Solved

in mWO Service, with a Workflow Configuration Type Work Task, we are able to report time for tools and complete the assignment for the Tool.  I am not seeing similar functionality if the Workflow Configuration type Configured Work Task.  Do we know if this is a bug or just missing functionality coming in a later release?

Hi,My client is considering to use only Qualifcation Profiles as a first step, since it requires substantial effort and time to harmonize all jobs on a global level.At this point I am trying to find possible disadvantages not using the jobs. As of now, I can see the Job Analysis cannot be used and the Aggregate Gap Analysis (for comparison) might be restricted.Appart from this, do you see any other points to take into consideration? Any help or shared experience is highly appreciated :) KR,Anny

 While implementation work proceeds the customer has been in touch to say that they are unable to connect to REST apis using both Boomi and Postman Web Apps. Using an installed Postman client on their PCs, they are able to connect ok, Hence it only appears to happen when connecting from a web client. Kindly share your thoughts on how to  tackle this issue.This is the error they receive from the Boomi Web App: This is the error they receive from Postman Web App:  Best regardsUdanee 

Is it possible to change the date format to not include time? For example we are trying to change the “Planned Start Date” for a task so that it only requires a data not a date and time.

according to technical document, IFS Cloud is still support CSV plugin for order report. But when we create a rpl file with csv as output file extension. The output is a excel file other than CSV. is it a bug in IFS Cloud? when we use same rpl file, it works fine in IFS 10 version.  

Hello, Is it possible to set up a work schedule of consecutive 3  12 hour days while reporting 40 hours to payroll?Thanks, Troy

Southwest Airlines is interested in understanding how other operators setup tool kits in Maintenix and provide visibility to batch tools that are included in these kits.  We set up Tool kits as assemblies since Maintenix does not have tool kitting capability, and an assembly approach was the best choice provided by IFS at the time.  Tool kits WILL show serialized tools as children of kits, however batched “TOOLS” i.e. sockets, extensions, etc. are NOT showing in kits because they are issued out of stock to be put into the kit.  Batched inventory is never shown as installed on assemblies.The issue we are having is that Technicians do not have visibility to inventory that is contained in these kits.  We often have to AOG parts, when in reality the inventory was in kits that were in stock.  Southwest Airlines is curious how other operators are managing this gap in functionality.  We are at creating an external database to track the batch parts contained in a tool kit, but this is not idea

In 23R1, I see that the Dataset screen has a tab at the bottom for parameters, but it is not enabled to add rows in the customer’s environments.  How is the entry of new rows enabled?  The customer wants to enable url links to IFS Cloud pages directly from the scheduling workbench, and I’ve told that this is where it can be done.  Is there documentation about this feature?  

Hello,I’m in 23R1, it is a new database for us.  I’m trying to use Page Designer but when I save, I get a message the system gives me this message:Your system administrator has not granted permission to complete that action.Does anyone know what permission it is that I need to be granted?  Thank you.Patrick

Hi Experts,I appreciate your assistance on the below error that I am facing with.When I try to attach a Document to a manual supplier I get the below error.“Error - IFS Applications---------------------------You can not connect documents of class  toOffshore employees.”Any idea to resolve it?Thank you.

Hi ExpertsI have in App10 update 15 a wierd behaviour. when i Print the reminder the system somethimes fetches the wrong title. Below you see a invoice which is on level 1 and gets the Titel “Letzte Mahnung”.if i check the reminder template translation title is should come “Zahlungserinnerung” but in this case the system fetched for the invoice level 1 the Reminder Title from Level 3 funny thing is that the reminder text is correct thoughI also checkt that the customer has defined in the customer data the correct template 1 does anyone has an idea what the issue is?

