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Dear Community,We had to update the IFS application with a new database connection details.So we deleted the instance using installer and the created a new instance.After creating the new instance i just noticed that the inventory.xml file doesn’t contain record of middleware mws and http oracle homes.I think I need to execute  below scripts to attach Oracle Homes.\\<IFS_HOME>\mw_home\mws\oui\bin\attachHome.cmd\\<IFS_HOME>\mw_home\http\oui\bin\attachHome.cmd Would it be possible to know whether it is normal to not to create those records in inventory.xml when creating a new instance from installer.Do we need to run the scripts to create those missing lines of the inventory.xml after each new instance creation.We would highly appreciate your comments on this.Thank you in Advance. 

I am trying to put together a data source where the column count only shows me results greater than 1. How can I do this?

Community, Can IFS handle below scenario? A puchased package parts, on purchase order line, enter only the top package part no, then system will auto fill all the children parts into the purchase order line orsystem will take care all the children parts as what it does for Sales Package Part? Thank you.

Hello everyone,I created a Toggle Button within an entity called “ManufPartAttribute” and another Toggle Button in another entity called “ShopOrd”. So now I want both to be in sync.  In other words, when the first Toggle Button is active the second one moved to active status also and visa versa. We use IFS Cloud.Is there any way to do this?Regards,

Hi, I have a standard page Posting Control Details with control types. I created new control type in database 'CMEE1':  The problem is that when creating a new record, the list of values is not available: If I turn on the page designer, the list of values for this column is available:  Why is the list of values for this column not available in the standard view (when the page designer is closed)?

How can I update the default (*) routing from a set of alternates?   For example, I have a new machine which is now the preferred manufacturing route.  The old machine is still in use and is a valid routing, so I won’t retire this routing and up rev.  I’ll create an alternate routing for the new machine at the current rev, but I want to make this my default.   Using IFS V9

Hi,I would like to run this use case : 1/ Create a prospect (a person)2/ Create a Customer (not active)3/ Create a Quote Contract4/ Add New OOS (Installed item) to the contract5/ Send the quote to the customer for Validation.Is it possible to define a contract quotation as an opportunity  ? (or opportunity are only for sales order)A sale or installation is not needed, because, the installed item is already on the customer site.The customer only want a contract quotation to change his current service provider to a new one who will manage the maintenance for installed items. Thanks and regards antony

Is it possible to remove time from date parameters?I see the ability to change this in System Parameters/Event Management. Would this take out the time from our dates if I changed it here? We do not want to choose or see the time when selecting dates. 

Hello, everyone!Is anyone familiar with IFS Cloud 21R2's digital signature feature in Document Management?I was trying the below steps to setup the digital signature.Created a new document using the above document class with the document number DS_<USERNAME>, where <USERNAME> will be the name of the IFS User. Added a new custom event action to the system defined event “DOCUMENT_APPROVED”. Added a Keystore with self-signed certificate  When approving the document, it created an application message with message function “DOCMAN_DIG_SIGN”The application message is keep failing even though the input data is passing properly.DOCMAN_DIG_SIGN.jsonThe history is getting updated in the document revision even though the signature has not been attached to the pdf.I hope somebody can give us a word of advice on this matter.@deshan.ekanayake @Mathias Dahl Your help is much appreciated.Thanks

HiI have a client who add a new tax code.  The tax code is not populating in the automatic tax proposal.  Is there a step that they are missing?Barbara

We had a power outage yesterday due to a storm.  We had to shut down all of our servers.  I just noticed that the Alliance process flow named ASTEA_CleanupLocks has not been running for a while.  I tried to restart it but received the following error message.I am seeing a large number of records in the ap_lock table.  Questions: Does this process flow clear old locks and should it always be enabled? Does this work with v15.4 SU2 Is there other methods of clearing old locks?

Hi all,I am able to login with IFSAPP user to the Report Designer.I have full permissions but can’t login there.Do I need any special permissions? 

This is on IFS cloud installation for 23R1main_config.json is as below.                "Linuxhost":  "10.1.1.11",                "Dns":  "8.8.8.8 10.1.2.4 10.1.2.5",                "MaxVMRebootWaitSecs":  1200,                "IFSCloudNamespace":  "xxxxxxxxxxxx",                "FirewallPorts": "",                "ManagementServerIP": "10.1.1.12",                "PodCidrRange": "192.168.0.0/16",                "LocalNetworkIpRange": "10.1.1.0/24",                "LoadBalancerPrivateIP":  ""After executing main.ps1, 5 pods for ifs-ingress are not available. That is when I issue, kubectl get pods -A, those are not available.Unavailable pods,linkerd-proxy-injector-linkerd-destination-linkerd-identity-ingress-ingress-nginx-defaultbackend-ingress-ingress-nginx-controllerThere are no errors at ifsremote\ifsroot\logs\main-script\Install-IfsIngress\Install-IfsIngress.logAlso no errors if I issue command .\main.ps1 or .\main.ps1  -resource  'INGRESS'Available pods areNAMESPACE     NAME        

Hi FSM experts, I’m facing an issue where I cannot update a record using an alias table. I’m using PERSON2 FSM alias table and when I try to update the mobile number field it is not saving the value, neither it gives any error messages. Appriciate any help Kind regards,Anupama Nagahawatta

Hi,Is there any possiblity to duplicate the exisiting dataset, will it copy al the resources, shift details, Rota Assigned to each field technicians.. Regards,Shiyaz

Community,Would like to know where to set up voucher type linked to AFP? AFP voucher type is already set up in the system. when submitting the AFP, the voucher type is just not showing up, nor in the drop down list. 

