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Hello,I am running a tabular model deployment for one of our customers and i get below error,  i think the issue is due to the fact that they have multiple instances in their SQL Server and the Environment Parameters are set up like below,SQL_SERVER_NAME          12.1.2.12\IFSPRODBIand it finds the backslash as an escape character. Is there a workaround for this? Does IFS support multiple SQL Instances setup like above? 

Hi All,Customer is on 24R1(Managed Cloud). Requirement: Customer has a very large number of documents already existing in SharePoint and across various network share drives. As they are going to implement IFS as the new ERP system, there is a desire to ‘link’ the existing files into IFS, and associate them with the related master entity; customer, supplier, part, invoice etc. The intention is for the documents to remain in SharePoint and for the access control to be applied by SharePoint. Is this possible in IFS Cloud 24R1?If it is not possible, how complex is a MOD to achieve this?  

Has anyone come across the below error ?The Authorization routing template does not contain steps with enough authorization limit to cover the purchase amount on the PO.    

Hello,  Is it possible to show the project ID on the “Project ID” field in the “References” tab in Customer invoice ? I have already a project connection for the corresponding customer order. Any help would be appreciated Best regards

We’re getting hundreds of these warnings in the PSO Events view log every day. Any idea what config/conflict is causing this? We’re using FSM as the EA to PSO.  

In PSO Events view we’re seeing many warnings for “Failed to add travel for resource xxx activity as started travelling at [date time].”Does anyone know the root cause for that so we can ensure scheduling and updates done correctly?Using FSM as the EA to PSO, and mobile devices to update FSM. 

HI , How could we explain difference between accounting period and the reporting period in Cloud? Thank You!L.K

Hi, Is it possible at all to move pool work to my work while in offline mode? Thanks,George.

Hey all,An employee would like to search for the phone number of a customer in Account Contacts to find him/her faster, however, currently there is no formatting standard employed for phone numbers. By this, I mean that a phone number can look like any of the following examples:+46 123 4567012-345 67012-345670 1234567 etc…This means that if I wanna find all instances of this phone number, I would only get the phone numbers that are uninterrupted (which might not even exist). Before this employee was able to search for any phone number using the following sql search:replace(replace(replace(replace(replace(PHONE,'(0)',''),' ',''),')',''),'(',''),'-','') like '%760400560' orreplace(replace(replace(replace(replace(MOBILE,'(0)',''),' ',''),')',''),'(',''),'-','') like '%760400560'The issue currently is that the Advanced search in IFS Cloud does not recognize “replace”: CrmCustomerContact/CustomerContactOverviewPage (server error)Malformed Request.Error details: [{"code":"EXPRESSION_PROPERTY

How to Automate - creation of Service Contract in IFS clould (Aurena) instead of manually entering one at a time  ? 

Hi all,I have a concern regarding job rate management functionality in IFS Cloud. Once the weekly job cost calculation is done, I see that the internal price is calculated correctly. However, this cost has not been recorded against the relevant project activity under monitoring. (Create cost accounting = Yes)Is this the intended functionality here? or am I missing a setting here?   Appreciate any input on this. Thanks.

Trying to figure out how to create a new meter reading through the API.I gather this needs to be done through item_installed and meter_reading_xref.My first attempt was to use bo_search_keys to specify the meter_id, but this ends up finding and updating the last meter reading, which is undesirable. This makes sense in hindsight.Attempt 1:<root> <session email="" alias=""> <state bc_name="item_installed"> <action name="data"> <main> <row> <item_id>556867</item_id> </row> </main> <meter_reading_xref use_retrieve_limit="true"> <row> <curr_reading>18</curr_reading> <bo_search_keys> <item> <name>item_id</name> <value>556867</value> </item> <item> <name>meter_id</name> <value>1</value> </item> </bo_search_keys> </row>

We have a situation where erronous product IDs have been created, and to comply wuith standard we need to change product id on several hundred installed items. Anybody know of an import for this, or if it is easy to make one ourselves?