When we import IFS e-Invoices then sometimes the file cannot be found. This means when the invoice gets created the file must be attached to the posting proposal manually. This is a awful lot of work when you receive more than 50 invoice a day. the result is that you dont have a pdf attached to the posting proposal which makes the creation of the posting very difficult.I assume this has to do with the release of 22R1. New we must import the PDF through the IFS connect Document__file_ImportBefore the release 22R1 the setup for the pdf file was made in the company header through the tab invoice:The Problem (i assume) whenever the XML gets imported before the PDF(see below Message ID that the xml was imported first)Then the pdf cannot be found when the invoice gets imported through ifs connectHere the Setup:The Routing Adress for the PDF importRouting rule for the pdf Import :Routing adress for the xml importRouting adress for the XML importOne Reader for both routing rulesHere is an exam

HISome customers which are in the process to upgrade to V15.4 are asking the following : in V14.5  (or trough the astea browser in V15) you were able to open  for example in the customer support qbe  the customer support selected in a new tab  in the web employee portal in V15.4SU5 we can’t do this or we don’t know how to do this or perhaps it will be in a future SU ?thanks for your feedbackChristophe

Hi AllIs there a way to remove suppliers from view so that they can no-longer be used but still retain the historical data in IFS?

Community,Would you guide me how to resolve this error when I am connecting MR line to project activity? 

We are finding that when creating Custom lookups and linking them to new Single Select fields, that a blank option appears in the lookup (that isn’t there in the Custom Lookup) But it only looks to be on some, and not others -   Is this something anyone else is experiencing? Are there any fixes?

Hi All, We have following situation for a machine building company: Their machines are build using different modules which are easily interchangeable. So we have for example a Serial Object with Serial ‘1’ which is composed of 5 modules A,B,C, D and E; Each module is also a Serial Object and ‘Contained’ within the structure of Serial Object 1.  The Serial object 1 was purchased by a client X years ago, but his machine was outdated and he replaced it with a new one, our customer got the old one back as part of the new machine deal.  Now they want to ‘upgrade’ that old machine. Upgrading means: they will disconnect all modules, and re-insert a combination of new and existing modules into the machine frame so it becomes a new model (= new part number, and new part serial). So Serial Object 1 is back on stock after the sale has been made. They will strip module A,B,C,D, E and put these on stock - together with the machine frame.  Now they take the machine frame and insert modules, A,B, E,

Hi experts, This is regarding FSM Mobile Cloud deliveries.I have done a customization in mobile and this needs to be deployed in cloud. I need to know if it is mandatory to upgrade the version from the code before building the apk? Eg. Does the this need to be updated to 6.22.8363? Also, once a new apk is deployed to cloud, does the installer automatically upgrade the version as in the screenshot above or is it fetched from the code? Cheers,Buddhima.

Hi experts,Is there a way to see the mobile client version change history? I need to see when this version was changed from 6.22.8361 to 6.22.8362. Cheers,Buddhima

Hi,Over the weekend, we deployed Update 18 along with a number of other deliveries to Production environment Apps 10.We have some users whose Service request screen layout has been corrupted, and the fields are not showing clearly allowing them to create records. See below:  I have cleared their dotNET Cache, removed the content in C:\Users\<username>\AppData\Local\Apps\2.0 and cleared their personal profile for the specific screen frmWoFaultReportCustOrderTab. All attempts fail. However when user account is used on a different PC, the screen appears okay so suggests a client issue!?How and where do I go to rectify this please? Please respond ASAPThanks in advance 

Hi Guys Wondering if anyone with past experience can answer this.We’ve installed Slovakian Localization pack, but wondering what’s the best way to implement on a Company. Is it better to install Localization and then create a Company (we’re going to use it on a new Company) or it doesn’t matter if Company already exists? Just making sure it won’t cause any issue down the line. We’re using IFS10 upd15. Thanks in advanceDinesh

Hi Team,they should exist a background job for removing the automatic generated remote warehouses with the address type “Geolocation”Do you know the name of this background job to remove those warehouses?BR Marina

In IFSAPP 10, if tax controls of the company has been ticked for Object Level, Address Level and Transaction Level and if a tax code has been given in the customer window Delivery Tax Information ; the customer will be charged with both taxes when creating customer orders. Is this a bug as this amount will be carried forward to the invoice as well? It seems that this was not the case in IFSAPP 09 as we used to have the Tax Regime Concept.

Hello comunity,Is there a Luxembourg Template for VAT report? My client is in APP10 up9, and there is not a template I was wondering if Luxembourg has recieved a template in other updates Also, in Luxembourg is a posibility to send report by File to tax authority but is it not includen neither in Core or Localization, Does any one have other information about it?Thanks to alls.

How do I retire or park a configuration specification that I no longer want orders to be created for?