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Hi,HSBC requires an SUN (Bacs Service User Number) so that it comes out in the ISO20022 Bacs xml file.It should come out in the <Dbtr> Section as the <Id>. Where in IFS do we enter this data?<Dbtr><Nm>The Company Ltd</Nm><Id><OrgId><Othr><Id>123456</Id></Othr></OrgId></Id></Dbtr> Thanks for any help.Cheers,Graham

I’m looking for a way to track deployments of equipment, but I don’t really want a fully blown asset manager.In IFS assyst, I want to connect a contact user (Customer) to an Item  in order to be able to find all item connected to a customer and the other way around, all customers connected to this item. I would also require a date field and a status field. A field to record the number of items connected would be useful as well.I’m currently using assyst 11.3.7 but happy to upgrade if that help.Does any have any ideas on how I could do thisThanks 

Is it possible to undo a delivery for a customer order in cloud?

We purchase labels on a spool of 25,000.   Our supplier always adds an additional 500 labels (for good measure) to every spool but does not invoice us for these extra units.  When receiving in the spools, is there a way to automatically “count-in” the additional 500 units so that the quantity on our handling units reflects what is actually on the spools?  We don’t want to increase the quantity on our PO’s because we aren’t being invoiced for that full amount.  We’ve considered using the inventory conversion factor and updating it to 1.02 but our finance department is worried about UOM conversions/reports/accounting entries as well as audits.   

We are currently working on upgrading to 23.2.6 (remote deployment).  The middle tier server image files are no longer showing under “manage deployments” in the LE build place.  Our current application version 23.2.0 is running on OVA 2.0.1, but I’m pretty sure I saw that new SUs were running a newer middle tier version before we lost access to the dropdown list previously showing under manage deployments.  The bootstrap and binary downloads are still there, but the OVA dropdown seems to have been replaced by Oracle version package downloads.  Any idea where they went? 

Good day.  I just want more information re the EMPPAYBSOC  Property Code; what is it used for?  Many thanks.  Anya

Hello,its possible create custom menu, where field “Menu text” include variable from row in table where i call context menu.Something like this for example Click down {&ITEM_NO}Thanks guys  

Hi All,We have noticed different errors in Print Jobs (Print Queue) and could see them in log file as well.Error: The handle is invalidError: Settings to access printer '\\hhc04\chair cell' are not valid.Error: Object reference not set to an instance of an object.Error: The system cannot find the file specified And I noticed some errors given printers to complete the print job successfully for the same user and for the same report.But sometimes it will remain in ‘Remote Waiting’.I have checked the ifs-printagent-config.xml file and Physical printers that are mapped with Logicalprinters are available.I really appreciate your valuable opinions to fix this.Thank you in advance.

Hello Community, I completed the IFS TAS installation using F1 documentation.Frankly, I didn't understand the Redirect URI part at all. But I guess it is caused by Redirect URI.touch apps server something went wrong! tas downloads - no item available.Ps: If anyone can help me with my installation; I can share it on a remote connection. Best Regards

Hello, We are using Cloud 23.1.8 and wondering if anyone has moved the Attachment section to a different place on the page.  Is that possible?  We have moved many other things around in Page Design but haven’t been able to figure out if that is something that can be done.  

My customer is using MWO Maint App with Apps10. They are using a tablet and on this Tablet IFS is installed. It is possible to link a IFS Client URL in Mobile Intergration and when klicking on it in mWO , the specific mask will open in IFS? 

Hi guys,I am trying to update the credit limit on screen Customer with a sql event and get the following error message: ORA-20115 - The "Customer Info" has already been removed by another user. Can anybody help?How can I avoid it?

Hello, does anyone know what is the difference between Activity and Activity type for Colour Activities in PSO? As far as I’ve seen in the Legend, there are exactly the same colors for both of them. The only difference is for Default, which I don’t know when it is used.Legend:Thank you very much! Best regards,Iulia

Hi,I want to use the Link to View Document URL as a field in a report,  but when I copy, it does not include the record parameter values. When I use Send Links by Email option  and copy the URL to View Document it has the record parameter values.  Is this a known bug or is there any workaround to use? Customer is in 23R2 Thanks in Advance.

