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IFS Cloud 22R2 - IFSADMIN password request from Cloud Services

  • June 28, 2023
  • 2 replies
  • 213 views

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  • Sidekick (Partner)
  • 95 replies

Hi All,

It is possible to request IFS passwords for Use Place environments from IFS Cloud services in IFS Support Portal.

Path

IFS Support Potal
Request a service => Request a Cloud Service=>Password Request

However I could not see user IFSADMIN in the combo box where it shows IFS accounts.
Is there any other place where I can request IFSADMIN password or do you need to have any specific rights in order to request IFSADMIN password.

 


 

Best answer by Charith Epitawatta

Hi @GaSoGB,

You cannot obtain IFSADMIN password in this manner. You would have to request it from the customer. As IFSADMIN is a privileged superuser, it is not available in the Service Now form you have mentioned above.

Hope this helps!

2 replies

Charith Epitawatta
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • 1094 replies
  • Answer
  • June 29, 2023

Hi @GaSoGB,

You cannot obtain IFSADMIN password in this manner. You would have to request it from the customer. As IFSADMIN is a privileged superuser, it is not available in the Service Now form you have mentioned above.

Hope this helps!


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  • Author
  • Sidekick (Partner)
  • 95 replies
  • June 29, 2023

Thanks for the info @Charith Epitawatta .

Best regards
GaSoGB