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Hi Everyone, I have an issue: I have an active rental in progress. I wanted to create a replacement order, so I right-clicked on my line and selected “Create replacement order”.I released it, reserved it, delivered it, etc.I then went back to my rental follow-up, stopped the rental, and processed an equipment return on the original order. Up to that point, everything was fine.However, when I look at both orders: the original order is still in “Delivered” (the status did not change), and the replacement order was automatically invoiced/closed (I can’t view the invoice details). Should I understand that, logically, even if I processed a material return on the original order and ended the rental earlier than planned, I still need to invoice the original order? (it doesn’t seems logic)The replacement order does have an end date further in the future, and yet it was invoiced and closed automatically — I don’t understand why.What is the process for invoicing when a replacement order is cre

I am a beginner with PSO.I would like to implement data integration from FSM to PSO.Currently, we are able to generate requests from FSM and dispatch technicians (FSM resources) in PSO (the status becomes “Assigned”). However, resource information and various master data have not been integrated into PSO, which is causing issues.I assume that unless data integration from FSM to PSO is properly configured, master data will not be synchronized.I would like to ask for your advice on the following two points: If there are any concrete procedures or operation manuals on how to integrate the master data registered in FSM (such as resources, skills, SLA, etc.) into PSO, could you please share them? I would also appreciate it if you could explain how to transfer data from PSO to MWO. We are able to transfer data from FSM to Mobile, but we do not know how to transfer data from PSO to Mobile.Thank you very much for your support.

Our salespersons creates Prospects, but when working in different countries with different geographical limitations on how to create sales regions, we would need to update the Sales Address Information (Customer view; Address) behind the Prospect.  Customer > Address This is by default only permitted to do for Customer. Is there a work-around for this without changing customer category? Use Case: Sending marketing newsletter to Main Representatives Customers/Prospects. Main Rep can be responsible for a wide sales area, with big differences in weather, culture etc. We would need to pinpoint certain parts of the sales area for different newsletter content.Without the Region field in use under Prospect, we cannot pinpoint Prospects in for example northern Sweden if the same Main Representative works also in southern Sweden and can’t personalize the newsletter in regards to region.

I would like for include a commas on these values, but see no ‘format’ feature in page designer.Is there a way to do this? 

Can we create an excel output from Order report? If yes, how is this achieved.

Hi Experts, I would appreciate if you can help me to understand the functionality of ‘Create WIP Accounting’ in Project Management Module.Thank you.

I did it once a while ago but forgot how to do it again. I am looking to extract the navigator items to excel in a format as such: >Scheduled Tasks Conversion 1 MENU >My Administration 1 MENU >My Administration>Basic Data Translation 2 PAGE >My Administration>Notifications 2 PAGE >My Administration>My Tasks 2 PAGE >My Administration>My Lobbies 2 INTERNAL >My Administration>My Industry Lobby Results 2 PAGE >My Administration>Subscription 2 PAGE >My Administration>Subscriptions 2 PAGE >My Administration>Scheduled Tasks 2 MENU >My Administration>Scheduled Tasks>New Database Task Schedule 3 ASSISTANT >My Administration>Scheduled Tasks>Database Task Schedule 3 PAGE >My Administration>Scheduled Tasks>Database Task Schedules 3 PAGE >My Administration>Scheduled Tasks>New Database Task Chain Schedule 3 ASSISTANT >My Administration>

Hello, I am attempting to create an arrival to receive a Purchase Order line via REST API. I am inspecting the endpoint calls that Aurena makes during the process, but i’m unable to figure out which call is actually performing the receipt. I see calls to CreateReceiptSet but the payload doesnt include the information from the arrival line (PO #, Line, Etc). I also see CreateArrivalReceipt, but it only uses what i assume is the OBJKEY that is returned from CreateReceiptSet. I know this is a little tricky because an assistant is involved, but I cant seem to make sense of the calls that are happening. Any tips for figuring out how this assistant works? 

This is in IFS apps 10 upd 25, local installation.We have 2 users with the same permissions, same company and site access, same business roles, etc. One has the access in the INVENTORY PART IN STOCK RESERVATIONS to the Move with Transport Task rmb option, and the other doesn’t. Where is the access for these rmb options on that screen set please?The permission sets granted to both users should grant this access already, so why does one user have it and the other not? Is there another setting somewhere within the Procurement part of the system to enable this?Thanks

It is not possible to edit the ‘Advance Invoice’ toggle switch in the External Supplier invoice once the invoice has been loaded.This impacts Peppol based e-invoicing integrations with service providers in multiple countries such as Singapore, Norway etc.I understand that, to mark the invoice as an ‘Advance Invoice’, <SellerAccountText> tag must be populated with ‘Advance’ in the source XML file. However, when invoices are routed via Peppol, there is no predefined scenario that aligns with IFS’s typical advance invoice flow.As a result, users have no way to correct or adjust this setting after the invoice is received.It would be highly beneficial if users were allowed to change this setting in External Supplier Invoice window after verifying the invoice attachment.Has anyone else experienced this issue, or found a workable approach to handle advance invoices via Peppol?Thank you.

In previous IFS versions we were able to see the value of Closed (status) Lost (state) sales quotations in the Sales Quotations view.  In current version 25R1 the total net prices for lost quotations is 0.00 even if there are product lines with values in the lost quotation. Current versions still show values for Closed and Won quotations. Is this is a bug or a change that have been requested? This affect negatively the possibility to deep dive into analyzing sales quotations and specially the lost ones. We have thousands of annual quotations to analyze, and it is not practical to open each quotation separately and combining the quotation value in excels...

