Skip to main content
Solved

calendar in dispatch console is not working

  • May 2, 2023
  • 5 replies
  • 114 views

Forum|alt.badge.img+8

when we are trying to see previous calendar months in dispatch console , only forward date are showing not the past dates so we cannot see past allocations in dispatch console . Like in picture only dates after may 1 is visible not before that .

 

Best answer by Alexander Heinze

What about this one?

Viewing past allocations

The Dispatch Console only displays data from Today-1 to Today + # of Days defined in your Scheduling Dataset. To view allocations in the past, use the Resource Monitoring Gantt page.

This is where you define the timeframe that should be queried plus additional filter criteria such as site or resource group. The set of search criteria can be saved for future use. On the following pages, the search can be further narrowed down to certain competencies/groups and/or certificates/groups.

The resulting Gantt chart looks like this:

 

5 replies

Alexander Heinze
Ultimate Hero (Employee)
Forum|alt.badge.img+23

Dispatch Console only works for today and future dates at the moment.


Forum|alt.badge.img+22
  • Superhero (Employee)
  • May 2, 2023

This is intended. Time period in dispatch console is taken as follows.

 

From : System Date - 1
To : System date + Scheduling work days defined in Scheduling dataset


Forum|alt.badge.img+8
  • Author
  • Sidekick (Customer)
  • May 2, 2023

Hi , Is there a way or any other type of calendar available so that we can see the previous allocation of resources 

 

Thanks


Alexander Heinze
Ultimate Hero (Employee)
Forum|alt.badge.img+23
  • Ultimate Hero (Employee)
  • Answer
  • June 23, 2023

What about this one?

Viewing past allocations

The Dispatch Console only displays data from Today-1 to Today + # of Days defined in your Scheduling Dataset. To view allocations in the past, use the Resource Monitoring Gantt page.

This is where you define the timeframe that should be queried plus additional filter criteria such as site or resource group. The set of search criteria can be saved for future use. On the following pages, the search can be further narrowed down to certain competencies/groups and/or certificates/groups.

The resulting Gantt chart looks like this:

 


Forum|alt.badge.img+8
  • Author
  • Sidekick (Customer)
  • June 30, 2023

Hi @Alexander Heinze 

 

Thanks that helps