Solved

13017 Topics

romsarHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Hello.I need to make a new db task, calling a custom procedure from a custom package, this procedure has no parameter.On the new db task page, I click on the method button. What’s the path to call my custom procedure from my custom package?Thanks

3177

2 years ago

Nicolas H.Sidekick (Customer)

asked in Sustainability Applications

IFSAPP9 maintenance

Hi everyone, I would like to know if someone have some documents about the maintenance topic on IFSAPP 9.We would like to integrate preventive maintenance to carry out periodic/monthly checks on certain objects.I have carried out some tests:Functional object: PLACE BUILDING Serial object: electrical installation STANDARD JOB MP action But I can't figure out how to fill in the maintenance plan fields If someone have some explanation on the topic it’ll be great for us .Regards,Nicolas.

1213

2 years ago

Deepali JainDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Is it possible to alter the attachment list screen (AttachmentList) e.g. delete functionality?

Current behavior: For the moment the MC screen BaseAttachmentList is used to display all necessary attachment information in a list. In this screen, the "Delete" option for attachments is not available. The editing of the screen is limited, no button can be added and only the script triggers "Populate" and "Refresh" can be used.

572

2 years ago

BABPAULSDo Gooder (Customer)

asked in Data Migration

Excel Migration

I’m trying to configure an Excel Migration Job to act on an API that accepts a single attribute, which is a string of keys. I wondered if anyone has had any experience in doing this or something similar.This is the string I get from debug (without the carriage returns) that uses the POSITION_UTIL_API.Modify_Pos method… p0_ VARCHAR2(32000) := 'STRUCT_ID'||chr(31)||'16'||chr(30)|| 'POS_CODE'||chr(31)||'500042162'||chr(30)|| 'VALID_FROM'||chr(31)||'2023-05-22-00.00.00'||chr(30)|| 'VALID_TO'||chr(31)||'9999-12-31-00.00.00'||chr(30)|| 'OLD_POS_CODE'||chr(31)||'500042318'||chr(30)|| 'SUP_POS_CODE'||chr(31)||'500042319'||chr(30);I’ve tried many variations in Excel like replacing the || with & and double-quoting like “’STRUCT_ID’”.

2642

2 years ago

schumacher777Do Gooder (Customer)

asked in Support & Services FAQs and Help

IFS Academy - videos play, then pause and fail to finish...

I got all signed up and figured out which courses I wanted to go through, but when viewing them, they will play about 70% complete, then fail to finish. I thought maybe it was a Chrome issue, so I logged into IFS Academy in Microsoft Edge and still behaved the same way.Has anyone had this experience? Thanks, Michael

1394

2 years ago

Oliver VornhederSidekick (Partner)

asked in Document Management (DocMan)

Report Rules - Check In To Document Management

With the type 'Check In To Document Management' in the report rules it is possible to create a document revision with the report when printing a report. If I configure the Document No in the property list as follows 'DocumentNo=[@CUSTOMER_ORDER_IVC_REP/INVOICE_NO];' the revision is not created. If I omit the DocumentNo property, a new Document No is created each time the report is printed. How can I implement in the report rules that a document revision is created which is revised when the report is printed again?

10533

2 years ago

paul harland

asked in Document Management (DocMan)

CreateAndImportDocument.svc with FTP

Hopefully an easy question to save me (and others) having to test this: Does CreateAndImportDocument.svc work with FTP repository or only database?

933

2 years ago

WalterSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Utilization Statistics

How are the “Utilization Statistics” in a Work Center will be calculated and generated? I can not found a related topic in the documentation.

1562

2 years ago

mkellythegreatDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IEE 404 Error - client.war not found

Hello all,I’m trying to clone a dev instance from one server to another and the new server is failing to create the client.war file when reconfiguring or installing the instance. Currently, we have tried:Cloned the instance, copied the clone to the new server, and ran restore_clone.sh Ran installer.sh and reconfigured the instance Deleted the instance, recreated the instanceI’ve followed the details in this article as well as this article to no avail. The client deployment is completely missing from both the repository and instance folders. Here is the error message that we’re getting in Firefox:I’ve attached the error message that we get in chrome as well.Any help is appreciated.

