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Hi All,

Need your kind advice

My organization is using IFS version 8

We have an issue with supplier check payment. User already create a supplier check payment using below screen. However after that they mistakenly deleted the supplier check transaction


They have made the payment on 9/2/2024 and match it with the supplier invoice. However since they mistakenly deleted the supplier check transaction, transaction on 9/2/2024 missing Cash Supplier Check payment type. Below is for your reference

Right now, user tried to create new supplier check payment for this which they can but they cannot match it with invoice since the supplier invoice already matched with previous (deleted) supplier check payment.

Can anyone help to advice how we can fix this or suggest a workaround on this?

Below is additional information on supplier invoice for this payment

 

HOW did they delete the “Supplier Check Transaction”?

They mistakenly click F7 button on the keyboard. This has caused them unable to cashed the supplier check

Hi All,

 

FYI, this issue is now resolved. We have performed Data repair by adding the missing supplier check transaction from the backend. 

 

Thanks

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