Solved

13013 Topics

bskallerudHero (Customer)

We are in a situation where we have loads of contract templates (well over a hundred), and we wonder if there is a clever way to disable unwanted templates. As we cannot delete templates used, this would be very helpful

452

2 years ago

InADaysWork

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Scheduling Workbench Link in Lobby to PSO

In an FSM Lobby element we need users to be able to utilize the FSM Scheduling Workbench link to go directly into PSO as they do from clicking the link in FSM. Have tried various link values for the Lobby data but keeps stopping at the PSO logon screen. Would someone please pass along the correct info for that link, assuming Custom URL and link details. Thanks

452

2 years ago

PDesrumauxSidekick (Customer)

asked in Alliance

History in Mobile Edge

Can we disable the option to search History for Work Order in the Histoy module on Mobile Edge 15.4.8.0 ?We don’t want our engineer to search on open orders other then for the own orders where they can check the history in the Site Details. Can we configure to remove “Work Order” from the selection list ?

572

2 years ago

bskallerudHero (Customer)

asked in Alliance

Customers with alerts - v15.4

Hi allMy backoffice team have asked if there is a way to find all customers with active alerts. From what I can see, this is not visible except looking at the attachements on the customer. Any easy way to find this? Or will I need to create a SQL-script?

745

2 years ago

roshanga1Do Gooder (Partner)

asked in Supply Chain

Access issue

Hi, I'm getting an access forbidden issue when trying to add a field from page designer on the purchase order line tab. please see the error below. error comes even if I,m trying to add a core field from the page designer. Any ideas?ThanksRoshanga

711

2 years ago

AndryisSidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Issues on PO line order

Hi All!I’ve created a purch order with three command lines. The first line is Part A. Le second line is PART B. The third line is PART A. This order is related to the delivery date.Once released, the order of line changes as folowwing : Line 1 Part A, Line 2 PART A and Line thrree PART B.How can I fix this issue.Thanks to all input on this subject

1331

2 years ago

AndryisSidekick (Partner)

asked in Supply Chain

Calendar in external transport field when i create a PO

Hi All!When I create a PO, how to setup the calendar showing in the field “external transport calendar”?Your advices are welcome.

1262

2 years ago

reitzben11Do Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Lot Batch Master - Aurena

Does the Lot Batch Master screen still exist in Aurena? If so, is it called something different or can someone provide the projection name? Thanks!

601

2 years ago

imharshit003

asked in Distribution (CRM, Commerce)

cancel pick list

Any option to cancel pick list in Apps 9 for sales order being used in connection with shipment.

7562

2 years ago

skgurram

asked in Finance (Financials)

Voucher Approvals not refreshing approvers after update

This is regarding voucher approval workflow in IFS10 UPD8.When the workflow is being setup and the voucher is prepared, the approvers/approval groups are being fetched correctly.However, after the approvers are fetched in the voucher approval, there is a possibility for the voucher preparer user to change the amounts in the voucher postings.This doesn’t refresh the approvers under the voucher approval tab and the old approvers from the workflow doesn’t have the relevant limits to approve the voucher. We are not expecting to provide the access to manually modify the approvers to the end users.Is there any way without a custom event/customization to fetch the approvers again to the vouchers. (Perhaps something similar to Fetch Authorization Rule at Purchase Order)

1783

2 years ago

Chamaka WimalarathneHero (Partner)

asked in Distribution (CRM, Commerce)

Getting more activity types in business activity window 23R1

In 23R1 business activity window , under activity type we can only see meeting and task . how can i activate the rest . what is the window to activate the rest .

1123

2 years ago

AnnaSidekick (Customer)

asked in Finance (Financials)

Mixed Payments in Aurena (New Payment On Account IEE Checkbox on Customer Payments)

We are moving our Accounting department to Aurena and we have come to terms with the fact that we’re losing the “Customer Payments” screen and instead are going to enter “Mixed Payments” now. I agree that it makes sense to have one screen for Payments in IFS. This said, we have a specific scenario that we don’t see covered with this screen. Sometimes a customer will pay ahead without an invoice number, so it’s just a credit on their account. There is a checkbox on the Customer Payment > Transactions that says “New Payment On Account”. How would we do this same functionality using Mixed Payments? We don’t see a column for “New Payment on Account” on the Mixed Payments screen in Aurena.

40810

2 years ago

ChristopheSidekick (Partner)

asked in Alliance

Sort in the web portal qbe screen

Hello(15.4SU5) When you click on a qbe column to sort the result and then you remove the column of your view, the results are still sorted by the “hidden” column . It could then be difficult to find the hidden column to remove the sort. Do you know if there is a trick here ? if no could this “issue” could be considered as a bug ?Thanks for your feedback

562

2 years ago

athobieSidekick (Partner)

asked in Alliance

Customer Center : Customer creation with managing a Formula

Hello, I would like to know if we could manage a formula when we create a customer like we can (if i don't make a mistake ?) for a contract template.For example : In creation the ID of the customer could begin by 400 or 600 or 300 depending on a classification. Thanks and Regards anthony

611

2 years ago

gkaaihue

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Export Modelling Data in PSO

Is there a way to export our modelling ARP files via REST api or other way outside of clicking Export on the modelling dataset in the UI.

