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Apologies for posting here – couldn’t find any other way to contact the appropriate team at Assyst! My company is interested in becoming an integration partner with IFS Assyst. We have a mutual customer who’s requested we implement an integration between our HR automation tool and Assyst, so they can trigger the automatic creation of service desk tickets. We’ve already built similar integrations with other service desk tools (eg Jira), so we have confidence this will be smooth sailing. Could someone please connect me with the right person to discuss a partnership with? My email is kat@dadohr.com

Hello, I newly register https://support.ifsworld.com/ifscecI can see old support cases our company had earlier, but new support case icon is not available to log a new issue. Any reason?Chathuramga

Hello,In which database table can i found the data “Customer Type” : Regards,Pierrick

HelloIn IFS EE, the work breaks selection was not selected automatically per help information address of “This check box is automatically selected if work breaks do exist” during 7/30/2000 to 8/1/2001. please help to check the reason. ThanksSusan  

Hello all,I have a question about adding dosage information to the shop order.  As a lab technician, I create recipes that are being used in production. The dosage information is now stored in a separate excel file, just for the operators. I would like to add this info to the shop order. Is there a field in the inventory part or recipe structure that can be used for this data and that can be shown on the shop order?Thnx in advance.

Greetings, IFS Community. I have a report that works in IFS9 but generates this error below in IFS10. See screenshot below. It only generates when the report contains a bind variable in the SQL. If the bind variable is removed and the DISTINCT values are passed from the Business Segment, the report works correctly. See the Screenshot 2.- Fyi. In the PLSQL Developer IDE tool, the SQL works fine with bind variables using the DB for IFS 10. Keep in mind that the error happens in IFS10 not IFS9. This topic is discussed at the following URL in IFS https://docs.ifs.com/techdocs/Foundation1/050_development/022_user_interface/045_ee_dev/027_apf_development/800_references/020_window_level_activities/660_execute_plsql_methods.htm  Please find below a screenshot that explains the bind variable and the IN. Please note that reports work with the IN but not with the Bind Variable.    Screenshot 2.     Here is the message after click on the view detail.  Ifs.Fnd.FndSystemException: Unexpected error w

Hi Colleagues, Has anyone implemented TT - Transfer using (any) Payment Method/Payment Format available in IFS Standard? I got a requirement to have a Payment Method as “TT”. Any guidance is much appreciated Thank You

Hello CommunityI’m getting an error File format is not valid. when just click Help on Context Pane.It seems to be my Windows installation specific, since i can’t open Help in any IFS EE app (we have 3 different environments). I already deleted all Apps 2.0 folders, nothing helped. Could you give me any tips what to check?IFS10 EE Update 14Client Version 10.5.8.0Server Version 10.14.8.0Error details:Ifs.Fnd.FndSystemException: Explorer: An Unhandled Exception has occurred ---> System.ArgumentException: File format is not valid.   at System.Windows.Forms.RichTextBox.StreamIn(Stream data, Int32 flags)   at System.Windows.Forms.RichTextBox.StreamIn(String str, Int32 flags)   at System.Windows.Forms.RichTextBox.set_Rtf(String value)   at Ifs.Fnd.Explorer.Extenders.HelpManager.HelpManagerPanel.ModifyFontSize(String text, Int32 step)   at Ifs.Fnd.Explorer.Extenders.HelpManager.HelpManagerPanel.SetHelpText(String rtfString)   at Ifs.Fnd.Explorer.Extenders.HelpManager.HelpManagerPanel.Displa

Hi,Is there a way to restrict creating Manual Supplier Invoice for specific type of suppliers using standard functionality?ThanksGaya 

I’ve set up new payment terms in IFS for 60 days from End of month. This appears to be calculating 60 days from invoice date and then pushing out to End of Month, anything dated in June is due on 31st August. Is it possible to calculate End of Month then 60 days, for example anything dated June would be due on 29th Aug (60days from 30th June)?

Hello all, When I try to export to excel my report I am getting the following error - what does this mean please ? 

We are using IFS10 Aurena.  Is it possible to duplicate a standard page, and then modify the new page to give us what we want to do with it?  We need to keep the standard page and have a modified version of the page for all users for a different purpose. We are not able to create a custom page as if we do this the entities on it are not editable.We are not able to do this using a different context of the page as users will require the standard page and the modified standard page. Any options on how to achieve this in our version would be appreciated. ThanksDarren 

I have the following error, when trying to create a Multicompany project reporting rule set up  when I go to the company properties, MCPR_RULE propertry doesn’t exist!  any ideas?  

Hello,I have a requirement to add a checkbox in expense rule called price_unit_eligiblity (SCREEN 1)when it’s not checked ,two other fields in expense sheet should be disabled  (SCREEN 2) I’ve added all the custom fields , but I don’t know how to disable the 2 columns based on the condition mentionned . Thank you in advance,Hanane 

Hello All , While saving a new action event , I get this error message .Does anyone know how to expand the limit ?   Thank you in advance ,Hanane

Hi!Our finance user need add invoices to voucher often. He need select file path almost every time. Is it possible to set a default path (in LAN) or keep the path same as last time?   

Hi,In the documentation in below topic it is mentioned  that the DTD file (GDPDU-01-08-2002.DTD) is delivered by IFS.https://community.ifs.com/finance-financials-42/questions-on-german-localization-gdpdu-8579Does any one know how to generate this file?I can get the data extracts using Audit Interface Assistant. Not sure how to get this DTD file.ThanksGayan  

Hey community members, I have come across an issue when trying to approve my own holiday plan. According to error message I have insufficient access rights. Any ideas where in IFS those rights can be granted or asigned. Thanks!    

Hi,From IFS Cloud, on my second migration job (Migrate Source Data), this error happened :ORA-20124: WorkCenter.FND_ITEM_FORMAT: The value "InfiniteCapacity" has incorrect format for [SCHED_CAPACITY] in Work Center. API recommendation is respected when using InfiniteCapcity, so, what’s wrong ? Thanks for help PS : trying with uppercase et underscore between two words, same error

hi can any one guide me what could be the problem as when i am trying to log into my IFS Academy account and it says Invalid password and when try to Reset it or click on forgot my Password then it shows following error:  

Hi.I would like to know if it’s possible to manage Safety Stock for inventory parts managed via DOP (IFS 10).I’ve tried it configuring the safety stock in Planning Data tab (Inventory Part window) but the MRP doesn’t have in account it to generate the requirements.If it is not possible via Safety Stock, Do I have another alternative?

HI, We would like to create a loop in a checklist. We can do it if the answer list is YES/NO (standard astea answer list) only. WE would like to create a new answer list, and based on the answer to add new lines of the loop. Is that something like that possible  in ASTEA V15.4 ?  

Hi All,I have a question regarding the possibility as to whether there is a possibility to block certain Sales Part for a customer. If so, please let me know.Thank you. 

Hi, how can we remove column chooser RMB access ?

Hello I have been trying to create a relation between all Items to build the CMDB,  although it is available in the Item form I haven’t found a way to do it in bulk  what I need to update Relations  I generated DWM file but there was no file for the relation I have tried to do it through AssystETM with different channels but couldn’t find the fields for relation to link an item to another item I see the relation through “Item Relation” but there is no source and destination on the assyst Resource “Item Relation”AssystETMany idea on how to link it,Thank you in advance for your support