Hello,For specific advance invoices that come from our online store processing, we’d like that these invoices get automatically set to “PostedAuth”. Since this can be done by having those invoices print off automatically, I tried to create a workflow to grab the wanted invoice when one has been created via an event action, but whenever I attempt to call the Projection “CustomerOrderInvoiceHandling” with the call “CustomerOrderInvHead_PrintInvoice(NcfReference):ReportResultStruc” I get the following error ORA-00034: cannot ROLLBACK in current PL/SQL session ORA-06512: at "IFSAPP.CUSTOMER_ORDER_INV_HEAD_API", line 3139 ORA-00034: cannot SET SAVEPOINT in current PL/SQL session ORA-06512: at "IFSAPP.CUSTOMER_ORDER_INV_HEAD_API", line 2781 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_INV_HEAD_API", line 3175 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_INV_HEAD_API", line 3180 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_FLOW_API", line 6610 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_FLOW_API", line 2488 ORA-06512: at "

Hello All, I am hoping someone can help.I am trying to create Dynamic tasks in a process which are triggered upon the CSG of the parent event. I have so far tried:if($new.parentEvent.csgShortCode = "ABA_CSG","ABA_CSG",if($new.parentEvent.csgShortCode = "SBA_CSG","SBA_CSG",$NO_VALUE )) if($new.parentEvent.csg.ShortCode = "ABA_CSG","ABA_CSG",if($new.parentEvent.csg.ShortCode = "SBA_CSG","SBA_CSG",$NO_VALUE )) if($new.parentEvent.csg.shortCode = "ABA_CSG","ABA_CSG",if($new.parentEvent.csg.shortCode = "SBA_CSG","SBA_CSG",$NO_VALUE )) if($new.parentEvent.CsgShortCode = "ABA_CSG","ABA_CSG",if($new.parentEvent.CsgShortCode = "SBA_CSG","SBA_CSG",$NO_VALUE )) if($new.parentEvent.Csg.ShortCode = "ABA_CSG","ABA_CSG",if($new.parentEvent.Csg.ShortCode = "SBA_CSG","SBA_CSG",$NO_VALUE )) Has anyone done something like this before, if so can you please help!!!!

Hi All!We runned into a Purchase Requisition with an duedate which we could not understand.Hope someone in the community can help explain this.It seems somehow that MRP is not creating an requisition with dueadate earlier than an already existing Purchase Order.This is the scenario step by step:We had an customer order(-5902), which was placed well ahead. And we ordered the parts for that order, also well ahead. (duedate 15-5-2024, And Purchase Order-57 was created, also duedate 15-05) well ahead order placed, and PO released (MRP executed) So far as expectedLater, another customer ordered the same part. (Customer order -5903)This wanted date was before that ‘well ahead’order.’(Duedate 13-02-2024)The leadtime for the inventory part is 1 day. second Customer Order placed, MRP not yet executedso far as expectednow we expected that running MRP will create an Purchase requisition with duedate 13-02-2024.MRP for part settingsBut.. an Purchase requisition with the same duedate as the other p

Hi,With the new update (1.0.7) for IFS Notify Me 10. I can't use the application. It shows an error "Download IFS Account Manager to use with your IFS account". The Account Manager application is already installed on my device. I removed both IFS Notify Me 10 and Account Manager. Then, I installed them. Still shows the same error. Can you help me? Regards,Hasan

Hi,we ‘ve upgrade our Apps 10 to Ifs Cloud for test.We can connect the Middle Tier Server and open the landing-page. After clicking “Open IFS Cloud” we becomes an “401 -  Authorization  Required”What is the problem?Regards Thomas

After the installation of HF29 over HF24  we are getting below error for GIS service. Astea Environment:Logged user: Instance Name: Astea.Gis.ServiceProfile Name: Generic error while trying to initiate travel manager. ready state=Ready. service has been stopped. Do we need to update anything in the configuration manager in profile?

Hi, I would like to setup an event to notify a supervisor when one of their assigned employees enters an absence request.  I have enabled the four standard IFS events below but in my testing none of the events are triggered when the employee enters an absence request. From Aurena, the supervisor can see the employee’s absence request using the Manager’s Services Lobby in Aurena so we feel as the basic data setup is correct.  Does anyone know if one of these events should be triggered or is this even possible using only a standard event?  For reference we are using APPS 10 UD12.  Thank you.

Hi I need to restrict the length of Address1 to 30 characters due to restriction when passing data to myTNT. I think this is possible by editing the address layout per country but cant find where. Address Presentation windows just changes the display size of the fields in the address popup but doesn’t change how many characters can be entered. The Address Setup per Country window also doesnt seem to offer this facility. Is it possibe? Many thanks!

Hi,I am trying to use the IFS SOAP Gateway with JSON format in IFS Cloud 23R1, however I am struggling to set the Application Message Header attributes correctly. Using XML format I am able to send the Header values (Sender/Receiver/Type/Function) as part of the Header in the SOAP_IFS envelope: Using JSON format it does not matter what I send the application message in IFS is created without the Header attributesThe above JSON is pure guess as I don`t know how IFS expect the Header attributes to be sent. I tried a few variations including purely converting the prior XML to JSON but had no luck. Unfortunately, the IFS Docs does not have an example for JSON format, it only has it for XML.SOAP Gateway - Technical Documentation For IFS CloudUnderstanding SOAP_IFS - Technical Documentation For IFS CloudAlso Rest API calls with JSON is not an option in this specific scenario as I want to use IFS Connect to queue/route the messages. So question is: How these Header attributes can be set when