3925

2 years ago

Furkan ZenginUltimate Hero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Invoice No field on Manual Supplier Invoice for auto numbering

Hi community,I defined a new invoice type and series ID for supplier. Then I assigned the new invoice type to supplier as default invoice type for manual invoice. When I create a new invoice for the supplier, invoice type and series ID are populated from supplier basic data however invoice no field is not read only as expected. See my steps below Define a new series ID Select series ID and click invoice number series button. Enter valid from, start value, end value and next value in detail window. Define a new supplier invoice type and select previously created invoice series ID for definite invoice series ID. Go to supplier master and change default invoice type for Manual to newly created invoice type. Create a new supplier invoice. See that invoice type and series ID info is populated from supplier master. However, invoice no field is not read only as expected. If you manually assign the invoice type for any supplier then the field is read only. Can someone test in reference enviro

2094

2 years ago

ChrisButtersSidekick (Customer)

asked in assyst General

Extracting data from Email Body to Import into Custom Field via assystETM

Can anyone please give me some guidance. Basically what I am trying to is process an email via assystETM to log a ticket against a specific service offering, this service offering will have custom fields which I want to populate with data from the body of the email.So for example I want to take the string after the text Name: from the email body to populate a single string value custom field in my Service Offering form, the field name shortcode is FULLNAME.In my data mapper in assystETM I have added the below The ticket is successfully logging against the correct custom form and service offering, however when I am trying to populate the custom field whatever I am trying is not working and field remains blank. Has anyone done something similar? If so can you please tell me what I am doing wrong and offer a bit of guidance.

902

2 years ago

ELJOSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Invoicing Free of Charge Service

We have an issue where customer orders and customer invoices are not created when trying to invoice a work order. A customer is set up with a service contract with invoice type Free of Charge:And on the Work order invoice type is set to free of charge:We can generate an invoice preview:But no connected customer order is generated. There’s a background job with description “Creating Customer Order for Invoice Preview ID 742.” and status ready, so there are no errors to trance. Could it be that no invoice is generated due to invoice type free of charge? If so, if, for some orders we’d like to charge the customer for a part of the service - is there a way without having to change the Free of charge setting on the service contract? We’d like to be able to do it but it’s not occurring every time. We have IFSAPP10.17.

4618

2 years ago

TecChidaMDo Gooder (Partner)

asked in Finance (Financials)

Employee Payment

Hi,I am testing the Expense sheet process first time. But i stuck in between. Actually i created an Expense Sheet and processed the payment through Employee payment screen. I am ok with the voucher entry for Expense booking but for payment it is hitting the posting type EP2 and not PP1. Also the payment is not available in the sub ledger (Cash Book) as well. Am i missing with any setup?...Can anyone please help me.Thanks in advance.

4314

2 years ago

RaviprasadpremDo Gooder (Partner)

asked in Assets (Asset Management)

SLA elapsed days

Is there a place/screen to find out that if SLA is attached to Work Order/Work Task in Cloud and the same has elapsed in Work Task… Duration of Elapsed days of SLA

1454

2 years ago

ZTC ZTC JGOTAHero (Customer)

asked in Document Management (DocMan)

View Documents from Document Package

Greetings, IFS Community Hope all is well with you.What is the process for enabling the ability to view documents in "Document Package"?Document revisions contain a copy of the documents For example: 1-This is the Document Package. From this page, I would like the user to be able to see it In the Document Revisions section, there is an actual copy of the document. In order to enable the Object Connection Transformation, I follow these steps:Are there any suggestions? Thanks,JL

1605

2 years ago

Laurence DEBRIESidekick (Partner)

asked in Alliance

Activity Date not before - Date not after usage

Hi,Customer wants to user these 2 dates (not before / Not after), and to be able to adjuste them in case of re-scheduling.What is the good use of these 2 dates ? But when we set these 2 dates, then they are then unactive, and can’t be updated. Is there any parameter for that ? How can we update these 2 dates and so the ETA date afterwards ? Thank you

895

2 years ago

m.arifSidekick (Customer)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Sales contract and Project Module

Can someone share a document on how the project module and sales contract work. Basically we are trying to use it for deferred revenue. We have a requirement to comply with IFRS 15. Is there any document on how Project module is linked with Sales contract.

