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Dear Community We have supplier who have multiple VAT on their invoice, for example ingredients will be 0% VAT but delivery charge or an item will be 20%.How do we process these invoices via posting proposal as once its created via Prelimiary invoice you cannot amend the VAT amount and the only way we know is going to Manual supplier invoice and processing this.Is there better way of dealing with kind of invoices. ThanksSwati

Hi All,Assume we have a REST API which gives a response. In the documentation for Response Samples - Error 500, there is an array for details.Why does it show as an array?Normally , it is a single record for a database triggered error.  Error 500 

Can we remove the “Quick Search” from the modules search fields ?Often employees come back that Astea doesn’t give them the correct information they searched for. They are mistaken by using the quick search field instead of the proper search criteria field for the requiered type of information. Quick Search often is confusing.By default the Quick Search apears in all modules, why not add it in the “Add Criteria” selection so we can create a correct organizational views ? We’re on V15.4.4.0

Hi IFS Community, I’m looking for advise, how to perform PM setup that includes object list: OID reference in Work Tasks or Task Steps.Generally, the same option as we have on Prepare Work Order, please see screenshot below.   

Community,i would like the mandatory pre-posting on no-part PR line. then I have below setting,  but i still can release the PR without the Account and Cost Center which is set in Pre-posting mandatory? a bug? 

Can you attach media item type video? When I create a new media item (type video) I get an error. You can select Video in the Media Item Type selection but I can’t attach a file. Is there a certain file type I should use. We ar on APPS10 UPD11.  

Currently, when we want a task to go to PSO but to be manually scheduled, we apply a skill of MANUAL SCHEDULE to the task. That way, PSO will not find a resource with the matching skill and the task will sit there until it is manually scheduled.However, we want to use Schedule Assistance to manually schedule that task in PSO. We can deselect “Match Skills” and that ignores the Manual Schedule skill requirement, but we want to see suggestions for resources with the other required skills.We tried using a value of 0 for the task, but for some reason it still schedules the task.Is there some way to get PSO to not schedule the task, without having to use the MANUAL SCHEDULE skill trick? 

Hi Everyone,I have an odd problem.  I have installed delivery 004 to my apps10 test installation (which was previously working) and I am now unable to login either by aurena or EE.All middleware managed servers, deployments and data sources show as green on the admin console.  Database is up and running.  There doesn’t appear to be any important invalid database objects (the ones that are invalid are ones I’m currently developing), and there were no errors reported during installation. My mainserver1 does report the following error though…<Mar 28, 2023, 9:36:28,437 AM BST> <Error> <HTTP> <BEA-101020> <[ServletContext@1508610944[app:openid-connect-provider-main module:openid-connect-provider-main.war path:null spec-version:3.1 version:10.16.18.0]] Servlet failed with an Exceptioncom.ifsworld.auth.openid.provider.common.exceptions.runtime.IDPFrameworkException: Error while filtering the request at com.ifsworld.auth.openid.provider.controller.idp.o

Hi, We are having a problem with overlapping half-day absence requests.When an employee requests a half-day off in the morning, the end time is 14:00, and when he requests a half-day off in the afternoon for the same day, the start time is 13:00.There is therefore a 1-hour overlap, making it impossible to approve the second half-day of absence.The half-day should end at 13:00 and not 14:00. How can I change this setting ?Thank you in advance for your help.Best regards.

Hi,Our customers are using TLS 1.2. I would like to know if "IFS APPS 10" is suitable for TLS 1.3. I can see from the following posts on IFS Community that TLS 1.3 seems to be the standard for IFS Cloud.https://community.ifs.com/framework-experience-infrastructure-cloud-integration-dev-tools-50/tls-1-3-downgrade-to-tls-1-2-for-boomi-connection-to-ifs-cloud-15735 Someone has even made TLS 1.3 work with Apps9.https://community.ifs.com/framework-and-experience-101/what-versions-of-tls-does-ifs-support-2142 But I don't see any info for "IFS APPS 10". Best regards, Romain

Hi All!How to change the equipment type from EQUIPMENT by default into TOOLS/EQUIPMENT in Tech portal?. I’ve tryied to change it through Workflow configuration but the change doesn’t apply. May be the portal is dedicated only to EQUIPMENT?Thanks for your advices

Hello, I am trying to explore regarding PSO, any documentation or data regarding that will be helpful. Can anyone provide the relevant documents link please. Thanks in advance. Mani Shankar

Hi :) When loading MT940DE file it gives the error “A Payer/Payee Identity does not exist. A parked payment will be created using company '10'.”   The loaded file is as follows:20:310515         :25:4021003006371023                 :28C:0135/001:60F:C230515USD1504358650,31 :61:2305150515D15688,67NTRF12489                 :86:DEBIT TRANSACTION NFR/23/004974884 BREF 25171 CREF 12489 BENC100100044120:62F:C230515USD1878468612,09I need to identify which characters in the above file stand in for the Payer/Payee Identity and the invoice number. If the invoice number is not available in the above file how can we add that to the external fileThank you

Hi All,Below employee has the HR manage access. I need to know how this employee can change the work hour schedule of an employee. There is no add new (+) button here. Is there any seperate window to manage work hour schedules in AURENA.In IEE client, this employee can change work hour schedules of other employees. Regards,MalinG.

