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We have been using BRES for a few months now but it’s been quite slow recently. IFS Apps 10 update 12 (Soon to be Update 19)When we restarted it we noticed 4 reports started straight away but they never finish.BRES LogI found the reports on the BRES Report Queue but I can’t delete them.BRES Report Queue Can anyone tell me how I can clear these reports from the queue?Currently no other reports can run.ThanksPaul

Hello, Currently, there is a field on the Supplier for Purchase Part page called “discount %”. It is set to mandatory from the get-go, but it also automatically defaults to zero, so the mandatory setting is a bit useless since it will never not have a value unless you delete the zero. Is there any way I can remove this zero from defaulting onto the field so we can make sure users are entering the correct value? I would normally create a workflow to do this but since this is before the part is created, it doesn’t seem like it would work. Thanks,Bryan  

It looks like we’ve added a new “standard” Document Class to our database.  Now I see that we have INVOICE and DISCO DOC and its definition says it is Attachments related to Historical Record.What historical record is this referring to?  How is it intergrated into the system?  How does it work?ThanksPatrick

I have added below query and not able to add syncpolicy and offlinequery to the query declartion as i am getting the error “Rule/Property deprecated from target version 23R1 Onwards”query CNonMegaAssignments {   from = "Mobile_Work_Order";   where = "UPPER(Jt_Task_Api.get_c_call_id(task_seq)) not like UPPER('Mega%')";   keys = WoNo, TaskSeq, ExecutionInstanceSeq;   attribute TaskSeq Number;   attribute ExecutionInstanceSeq Number;   attribute CCallId Text {      fetch = "Jt_Task_Api.get_c_call_id(task_seq)";   }}If i try to use above query then i am not getting the data in mobile but getting the data in cloud mobile screen@Yasas Kasthuriarachchi @James Ashmore @Rukmal Fernando @Uthpala 

Hi All, I was able to successfully POST a new sales group using Postman. Now, I am attempting to achieve the same using a file.Integration API used is follows: This involves placing a JSON file into FTP IN, fetching it through custom routing, and finally directing it to a routing address that calls the same action type projection.When I perform this process in the CORE system, I encounter the following errorExecutionException from Sender thread Caused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Exception while sending data Caused by: org.json.simple.parser.ParseException: null Have you encountered this issue before?

Hi, We are trying to add a multi-select custom field in MWO but the field only allows for selecting a single value in MWO. The field allows multi-select in Enterprise explorer. Any suggestion on how to make the field multi-select in MWO? 

Dear Community,we have a new IFS Cloud 23R1 implementation, and we have to add thousands of files to DMS, Repository Type = File Storage.Which is the best way to do that?We’ve tried to update the EDM_FILE_TAB and to put the files manually in the docman folder, but it doesn’t work.Thanks for your feedback!BRTheo 

Hi Team, Please let me know, whether there are any automatic mechanism for creating part disposition, in our case in mobile created one part disposition but in FSM after some time part disposition duplication created even task is not completed. Note: while duplication creation of part disposition, from mobile part disposition record not synched with DB, it was waiting or ready

After installing UPD18, all .trs files are available in both the installation files and the IEE application, but lobby translations have stopped working while other translations remain functional. Have you or anyone you know experienced a similar issue? If so, what steps were taken to resolve the problem?

Hi, Running the french version, I have an issue as soon as I click on the “SA selection”.Screen freezes and no answer : It’s OK running the english version, but customer do use french.What can we do ? Can you fix it ? BR ALLIANCE V15.4 Web mode.

Based on the available information about the intrastat report for FranceI could find the following from Deloitte. It states that a Regime Code should be provided. Problem is that I cannot find back in IFS this code?  (Source: https://www2.deloitte.com/content/dam/Deloitte/be/Documents/tax/Deloitte%20Global%20Tax%20Center%20Europe%20-%20Intrastat%20Guide%2022.pdf)Also in the docs its not stated as mandatory, only thing I can find is the Nature of transaction but that looks different?  Does anyone know how to get IFS to provide a correct intrastat report with the Regime code on it?@Martin Falkenau  @Linda Loeffler 

Hi Team,We have a service order which is in rejected status. But client wants it to be invoiced now.Is there any way we can roll back SV from rejected status and then invoice it?Let us know of any process that may help in this situation, so that we will provide the service requested by the client. 