991

2 years ago

LevSupunSSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

PLUGIN EXCEPTION:ifs.fnd.base.SystemException: PluginExecute Failed. OutputBinary falied printer is null- zebra printer label issue

Hi All,One of our customer needs to setup Zebra printer to print labels.Customer use ifs application 10 update 14 version. Before setup physical printer, we installed clawPDF(Open Source virtual PDF printer for Windows) and tried . But we got below error every time when we print a report PLUGIN EXCEPTION:ifs.fnd.base.SystemException: PluginExecute Failed. OutputBinary falied printer is nullHere i attached ifs-printagent-config filewe used both .net and java print agents. but the same error occurred for both PA.here I attached ifs-spooler-config details as wellCan you check and kindly give me an answer Thank YouSaradha

72411

2 years ago

Anupa ArachchigeSidekick (Employee)

asked in Distribution (CRM, Commerce)

Sales Charge auto-assigned in Customer Orders based on Delivery Terms

The customer has the below query.Can we auto-assign a Sales Charge in a Customer Order based on the customer and their delivery terms? In the Customer > Order > Charges window, we can set Charges to be automatically assigned to the order. How about if we only want Customer Orders with PICKUP Delivery terms to have this Sales Charge?

1862

2 years ago

desilvasachithaHero (Partner)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Error - Deleting a Project in "Started" Status

Hello Community,I’m working in Apps 10 Aurena, where I’m experiencing the following issue. I am trying to delete a Project in “Started” status, I have already deleted all the “Sub Project Structures” prior to attempting the Project Deletion via Project Definition > “Delete Project” command. However, following error message is thrown and i cannot proceed. Assuming that I could get rid of the former error, I tried deleting the “Site” connection to Project, in “Project Definition” > “Site”, but the same error gets thrown there as well. Please correct me if I'm wrong here but as far as I know, I cannot revert the status back to “Approved” nor to “Initialized” from “Started” functionally. Hence, I would be really grateful, if someone can help me out here to see if there is a workaround or perhaps point out steps I am missing in the deletion process.P.S. I just don’t want to change the status using a data script just yet as this issue is happening in client’s PROD environment.Thanks!Sa

1802

2 years ago

ChrisButtersSidekick (Customer)

asked in assyst Reporting

How to Identify Where a Ticket is Assigned to at the Point of Breaching SLA

Hello All, Has anybody before been able to using SQL identify where a ticket is assigned (SVD) to at the point when the ticket has breached?If so would you be kind enough to share this with me

1361

2 years ago

First EmployeeSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Only applicable operations visible in Time Clock

Hi, We like that if a users identifies himself on the shop floor timeclock, only operations that are applicable to his labour class are visible. Is that possible? Currently, everything is visible which doesn’t make sense. We only need operations for the labour class that the operator is in. Thank you!

762

2 years ago

indmlkSidekick (Employee)

asked in Assets (Asset Management)

Can we add a Functional object as a Superior SM Object in CO

Is it possible to add a Functional Object ID as a Superior SM Object , in Customer order line?My requirement is, I need to create a Serial object when delivering customer order and that serial object should be connected as a child object under a predefined Functional object.When Im trying the flow, I cannot see functional objects appeared in LOV of the Superior SM Object field.It shows only the already delivered serial objects for the same customer in LOV.Even when I create a new serial object by duplicating the previous serial object which was shown in the lov, still that doesn't appear in the LOV.Can anyone explain the behavior.Thanks in Advance!

1022

2 years ago

Firdosh MalesariaSidekick (Customer)

asked in Alliance

specify a value for the accounting indicator field

The user has created the service order and now once user clicks on the ‘Invoice’ button in “Resolve” window user is getting alert “specify a value for the accounting indicator field”. Could you please guide us where we need to provide accounting indicator?

732

2 years ago

CKOppBoxHero (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PSO : When manual Schedule to validate Skills

Hi Team,We are looking at some mechanism to understand the violations happening when manually dragging activity to a technician.Examples: Technician doesn’t have the skill, but the Scheduler manually drags the task on the technician & Fixes the Resource. But, as a scheduler, they wouldn’t know the violation of skills. Is there anyway configuration or mechanism to highlight this to the user to see violation.

962

2 years ago

shitanshu sharanSidekick (Partner)

asked in Service (Touch Apps, MWO, MRO)

Print job status waiting

Hi, We have IFSAPP9 in which we are facing issue with print jobs, the status of jobs are waiting. We have tried cleaning and print service restart but didn’t worked. Please guide how to troubleshoot. Thanks Shitanshu Sharan

387312

2 years ago

wheelerjukDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error on newly built system from cloned Database

Has anyone seen this error before it’s appearing when populating on the customer screen.Ifs.Fnd.FndSystemException: Explorer: An Unhandled Exception has occurred ---> Ifs.Fnd.FndSystemException: Internal error in PLSQLEnumeration.Unpack! Number of DB values do not match the number of CLIENT values for IFndPLSQLEnumeration 'ActiveInactive'. at Ifs.Fnd.Explorer.Extenders.PLSQLEnumeration.FndPLSQLEnumeration.Unpack(String packedEnumeration) at Ifs.Fnd.Explorer.Extenders.PLSQLEnumeration.FndPLSQLEnumeration.RetrieveEnumerations(String[] names) at Ifs.Fnd.Explorer.Extenders.PLSQLEnumeration.FndPLSQLEnumeration.GetMulti(String[] names) at Ifs.Fnd.Explorer.Extenders.PLSQLEnumeration.FndPLSQLEnumeration.Get(String name) at Ifs.Fnd.Explorer.Interfaces.FndColumnInfo.get_EnumerationItems() at Ifs.Fnd.ApplicationForms.ConditionalFieldsActionEngine.GetEnumerationItems(String viewName, String columnName) at Ifs.Fnd.ApplicationForms.ConditionalFieldsActionEngine.SetAllValues(String vie

721

2 years ago

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