Hello everyone,Any idea whether IFS has rolled back Document File (to use new file or existing file) option in IFS cloud. I am unable to find this option while creating document through Create Document Assistant process in IFS cloud.RegardsAbdul Rehman

We have recently upgraded from Metrix 5.3.3 to FSM 6.15. Now our previously fast manual addition of new task notes, or updates of existing task notes is taking a very long time. The best we get is 12 seconds, but this can exceed 20 seconds at times. Our investigations so far show now problem with Database speed so we are assuming the problem may be with the update of the user interface, but were not sure. has anyone else had similar issues and if so how were they resolved?

Hi!I have been able to get my integration partner to upload pictures to the media library in IFS using a Rest Patch call, but the response when doing a successful upload is empty.Is there anyway I can override this response and write an own Json response, saying “everything went ok”?This is on IFSAPP 10. 

Community, I have below PR authorization rule configured. you can see i have below checkbox highlighted unchecked. below PR is authorized using the above PR rule.but if I using RMB function on PR line,  Update Price Manually, you still can update the PR price to make a change.is this a bug?

When creating a brand-new page for a list based on Custom Logical Unit, I am encountering the following error. My customer is currently on 22R2 SU7 and I believe I did the exact process I am listing below a few months earlier to create a simple custom list which is still working. Can someone point out whether there is something obvious I missing here in my steps? 1: Created a simple Custom Entity with the ‘Create Projection’  is set2: Publish the Configuration3: Create a New Page (from the Page Configuration screen)4: Open the Page Designer for Page Configuration5: Create a List Element where you bind the new Entity and then add the required columns one by one6: On the page section, added a List and connected the list I just created.    7: Screen layout is ok, but when populate it gives an OData error The detail error IFS Web Version: 22.2.7.20230331080827.0Date: 2023-06-09T15:06:25.886Z --------------------------------------------------------------------------- ServiceOptions/ServiceO

Is it possible to use AD for security checkpoint sign off in IFS Cloud?  We are currently upgrading from Apps 9 to Cloud 22R2 and have some concerns with using PIN Codes vs. AD.  AD allows us to have rules in place to comply with 21CFR part 11.If we use a PIN Code we would have to determine how to ensure the followingCodes should not be sequential nor repetitive (e.g. 0000 nor 12345)? Require user to change after x period of time? Can’t reuse same code over x period of time?So our preference would be to use AD in Cloud if possible. 

Hi everyone!I’m using POSTMAN to upload documents to IFS Cloud 21R2 and have successfully uploaded to the document manager with many thanks to the people who provided the detailed information in this topic: My requirement is to upload to the media library rather than the docman so I’ve also looked at this topic (again, many thanks to the contributors):I’ve used MediaLibraryAttachmentHandling.svc/CreateAndConnectMedia to get the ItemId and then I’ve tried to patch with MediaLibraryAttachmentHandling.svc/MediaLibrarySet(LibraryId='1013') and also MediaItemHandling.svc/MediaItemSet(ItemId=1013). Whatever I try to upload fails with unsupported content type.I tried just providing a png or a jpg file and let POSTMAN set the headers: Following the instructions in the above post I then specifically set the content type, if-match and X-IFS-Content-Disposition I can successfully upload both png and jpg as media files as a user.Thanks in advance for any suggestions!

When you set up Rules of type ‘Commit Rule’ you have the option to include a Rule Window and a Day Pattern.Multiple Commit Rules can be defined with different windows/days, and these can be included in a single Rule Collection. When the SDS runs, only one of the rule seems to be evaluated.Is this a PSO constraint or a bug? There are various scenarios that this could be used for including:Committing 2 Activities on Monday-Friday, but only 1 at a time on Saturday and Sunday Committing 2 Activities between 06:00 and 14:00, but only 1 at a time after 14:00 Having one rule with no Next Day Commit that runs from 06:00-15:00, and another with Next Day Commit that runs after 15:00 so that both the time of day and time to end of shifts is used when determining when to commit the next day’s activities

Hello everyone,I'm trying to set up Outlook calendar synchronization on IFS Cloud 22R2.The application has been created in the Azure AD portal and the info entered in IFS Cloud, but nothing works.Indeed, when I launch the synchronization, nothing happens: The SYNC_MASTER user is activated and the EXCHANGE_SYNC_USER set permission is assigned to my user.What else do I need to do?Thanks in advance,

Hi All,In inter-site flow, after proceeding the internal CO via a shipment, next step is to go to the “Incoming Dispatch Advice” window and receive the goods for internal PO.Is there any way or setting in the system for automating this process? (Receiving process through Incoming Dispatch Line window)Thanks in advance. 

I was wondering if anyone could explain the core difference between functional Role permissions and end user role Permissions and maybe an example of how they are used. We are needing / wanting to better control IFS Permissions so I am wanting to create permissions based on Business Roles so all the Service Advisors will have the same permissions, the supervisors will have the same permissions etc.Would that be Functional or End User or am I required to create both?Thanks,