We have a situation where we will prepare orders and deliver them in IFS, but then the carrier fails to show up to actually pick up the order.  This causes an issue because AP has to wait for manual confirmation from our shipping area that the truck has actually picked up all of the shipments before they can create an invoice. Is there something in IFS that allow shipping to confirm that the order has actually been picked up?

Hi, we use V15.4.Occasionally, we have users that accidentally create duplicate Installed Items and by the time we discover the duplication, both versions have history.Is there any way we could link or combine these installed items into just one, without losing the history of either?Thanks, Chris

Hi Team,Astea mobile Customizer not working.Site is up and running but receiving errors. Errors in browser console:1) Failed to load resource: 500 (http://server_fqdn/asteamobilecustomizer/api/locale/getLocale?lang=en-US&part=portal)2) Failed to load resource: 500 (http://server_fqdn/asteamobilecustomizer/api/security/account)After clicking OK Button, we get a continuous loading screen. Any suggestion or advice to resolve the issue will be appreciated.​​​​​​​

Hello all, Hoping someone can help with this.  I am trying to schedule a quick report so the first thing I do is create the ‘Application server task’.  However when I save and RMB I get the following :I select yes, then get the following:How can I resolve this issue please ?

Hi Guys,I tried everything I’ve been able to find and yet, not been able to show the SUPPLIER INVOICE WORKFLOW tab, at COMPANY-->INVOICE. Anybody can help me?  Thanks,Gianni Neves

In the Time Registration screen, when I select Shop Order and choose an operation from the LOV, I noticed that I cannot find any operations that are in ‘Parked’ status. Is there a way to populate those shop order operations? Even when I search for a specific Shop Order # that has an operation in Parked status - no data is being found. 

We need to reprint the “Additional Invoice With QR Code”.With Order Report, no parameter is showing up.Reprint from customer invoice only proposes the Invoice layout, not the QR.Thank you for any feedback!IFS10 Update 11Regards Martina

Hi,Can anyone tell me the name of the slider called “Accepted by Customer” in the Resolve screen of a Service Order please?  We’d like to hide that for some Security Setup but I am struggling to find how it is identified.  Seemed like it might be “is_accepted” but I think I am missing a prefix or such.  

Before I issue a ticket to investigate as a bug, I wanted to see if there is something we are missing are do not have turned on. I am looking to the change a PR status and based on the ‘Change Status’ user manual options, I should have visibility of and ability to select a status greater than the current status. Currently, I have no options to choose from. Thanks, SeanUser Manual:PR: 

Hi….again!This issue relates directly to the post below…We have the Send Dispatch Advice Automatically set on for all our sites, for inter-company orders. Yet when the order is delivered, the Dispatch Advice Sent box remains saying No….screenshot below.. As mentioned, the slider is ticked on the site to send the advice automatically…. We can send the advice manually but find it a tad annoying that in our config environment this was working perfectly. Has anybody had anything similar occur??? Many thanks.

We recently performed a reconfigure on our middleware server to apply a new security certificate.Since then, our clients display a warning message when printing a quick report.  It says “Client has requested to run in invalid local ‘en-US’.  English, ‘en-US’ will be used instead.  Correct your Locale Setting.You can click OK on this message and the quick report comes up and it can be printed.  We do not use IFS Print agents.  It also doesn’t come up for everyone, sometimes if you restart IFS it goes away.Has anyone else got this warning before? 

Hi everyone, I am facing issue When trying to approve time, the team are receiving the message "Access denied. You cannot authorize records within Time Pers Diary logical unit" for some employee records. any idea how to resolve this one? thanks in advancePlease note the screenshots have been edited to remove personal information that must not be shared - Community Manager

Hello,Is there a possibility to set the MWO to have a fixed signature from the engineer? So the engineer doesn’t have to sign every single time they complete a Work Order?Thank you,Michael