Kit Article (25R2):i got a question regarding KIT articles:It doesnt matter which part type the kit article is right?Can be either manufactured or purchased → it will not create any shop order proposals or Purchase Requisition.there are just mrp action proposals which will indicate that there is not enough on stock for exampleKind regards 

Hello All,I’m looking for a way to merge two cells into one. Is this possible?The reason I’m asking is that when the part description is too long, the text wraps onto another line, which shifts the Part No. down by one line. I need to find a way to prevent this from happening.You can see in the screenshot below that the Part Description is too long, causing it to wrap onto another line, which shifts the Part No. down by one line.Thanks

Hi, What dose CFG stand for?ThanksSafa

Hi,In the page designer, in dont find how to set default value for a custom fields mandatory. its a field with enumeration. thank you KR

We are currently researching the application of IFS Manufacturing Scheduling Optimization (MSO) within the CAMRO and CRO workspaces, as we operate as a CAMRO and CRO service provider using IFS.We would appreciate insights from: CAMRO organizations that have already implemented IFS MSO in a CAMRO or CRO environment IFS Consultants who have experience implementing the MSO solution within the MRO/CRO domain Specifically, we would like to understand: The key challenges faced during implementation The level of customization required to align MSO with CAMRO/CRO operational processes Any lessons learned or best practices that could help ensure a smoother implementation Your feedback and shared experiences would be highly valuable as we evaluate the feasibility and approach for introducing MSO into our CAMRO/CRO operations.Thank you in advance for your support.Best regards,

Hi all,where can a Package part number actually be used?We trying to use a Package Part in the material Tab of a Request Work Task, but does not seem to work.It cant be added as a sales part in a contract line of a Request Contract as well.Can this somehow be used in anything else than a direct Customer Order?Thanks, 

Hello. I am trying to set the business unit code part for FAP75. One of the available control types is AC2 Pre posting. I believe the source is the Lease accounting contract, but I cannot seem to find a section there that has pre-posting details. I would appreciate it if anyone could point me to the right direction.

Dear Team,We are having a situation, where business never executes the capitalization before and from 2026 January they have a prject with periodical capitalization setup and when we try to create periodical capitalization for period 1, with proceedure id created for accounting year 2026 and P01. However, system picks the cost transactions from previous year, as there are some manual postings posted last year.Is it normal behaviour of system, even though we have given accoutning year and period in the proceedure id, system still picks some cost postings from previous year that was not capitalized?

Hi all,I have a question regarding the possibilities of BPA. We have a customer that would like to see an informative message if some conditions are met. This means we are going to compare two values and if they are different from each other we want to inform the user of this. In BPA we have the Validate type which can be used to perform a validation. Except when using the “Terminate End Event” in the workflow the workflow will block the user from saving the record as this is an error message. Is there another way to do this validation, but not to show an error message but an informative message? Because we still want to save the change. Since the check is on a custom attribute, I found out that a custom event on the custom field table with online SQL is not working. The Client_Sys.Add_Info is not working in that case. That is the reason we are looking at BPA as a solution.  Kind regards,Michael 

We are evaluating using 3 part numbers for our rebuilt parts process instead of using a Condition Code enabled single part: a part number for NEW, CORE and REBUILT. The part can only be rebuilt a finite number of times thus serialization is required.Parts received from a customer via an RMA as well as parts that are remanufactured in-house using a remanufacturing shop order trigger the automatic rename of the serial that was implemented with the introduction of the Serial Lifecycle Group functionality.But the majority of CORES are not rebuilt in-house but are sent out instead to a supplier on a normal Purchase Order as Supplied Material. When I try to receive the REBUILT part using the same serial number as the CORE the following error message is triggered:Does anybody know what issue types and receipt types are supported for the auto-rename of a serial to work when the Serial Lifecycle Group has been configured for a Purchase order Receipt:Thanks for your insights! 

Hi, Is there any solution that allows matching when the voucher for payment date is earlier than the voucher for invoice? We have several such cases and I have no idea how to deal with them.   

Hi all,I am looking for the Reserve and Backflush Availability raised from Shop Order Materials in 25R1. The exact versions are written inside pics.Following pics below are illustrating 24R2 (OK) compared to 25R1 (NOK).Bot shop orders Released. Both components Consumed. Logged under IFSAPP.Is it caused by any incorrect settings in 25R1?Thanks in advance,Zdeněk B. 24R2​​​​25R1 

Hi,  I have a requirement which is to be able to trigger multiple surveys on MWO using the same Workflow Type. E.g have Survey 1 then Survey 2 then Survey 3 trigger on MWO after “Completed - After”.  When I’ve tried this with the the surveys all assigned to the same step to trigger. MWO selects only one of the surveys to trigger which is not correct for my use case as I want ALL surveys to trigger one after another. Is there anyway to do this for with the Workflow Configuration Type = “Request Task”? (IFS Cloud 25R2) The workaround for this would be to create a main survey for Survey 1 and then Survey 2 and 3 as child surveys. Thought I’d check here in case there’s a better way. 

I have just created two requests in IFS-Cloud, the first one via API, the second one via screen.Both requests are identencial (besides of the starting time).Both requests are scheduled in future (07.03.2026). Both requests in the future raise the same execptions (they are marked as green)Why is the exception type raised: “Planned activity in Jeopardy” with more then 17.000 minutes? What das the exception type “Externally violated constraints” mean? How can I fix them? What do I have to insert where to get rid of these exceptions?Please give me some hints.