relevant attributes with the output. But when there are multiple call statements, again the autorestart does not work. Is there a solution for this?

Hello team,I'm building a workflow and while doing so, I was testing the process partially, meaning I built part of it and without providing the ending to the process I ran the test to see how the event and its details are created and populated. Unfortunately, as I did so without end of process, currently I am unable to close those event as action "Close" is not available in my actions list.   Could you help how to solve this and close those events? What is the Close action dependent on to allow user to close the event? What are the conditions for Closing the Event? And what are general conditions on the system actions whether they are available or not?Thank you very much in advance for your help.

Dear allWe experience large amount of trace logs since upgrading Oracle from 19.26 to 19.29.Within 24 hours we used to have something around 200 to 300MB. Now we are at 5 - 6 GB per day.IFS / Oracle case so far recommended to add this parameter:Disable these warnings entirely by setting parameter _kgl_large_heap_warning_threshold to 0.alter system set "_kgl_large_heap_warning_threshold"=0 scope=spfile ;alter system set "_kgl_large_heap_assert_threshold"=0 scope=spfile ;this has decreased it to roughly 1 GB per day, which is still rather large.Anybody experiencing the same issue?

Hi All, Normally the resource costs are defined in resource groups as standard hourly costs. But there is another place where cost details are entered. That is scheduling resource types.  Are the costs entered here are only for scheduling purposes? Or are these costs override resource group costs? TIA.

Dear All,How can you match a customer payment that's give in a CAMT.053 file when no Bank account is given? A customer of mine received a CAMT.053 that contains a customer payment See below. This paymetn doesn't contain a Bank Account. how can the matching be done? In the Tag AddtlNtryInf is a Customer invoice number given but it's not picked up when the file is processed  Anyone an idea?Regards Raymond <Ntry>                <Amt Ccy="EUR">968.72</Amt>                <CdtDbtInd>CRDT</CdtDbtInd>                <Sts>BOOK</Sts>                <BookgDt>                    <Dt>2022-04-19</Dt>                </BookgDt>                <ValDt>                    <Dt>2022-04-19</Dt>                </ValDt>                <AcctSvcrRef>TG1904003102911</AcctSvcrRef>                <BkTxCd>                    <Domn>                        <Cd>PMNT</Cd>                      

We are encountering a situation where a specific Customer Order Type (COM) seems to be forcing all associated Purchase Order Lines to 100% discount. When the discount is set back to 0%, it automatically updates in the background back to 100%. At first, i assumed this was custom functionality in our instance, but i’ve been unable to find any custom events or workflows that are triggered on PurchaseOrderLine or PurchaseOrderLinePart. While in theory this makes sense (Commission orders having 0 cost), I can’t seem to find any place in IFS where we would have set up this functionality. Does anyone know if this is native? When i check in the PO Line History, i can see my entries for setting discount to 0%, but there doesnt appear to be anything setting it back to 100% in the history, so it is happening in the background somewhere. Any ideas on how i can track this down? For reference, we are currently on IFS Cloud 25R1.3

How to add custom field in Aurena Native Mobile app?

Hi ,In cloud 25r1 does anyone know why the SHIP option does not come for inventory parts in RECEIPTS screen but appears for NO part lines? The option only shows in Detail screen 

All of the new part assistant “Part Types” include creating a purchase part. Not all of our inventory parts are purchased. Some are manufactured.Is there a way to use the new part assistant in Cloud to create the master part, inventory part and sales part without creating a purchase part?

Hi,Does anyone know how to obtain a call stack in situations where Trace_SYS cannot be used, especially for background jobs?Thank you.

 hi AllWe are getting this strange error when trying to upload files with the extension XLS or XLSX  File formats are already setup What could be the reason here? 

Cloud Latest Version In Request/Appointment Booking field SLA start and SLA end date any one can explain about this field works, its not corelating with Request /SLA due date. 

I have been looking into the new Co-product feature in 25R1 and it seems ideal for our needs except for one major flaw.  Parent part must not be multi-level trackedFor this feature to be of any use to us we would require both the parent part and the co-product to be lot tracked. Even in the example given in the release presentation of two castings made in the same mold it makes no sense to only be able to lot track one of the castings. Can anyone explain the logic behind this? Surely if I am making two products that are equally valuable then I should be able to track them equally?  Will tracking of the parent part be available in future releases?   

I have a user that cannot populate the calendar on a Datetime field in Chrome. We tried in Edge and it works. Is there a setting in Chrome that I need to look at?Troubleshooting that was done to no avail:The user’s profile is working when she logs into my computer Had the user clear cookies and cache.  Reset her Chrome settings Tried other date fields  

 Hello Community,We are currently running IFS Applications 10 with the following version details: Update: Update 14 Client Version: 10.14.21.0 Server Version: 10.14.8.0 We are planning our next maintenance window and need to confirm if there have been any new major Updates released for IFS Applications 10 after Update 14.Could someone please confirm: What is the current, latest official Update released for IFS Applications 10? (e.g., Update 20, Update 21, etc.) If possible, what are the corresponding Client and Server version numbers for this latest Update? Any guidance or links to the official IFS documentation (such as the F1 documentation or Support portal information) would be greatly appreciated.Thank you in advance for your help!