Hello everyone,We are considering internally to have a free text field as documentation on the ticket in AssystWeb, which must be filled in before the ticket is completed.Is it possible to create such a mandatory field that does not interfere with the workflow or actions on the ticket except for the Done action? Kind Regards!Jeremias

Hej hej!Has someone of you implemented the time selection with 15min steps (00, 15, 30, 45) instead of choosing minutes?Our engineers are booking and charging in 15min steps and therefore it would be good to have it in place accordingly Thanks for your input guys!

Hi,Can I please know the purpose of using Alternative Estimated Life for depreciation. Thank You,L.K

We are wanting some of our Administrators to have access to and amend the Time Registration - Time Cards for the Engineers they are responsible for. This is to enable them to enter Holiday, Sickness and Overtime on Engineers behalf. How do I set this up to enable them to see and update Time Registration for selected Persons in Apps 10? Thanks, 

How can I use Data Migration type MIGRATE_SOURCE_DATA to modify custom LU? I can add new records but I can’t Modify. I import data from a generic table into a Custom LU and I need help setting up a job to modify data. Key fields in generic table are highlighted below.Thank you,   

I posted this question before but the conversation has gone stale so I’m posting it again..  Can we do “search in context” in IFS Aurena (cloud) on the IPAP screen like we can in IEE?The reply that I got was not on the IPAP screen but another one, if you post screenshots please verify that we can sort and filter on the IPAP screen. I know that search in context is available elsewhere.

I have created a customer order which went to blocked status due to credit limit blockage after releasing. This blocked customer order shown demand in IPAP window cos “Release for MTRL planning” function is ticked in customer order line tab. but why demand is not generated in master scheduling.My Question: Why does this happened when "Release for MTRL planning" set as ON, why does MRP calculate the External Customer Order as demand, but Master Scheduling does not?

Hi All,This regarding a missing field in IFS Cloud.  In APP10, the ‘Superior Alternate ID’ field is visible under “Part Serial History window” (&AO.PART_SERIAL_CATALOG). But this specific field is not able to see in the IFS Cloud version. Is there are any other alternative has been introduced in IFS Cloud for this specific field? Regards,Nikila Dissanayake

Hello,  My customer wants to migrate to IFS documents revisions, with the file linked to it, for a high volumetry of documents (not possible manually).They have documents (PDF, xlsx, docx, ...) stored in an external server.What they want is to have for each document :a Document Revision created (all in the same Document class) the file which is stored in an external repository accessible in the “File ref.” tab, so that “View document” or “Edit document” features work with it. => Is it possible to recreate this without adding manually the file to IFS, for it to be saved in the destination repository ? Like only migrating the “link” to the file in the appropriate table ?=> If possible, would a SharePoint repository compatible with IFS document management ? Thanks, Pierre 

Hello,I am trying to display the technical drawings for the shop order components in the Shop Floor Workbench screen.Setup is the following :Technical drawing + tehcnical drawing revision entered in the dedicated screen ✅ Documents are attached to the revision On part revision, technical drawing no & technical drawing revision are entered✅ Documents of technical drawing are displayed in the Part revision screen (source : Technical Drawing recvision) On Shop Floor workbench, the technical drawing is not displayed (on the material line of the component)❌ Has anyone find a solution to displays the technical drawing for the shop order materials ?Ideally the revision would be fetch from SO reservationThank youNB : FYI A topic has already been answered for the top-level part of the shop order :  

Hello, I am implementing the setup of Resources for my customer on IFS Cloud 23R2. However I can’t manage to add a line in the SITE SETTINGS tab of the MAINTENANCE/SERVICE tab of a person resource : Ifs won’t let me save the line even if I fill in all the mandatory or not mandatory fields.By enabling the log, I get the folowing error :DEBUG - Empty required attributes: ResourceConnectionSeq The issue is this field is not displayed in IFS in standard, and even if I add It with Page designer, I do not know what to put in it.==> Has anyone encountered the same issue and managed to find a solution ?Thank you,Pierre