3632

2 years ago

ewanwilsonDo Gooder (Customer)

asked in assyst General

set up workmanager

hi i am hoping someone out in the community can assist with thiswe have recently go assyst in our workplace and we would like to start using work manageri am having issues with setting up the column profiles8 to do according to what i have readthey are located :- administrationsystem parameters its missing a value i do not know what i should put as a value can anyone help thank you ewan wilson

951

2 years ago

NiyomalNHero (Partner)

asked in Data Migration

Custom Object Data Migration issue

I have created a migration job which is used to migrate data into some custom fields in a core table. this included some reference fields as well. I have mapped the objkey for those reference fields and everything seems ok. But when I execute the job, core method get executed and during the execution of the customer method I get the below error. any idea on this ?"ORA-20105: Message.ATTRNOTFOUND: Attribute "SQL" does not exist in message "..."”

3614

2 years ago

HananeSidekick

asked in Insights (Business Reporter and Analysis Models, EOI)

Custom event on customer order

Hello everyone , I need to create a custom event that triggers when the status of the customer order is closed .My problem is that I can’t find state column ( sql column for status ) in the list of column available in customer_order_tab .PS : I can find it in the view but not in the table Does anyone have an idea how to get it ? Thank you in advance.Hanane

1775

2 years ago

arebbeadleHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Print Manager error message An item with the same key has already been added.

I’m getting an error in Print Manager, (An item with the same key has already been added) but the report is still printing. What would cause this? If i print through ‘Order Report’ I don’t get the error. I ger the error if I print using RMB sql action or when I print using an event trigger sql action. It happens now on two different reports with different views. Has anybody else seen this error when printing?Thank you,

74014

2 years ago

petersonlaurieDo Gooder

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Bussiness reporter - Save GUI failing

When trying to save a modified (Prior Published versions already available) Business Reporter Excel report, nothing happens. If tried to Run the report without saving, the following error appears.errorIfs.Application.Br.Core.ErrorHandling.ReportException: Software failure\nUnexpected error at Ifs.Application.ExcelReporter.ReportDesigner.RowColumn.SaveGui() at Ifs.Application.ExcelReporter.ReportDesigner.ReportGridPane.SaveGui() at Ifs.Application.ExcelReporter.ReportDesigner.ReportDesignPane.SaveGui() at Ifs.Application.ExcelReporter.MainWorkbook.PrepareReportExecution() Have already removed the add in and reinstalled/ restarted to try to avoid this error. Other reports seem to save, even the same report with a change like adding an empty sheet makes the save dialog appear. But after working on a sheet I get this error. What is going wrong here? Thanks in advance.

591

2 years ago

BGaitherDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Developer Studio won't save database connection for project

Just installed the latest version IFS Developer Studio, 22.1E.9419 (Build 2023-05-11 10:06). Once installed, I could not open my existing project. I re-cloned the repository and once I did that, it would open the project, but now, it will not save the database connections in the project. I have added and tested them and they are good, but when I close the screen to add them, the database still shows the broken icon:I have downloaded the older version of IFS Developer Studio (21.82.856800), and it works fine. I will add that we are on IFS release 10, update8. Thank you in advance for your help!

1745

2 years ago

Laurence DEBRIESidekick (Partner)

asked in Alliance

Sending or stop sending cust field to mobility

Hi guys, Is anyone can explain how we can send a custom field to mobility (if not dispayed), but futhermore stop sending it to the mobile app ?The reason is that sometimes we have an issue because a custom field sent to the mobile is updated in Back-office. If the technician is off-line, the field is not updated in mobility and when technician is able to rensend data (closed activity for instance), then this custom field is updated from mobility with the wrong value. So we want not to send it anymore. How to do this ? Tnahk you.Laurence ALLIANCE V15.1 Mobile v 15.4.0.6

665

2 years ago

B.EmansDo Gooder (Customer)

asked in Alliance

Alliance 15.4 Employee that have multiple jobs. How to define

Goodmoring all, I’ve got 8 employee in my team that do field work and also work from home. The workload from home is sort of servicedesk job. I’m looking for the best way to make this vissable in the dispatch console. For now we make a private activity to define if the work home or not. Does astea has a better way to make this vissable ? any suggestions ?

561

2 years ago

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