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sskrobkDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Best way to understand API changes between releases or specific releases?

I’m looking for the best way to for example understand the API changes between 23R1 and 23R2. The obvious answer is to deploy 23R2 to build place and then compare the OpenAPI spec between that and one of our other environments on 23R1.Is there a better approach or something captured that helps customers understand the potential impacts to upgrading at a technical level? Thanks,Robert

PMGannonSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Documentation for Object Properties in IFS Cloud

Does documentation for System Definitions > Object Properties exist?

moconnor1Sidekick (Customer)

asked in assyst General

Assyst ETM/ipaas 500 internal server error

Has anyone using ETM/IPAAS run into an unknown error with creating events or in any integration use case really where the error cause is shown as follows?Looking to see if others are experiencing this issue or if it’s truly unique to an integration we had with a servicenow vendor and our assyst instance via AGS.All that displays as the cause in the failure log of etm is this:500 - <html><head><title>Error</title></head><body>Internal Server Error</body></html>

Kalhari DissanayakeHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Language for Country Taiwan

Dear Community Team, As the Taiwan KEYUSERS are not satisfied by the given translation in simplified Chinese it would be helpful to have a separate translation for TWN.Does IFS support this ?If yes how we can proceed with the request. Thank you and Best regards,Kalhari.

BytAlberGSidekick (Partner)

asked in Supply Chain

Message in Demand Planner "Warning using fixed date"

Hi all, i get the warning “Warning using fixed date: xxxx” with data or forecast actions on demand planner in 23R2.I dont have any idea who and where set a fixed date in DP.As reaction of this warning I get results only until September 23. Thank’s for information

bskallerudHero (Customer)

asked in Alliance

Is anybody running Astea Alliance integrated with PSO?

We are looking at route planning software (particularly for strategic planning), and wonder if anybody here has experience with PAS/Astea Alliance (on-prem) integration or know of anybody running this.

MELutherSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom event action Task error

I am trying to set up a new event action upon existing event PARTS_SUBMITTED_TO_MRB where event action type is Task.When a part is added to MRB, I get the following error:Attribute “COMPLETE_EVENT” does not exist in message “!FNDSER.EVENT_ACTION_PARAM $RECEIVER=...”What am I missing? I am the receiver for the event action as well as the user creating the MRB. Does that not work?

mmalekDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Environment Cloning

Hi experts,A pretty trivial question. When we do a clone from a prod environment to a dev environment, will this only copy over the data and leave the config changes in dev (ex: Custom metadata, UI , client script changes which are not applied to prod yet).If custom metadata A (which is in dev but not in prod) has the associated db table deployed in dev db, will this db table still be available in dev after a clone from prod?

rvanden5Sidekick (Customer)

asked in Finance (Financials)

ExtCustPayment of External File Transaction Error

I am trying to upload remittance advice data from a text file. I have created an external file template off the ExtCustPayment file type. When I use the External File Assistant to upload the file, I get an error about Payment Method (Way_Id) cannot be null. It is not null and I can see it has data in the External File Transactions Detail page.Payment Method Mandatory Error, but has dataI am not sure if it is just a bad value (thought I did get the value from the dropdown list on the External Payments dropdown for payment type) or if it is not recognizing that there is data in the field.We are using IFS10.In case it is needed, here is the File Template build I am using:External File TemplateI have tried to simplify it down to just the bare bones.Thanks, Ron

suwklkDo Gooder (Employee)

asked in Finance (Financials)

We cannot change to a different Payment Method in the Payment Order screen when the Default Payment Method is defined in Manual Supplier Invoices

Hi All,Core Environment – 22R1We encountered the below error while changing the payment method to a different payment method other than the default, in the Payment Order screen.Create a Manual Supplier Invoice and insert the default payment method in installment plan & discount. Run a new supplier payment proposal fetching all payment methods. Acknowledge the Proposal & Create the Payment Order. When creating the Payment Order, select a payment method other than the default which was set in step number 1. When proceed to finish the option, It gives below error.Error - No Invoice/payment on account is selected into payment order. There are no items in the selected proposal(s) with the specified cash account.