Hi, we’re looking to begin using handling unit functionality in our inter-site order flow.Ultimately, we want to create a HU and attach only certain shipment lines to it - there are some shipment lines we don’t need to attach to a HU. We are then completing, delivering and closing the shipment in the normal way.However, when we use the Delivery Note No. to receive the incoming dispatch advice at the receiving site, only the parts in a handling unit are available to receive. The lines without a HU don’t even appear.The Inventory Transaction History shows that the missing lines are going into Internal Order Transit, meaning we have to go to the Register Arrivals screen to receive the PO lines.Can anyone tell us why this is happening?

Have anyone done a modification on sort order in a standard report, for example Shipment Packing List? We would like to sort the rows differently than standard. Do we have to make adjustment in the RPI package or can this be done in a configuration?  

Does anyone know why I get duplicate rows when loading the EXCEL_MIGRATION job?The job created on SALES_PRICE_LIST_PART_PRICE view.Search option does not work and it keeps blinking on a blank pop-up window.IFS Cloud 22.2.4Excel Add-in 21.2.0.2Is there a list of limitations when using Excel Add-in in data migration to refer?Any thoughts and suggestions to overcome the above issues are also appreciated.Thanks! 

Hi all,IFS Cloud/PSOI was wondering what are the configurations/basic data to Schedule automatically with PSO in IFS CLOUD.Are there any committ rules on IFS CLOUD as well? Currently the flow I am running is as follows:1. Creation of Request creation and subsequent task2. Task allocation thanks to PSO3. Dispatch clicking button "assign" to validate/modify PSO scheduling on DC Console4. Dispatch clicking "Transfer to Mobile" to send it to the resource on the mobile 5. The flow continues in the standard way thanks to the MWO Service. Is there any way to automatically validate the scheduling done by the PSO without the Dispatcher clicking Assign on every task (ex: the night before/after every hour)? I was thinking Commit rules or a Job?From my tests, Assign is important to generate the Work Assigment and to allow the "Complete" status on the MWO to update the status from Work Start to Work Done. Am I doing something wrong? 

Good Day.  How do you link Positions to Default Schedules and Rules?  Thank you.

HiWe would like to test the possibilty to export data to an azure storage and import from an azure storage, Do you have a document which explain the set up ? for the Azure we can use blob, fileshare  ? what is the container name ? is it blob container name ? 

Hello All, We went live on Apps10 UPD15 a few months ago using the Aurena front end.  Since we’ve now gotten several months of transactions in the system that the Shop Order Costs projection (and a handful of other projections around shop floor transactions) have some sort of  “Default filter” that is filtering out results older than 100 days.  This means that when we search for shop order costing results for orders outside that window, we get a blank page.However, one of our team noted today that if we manually modify the URL string to set this value to false, the record will appear: Curious if this group knows if there is an easy way to set this part of the URL to default to false so that users can find their records without having to manually change it?  Have looked in several obvious places for a configurable value, but not having any luck. Any help/thoughts from the group would be appreciated!

HiI was wondering if there is any way to Rollback the Deprection for just 1x Asset?In my testing, I can only find that in Apps10 IEE, only an option to Rollback the full Depreciation Proposal. Is there also a way to Rollback a Depreciation Proposal dispite/ignore any Disposed assets? Any information on Asset Deprection Rollbacks would be greatly appreciatedThanks :)

How to increase the Touch Apps Server Sync Service Time out from IFS Application in Apps 9.

Hi In the customer process : They have a call center. as the call taker is online, they create the Service Order and they would like to give a quick answer to the customer online for a date and technician to schedule this order.Also , they use the DSE.Is it possible to raise the frequency less to 300 , 60 sec or 120 for example.As they are online they would like to give an answer quickly.Is it possible on the server side to raise this setting ? Thanks and Regardsanthony

Hello. We have a financial project set up as such, where the POC Method is manual.   Initially we set the manual POC % at 10%. Then ran revenue recognition.   Per the revenue recognition log below (and attached),  the POC % is 10% and the accumulated revenue recognized is 5.392 .    I am having difficulty determining how the 5.392 was calculated. I would appreciate if someone could point me in the right direction. 

HI,Can I get a guide on how to run P& L  and Balance sheet in IFS Cloud . Appreciate if you can share a documentation, if any. Many Thanks,L.K