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Hi,We would like to understand if lobby screens are used or not used by users. Is it possible to understand when a user uses a lobby screen last time? Do users use any lobby? Quick Report has a log table. So, we can get this information. However, we need to do this for lobbies.Thanks.

Hi Experts,  Cash transactions prior to a specific date are not visible in automatic transaction matching screen. Those transactions are already matched. But those transactions should be visible once the ‘exclude matched’ check box unticked. I checked in back-end. Transactions are available in back end. This issue was in Apps9 and Recently customer moved to IFS cloud. The same issue exists as it is in cloud also. ** This issue exists for all cash accounts they are using.  Can someone help to resolve this issue? Thanks, in advanced! 

Hi All,I would like to know if the document names in Business Opportunity window can be changed when sending file via email in Aurena.As I see from the Document Revision window, all the documents get downloaded in the format of ‘Document title (Document class-Document No-Document Revision-Document Revision)’. But customer wants to change the naming of the documents in Business Opportunity window to the format of ‘Business Opportunity No-Revision No’.I would like to know if this is feasible just for Business Opportunity window in Aurena?Look forward to hear from you all!Thank you

Hello everyone, We would like to make the absence “Maternity Leave” displayed on the time card details on week-end  for the employees that have a schedule where Saturday and Sunday are non working days.In fact, when we do the set up as “calendar days” for this absence type, The number of days are OK in “absence calendar”  but the absences is not displayed on saturday and sunday on Time Card Details.Version : IFS CloudCould you please help on this topic,Thanks in advance,Caëlla

Hi,As shown in the image 01, this is how it appears in general in aurena, the drop down of the employee information stripe in 'My New Expense sheet’. However, for some users, Company and Employee fields do not appear but the employee field only (image 02). Please explain why and how to get it set as image 01.These employees are connected to the relevant companies and permission sets. Image 01. Image 02 Best Regards,Anne.

Hi all,What are we trying to do?We need to know how to limit a contact user search on a custom field to where the userItem relationship is NOT discontinued and exclude those that are.The backgroundOur objectiveWe are trying to clear down legacy user-item relationship data in our system and avoiding a hard delete where possible.How we are currently set upWe hold our cost centres as CIs and create relationships between these items and our approver’s contact users records. our forms have two fields working in tandem, which cost centre they want to use and which approver to direct the approval to.Dual field screen shot The lookup filters on the budget holder custom field is…select usr.id from usr as usr inner join usr.userItems as usrItems where usrItems.item.shortCode=(@*@$new.W('COST_CENTRE').shortCode@*@) and usr.shortCode <> @*@$new.affectedUser.shortCode@*@Note, this also prevents the affected user from approving their own spend.Why is this not working for us?Because the contact

Our dispatchers use 2 main methods to assign work - the dispatch console, and the service order info page. On the dispatch console, when you attempt to assign an activity to a technician that does not have the required skills to service an activity, an info prompt appears to notify the dispatcher.However, that same validation doesn’t seem to take place when assigning the activity from the service order module. We receive a prompt that “you’re overriding DSE function”, or 'SA already has something scheduled at this time, are you sure”, but not whether or not the technician has the required skills, which is the most important for our use case.Is there a configuration to enable this validation on the service order page? (operating on version 15.1)

Hi,Is there a document about the project management module?

Hello,When I do OOREC transaction and next SOISS transation I have the same cost - it is for example in transactions : 489369 – 489371,BUT when we make an additional transaction it is INVM-ISS and INVM-IN then the cost decreases ?Why cost is changed in the transaction = 649682-697672 ?   Regards,MK

Hello everyone.  I am hoping someone can give me some suggestions for how to resolve this conflict.  Our manufacturing process is a conveyor belt line.  The first machine does task 1 and the product goes down a conveyor to a second machine that performs task 2, then on to the conveyor belt again until it reaches another machine for a 3rd task.  Then further down the conveyor belt the product is packaged at the final work station. We have these set up as operations within our route, and each operation has a unique work center.The production team reports scrap at the operation level to allocate the correct cost at time of scrap.  They also report labor at the operation level and use for productivity measures.  This has worked great for the production team, but our planning team is downloading files and planning outside of IFS.Our planning team would like to be able to schedule within IFS, but they would like to do so using a single bar in either APB or VP, without the spaghetti effect or

hi,its not possible to reopen several workorder at once. IFS allows to reopen one by onehow could it be possible to reopen several workorder at once ?  

In Sweden we have a small number of suppliers that invoice us and have short payment term (some government fees, bank charges etc), for which we are eligible to pay, even though we might feel that the fee is incorrectly calculated (we then have to raise a case with the entity after the fact to have it changed). The pay term can be quite short (10 or 20 days).These invoices sometimes are not approved and authorized in time to be paid on the due date, with significant late payment fees as a result.Is it possible to set up a supplier (for example a government agency like Transportstyrelsen) so that invoices to that supplier will be included in a payment proposal even though it is not finally authorized?

Hi, Is it possible in the Alerts (scheduling) to set alerts for activity status = 307 or 300 or 310 and to display them in the dispatch console. For example if you want to display an alert for activity with status 307 for 1H hour or more than 1 hour ? In our tests, we can’t display alerts in the web dispatch console if the status is “affected” to a SA. Thanks and Regardsanthony

Dear experts, Do we require any kind of loadbalancer setup for IFS Cloud 22R2 Clustering setup as Remote installation.Also can we do the IFS22R2 clustering with 2 Cluster node only? RegardsSujeeth   

Hello all, We are trying to create a form for “check-list” that will automatically be attached to all newly created work orders. Current plan is to have it as a PDF file. However we cannot see any way of making this document automatic show up on all newly created work order? Is there someone who can assist? We are running Apps9 Thank you,Michael

Hi, One of our stores has been closed for a while due to unexpected events and this has a big impact on the demand. I don´t know for how many monts it will be closed. I don´t want this to affect the forecast prognosis. What can I do in Demand Planner to ignore these periods ?Can I just copy the historical forecast to adjusted demand?Or can I use the movable holiday function, or maybe some other function?

