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IFS Cloud 22R2 - IFSADMIN password request from Cloud Services

  • 28 June 2023
  • 2 replies
  • 82 views

Userlevel 3
Badge +9

Hi All,

It is possible to request IFS passwords for Use Place environments from IFS Cloud services in IFS Support Portal.

Path

IFS Support Potal
Request a service => Request a Cloud Service=>Password Request

However I could not see user IFSADMIN in the combo box where it shows IFS accounts.
Is there any other place where I can request IFSADMIN password or do you need to have any specific rights in order to request IFSADMIN password.

 


 

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Best answer by Charith Epitawatta 29 June 2023, 02:20

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2 replies

Userlevel 7
Badge +31

Hi @GaSoGB,

You cannot obtain IFSADMIN password in this manner. You would have to request it from the customer. As IFSADMIN is a privileged superuser, it is not available in the Service Now form you have mentioned above.

Hope this helps!

Userlevel 3
Badge +9

Thanks for the info @Charith Epitawatta .

Best regards
GaSoGB

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