SL1Do Gooder (Partner)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Project Spread Profile - S-curve Definition Calcualtions

Hi, Please can can anybody provide me with the actual calculations IFS uses behind the Project Spread Profile > S-curve Definition? See below screenshot. Thanks in advance.Stephen

AbdessamadSidekick (Partner)

asked in Finance (Financials)

Run Code string Completion - Explanation

Hello, Is it possible to explain the use of this screen below ? Best regards

qquacSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Client Script for Web Client - Update column

I am having issues trying to understand how to update values using client scripts. My plan is to update non_part_usage.user_def4 to blank if the personID is null or empty.My understanding is that setControlValue is used to update, but I am not sure how to link the value from the array (npu_id) and setControlValue.Client Scriptvar personID = getControlValue('task','person_id');alert(personID);if(isNullOrEmptyString(personID)){ var task_id = getControlValue('task','task_id'); var npu_id = getDBValues('SP_COUNT_NPU',[task_id]); for(var i=0;i<size(npu_id);++i) { setControlValue('non_part_usage', 'user_def4', ''); }}Client Script SQL SELECT npu_id FROM NON_PART_USAGE WHERE task_id = '{0}'A couple of questions:How do you update the user_def4 to blank? Is there a way to mass update all the values in the array?

StephSDo Gooder (Customer)

asked in Supply Chain

Cancelled order line with unreported pick list

Hello,I have a bit of an odd one.We have managed to cancel a customer order line that had an open, unreported pick list against it.I didn’t think the system would allow this, but now the order line is showing as cancelled, but the order line parts still show as reserved and on a pick list..I’ve tried cancelling the pick list to clear the reservation, but I get an error saying the pick list cannot be reported for customer order line objects is status cancelled. Does anyone have any suggestions on how I can clear the pick list and reservation? We are on Apps 10 UPD 8. Many thanks,Steph.

NazishSSidekick (Customer)

asked in Alliance

SSO Documentation for SU7

Do we have any updated documents to enable SSO via ADFS , support provided us with a v12 doc where the last step doesnt match up with SU7. After running th SSO tools got the below error in testThe last step doesnt match up withthe config editor in SU7 Copied the old config files that the SSO tool modified from a bckup folder to resolve the issue.However we need to enable SSO so if anyone has enabled please share the steps. Thanks

Narsing RaoDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Create Radio Button in Search Screen

Dears, Please let me know how to create a radio button in Search Screen, so the user will be able to select only ne record from search list. Thanks & regards,Narsing

KimmieDo Gooder (Customer)

asked in Alliance

Service queue alternative

HI -we will be moving to Astea version 15 . previously in 14 we would use Service Queue for our “pool queue” for all jobs to drop in to and then various people take them into their own queues to work on . What alternative modules do people use that would have that same function ?

jasahuSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

'Unrecognizable characters found' - Dev. Studio - Cloud?

Hi, We have special characters in a file (attached in .zip).Dev. Studio cannot deploy it, saying: First error location is highlighted.On the other hand PL/SQL Developer has no problem with it when deploying.Also standard deployment/delivery procedure gives us no error for this.The file is already in UTF-8, according to for instance, Notepad++.Dev Studio version is in the picture.What should we do to be able to deploy it from Dev., Studio?

screasonDo Gooder (Customer)

asked in IFS Cloud - New Customers

Analysis - Inventory Issued, Inventory Replenished

New IFSCloud user here. I need help analyzing inventory issued and inventory replenished during a period. I have no clue where to begin my analysis. I have reviewed the “Inventory Transactions History” report/screen export and believe this can be determined by the “Transaction Code Description” of which there are 33. Specifically, inventory issued = “Issue From Inventory” and inventory replenished = “Receipt into Inventory”.

DPicksleyDo Gooder

asked in Getting Started with IFS

Capability to open IFS Applications Software via URL

Hi there,I’m know it’s possible to create a hyperlink that triggers an external application. Does IFS Application ERP support this? I’d like to integrate to IFS (the program, not cloud) create a record and have the URL returned.Then upon success, provide the user a hyperlink that would then open the ERP system with the order directly. IFSApp://recordURLParameterHere<a href="IFSApp://recordURLParameterHere">Open Created Record</a> Thank you all for your insight

learner01Do Gooder (Customer)

asked in Getting Started with IFS

What is pegging?

I want to know what is pegging and how can I use it?Also, how is it used in CO, SO and PO.

HSELEWUSidekick (Customer)

asked in Support & Services FAQs and Help

Adding a picture as background at IFS Lobby

Hi all, I’d like to add a custom picture in this lobbyelement: The image is saved on the MV-Server, just like our logos for the company.Do you have any idea, why this isn’t working? Thanks in advance,Lena

dfsjmarchantSidekick (Customer)

asked in Assets (Asset Management)

Can't Remove Site From Resource Connections

I've accidentally added a site to the “Connections” for a resource group. However, I can’t remove it. I get the following error:Site 1040 is used on Capacity Basis tab. But can’t see how we can remove this from the capacity basis tab.

Chathuranga SamarakoonHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Users automatically by login with SSO user in IFS cloud

Is there any option to create users automatically by login with SSO user in IFS cloud ?

CurJulieNDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

IFS Cloud Survey on an object

Is it possible to connect a survey to either a serial object or a service object? If so, could someone show how?

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