I just want to change Character 18, but this goes and changes everything it finds related to Character 18. Org. text  USMCAE*20L080M4D-0000In the example below, the line of code returns the data as follows : USMCAE*2ELE8EM4D-EEEEmust be : USMCAE*20L080M4D-E000 select replace(mx.component_part, substr(mx.component_part, 18, 1), 'E') from prod_structure mx where mx.part_no like '___080___-__-__-___' and mx.component_part like 'US____*___080___-____'

Hello We have many instances where we ship material to our internal companies - the business are trying to avoid having to correct or adjust the IFS transactions with a manual entry to reverse the Material Overhead added to the cost of the purchased part. I have looked using the part specific functionality, but the business does not wish to use alternative parts for this process - All help is very very much appreciated.  Kind RegardsPaula 

Hello, If a make a manual change in PSO and for example I allocate an activity to another resource who doesn’t have the necessary skills, is it possible to have a warning message about the missing skills? Or do you know if there is something similar?Thank you very much. Best regards,Iulia

Found problem with transferring navigator path to Detail (maybe position of path parameter is problem). Open Routing Addresses, Filter one, Click on Detailhttps://pz3urer-dev1.build.ifs.cloud/main/ifsapplications/web/page/RoutingAddresses/RoutingAddressesPage;path=0.1656053651.952849607.2020290864.544168733;$filter=%28contains%28tolower%28AddressName%29,'cnb'%29%29   https://pz3urer-dev1.build.ifs.cloud/main/ifsapplications/web/page/RoutingAddresses/RoutingAddressPage;$filter=AddressName%20eq%20'C_CNB_Currency_Rates';path=0.1656053651.952849607.2020290864.544168733.eyJmIjoiL1BhZ2UiLCJnIjoiUm91dGluZ0FkZHJlc3NlcyIsImkiOiJSb3V0aW5nQWRkcmVzc1BhZ2UiLCJhIjoidmlydHVhbC0xIiwiYiI6IjU0NDE2ODczMyIsImUiOiJSb3V0aW5nIEFkZHJlc3MiLCJoIjoiQWRkcmVzc05hbWUgZXEgJ0NfQ05CX0N1cnJlbmN5X1JhdGVzJyIsIiRmaWx0ZXIiOiJBZGRyZXNzTmFtZSBlcSAnQ19DTkJfQ3VycmVuY3lfUmF0ZXMnIiwiZCI6dHJ1ZSwiYyI6ZmFsc2V9;record=KEFkZHJlc3NOYW1lPSdDX0NOQl9DdXJyZW5jeV9SYXRlcycp     Remove  "unwanted" ;path=0.1656053651.952849607.20202

Hi All,In IFS Cloud when a Supervisor was checking the clocking details of the subordinates who are reporting to him directly has found that the “Clocking” window not only shows the subordinate’s clocking details but all employees’ clocking details are available in the window. Is this a permission Issue? or is this the way this window works?   Regards,Nuwanthika 

We got SP5 installed in our UAT .  created a BI report and it dispays the data correctly in the app. but doesnt send when schedule to send email can someone suggest a work around ?  

I have a user that is unable to login to her IFS account.  She can enter her credentials.  It just hangs after that.  Any suggestions.  I had her clear her ifs cache.  

hi I’ve installed action processor on a windows server ( it’s an upgrade from action processor 1.9.6) , action processor start but on each action i receive the same error : 2023-02-13 16:12:26.036 [error] <0.180.0>@axios_ejb_session_wrapper:log_java_output:530 EJB Wrapper 'assystEJB_wrapper':Exception.2023-02-13 16:12:26.474 [error] <0.189.0>@axios_alua:flush_port_data:265 ALua 'action_processor_alua': Problem encountered when trying to retrieve values for the event <> (action id: 10252885): Exception: java.lang.NullPointerException stack traceback:logic\setup.lua:65: in function 'error'logic\action_processor.lua:400: in function <logic\action_processor.lua:386>(tail call): ?[C]: in function 'xpcall'bridge_support\record_queue.lua:472: in function <bridge_support\record_queue.lua:463>(tail call): ?[C]: in function 'xpcall'logic\action_processor.lua:620: in function <logic\action_processor.lua:585>(tail call): ?(tail call): ? Assyst version is 11.5.3 

Hi all, I work in a Danish machine company called GM and we have been using IFS for a little over a year now. We are currently working and testing the IFS Configurator, to be able to configurate our machines to make it easier for us and our customers. There have been done several tests and our issue right now, is when we make a DOP-order for a machine, the phantom BOM of the machines sub assemblies with the MRP-code “K” isn't visible in the production order. Meaning our production won´t be able to see where all the different parts belong to. We have tried some different things incl. adding a BOM that have a MRP-Code “K”  to the order, which came out as It should. - Also if the BOM is with a MRP-code “P” it will also come out correct, BUT we have run in to problem with the “P” MRP-code, so we don´t want to use that on. My questions is therefore, what can we do to fix the above issue? - we want to use the MRP-Code “K” and we want them to shown in the order when adding a DOP-order in our