Skip to main content

Our contract manager cancelled the wrong Customer Contract. Can we re-activate that Cancelled Customer Contract?

Hi Piet,

We do not have functionality to revert the cancellation of a customer contract.  There are several things that may occur with the cancellation process:

  • Contract End date is set to date of cancellation
  • Contact Line end dates is set to date of cancellation
  • Pricing is adjusted for contract lines (or contract if a fixed price)
  • Billing Schedules are removed / price of last valid date is adjusted
  • PM Schedule are removed
  • Revenue Recognition is update and future revrec is removed.

You may be better served by creating a new contract instead. Reversing contract cancellation can be fairly complicated.

 


Reply