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Links in IFS cloud detailed windows dosn't work

  • 5 September 2023
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K
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  • kjro
  • Sidekick (Partner)
  • 34 replies

We have an issue in IFS Aurena both 22r2 and 23r1 (not tested on other versions, I suppose it all version is impacted) on some client’s. We suspect it’s an issue when running the latest version of Chrome/Edge Version 116.0.xxxxxx

 

When you have links in table windows clicking on the links is working expected, but from detailed windows link’s doesn't work when you click on it nothing happens. If you use RMB and choose open in new windows the link open’s in an new browser window without any issues.

 

 

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Best answer by ashen_malaka_ranasinghe 21 September 2023, 06:08

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ashen_malaka_ranasinghe
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Hi @kjro,

Seems this behavior has started to happen with newer Chrome versions. In older Chrome versions and other browsers this seems to work as expected. 

The hyperlinks in tables/lists work fine. Hyperlinks in Other areas in the page show this behavior.

The fix for this issue will be included in 23.2E.0 - 23R2 EA Cloud version.

Find me on LinkedIn as Ashen Malaka: https://www.linkedin.com/in/ashen-malaka-ranasinghe/
K
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What? Do you only delivery a fix for this to the 23r2? What about all other versions of IFS?

 

 

Kjell Åge

ashen_malaka_ranasinghe
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What? Do you only delivery a fix for this to the 23r2? What about all other versions of IFS?

 

 

Kjell Åge

I will update you after discussing this matter with the product experts.

Find me on LinkedIn as Ashen Malaka: https://www.linkedin.com/in/ashen-malaka-ranasinghe/
K
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@ashen_malaka_ranasinghe  let’s hope the product experts agree that the current workaround on pre 23R2 version is not an acceptable solution. It’s a lot of detail windows in IFS with link’s in it and always have to RMB to us it is not a acceptable way of working. Keep in mind the it is not only in the customer order window, that’s just an example. It’s in all detailed windows (former frm…..) in table windows it works as expected. 

 

Kjell Åge

ashen_malaka_ranasinghe
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@ashen_malaka_ranasinghe  let’s hope the product experts agree that the current workaround on pre 23R2 version is not an acceptable solution. It’s a lot of detail windows in IFS with link’s in it and always have to RMB to us it is not a acceptable way of working. Keep in mind the it is not only in the customer order window, that’s just an example. It’s in all detailed windows (former frm…..) in table windows it works as expected. 

 

Kjell Åge

The fix will be applied to the following Cloud versions.

IFS Planned Version: 22.1.20 - 22R1 SU20, 22.2.13 - 22R2 SU13, 23.1.6 - 23R1 SU6, 23.2E.0 - 23R2 EA, APP10UPD22

Find me on LinkedIn as Ashen Malaka: https://www.linkedin.com/in/ashen-malaka-ranasinghe/
ashen_malaka_ranasinghe
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Explanation for this issue: 

  • This problem originated due to a change in the Browser(s).
  • So, we are introducing a general correction in the framework, which should work for all places that had homepage navigation previously.
  • We are not changing each page through this change. We will be fixing it in a common place.

For more details follow this JIRA ticket: TEZAUFW-4029

Find me on LinkedIn as Ashen Malaka: https://www.linkedin.com/in/ashen-malaka-ranasinghe/
K
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@ashen_malaka_ranasinghe Thanks for the update on this

 

 

Kjell Åge

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@ashen_malaka_ranasinghe  let’s hope the product experts agree that the current workaround on pre 23R2 version is not an acceptable solution. It’s a lot of detail windows in IFS with link’s in it and always have to RMB to us it is not a acceptable way of working. Keep in mind the it is not only in the customer order window, that’s just an example. It’s in all detailed windows (former frm…..) in table windows it works as expected. 

 

Kjell Åge

If you or anyone else is still struggling with this, the current best workaround we’ve come up with is using the middle mouse button (scroll wheel) click to open the link in a new tab. 
This is a functional workaround and is much faster than using the RMB, but I’m still looking forward to the fix in the new version.

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