Skip to main content
Solved

Issue during Crystal web service installation

  • March 11, 2024
  • 2 replies
  • 139 views

Dharshankumaar Mahendran
Superhero (Partner)
Forum|alt.badge.img+16

Hi IFS Community,

 

During the installation of the Crystal Web service on a windows server we encountered the below issue. Please note that we are currently on IFS Cloud 23R2 version.

 

Can someone please advise on this matter?

Thanks in advance.

Best answer by sherath

Hi @Dharshankumaar Mahendran ,
 

This issue occurs when you have not installed the pre-requisites required from the server manager. Please refer to the below details.

Apart from the above pre-requisites please make sure to check the additional requirements for SSL certificates and network policy parameters for the ifscloud-values.yaml for crystal web service for 23R2.

Best regards,
Herath

2 replies

Forum|alt.badge.img+8
  • Hero (Partner)
  • 26 replies
  • Answer
  • March 11, 2024

Hi @Dharshankumaar Mahendran ,
 

This issue occurs when you have not installed the pre-requisites required from the server manager. Please refer to the below details.

Apart from the above pre-requisites please make sure to check the additional requirements for SSL certificates and network policy parameters for the ifscloud-values.yaml for crystal web service for 23R2.

Best regards,
Herath


Dharshankumaar Mahendran
Superhero (Partner)
Forum|alt.badge.img+16

Hi @sherath 

Thank you